Suite, 1 King Bed, Non Smoking
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Reviews of Days Inn & Suites by Wyndham North Bay Downtown

2.5 out of 5
Days Inn & Suites by Wyndham North Bay Downtown
340 Main St. West, North Bay, ON

Reviews

6.6
Rating 10 - Excellent. 175 out of 1001 reviews" "
Rating 8 - Good. 311 out of 1001 reviews" "
Rating 6 - Okay. 222 out of 1001 reviews" "
Rating 4 - Poor. 152 out of 1001 reviews" "
Rating 2 - Terrible. 141 out of 1001 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
2-night stay while visiting family. Friendly staff and easy check-in. Location right downtown was convenient, but few amenities in area. Hotel in general is dated and in desperate need of upgrading but room was fair condition with comfortable beds. For a place to sleep overnight, it fit our needs.
Stayed 2 nights in May 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, reasonably priced, kind staff
Stayed 1 night in May 2024
Response from Days inn and suites on 6 May 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times, rooms are nice, reasonably priced, staff is always friendly.
Stayed 1 night in Apr 2024
Response from Days inn and suites on 6 May 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Kritika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Days inn and suites on 6 May 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service
Staff was great, but no hand soap in bathroom, had to use body wash to wash my hands.
Stayed 1 night in Apr 2024
Response from Days inn and suites on 6 May 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bathroom in the room! Was amazing!!
Stayed 1 night in Apr 2024
Response from Days inn and suites on 6 May 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

4/10 Poor

Jeffrey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Run down property in an unpleasant area.
Stayed 1 night in Apr 2024
Response from Days inn and suites on 6 May 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Days inn and suites on 6 May 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

4/10 Poor

Susanne, Englehart

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I stay at this property on a regular basis, and I have never been more upset with the bed and mattress as I was this visit. Usually, I have a very restful night on a very nice mattress this time the floor would’ve been more comfortable.
Stayed 1 night in Apr 2024
Response from Days inn and suites on 6 May 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

6/10 Okay

DAVID

Business traveller
Disliked: Property conditions & facilities
Room I was assigned had many ants crawling on the bathroom floor, mentioned that to the front desk person ant was assigned a different room.
Stayed 3 nights in Apr 2024
Response from Days inn and suites on 6 May 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 Good

Colette

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
too much scented cleaners in the room. Allergy striken the whole time I was there. Stained sheets:/ SOme renovations to fix water damage need to be done.
Stayed 1 night in Apr 2024
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
easy access Fix the shower head
Stayed 2 nights in Apr 2024
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Rominain

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Joshua

Response from Days inn and suites on 6 May 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in two rooms now on two dates was great experience clean rooms friendly staff
Stayed 1 night in Apr 2024
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Good

Jennifer

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
I found a silverfish bug around the bath tub and there was a stain on the bed cover
Stayed 1 night in Mar 2024
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 Terrible

Sheila, Etobicoke

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not smell fresh and clean, bathroom tub is moldy and tub is unleveled, almost slipped, carpets dated, walls dirty, first floor room has a door to the sketchy parking lot. Breakfast was okay. Unacceptable to be charged so much for the poor quality
Stayed 2 nights in Mar 2024
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

6/10 Okay

Lesley

Travelled with partner
Dirty and run down.
Stayed 1 night in Mar 2024
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

6/10 Okay

Cori

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 Good

Brad

Stayed 1 night in Mar 2024
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

6/10 Okay

Kate

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is right downtown and close to all amenities by walking. Room was relatively clean in some aspects but found hairs in bedding and makeup stains on pillows. Wasn’t sure if it was old linens? Bathroom tub surround was in rough shape. Mold evident on window sills.
Stayed 1 night in Mar 2024
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 Excellent

Sandra

Stayed 1 night in Mar 2024
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Good

dennis

Stayed 1 night in Feb 2024
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Good

george

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice quiet place to stay
Stayed 1 night in Feb 2024
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 Terrible

Natasha

Disliked: Property conditions & facilities
Loud guests till 6am blaring music. Yelling down the hallways. Bed sheets are like cardboard. Bathroom smells like piss. Sketchy people hanging around the parking lot and vehicles. Will not come back.
Stayed 2 nights in Feb 2024
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 Good

