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Reviews of Hampton Inn & Suites North Charleston-University Blvd

2.5 out of 5
Hampton Inn & Suites North Charleston-University Blvd
2688 Fernwood Dr, North Charleston, SC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 669 out of 1002 reviews" "
Rating 8 - Good. 246 out of 1002 reviews" "
Rating 6 - Okay. 49 out of 1002 reviews" "
Rating 4 - Poor. 21 out of 1002 reviews" "
Rating 2 - Terrible. 17 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Addie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, very quiet, great omelettes at the free breakfast! Especially the southwest ones.
Stayed 2 nights in May 2024

10/10 Excellent

Ryan

Stayed 1 night in May 2024
Response from Alana. on 23 May 2024
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the near future.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
No I do not want to share a review
Stayed 6 nights in May 2024
Response from alana on 20 May 2024
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the near future.

10/10 Excellent

James, Seneca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Alana. on 20 May 2024
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the near future.

4/10 Poor

Christofer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff were friendly and the breakfast was good..the room was dirty and the fridge made loud noises and the ac in the room barely worked when I turned it on..and the ac was louder then i expected.. I barely slept at all not worth the money spent
Stayed 1 night in May 2024
Response from Alana. on 21 May 2024
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services. Please accept my sincerest apologies for any inconveniences that occurred during your stay. Certainly, this is not the level of service that we strive to provide. We will definitely look into these issues. We hope you can give us another chance next time you're in Charleston.

8/10 Good

Tazaray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2024
Response from alana on 14 May 2024
Thank you for staying with us, I hope you continue to choose Hilton for your future travels.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort
Stayed 1 night in May 2024
Response from alana on 14 May 2024
Thank you for staying with us, I hope you continue to choose Hilton for your future travels.

10/10 Excellent

henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from alana on 14 May 2024
Thank you for staying with us, I hope you continue to choose Hilton for your future travels.

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2024
Response from alana on 10 May 2024
Thank you for staying with us, I hope you continue to choose Hilton for your future travels.

6/10 Okay

James

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Alana. on 10 May 2024
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our services. We pride ourselves in providing “5” service. I see you were not happy by giving us a 3 out of 5. We appreciate any feedback that you can help us provide better service. Looking forward to hearing from you.

10/10 Excellent

Laura

Liked: Staff & service, property conditions & facilities
Bit expensive for the age of hotel but met the purpose
Stayed 1 night in May 2024
Response from Alana. on 6 May 2024
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the near future.

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was unique to me. I hate hotels still have dirty carpet! But All in all it was a good stay.
Stayed 3 nights in Mar 2024
Response from alana on 3 May 2024
Thank you for taking the time to provide feedback on your recent stay, I'm glad to see you enjoyed your time with us. We value your loyalty and are glad you chose to stay here at the Hampton Inn University Boulevard.

8/10 Good

CHIEN

Travelled with family
Hotel met expectations. Nice location
Stayed 1 night in Apr 2024
Response from alana on 17 Apr 2024
Thank you for staying with us, I hope you continue to choose Hilton for your future travels.

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from alana on 15 Apr 2024
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our services. We pride ourselves in providing “10” service. I see you were not happy with your stay. with us………….We appreciate any feedback that you can help us provide better service. Looking forward to hearing from you.

8/10 Good

amrik

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from alana on 15 Apr 2024
Thank you for staying with us, I hope you continue to choose Hilton for your future travels.

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were very comfortable and hotel was very quiet, staff very friendly.
Stayed 3 nights in Mar 2024
Response from alana on 9 Apr 2024
Thank you for staying with us, I hope you continue to choose Hilton for your future travels.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night. It was a nice property and the staff were very friendly and accommodating.
Stayed 1 night in Mar 2024
Response from alana on 9 Apr 2024
Thank you for staying with us, I hope you continue to choose Hilton for your future travels.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, large rooms, great breakfast and the staff are all friendly and very helpful! Highly recommend!
Stayed 2 nights in Apr 2024
Response from alana on 9 Apr 2024
Thank you for staying with us, I hope you continue to choose Hilton for your future travels.

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful, the property was well maintained and its was centrally located.
Stayed 2 nights in Mar 2024
Response from alana on 24 Mar 2024
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the near future.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. The staff was great. Leah was very friendly and helpful.
Stayed 4 nights in Mar 2024
Response from alana on 11 Mar 2024
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the near future.

