Cottage, 1 Bedroom, Kitchen, Garden View | Living room
Check availability

Reviews of Seaview Norfolk Island

3 out of 5
Seaview Norfolk Island
159 Taylors Road, Norfolk Island

Reviews

8.6

Excellent

Rating 10 - Excellent. 37 out of 77 reviews" "
Rating 8 - Good. 31 out of 77 reviews" "
Rating 6 - Okay. 6 out of 77 reviews" "
Rating 4 - Poor. 1 out of 77 reviews" "
Rating 2 - Terrible. 2 out of 77 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service
The shower was very weak. Very little water pressure. A toaster in the room would have been good and a bigger table. Otherwise soo good.
Stayed 7 nights in Mar 2024
Response from Seaview on 30 Mar 2024
Hello Julie,Thanks for letting us know about the water pressure we will get that checks as there are two new pumps. We put the toasters in the common kitchen as they had a tendency to wake everyone up when the burnt toasty set of the smoke detectors.

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Spacious airy studio apartment with huge covered deck / balcony which has fabulous view and shelters apartment from afternoon sun. Good location. Would have preferred the more modern cottage as the apartments are very tired and need renovating.
Stayed 7 nights in Jan 2024

6/10 Okay

Beverley

Disliked: Staff & service, property conditions & facilities
Our room was nowhere nearly as large as expected from viewing the website. While the staff did attend immediately to the bathroom door sticking and locking us in on several occasions, and to the water pump needing priming (we were left with no water for quite a while), the main disappointment was that the swimming pool was not serviceable and had not been for a year. The restaurant is now a bottle shop - only on-site food is breakfast for $18 per person for continental. Road into the property is not maintained.
Stayed 7 nights in Dec 2023
Response from Seaview on 19 Jan 2024
Thank you for your feedback.

6/10 Okay

Pauline

Liked: Cleanliness
Disliked: Staff & service
The reception was rarely manned. Our room was quite nice & bathroom recently renovated. However the pool was green & not available for use. There was no outdoor area that was suitable to sit as our balcony was always in shade & was cold & very breezy. However the property was very convenient to shops & restaurants.
Stayed 7 nights in Nov 2023

10/10 Excellent

Gaye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Gregg on 30 Aug 2023
Thank you

10/10 Excellent

Lidija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short but memorable stay
I was very happy with my stay at Seaview. It was quiet and beautiful. The hotel was going through renovations during my stay so restaurant was closed as well, but that did not bother me at all. I heard no noise from the workers and really had a good rest. There is a spectacular view of Phillip Island and surroundings. Burnt Pine is a short walk away with lots of food options and shops. Cyclorama is even closer and not to be missed. The hotel arranged my airport transfers and orientation tour via Baunti Tours which offer other amazing experiences as well. My room was good value for money. The best part were the friendly staff.
Stayed 4 nights in Jul 2023
Response from Gregg on 30 Aug 2023
Thank you

10/10 Excellent

Geoff

Travelled with partner
Liked: Cleanliness, staff & service
very quite, good dining and breakfast.
Stayed 6 nights in Mar 2023
Response from Gregg on 30 Aug 2023
Thank you

8/10 Good

Jill

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Feb 2023

2/10 Terrible

Belinda Ann

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The manager is rude and intrusive! He offended a friend and property owner on the island from the initial meeting. He is slow to respond to emails and unhelpful with simple requests. He spoke rudely to his staff and was noisy and unclean in keeping his room and outside area tidy, which impacted on the stay of other guests. Had the tv blaring until all hours, empty cans strewn in the balcony, and yelled down from his balcony to his cleaning staff at 7am on a regular basis, disturbing paying customers. The bathroom door did not fully close throughout our stay, resulting in us having to listen to each other in the bathroom, and my 6 year old niece getting stuck in there. Would not recommend!

8/10 Good

Narelle

Liked: Cleanliness
Disliked: Staff & service
Fantastic views.

8/10 Good

bronwyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous sea view over Phillip Island..
Our sea view apartment was just what we needed. We enjoyed watching the sun go down each evening. It was older but very clean and self catering. The beds and seating were comfortable. The manager was always willing to help with any issues that arose.
Stayed 7 nights in Oct 2022

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great and we’re able to walk into town
Stayed 7 nights in Oct 2022

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2022

8/10 Good

Libby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view each morning was fabulous!
Stayed 7 nights in Oct 2022

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Sep 2022

8/10 Good

Wayne, SOUTH PERTH

Travelled with family
Liked: Cleanliness, staff & service
Great cottages but a little dated. Staff are very willing to assist with whatever you need.
Stayed 6 nights in Sep 2022

10/10 Excellent

Donna Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glorious views and comfortable accommodation. Friendly host and a perfect location.
Stayed 6 nights in Aug 2022
Response from Gregg on 31 Aug 2022
Thank you Donna