Jason

Stayed 1 night in Jan 2024
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 Terrible

Lindsay

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
My family and I rented 2 rooms for 1 wk. The 1 room had peeling walls in the bathroom and mold in the shower. We werent aware that only 2 adults were able to stay in 1 room and any other adult was an extra $10 a day. And we had 2 small dogs which we were not aware cost $15 a dog per day. The first couple of days were ok,with them changing sheets and towels and what not. But after that they didnt do it anymore. They didn't even come around and offer fresh things. It was so dry in the room my son got a nose bleed. Upon leaving and room checking, they wanted to charge the whole $150 for a spot of blood on the sheet. Upon some disagreement they only charged $40. We will not be staying at this location again and will not recommend.
Stayed 6 nights in Jan 2024
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 Excellent

Normand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Jan 2024
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

4/10 Poor

Rojotiana

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness
Dirtiest hotel I’ve ever seen. Looks like the bedsheets was not replaced before we arrived and the room was not cleaned. I saw hair in the bed. I have been really desapointed.
Stayed 1 night in Jan 2024
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older building but our room was clean. The staff were friendly and we got value for a fantastic price.
Stayed 1 night in Jan 2024
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 Terrible

Benjamin

Travelled with family
Disliked: Staff & service
Bad experience they charge me twice for one night stay
Stayed 1 night in Jan 2024
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jan 2024
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 Terrible

Saurabh

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

6/10 Okay

Timothy

Travelled with family
Liked: Staff & service
It’s just ok, I would say ‘meh’. We stayed there because we had expedia points to use and it was $15 a room for two rooms and included breakfast.
Stayed 1 night in Dec 2023
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 Excellent

Jean-guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Gaetan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

6/10 Okay

Jennifer

Stayed 1 night in Dec 2023
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 Excellent

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities
We liked it and always book here
Stayed 1 night in Oct 2023
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

4/10 Poor

Kyle

Business traveller
Disliked: Cleanliness, property conditions & facilities
Not the cleanest.
Stayed 1 night in Dec 2023
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 Terrible

Michael

Stayed 1 night in Dec 2023
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 Excellent

Peter

Stayed 1 night in Dec 2023
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 Terrible

sophie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom wasn’t cleaned at all. There was pee on the toilet, mold in the shower and the bath was full of soapscum and hair. I had to wash everything because I just couldn’t live like that and couldn’t afford better place because of price difference. Also the beds were prolly made and I questioned if it was actually washed. I mean I am a chambers maid in my home town and this was just the worst I ever seen a room. The place is falling apart and the bathroom door didn’t even close and I was there with my son. The room size was ok it could have been a great stay. There is an access door from to room to go outside. The beds were old and very bad to sleep in. The mattresses were done.
Stayed 2 nights in Dec 2023
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 Terrible

Brandon

Bed bugs!!!
Stayed 1 night in Dec 2023
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 Terrible

Bryan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room had wall paper falling off the wall. Bed was underneath section that was peeling off. Room was musty smelling from the water damage. Cannot believe they wanted to rent this room to us. We canceled the room went to Hampton Inn instead. The whole building is in need of upgrades. Poor choice for anyone staying in North Bay.
Stayed 1 night in Dec 2023
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 Terrible

Neil

Disliked: Property conditions & facilities
Slippery shower Broken toilet
Stayed 1 night in Nov 2023
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 Good

Isaac

Travelled with family
Liked: Cleanliness, staff & service
The staff are great. Aman gave us the last room at discount rate even though we got date wrong on reservation
Stayed 1 night in Nov 2023
Response from DAYS INN AND SUITES on 30 Nov 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 Terrible

william

Business traveller
Disliked: Staff & service
I paid through expedia. Then the hotel billed my credit card also...!!!
Stayed 1 night in Nov 2023
Response from DAYS INN AND SUITES on 30 Nov 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 Terrible

Courtney

Disliked: Cleanliness, property conditions & facilities
We didnt even go inside bc it looked sooo rough outside. There were a bunch of guys hanging out in the parking lot smoking when we pulled up and honestly didnt feel safe getting out of the car! We went someplace else!!
Stayed 1 night in Nov 2023
Response from DAYS INN AND SUITES on 30 Nov 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from DAYS INN AND SUITES NORTHBAY on 17 Apr 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager