Yama Shizen features tour/ticket assistance, multilingual staff, and ski storage. Public areas are equipped with complimentary high-speed wireless Internet access. This ski pension also offers concierge services, laundry facilities, and tour assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Cooked-to-order breakfasts are available for a surcharge and are served in the room between 8 AM and 8:30 AM.

The recreational activities listed below are available either on site or nearby; fees may apply.

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Breakfast fee: JPY 1200 per person (approximately)
• An early check-in fee will be charged
• A late check-out fee will be charged
• Weekly housekeeping provided; additional cleaning fee: JPY 6000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the pension prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. All guests staying in hotel guestrooms must be registered with the hotel.