6/10 Okay

Anne

Liked: Cleanliness, staff & service, amenities
I asked for a heater there was none. The room was bitterly cold and I had an oncoming cold. Ended up in bed fully dressed with extra blankets for next 4 days was so glad to be home although very sick
Stayed 7 nights in Jun 2022

8/10 Good

Raymond

Stayed 5 nights in May 2022
Response from Seaview Norfolk Island on 17 Jun 2022
Thank you for your Feedback

6/10 Okay

Fran

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely views but the property is getting very tired
Stayed 7 nights in Apr 2022

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Spacious cottage which has amazing ocean views. Second TV, internal laundry and pool were great offerings. In an excellent location close to Burnt Pine township and Kingston historic area. Unfortunately the toaster and the oven in the cottage were both not working which constrained our ability to self cater during our stay. Check-in and check-out processes were somewhat disorganised and confusing. Greatest problem with the property though was the lack of any fly screens. In summer you really have to keep most of the windows open to keep the cottage cool and this led to a lot of insects entering, particularly at night. We were consequently constantly attempting to kill flies, moths, mosquitoes and flying cockroaches that had entered the property. Found a large spider at the bottom of my suitcase during my stay which was really unpleasant.
Stayed 3 nights in Feb 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gregg and other staff especially Imogen were very helpful and supportive.
Stayed 7 nights in Dec 2021
Response from Gregg on 31 Jan 2022
Thank you John! We hope to see you again on Norfolk Island

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing. Very relaxing atmosphere.
Stayed 5 nights in Oct 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As I did not drive location was very good - walking distance to town. Staff friendly and helpful.
Stayed 7 nights in May 2021

4/10 Poor

Verified traveller

Stayed 4 nights in Apr 2021

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff great view
Stayed 3 nights in Mar 2021
Response from Gregg on 20 Apr 2021
Thank you Gary

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First the view of the Island across to the Ocean is worth the stay along. Apart from that the rooms were comfortable, clean and just right for an Island visit. The staff were amazing, helping with restaurant bookings, sight seeing suggestions and just general friendliness. They make you feel like a part of the family. The location is just out of town so it's close to get in and around but keeps its privacy as well. WiFi is spotty but that is part of Norfolk's charm.
Stayed 3 nights in Mar 2021
Response from Gregg on 20 Apr 2021
We are glad you enjoyed your stay, thank you for staying with us

10/10 Excellent

Lee

Stayed 6 nights in Mar 2021
Response from Gregg on 20 Apr 2021
Thank you for staying with us

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seaview is in a great location short walk to town. Room clean and comfortable, included breakfast very nice. Owner Greg very helpful and informative. Beautiful sea view .
Stayed 7 nights in Mar 2021
Response from Gregg on 22 Mar 2021
Thank you for staying with us and I am happy you enjoyed your stay - regards Gregg

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay here. The staff were lovely and Liz was happy to oblige my wishes. Loved the use of the free laundry, and the fan and iron/ironing board were very welcome. Also, the view was great. The only problem was a smell from the fridge, maybe from being turned right down with the door closed, but it didn't impact on my stay
Stayed 7 nights in Feb 2021
Response from Gregg on 22 Mar 2021
Thank you for your feedback on the fridge, I will look into that. I am glad you enjoyed your stay - Gregg

10/10 Excellent

Michael William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2021
Response from Gregg on 28 Mar 2021
Thank you for you review Michael, we are glad you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
From the first welcome to the last farewell the staff were friendly and helpful. The view to Phillip Island is spectacular and being walking distance to the village makes Seaview the perfect hub for a Norfolk Island adventure.
Stayed 7 nights in Dec 2020
Response from Gregg on 17 Dec 2020
We are glad you enjoyed your stay with us, thank you for your kind comments.

8/10 Good

Shelagh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accommodation at a reasonable price.
Seaview provided a very comfortable and enjoyable stay on Norfolk Island. Comfortable beds, great view from the room and walking distance to town. A communal kitchen and eating area was great for preparing meals if you didn't want to eat in one of the excellent eating places. Management was very obliging and helpful.
Stayed 7 nights in Feb 2020
Response from Guest Services Manager on 1 Mar 2020
Thank you for your review Shelagh, I am glad to hear you and Judi enjoyed your stay with us here at Seaview - we are very proud of having the best views for an accommodation house close to town. Until next time Kind regards Liz

10/10 Excellent

Elly, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the shops walking distance and not far from Emily bay either 5 minute drive, great view from room 18 out to sea and Philip island
Stayed 3 nights in Feb 2020
Response from Liz on 25 Feb 2020
Hi Elly, Thank you for your review, I have to agree our accommodation is so convenient to the shops and beaches, we are very spoilt, to have this along with our amazing ocean views. Hope to see you back again some day

