Reception

Reviews of Hampton Inn Oakhurst-yosemite, CA

2.5 out of 5
Hampton Inn Oakhurst-yosemite, CA
40740 Highway 41, Oakhurst, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 127 out of 182 reviews" "
Rating 8 - Good. 34 out of 182 reviews" "
Rating 6 - Okay. 10 out of 182 reviews" "
Rating 4 - Poor. 6 out of 182 reviews" "
Rating 2 - Terrible. 5 out of 182 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Small issues: reserved king room for 3 nights , was not available. Hotel also ran out of laundry detergent to purchase which was irritating.
Stayed 3 nights in May 2024
Response from Drew, Front Desk Team on 22 May 2024
Dear John,We appreciate you sharing your feedback with us following your recent stay. It's unfortunate to learn about the inconveniences you encountered during your time here.We apologize for not having the king room you reserved available upon your arrival. We're actively working on refining our reservation system to prevent similar issues moving forward. We understand the importance of getting the room you booked and regret any frustration caused.Additionally, we're sorry for running out of laundry detergent for purchase during your stay. We're taking steps to ensure we're better stocked with essentials like this in the future.Your feedback is incredibly valuable to us, and we're committed to using it to improve our services.Should your travels bring you back our way, we'd love the chance to make it up to you. Feel free to reach out to us directly if there's anything else we can do for you.Best regards,Drew TapiaFront Desk Team

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mary, Front Desk Team on 15 May 2024
Thank you, Alex! Please visit again soon.

10/10 Excellent

Maribel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean.
Stayed 1 night in Apr 2024
Response from Mary, Front Desk Team on 11 May 2024
Thank you

10/10 Excellent

Yusuke

Stayed 1 night in May 2024
Response from Drew, Front Desk Team on 8 May 2024
Hi Yusuke, thank you so much for the great review! We are so happy to see that you had a wonderful stay with us here at Hampton Inn Oakhurst Yosemite. Hope to see you again soon!

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint was that the room was TOO noisy. The noise came from some sort machine that vibrated and groaned 24 hours a day. (Loudest by the window) There was some sort fan noise or the like also without ceasing, in the bathroom. Other than that it was great! Staff were wonderful, accommodating, kind, attentive, and sweet. I appreciated them.
Stayed 2 nights in May 2024
Response from Mary, Front Desk Team on 8 May 2024
I'm so sorry about the noise. Thank you for the wonderful compliments about the staff.

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top-notch room and hotel. Clean, new, fresh. The man checking us in was especially helpful and friendly. Breakfast just okay.
Stayed 1 night in Apr 2024
Response from Mary, Front Desk Team on 3 May 2024
Thank you!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mary on 27 Apr 2024
Thank you, Anthony!

10/10 Excellent

Emerson Ferman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Very nice hotel with amazing facilities. Receptiin service was outstanding.
Stayed 1 night in Apr 2024
Response from Front Desk Team on 25 Apr 2024
Hi Emerson, thank you so much for sharing your review with us. We are all so happy to see that you enjoyed your stay with us here at Hampton Inn Oakhurst Yosemite. We hope to see you again on your next trip to our lovely mountains.

10/10 Excellent

Cyndy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drew checked us in and very friendly and helpful. He made our stay very nice. The only thing is that they don’t clean the room every day. I wish they would make that clear at check in and not just a sign on the mirror very small.
Stayed 2 nights in Apr 2024
Response from Mary, Front Desk Team on 24 Apr 2024
Thank you for the wonderful review, Drew is awesome! I apologize for the confusion about the room cleanings. We do hope you can visit our lovely mountains again soon!

10/10 Excellent

Rosalia, Vacaville

Liked: Cleanliness, amenities
Excellent customer service
Stayed 1 night in Apr 2024
Response from Krista on 8 Apr 2024
Hi Rosalia, thank you so much for sharing your review with us! It is wonderful to hear that you had a great stay with us and that our team was able to provide you with excellent customer service. All of us here at Hampton Inn Oakhurst Yosemite hope to see you again on your next trip to our area.

