Bar (on property)

Reviews of The Kings Arms

2.5 out of 5
The Kings Arms
1 Kings Arms Street, North Walsham, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 132 out of 267 reviews" "
Rating 8 - Good. 95 out of 267 reviews" "
Rating 6 - Okay. 27 out of 267 reviews" "
Rating 4 - Poor. 9 out of 267 reviews" "
Rating 2 - Terrible. 4 out of 267 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really enjoyed our stay at kins arms, a lovely place with very helpful and friendly staff, who always went beyond.very pleased we were allowed a slightly later ceck out as train not till later. will def come back food was great too
Stayed 1 night in May 2024
Response from Team KA on 7 May 2024
Thank you for your lovely comments, so pleased you had a good time. Maybe a longer stay next time, make the 3 train rides each way worth it!

10/10 Excellent

phil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay but very impressed.
Stayed 1 night in May 2024

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities
Excellence
Stayed 1 night in May 2024
Response from Team KA on 5 May 2024
Awww than you so much Richard, glad you all enjoyed yourselves. Hope to see you again.

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly excellent food in the pub Plenty of interesting places to visit nearby Good value for money
Stayed 4 nights in Apr 2024
Response from Team KA on 4 May 2024
Thank you Eric lovely to meet you, glad you had a nice holiday.

10/10 Excellent

Peter

Liked: Cleanliness, amenities
Liked it all except very noisy afte midnight
Stayed 1 night in Apr 2024
Response from Team KA on 26 Apr 2024
Glad you had a good time Peter, hope to see you again :)

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big spotlessly clean room, very comfortable beds, extremely reasonable price, great location in the centre of town, really friendly staff and very good food.
Stayed 1 night in Apr 2024
Response from Team KA on 10 Apr 2024
Thank you Jacqui, we appreciate your feedback :)Hope it didn't take you too long to get back onto Rebellion Way!! If you do Weavers Way in the future, be sure to look us up :)

6/10 Okay

Laura

Liked: Cleanliness, staff & service
There's a difference between a hotel, a B&B, and a room above a pub - this is definitely a room above a pub. It advertised parking yet when I arrived the 'car park' was completely full. I had to use a nearby pay and display. When I checked in I was told it might empty a bit later but I was going to an event where I would be drinking so I had to leave it in where it was..This added £6 onto the cost. When I was shown my room I was asked about a second guest. When I said it was just me the person checking me in took one of the breakfast bags. It felt a bit churlish to have it taken away when I had paid the same price for the room. Yes, I said breakfast bag. A tub of porridge, a plastic wrapped croissant, a flapjack, an apple, and a carton of apple juice. One pub I have stayed in (for over £30 less) had a delicious local sourced fry-up, it was a shame they couldn't offer anything like that. The worst part was the noise. I received an email with a lot of information in advance and it says it has entertainment on Friday and Saturday until midnight. I think that's done to put off people complaining. I left my event at 9 as I was really tired and tried to relax.The entertainment was thumpingly loud and made it impossible to sleep Overall I was disappointed. If you are going to charge hotel prices you need to offer hotel service. This was nowhere near
Response from Team KA on 11 Apr 2024
Very sorry you didn't enjoy your stay with us.

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Team KA on 5 Feb 2024
Thank you - glad you enjoyed your stay with us.

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice pub and freindly to rooms very clean 👌
Stayed 1 night in Jan 2024
Response from Team KA on 5 Feb 2024
Thank you Robin - hope to see you again.

10/10 Excellent

Annmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely pub, friendly, room was very clean and comfy and there was a great shower in the bathroom. We didn’t eat there as were off to a New Year Eve venue, but really appreciated the bag of breakfast in our room in the morning, Sainsbury’s porridge, croissant jam and butter, OJ, apple and flapjack. Nice little touch. Would recommend. If you don’t like noise/entertainment then don’t book on one of their disco nights.
Stayed 1 night in Dec 2023
Response from Team KA on 5 Feb 2024
Glad you had a good time and hope to see you again.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service
There was no food on as something had bolen in the kitchen
Stayed 1 night in Nov 2023
Response from Team KA on 22 Nov 2023
Hi Lee thank you for taking the time to leave us some feedback. Unfortunately, without the kitchen extraction system being fully functional, we had no alternative than to close the kitchen whilst we sourced a new one and have it fitted. We don’t normally allow food to be brought in from elsewhere but as it was an exceptional circumstance we did say you could. Normal service has resumed. Once again we’re really sorry this affected your stay with us so badly.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice stay but due to lack of parking facilities I probably wouldn’t stay again although the staff went out of their way to juggle the cars parked!
Stayed 2 nights in Nov 2023
Response from Team KA on 18 Nov 2023
Glad you both had a good time and was nice to see you both