10/10 Excellent

Lori

Liked: Cleanliness
Staff was friendly. Breakfast was good
Stayed 3 nights in Mar 2024
Response from alana on 11 Mar 2024
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the near future.

10/10 Excellent

Andre

Stayed 4 nights in Feb 2024
Response from alana on 2 Apr 2024
Thank you for staying with us, I hope you continue to choose Hilton for your future travels.

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Mar 2024
Response from alana on 6 Mar 2024
Thank you for staying with us, I hope you continue to choose Hilton for your future travels.

10/10 Excellent

LaDonna

Stayed 2 nights in Feb 2024
Response from alana on 24 Mar 2024
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the near future.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from alana on 28 Feb 2024
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the near future.

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from alana on 21 Feb 2024
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the future.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is convenient with easy access to the main road. The staff were all very friendly especially Aaron at the front desk We'll definitely come back here again.
Stayed 1 night in Feb 2024
Response from alana on 20 Feb 2024
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the near future.

10/10 Excellent

Merrill

Stayed 2 nights in Feb 2024
Response from alana on 20 Feb 2024
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the near future.

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from alana on 13 Feb 2024
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the near future.

10/10 Excellent

Richard, Conway

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property.
Stayed 1 night in Feb 2024
Response from alana on 8 Feb 2024
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the near future.

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping and restaurants close by!
Stayed 2 nights in Jan 2024
Response from alana on 8 Feb 2024
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the near future.

10/10 Excellent

Marion R

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Lovely hotel and service
Stayed 2 nights in Jan 2024
Response from alana on 29 Jan 2024
Thank you for staying with us, I hope you continue to choose Hilton for your future travels.

10/10 Excellent

Mary Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from alana on 31 Jan 2024
Thank you for staying with us, I hope you continue to choose Hilton for your future travels.

10/10 Excellent

Lakethia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room for the price and clean
Stayed 2 nights in Jan 2024
Response from alana on 22 Jan 2024
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the near future.

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from alana on 22 Jan 2024
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the near future.

10/10 Excellent

Betsy L

Liked: Cleanliness, staff & service, property conditions & facilities
It was a short stay, just to sleep. But it was clean and comfortable
Stayed 1 night in Jan 2024
Response from alana on 22 Jan 2024
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the near future.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet
Stayed 1 night in Jan 2024
Response from alana on 22 Jan 2024
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the near future.

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night worker was amazing and helpful! Air conditioning unit not very functional but did not share with staff
Stayed 2 nights in Jan 2024
Response from alana on 22 Jan 2024
Thank you for staying with us, I hope you continue to choose Hilton for your future travels.

10/10 Excellent

marvin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome
Stayed 1 night in Jan 2024
Response from alana on 22 Jan 2024
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the near future.

10/10 Excellent

Katia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from alana on 22 Jan 2024
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the near future.

10/10 Excellent

Laurie

Stayed 1 night in Jan 2024
Response from alana on 24 Jan 2024
Thank you for staying with us, I hope you continue to choose Hilton for your future travels.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was very welcoming. Breakfast was a plus and overall stay was comfortable
Stayed 1 night in Dec 2023
Response from alana on 22 Jan 2024
Thank you for staying with us, I hope you continue to choose Hilton for your future travels.

10/10 Excellent

Havalla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from alana on 22 Jan 2024
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the near future.

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from alana on 22 Jan 2024
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the near future.

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from alana on 25 Dec 2023
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the near future.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from alana on 25 Dec 2023
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Alana on 15 Dec 2023
Thank you for staying with us, I hope you continue to choose Hilton for your future travels.

8/10 Good

Danette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 day trip
I had a comfortable room and the staff was friendly and helpful. Breakfast was good.
Stayed 4 nights in Nov 2023
Response from Alana on 15 Dec 2023
Thank you for staying with us, I hope you continue to choose Hilton for your future travels.

10/10 Excellent

Terrence

Stayed 4 nights in Nov 2023
Response from alana on 18 Dec 2023
Thank you once again for your business and we look forward to serving you again in the near future.

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the breakfast and the exercise room
Stayed 1 night in Nov 2023
Response from Alana on 7 Dec 2023
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the near future.