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff and good amenities such as the work out room and pool.
Stayed 1 night in Apr 2024
Response from Front Desk Team on 5 Apr 2024
Hi James, thank you so much for the great review! We are so happy to see that you had a wonderful stay with us here at Hampton Inn Oakhurst Yosemite. Hope to see you again soon!

10/10 Excellent

Jin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and kind
Stayed 2 nights in Apr 2024
Response from Front Desk Team on 5 Apr 2024
Hi Jin, thank you so much for the great review! We are so happy to see that you had a wonderful stay with us here at Hampton Inn Oakhurst Yosemite. Hope to see you again soon!

8/10 Good

Miguel

Travelled with family
Liked: Staff & service
I didn't like the smell of the room
Stayed 1 night in Mar 2024
Response from Front Desk Team on 4 Apr 2024
Hi Miguel, my sincere apology for the issues you experienced. Thank you for taking the time to bring this to my attention, I will share your comments with our team. We hope that should you return, you will give us a chance to improve.

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk Team on 4 Apr 2024
Hi Syed, thank you so much for sharing your review with us. We are all so happy to see that you enjoyed your stay with us here at Hampton Inn Oakhurst Yosemite. We hope to see you again if your ever back in the Yosemite area.

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Krista on 31 Mar 2024
Hello John, I am so sorry to see that your stay with us did not meet your expectations. We strive to provide a wonderful experience for our guests and will work harder to ensure that we do better. Thank you for sharing your review with us.

10/10 Excellent

Anayel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were very helpful
Stayed 2 nights in Mar 2024
Response from Front Desk Team on 30 Mar 2024
Hi Anayel, thank you so much for the great review! We are so happy to see that you had a wonderful stay with us here at Hampton Inn Oakhurst Yosemite. Hope to see you again soon!

8/10 Good

Woldeselassie

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Front Desk Team on 30 Mar 2024
Hi Woldeselassie, thank you so much for the great review! We are so happy to see that you had a wonderful stay with us here at Hampton Inn Oakhurst Yosemite. Hope to see you again soon!

2/10 Terrible

Darlene

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Front Desk Team on 30 Mar 2024
Hello Darlene, my sincere apology for any issues you experienced. Thank you for taking the time review. We hope that should you return you will give us a chance to improve.

8/10 Good

Erin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room, recently updated. Friendly staff, clean and updated indoor pool. Perfect spot to stay for a day trip into Yosemite Valley or Bass Lake
Stayed 2 nights in Mar 2024
Response from Krista on 30 Mar 2024
Hello Erin, thank you so much for sharing your feedback with us! We are so pleased to hear that you enjoyed your stay with us here at Hampton Inn Oakhurst Yosemite and we hope to see you again soon.

10/10 Excellent

eduardo

Travelled with family and small children
Super nice staff
Stayed 1 night in Mar 2024
Response from Krista on 4 Mar 2024
Hello Eduardo, thank you so much for taking the time to share your experience with us. It is so great to see that you enjoyed your stay and that our staff helped you to enjoy your trip. We hope to see you again soon.

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Krista on 22 Jan 2024
Hello Mark, thank you so much for taking the time to share this fantastic score with us. We are all so pleased to know that you enjoyed your stay with us here at Hampton Inn Oakhurst Yosemite and we look forward to seeing you again on your next visit.

8/10 Good

Ismael

Stayed 1 night in Jan 2024
Response from Grace on 12 Jan 2024
Hello Ismael, thank you for taking the time to share your review with us! Sorry we didn't meet your expectations, hope you come again and leave feeling your experience was a 10.

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Service/staff were great. Huge problem was the pool being freezing cold and not heated because their "technician was off" (main reason i stayed here was indoor heated pool) second, no breakfast available. We had to go next door in freezing weather as it had just snowed. With a toddler and new born this was not possible. Definitely disappointed.
Stayed 1 night in Jan 2024
Response from Grace on 12 Jan 2024
Hello, thank you for taking the time to leave us a review! I apologize for the issues you experienced with the pool temperature. We will share with our maintenance team to create a better guest experience. We hope you give us a second chance to better meet your expectations!