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and friendly, food tasty and good value, lots of interesting plaves to visit locally
Stayed 4 nights in Oct 2023
Response from Team KA on 21 Oct 2023
Thank you Erik, glad you enjoyed your stay with us again. Hope to see you again

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Team KA on 16 Oct 2023
Glad you enjoyed your weekend and thank you for the review

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Nice oldy worldy pub in a lovely little village..everything clean and comfy..Landlord and staff very pleasant and helpful..Car park is tiny but wasn't a problem for us..Had a great weekend.
Stayed 2 nights in Oct 2023
Response from Team KA on 11 Oct 2023
Thank you Andrew for your lovely review. We hope you visit us again.

8/10 Good

Ms J J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but noisy
Nicely made up room, very clean. Perfect for one person. Lovely little packed breakfast ready to go for the morning.Staff were very nice. The rooms are over a busy pub, great is you have a late arrival. It is not a quiet place to stay at the weekend. Between the Karaoke till early morning and the whine on the air compressors not a lot of sleep was had especially as I had early starts. If you are joining in downstairs this wouldn't be an issue otherwise take your earplugs.
Stayed 2 nights in Sep 2023
Response from Team KA on 3 Oct 2023
Thank you for for taking the time to review us. Thank you also for bringing to our attention about the compressor on the roof, we’ll get an engineer in to look at it.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a busy pub b&b. The rooms and linen were spotless - a lot of work goes into being clean and tidy. You have 24hr access in/out after check-in at the bar. You are right in N.Walsham centre and there is cheap ample parking round the corner in Bank Loke rather than try to use the pub car park. There is a lot of late night music in the pub, but we didn't notice it really. It's not the Ritz but great value instead. We got a breakfast bag rather than actual breakfast and we were fine with that too. Ensuite for our room had saniflow which is a little noisy and worrisome, but worked fine.
Stayed 1 night in Sep 2023
Response from Team KA on 1 Oct 2023
Hi John - thank you very much for taking the time to leave us a comprehensive review. Glad you enjoyed your stay with us and look forward to seeing you again at the end of the month.

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous find
Booked to attend a funeral and couldn't have been happier with the accommodation. Arrived, met by a lovely young lady who couldn't have been more helpful. Had a light lunch, which was really good, so had a meal in the evening, just as good. The accommodation was beautifully equiped, furnished and spotless. Would totally recommend
Stayed 1 night in Sep 2023
Response from Team KA on 29 Sept 2023
Thank you very much for the glowing review! Hope to see you again in happier circumstances

8/10 Good

neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay only drawback not doing cooked breakfast last year did but didn’t state they had stopped doing them
Stayed 3 nights in Sep 2023
Response from Ann & Martin on 22 Sept 2023
Thank you for your lovely review it’s much appreciated Unfortunately we haven’t been able to offer cooked breakfasts since before the first National Lockdown, maybe you had a KA Big Brekkie for your dinner or lunch?We supply all our guests with a complimentary continental breakfast bag.

