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Reviews of Sprowston Manor Hotel, Golf & Country Club

4 out of 5
Sprowston Manor Hotel, Golf & Country Club
Wroxham Road, Norwich, England

Reviews

8.0

Very good

Rating 10 - Excellent. 411 out of 1001 reviews" "
Rating 8 - Good. 299 out of 1001 reviews" "
Rating 6 - Okay. 145 out of 1001 reviews" "
Rating 4 - Poor. 102 out of 1001 reviews" "
Rating 2 - Terrible. 44 out of 1001 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Julia

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had booked in the restaurant but not told that we had to be seated exactly at 8.30! They stopped serving at 8.45 and we got there at 8.45 having been sat in the bar and were told the restaurant was closed! Found a very nice Indian nearby. Booked breakfast for 9am only to find empty baskets and a cold cooked breakfast!
Stayed 1 night in May 2024

10/10 Excellent

Tatenda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the swimming pool as well as the hot tub. Lovely place. It was just hot in my bedroom, maybe perfect for the winter. Air conditioning would do for the warmer seasons.
Stayed 1 night in May 2024

2/10 Terrible

kerry

Disliked: Cleanliness, staff & service, property conditions & facilities
room was awful - bed was so uncomfortable and stairs to climb up to the room was so steep
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Liked: Property conditions & facilities
All round beautiful hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities
Lovely to find a hotel room that still has a bath in. Room very comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Lucy

Liked: Cleanliness
Stayed 2 nights in Apr 2024

8/10 Good

Davide

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accomodation
Stayed 2 nights in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
A serene environment, beautiful place for relaxation and leisure. I will visit with my family again.
Stayed 1 night in Apr 2024

10/10 Excellent

Lincoln

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2024

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful Manor House set in lovely grounds. It is a 10 minute drive into Norwich. We were in a top floor room (no lifts) and it was very quiet in the hotel. There was a wedding but the music quietened around 11pm and didn’t disturb sleep. The evening menu was good, but quality not quite as expected, and more vegan desert options would be good. That and a safe place for bikes to be stored would have made it 5 star
Stayed 1 night in Mar 2024

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the free use of the spa facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Lesley

Business traveller
Liked: Cleanliness, staff & service
After a five hour drive was looking to a few moments to relax before going for something to eat, but my room was next to a young family who were obviously at the irritable stage and mum was trying to entertain them with ‘row row row your boat’ after several verses I contacted Amy on reception to see if I could move rooms. No issues with the request, new room offered, and one with a lounge area too. Very welcome. Comfy area and super comfy bed
Stayed 1 night in Mar 2024

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel, helpful staff if a bit thin on the ground in reception at times. Nice restaurant but poor quality food for an establishment of this type. My wife and I ate in the restaurant both nights of our stay and at the prices being charged the food should be significantly better. A meal out should be a treat, but when the food is not of a standard which could be prepared at home, that is a concern. Our room was spacious and comfortable, however on our second night, the hotel was a lot busier and party revellers were very noisy in the corridors and rooms both sides of our room, from around 2am to 4.30am.
Stayed 2 nights in Mar 2024

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always very welcoming. Clean bedroom and bathroom. Very quiet. Nice bar area. Varied breakfast. Use of the golf club house for coffee once breakfast was finished.
Stayed 1 night in Mar 2024

8/10 Good

MARK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place for an overnight stop
Stayed 1 night in Mar 2024

8/10 Good

Alan

Liked: Staff & service
Disliked: Property conditions & facilities
Disappointing room service. No ventilation in room, windows secured from opening.
Stayed 4 nights in Mar 2024

10/10 Excellent

Ken

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good no problems had a good stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Jagdish

Liked: Amenities
All the wonderful facilities available, grounds and property lovely , staff very friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Tina, BEDFORD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely overnight stay at an old Manor House. Leisure facilities were too notch. The room and all areas were spotless. Staff on reception and in the restaurant and bar areas were very friendly and attentive. Would highly recommend and would not hesitate to stay again
Stayed 1 night in Mar 2024

8/10 Good

Martin

Stayed 1 night in Feb 2024

8/10 Good

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We chose to upgrade our room to a suite which was a great decision as the room was amazing! Spa treatment was also great although the treatment rooms are through the walkway for everyone to come through to the pool changing rooms so you can hear people talking outside. We had to ask for toilet roll and floors to be mopped inside the pool changing rooms but this was done when asked. The restaurant for dinner was fully booked so we had to leave the site to go for dinner which was a lovely meal in the end but not ideal to have to leave to go for dinner. When staying at a hotel you’d expect the restaurant to have enough space for hotel guests or to at least offer room service so this was a shame! Overall we had a nice stay but a few downfalls/ room for improvement that we felt needed to be mentioned.
Stayed 1 night in Mar 2024