10/10 Excellent

Cosme

Stayed 3 nights in Dec 2023
Response from Krista on 12 Jan 2024
Hello Cosme, thank you so much for leaving us a great review! It was a pleasure to meet your family, hope to see you all again soon.

10/10 Excellent

Toshihiko, Campbell

Stayed 2 nights in Dec 2023
Response from Krista on 5 Jan 2024
Hi, thank you so much for the 5 star review. We are so pleased to see that your stay with us was great.

10/10 Excellent

James

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Krista on 5 Jan 2024
Hello James, thank you for taking the time to share your 10-star review with us. We are so happy to know that your stay was wonderful.

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel near to Yosemite, with a excellent service and comfort
Stayed 1 night in Dec 2023
Response from Krista on 5 Jan 2024
Hello Juan, I am so happy to see that you had an excellent stay with us here at Hampton Inn Oakhurst Yosemite and we hope to see you again in the future. Thank you for sharing your experience.

10/10 Excellent

Alfonso E.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I did like the customer service from the front desk people. I didn’t like the inconvenience of having to pay for parking when it should be included with the stay; it is self parking not even valet. Another inconvenience was the fact that when I booked the trip, it stated that breakfast was included but when we arrived we were told that it was served at the hotel next door. Overall good hotel, good service.
Stayed 2 nights in Dec 2023
Response from Krista on 26 Dec 2023
Hello Alfonso, thank you for taking the time to share your review with us! I will share your comments with our team to improve the experience here at Hampton Inn Oakhurst Yosemite. We hope to see you again soon.

6/10 Okay

Erik

Liked: Cleanliness, staff & service
Response from Krista on 25 Dec 2023
Thank you for taking the time to share your review with us. We hope you return again and give us a chance to earn 5 stars.

8/10 Good

Manuel, BAKERSFIELD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Krista on 16 Dec 2023
Hi Manuel, thank you for taking the time to leave us a 4-star review! We appreciate knowing that you had a good stay with us and hope you return and give us a chance to earn a 5.

4/10 Poor

Kristina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I hate to give a poor review but we were really disappointed with our stay and won’t go back. #1 There was no breakfast served as described in the booking. According to the staff they don’t have enough staff in the winter months to serve breakfast so if you wanted to eat you needed to walk to the hotel next door. This is not an optimal choice when it’s 30 degrees in the morning and you just want to grab a bite and a cup of coffee to bring back up to the room. #2 There is a $10 parking fee that is not disclosed until you check in. #3 The heater in the room didn’t work and the sink drain was very slow. We told the staff and they gave us a new room but at that point we just regretted our entire stay.
Stayed 1 night in Dec 2023
Response from Drew, Front Desk Team on 11 Dec 2023
Thank you for your feedback. My sincere apology for the experience you had while staying with us. Your assessment of our property will be shared with our management team to improve upon the quality of the guest experience. Thank you for your time bringing this to my attention.

10/10 Excellent

NGHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and comfortable. The staff are very friendly and helpful.
Stayed 2 nights in Nov 2023
Response from Krista on 1 Dec 2023
Hi, thank you so much for sharing! We appreciate you choosing to stay with us and hope to see you again soon.

10/10 Excellent

Vickie

Stayed 1 night in Nov 2023
Response from Mary, Front Desk Team on 2 Dec 2023
Thank you, Vickie! Visit again soon!

10/10 Excellent

Michael, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Drew, Front Desk Team on 28 Nov 2023
Thank you so much for sharing this great review score with us. We look forward to seeing you again on your next trip to Oakhurst/Yosemite.

10/10 Excellent

Beatriz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family trip
Great check in experience, staff is very friendly and helpful. Even offered my boys some hot chocolate.
Stayed 1 night in Nov 2023
Response from Mary, Front Desk Team on 22 Nov 2023
Your family is awesome! Visit again soon! Thank you for the great review.