2/10 Terrible

Helen

Stayed 1 night in Sep 2023
Response from Martin & Ann on 18 Sept 2023
Hi Helen - thank you for taking the time to leave us a terrible review! I've just found your email in the Junk file threatening us with a bad review if we didn't refund some of your money, unfortunately you didn't give us chance to reply or offer a refund! Firstly you requested a room on the ground floor, I assumed mobility problems and advised you that all our rooms are on the first floor and there isn't a lift. At this point you could have cancelled your booking completely free of charge, had you mentioned your equipment we could have offered storage overnight as we do for cyclists, however you chose not to respond at all and didn't even acknowledge my reply. Our small carpark that has limited spaces is clearly mentioned in our bio and referred to in many of our guest reviews, being right in the town centre we are grateful for all our parking spaces and the free overnight spaces a short walk away, we have no way of changing the space available for parking, it is what it is. We spend a lot of time shuffling and juggling cars to get everyone parked, although its obviously not 100% guaranteed, but we do try. At check in you never mentioned you were playing a gig in another town and didn't want to leave your equipment in the car over night, tbh I wouldn't fancy lugging it up to the first floor either! As you say in your email maybe you should read accommodation descriptions properly in future and choose a Premier Inn or similar rather than blame someone else. Its a shame you gave us TERRIBLE review without staying here, as you can see by other reviews people actually like staying here and we have lots of repeat visitors. We are a public house in the town centre, our letting rooms are above the pub and we have a small car park. We have karaoke/music most weekends and have over 12 big screens inside and out to show sport. We also serve really good pub grub at reasonable prices and a four meat carvery Sunday lunchtime - this is who we are, nothing is hidden or misrepresented. If we aren't to your taste, that's fine we don't want anyone that comes here to be unhappy.

8/10 Good

Christine

Stayed 1 night in Sep 2023
Response from Team KA on 2 Oct 2023
Thank you for your review Christine - strange it’s taken nearly a month to appear!Hope to see you again!

10/10 Excellent

Florian-Danut

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Friendly and helpful staff. Thank you
Stayed 1 night in Sep 2023
Response from Team KA on 11 Sept 2023
Our pleasure Florian - really pleased you were happy with your stay with us

8/10 Good

Mervyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were spotless & comfortable. Were looked after when we checked in. Situated in town so everything at hand.
Stayed 2 nights in Aug 2023
Response from Team KA on 29 Aug 2023
Thank you Mervyn, hope to see you again.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Stayed for a night. Room was superb and comfortable, only minor quibble was I couldnt get sound to work on the TV, but as that was only for background noise when showering & getting ready the following morning, not an issue as such for me. Breakfast on the go left in the room was a nice touch - many thanks. Parking was a nightmare. But eventually managed to get a parking spot in nearby Market St Would I stay here again? Yes
Stayed 1 night in Aug 2023
Response from Team KA on 28 Aug 2023
HI Paul - we're very pleased to hear that overall you were happy with your stay with us :)If you do visit again don't hesitate to mention if something is missing or not working as it should, we'll get it sorted as quickly as we can. Apart from the carpark that we can do nothing about other than shuffle to try and accommodate everyone and be grateful for what we have in the the town centre!And finally; do we want you to stay again? Most definitely YES!!

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Team KA on 26 Aug 2023
Hi Maureen - glad you enjoyed your short break with us last week, hope to see you again

10/10 Excellent

Sallyann

Stayed 1 night in Aug 2023
Response from Team KA on 14 Sept 2023
Thank you for the review, pleased to see you were happy with your room and Bank Holiday stay with us. Hope to see you again.

6/10 Okay

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The accommodation and bathroom facilities were clean and good for what we paid, we did expect it to be a little noisy at times because it is a pub and we were warned about this when we booked, it was very noisy on the Saturday evening until 1am. We were a little disappointed to find that there was no cooked breakfast available and that the continental breakfast offered,consisting of a pre-packed croissant, jam and butter portion, carton of apple juice, pot of instant porridge, a large pre-packed flapjack, an apple and a disposable knife and spoon was in a brown paper bag in the room when we checked in at 2pm. The landlord did however direct us to a cafe across the road if we wanted a cooked breakfast and did tell us about the menu options available in the bar. The accommodation was adequate for our needs as we spent most of our weekend out and about with family.
Stayed 2 nights in Aug 2023
Response from Team KA on 25 Aug 2023
Thank you for your review

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good base for exploring north Norfolk
We stayed on a Friday and Saturday night with our two grown-up children. Our rooms were clean, modern and comfortable with a continental breakfast supplied, which was a pleasant surprise. The Kings Arms is a town centre pub with rooms. The car park is very small, but we managed to park on both days. Our host was very friendly and accommodating. Their email did warn us about the live entertainment on Fridays and Saturdays but the noise was quite muted in our rooms and didn’t prevent us from getting to sleep. North Walsham itself was quiet but had a few other pubs and cafes. It was an ideal vase for a weekend exploring North Norfolk.
Stayed 2 nights in Aug 2023
Response from Team KA on 21 Aug 2023
Thank you for taking the time to leave us a very comprehensive review, it’s very much appreciated. Hope to see you all again if you do anymore exploring in this region.