10/10 Excellent

Jazzmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Gemma

Travelled with group
Adequate but clean.
The hotel in the whole was OK, it is a bit tired and dated and could do with a modernisation. The room we stayed in was adequate but very basic and once again could have been improved by a bit of TLC and a bit of a makeover. The leisure facilities were adequate, the pool was quite small but we had the use of the sauna and steam room. This was also very dated with 80s wooden panelling decor throughout. The hot tub was out of action during our stay. The bar was busy in the evening and stayed open until gone midnight, after having been out for a meal this was welcomed to have some drinks before bed. The breakfast in the morning was mediocre with a selection of traditional English fry up options or continental with cereal etc. would have been nice if there was a bit more of a fruit selection a a available, there was not much choice if you were trying to opt for a healthier fresher breakfast. Overall the hotel served its purpose for our weekend away but we would not recommend or will visit again, purely because it seems to serve its purpose obviously for the older generation who play golf, naturally not young couples.
Stayed 1 night in Feb 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend with friends
Stayed here many occasions too hotel Only grumble hot tub out of action for some time up to three weeks wasn’t told before and was one of my filters
Stayed 2 nights in Feb 2024

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
We only stayed a night but found the hotel, had good facilities, was clean, had friendly staff, a nice big bedroom, comfortable bed, powerful shower, useful location for us.
Stayed 1 night in Feb 2024

8/10 Good

Justine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and pleasant stay.
Lovely hotel, excellent staff. Got upgraded to a suite and this review is based on what I would expect from that. Lovely comfy bed and spacious accommodation. Excellent quality bedding and towels. The coffee table looked like it had done 10 rounds with Mike Tyson which wouldn't usually matter, but as it is the first thing you see it does drag down the overall feel of the room. Sink in bathroom had hairline crack. Nice toiletries. For a room of this calibre I would have expected at least a bottle of water to be provided. Leisure facilities would have been nice but the spa bath was not working and the pool was half cordoned off for noisy swimming lessons for children leaving 2 lanes for actual swimming and 8 people trying to use it which really didn't work. That aspect disappointing. Dinner was reasonably priced and really very good. The bar area was very comfortable and pleasant. Breakfast was excellent (and a proper establishment that has marmite!). Can't comment on the clubhouse or golfing facilities as not my bag. Overall recommended.
Stayed 1 night in Feb 2024

2/10 Terrible

P

Stayed 2 nights in Feb 2024

8/10 Good

Nicholas

Stayed 2 nights in Feb 2024

10/10 Excellent

Helen

Stayed 1 night in Feb 2024

4/10 Poor

Cole

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Was very nice room, comfy and cozy. A shame about the spa bath being closed while we were there though. Also another thing was my partner got stuck in the lift and ended up having a panic attack, no matter how many times she pressed the call button no one came until I went down and got someone!!
Stayed 2 nights in Feb 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, room comfort
spa/hotel
Great value break facilities a little tired but service excellent
Stayed 1 night in Feb 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oh what a lovely stay
What a lovely place. The hotel looked fantastic as you drive down the tree lined drivewaywirh the splended golf course on either side. The staff were so friendly helpful and efficient. The room was large and in very good condition. Although the bed was just a bit to hard for us I'm sure some would find it comfortable. The pool was brilliant. The dog loved chasing the rabbits every morning. We will definitely stay again
Stayed 7 nights in Jan 2024

6/10 Okay

Supattra

Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Francisco

Disliked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

Mandy

Stayed 2 nights in Feb 2024

4/10 Poor

Francis

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom dirty. Stains on the floor and toilet. Rooms dated. Golf club nice. Grounds lovely. Just no care or attention
Stayed 1 night in Feb 2024

8/10 Good

Dawn

Stayed 2 nights in Jan 2024

10/10 Excellent

K

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel, worth the money.
Great room and good price. I had a suite room, which was roomy. Very clean, some furnishings could be either replaced or fixed as some were beginning to look a little tired. Dinner was lovely, great choice on the menu, not too much to choose from, but i dislike large menus. Breakfast service was buffet style, but everything was fresh.
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff and easy parking and access
Stayed 1 night in Jan 2024

6/10 Okay

Jane

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Shane

Stayed 1 night in Jan 2024

6/10 Okay

Kirstian

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Ok. Disapointed!! Pre arrival was great, made a speical request and they were great. Dinner including service was great..... The room was good, if not in need of a duster. The next mkring it went very very wrong! Breakfast, arrived as booked told table was ready then told oh, someone took it and had to wait another 15 mins and watch them forget about us while they seated others. Once we were finally in, there was no food,told there would be a wait for food. When food arrived there were no sausages but we were told we could leave our plates under the hot lights until they were ready (another 10mins), only whole fruit available and very little choice. Drank the apple juice and it had bits in it, got another and wodered why it did the same. Turns out the glasses were dirty. Add to that no cutlery, inattentive staff and i would say avoid breakfast. Hit the health club after, staff member eating at desk, full mouth while taking to us. Dirty chaging area........we stopped there and just left
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony, Peterborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to explore Norwich city and this was the perfect pad to commute to and from. Really warm, comfy and with great staff and facilities. Now we know how family friendly it is, we'll be back next time with the kids.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room spacious. Hotel pool - fabulous. Breakfast - lots of choice and plentiful. Staff very pleasant and helpful.
Stayed 2 nights in Jan 2024

8/10 Good

David

Stayed 1 night in Jan 2024

8/10 Good

Roy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024