8/10 Good

Margaret, Rancho Santa Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Drew, Front Desk Team on 19 Nov 2023
Thank you so much for sharing this great review score with us. We look forward to seeing you again on your next trip to Oakhurst/Yosemite.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from lisa on 17 Nov 2023
Hi Cheryl, we are happy you had a wonderful stay with us at The Hampton and look forward to seeing you again soon.

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was extremely clean and staff was friendly. Would definitely stay again and the welcome screen with my name was a nice touch.
Stayed 1 night in Nov 2023
Response from Mary, Front Desk Team on 15 Nov 2023
What a wonderful review. Thank you so much. Enjoy the rest of your vacation!

8/10 Good

Cong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Mary, Front Desk Team on 11 Nov 2023
Thank you, Cong!

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Krista on 10 Nov 2023
Thank you so much for sharing this great review score with us. We look forward to seeing you again on your next trip to Oakhurst/Yosemite.

10/10 Excellent

Jacqueline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! I’ll be back!
I loved this hotel! The rooms were spacious and clean and the beds comfy. The ONLY disappointment was the breakfast. Not that the breakfast wasn’t good. But the photos showed hard boiled eggs and smoothies and neither were there. Other than that it was exactly how advertised. I’ll be back for sure.
Stayed 3 nights in Oct 2023
Response from Mary, Front Desk Team on 2 Nov 2023
We loved that you loved it here, come back and visit again soon! Thank you

10/10 Excellent

Shoojen

Liked: Staff & service, property conditions & facilities
I appreciated the general manager of Hampton Inn because she made it easy for us to change our dates for a reservation and she was super professional, and we appreciated her being able to get us a room last minute for me. I had an amazing vacation.
Stayed 1 night in Oct 2023
Response from Drew, Front Desk Team on 31 Oct 2023
Thank you, Shoojen! We appreciate your review and are glad our gm was able to fix any issues so you could have a nice stay. We are happy that you had an amazing vacation and will look forward to having you back if you ever come back to Yosemite area in future.

8/10 Good

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It’s okay
Stayed 1 night in Oct 2023
Response from Drew on 29 Oct 2023
Thank you for sharing your 4 star review with us. We are happy to see that you had a good stay with us. We look forward to having you stay again in the future.

10/10 Excellent

Yobana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is so clean, beds are comfortable.
Stayed 1 night in Oct 2023
Response from Mary, Front Desk Team on 28 Oct 2023
Thank you, have a wonderful rest of your vacation!

10/10 Excellent

Patty

Stayed 1 night in Oct 2023
Response from Mary, Front Desk Team on 13 Nov 2023
Thank you, Patty! Please visit again soon!

4/10 Poor

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They charge 10.00 to park mandatory fee.
Nice hotel not cheap, breakfast was plain simple cheap. Was not told about 10.00 to park your car in a huge empty parking lot, there is no reason for this fee besides gouging consumer. 200.00 a night hotel should include parking, this is oakhurst not Venice beach where parking is at a premium
Stayed 1 night in Oct 2023
Response from Mary, Front Desk Team on 18 Oct 2023
Thank you for your feedback. My sincere apology for the experience you had while staying with us. Your assessment of our property will be shared with our management team to improve upon the quality of the guest experience. Thank you for taking the time bringing this to my attention.

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast buffet.
Stayed 2 nights in Oct 2023
Response from Krista on 17 Oct 2023
Hello Carl, we appreciate you taking the time to share your thoughts with us. I am also a big fan of our breakfast buffet and am so happy that you enjoyed it. We hope to see you again on your next adventure.

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Krista on 17 Oct 2023
Hi Gabriela, thank you so much for leaving a 5 star review for us! We are all so pleased to see that you enjoyed your stay.

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and new
Stayed 1 night in Oct 2023
Response from Mary, Front Desk Team on 15 Oct 2023
Thank you, Albert!

6/10 Okay

Jonathan

Stayed 1 night in Oct 2023
Response from Krista on 15 Oct 2023
Thank you for taking the time to provide feedback regarding your stay with us. We apologize for not better meeting your expectations and hope that you will give us another chance should you return to our little mountain community.