8/10 Good

Lesley

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Team KA on 21 Aug 2023
Hi Lesley - thank you for taking the time to leave us a review. Glad you and your family had a good time.

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were very friendly and helpful.
Stayed 1 night in Aug 2023
Response from Team KA on 18 Aug 2023
Thank you for the review Rod, its very much appreciated :)Hope to see you again

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Team KA on 17 Aug 2023
Hi William - thank you for your reviewHope you didn’t have to wait too long for the taxi and that your son is on the amend and being well looked after at Southern Hill. Hope to see you both again

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous overnight stay
Lovely clean room, tea, coffee and biscuits in the room, as well as a complimentary Continental breakfast Friendly staff, I worked certainly stay again
Stayed 1 night in Aug 2023
Response from Team KA on 14 Aug 2023
Thank you for taking the time to leave us reviews and include photos! Glad you enjoyed your stay with us and hope to see you again some day.

10/10 Excellent

Robert

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2023
Response from Team KA on 13 Aug 2023
Thanks for the 5* star review Robert - pleasure was all ours

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern accommodation. Friendly and helpful staff. Great food
Stayed 1 night in Jul 2023
Response from Team KA on 6 Aug 2023
Hey Sue - lovely to hear you enjoyed your visit and meals. Hope to see you again.

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, staff & service
Nice characterful pub B&B however limited parking facilities and noisy rooms from late bar activities. Very clean and recently modernised rooms make for a pleasant stay. The restaurant is very good with generous portions at reasonable prices and of course good beer. Staff are friendly and helpful. As a overnight or two night stay perfectly adequate at reasonable price.
Stayed 2 nights in Jul 2023
Response from Team KA on 30 Jul 2023
Hi Brian - glad you enjoyed your stay with us and enjoyed your meals, hope to see you again sometime.

8/10 Good

Peter

Liked: Amenities
noise from people out side well after closing time.
Stayed 1 night in Jul 2023
Response from Team KA on 24 Jul 2023
We appreciate you taking the time to leave us a review and hope to see you again in the future

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful
Very frienbly and helpful , being disabled couldn't do anough for me and my wife
Stayed 2 nights in Jul 2023
Response from Team KA on 21 Jul 2023
You are very welcome Adrian, do visit again

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Team KA on 22 Jul 2023
Thank you Dawn, hope to see you again.

10/10 Excellent

Rona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming, clean and friendly.
Had a smashing week at the Kings Arms and enjoyed every minute. Made to feel very welcome from the moment we walked in. Its bigger than it looks from outside so no shortage of available seats, best to book a table in the restaurant though as it does get quite busy. Bedroom was very comfortable and the plenty of drawer space. En suite bathroom was clean and the shower was very efficient. Room cleaned every day, towels changed and fresh supplies of tea and coffee with a large bottle of water. We also got a breakfast bag every day with a selection of breakfast goodies including porridge, croissants, flapjacks etc along with a drink and a piece of fruit. The only downside was the size of the car park which got very congested at times but this did not affect our stay at all. A big thank you to Martin and all his staff for a lovely week.
Stayed 7 nights in Jul 2023
Response from Martin, Ann & the hard working KA Team on 17 Jul 2023
Rona thank you so much for your kind words, the pleasure was all ours We really are Marmite - you either love us or hate us!Look forward to seeing you both again.