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super clean and well maintained. Manager was always available.
Stayed 7 nights in Jan 2020
Response from Glen on 19 Jan 2020
Watawieh, Thanks for the feedback, hope we see you again on Norfolk Island sometime :-)

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
Couldn't have been happier. My wife and I were there on our honeymoon for 2 weeks in a mountain view cottage. The place was clean, spacious and comfy and is an awesome location, close to both the beach and town. If we go back to Norfolk we will definitely stay her again. The only bad thing this place has is that their pictures on their website really don't do the cottages justice, much nicer than the photos!
Stayed 13 nights in Dec 2019
Response from Glen on 14 Jan 2020
Watawieh, Thanks so much for the review, so glad you enjoyed your stay and your honeymoon, hope we see you back again some time soon....we will work on the pictures :-) Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glen was a very helpful and friendly host. The views were amazing and the accommodation excellent,
Stayed 7 nights in Dec 2019
Response from Glen on 4 Jan 2020
Watawieh, Many thank for the review, have a Happy New Year, cheers Glen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff well and truly looked after me; they couldn't have been more helpful.
Stayed 7 nights in Aug 2019
Response from Glen on 11 Sept 2019
Watawieh, Many thanks for the review, glad you enjoyed your stay, hope we see you back again someday :-)

10/10 Excellent

RICHARD, Townsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Seaview was an EXCELLENT place to stay on Norfolk Island. The manager Glen made our stay an experience to remember. The location is perfect.
Stayed 6 nights in Jul 2019
Response from Glen on 16 Jul 2019
Watawieh, Thanks so much for the review, so glad you enjoyed your stay, hope we see you again one day.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery. Ample parking. Close to shops. No minus points.
Stayed 5 nights in May 2019
Response from Glen on 4 Jun 2019
Many thanks for the review :-)

8/10 Good

Anne, Newcastle, au

Travelled with partner
Liked: Cleanliness, staff & service
It was wonderful to wake to the most amazing view each day, the property is aptly named. It's conveniently situated, making walking an option. Our room was very clean and comfortable. Extra towels, beach towels, soaps etc were readily supplied. The community kitchen was handy for cooking the fish catch. There's a laundry for guests to use.
Stayed 9 nights in Apr 2019
Response from Glen on 28 Apr 2019
Hi There, many thanks for the review, hope we see you back on Norfolk again some day :-)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views and comfortable rooms with new bathrooms. Super friendly service going well above and beyond
Stayed 5 nights in Feb 2019
Response from Glen on 12 Feb 2019
Watawieh, Many thanks for the review, glad you enjoyed your stay, hope we see you again. Regards Glen Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A magic view from a comfortable cabin. One of the best stays we have had anywhere. Glen and Spud were great hosts. Lyn's tour fantastic, Scotty's Fishing Charter excellent.
Stayed 7 nights in Nov 2018
Response from Spud on 12 Dec 2018
Thanks for the review, glad you enjoyed your stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cottage was lovely and clean. The view was fantastic!!! The manager was so helpful and obliging and nothing seemed too much trouble for her.
Stayed 4 nights in Jul 2018
Response from Glen on 9 Aug 2018
Thank you for your kind words, this is our home and we love treating our guests like family

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good location
Good restaurant. Tariff included half day bus tour. which was good. Room clean but cramped- and needs updating.
Stayed 4 nights in Oct 2017

8/10 Good

Mary, Lismore

Liked: Cleanliness, staff & service, room comfort
Great view from the ocean view room.
Overall positive, staff friendly and helpful, facilities reasonable.

8/10 Good

Two Oldies, Auckland

Liked: Cleanliness, staff & service, room comfort
Heritage Hill Resort
Very clean (unit most important this). Fairly old as are most buildings on Norfolk Is. Water has a strong iron taste. Kitchen cupboards are in need of a new coat of varnish, but still well kept. Some parts of the building exterior need a sand back / repaint. Plenty of room to park, (a car is absolutely necessary for a holiday at Norfolk Is). However, the driveway entry almost requires 4 wheel drive due to the very large potholes. Much the same as the Island roads which have been repatched so often it is a wonder that the local cars hold together. The fridge in the apartment was very old, but still ran well (but it did wobble on its feet). We did not use the gas stove. Microwave worked okay. Toaster, cutlery, plates etc all okay. Our 2 bed room apartment was very roomy except for the bedroom with the double bed which had very little space either side of the bed. (But bed was very comfortable and linen very good.) Towels very good, shower cramped. Plenty of wardrobes and cupboards. There was an almost total lack of lighting in the lounge area which made reading at night very difficult. I should have asked for some more lamps. TV set is good (Aussie freeview only) and furniture good and comfortable. Guest laundry was cramped and untidy as it is actually the motel laundry which meant that there was a lot of use. Definitely a place to stay.