4/10 Poor

Chris

Travelled with partner
Liked: Cleanliness, staff & service
On the negative side, we visited on a weekend and expected it to be noisy, and it certainly was, as it is in a town centre location and we had been notified in advance that there was likely to be live music and karaoke on Friday and Saturdays. However, not only were we kept awake most of the night with rowdy and drunk people in the street outside but worst of all we had no privacy as we could clearly hear the conversation that the guests in the adjoining room were having late into the night and from 6 a.m in the morning when they got up. They were not shouting, nor even talking loudly but it was as if there was no noise insulation in the thin wall between the bedrooms. We hardly dared to talk in case our conversation could also be heard! The car park was constantly full and double parked forcing us to park in the pay and display car park near by. On the positive side the staff were friendly, the evening meal was good and the location was superb for exploring the town and surrounding area.
Stayed 2 nights in Jul 2023
Response from Team KA on 17 Jul 2023
Hi Chris - thank you for your review. Glad to hear you enjoyed your evening meals and happy to hear the staff were friendly, despite being so busy!It has never been said before that conversations can be heard between the rooms, so thank you for bringing to our attention, we will most certainly look into it.As for revellers in the street after we've closed, unfortunately we have no jurisdiction over the public highway!

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cracking 4 nights
Stayed 4 nights in Jul 2023
Response from Team KA on 15 Jul 2023
Hi Gary - great to hear you enjoyed your stay with us!Hope to see you again sometime :)

10/10 Excellent

Mohamed Roshan

Stayed 7 nights in Jul 2023
Response from Team KA on 3 Aug 2023
Thank you for your kind review, hope to see you again

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
A typical smaller, uneven-floorl pub room, noisy until closure. Comfortable bed, good shower and very friendly helpful staff.
Stayed 2 nights in Jun 2023
Response from Team KA on 9 Jul 2023
Hi John - thank you for the lovely review, hope to see you again

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Olde worlde charm with modern facilities
Historic building with clean modern facilities. Good menu and bar with very friendly helpful staff. Not doing cooked breakfast due to staff shortage but left a breakfast bag in the room each day instead. Small car park but staff will find a space for you. The bar has music at the weekend but it finishes early. Very well pleased. Our room had a sloping floor its the wonky room...
Stayed 3 nights in Jun 2023
Response from Team KA on 27 Jun 2023
Hi Ian - it’s lovely hear that you enjoyed your weekend with us recently, it was a pleasure to meet you both. Hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Team KA on 24 Jun 2023
Thank you for taking the time to leave us a review, we appreciate it. Hope to see you again.

10/10 Excellent

Louisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel as it is in within walking distance of our son’s house. It is also a lively town centre pub but it didn’t disturb us. The staff were friendly and the room was spotless, comfortable and well equipped. The complimentary packed breakfasts were very generous. The car park is small but we managed to find a parking spot. The location is convenient for the town centre and public transport and also as a base for trips around the Broads and Norfolk coast and countryside.
Stayed 2 nights in Jun 2023
Response from Team KA on 18 Jun 2023
What a super review! Thank you so much Hope to see you when visiting again!

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
An ideal place to stay if visiting North Walsham or walking the Weaver’s Way (like I was)😊
Stayed 2 nights in Jun 2023
Response from Team KA on 18 Jun 2023
Hi Rob - thank you for the review. We are indeed ideally situated for Weavers Way and travelling to the North Norfolk coast or the Norfolk Broads. There are also good bus and rail links locally if you don’t want to drive. Hope to see you again.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Team KA on 8 Jun 2023
Hi Christine - thank you for the lovely review, it’s very much appreciated. Hope to see you both again soon.

6/10 Okay

Dominic

Travelled with family
Liked: Cleanliness
Parking on site is unrealistic as it is always full with pub-goers, and very noisy until closing time around 12pm. No TV signal and no-one around to ask for help with it.
Stayed 2 nights in Jun 2023
Response from Team KA on 5 Jun 2023
Hi Dominic thank you for your feedback.We only have limited parking and at peak times it can be hectic, but we do usually manage to get hotel guests parked.As the tv signal around here is so poor all our rooms have a full Sky package, as for there being no staff about to help I find this very odd as we are staffed from 7.30am until close and our guests generally comment on how friendly and helpful they are.

6/10 Okay

Nick

Travelled with partner
Liked: Cleanliness, staff & service
Good food and staff
Stayed 1 night in May 2023
Response from Team KA on 2 Jun 2023
Hi Nick - nice to see you both over the bank Holiday weekend, great to hear you enjoyed your food too.Hope to see you both again!