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The Windsor Hotel TOYA

5.0 star property
Luxurious ski hotel with ski-in/ski-out access
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for The Windsor Hotel TOYA

In-room safe, desk, blackout curtains, iron/ironing board
Indoor pool
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Reviews
8.8

Excellent

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry

Explore the area

Map
Shimizu, Toyakocho, Abuta-gun, Toyako, Hokkaido, 049-5722
  • Popular LocationLake Toya13 min drive
  • Popular LocationToyako Onsen13 min drive
  • Popular LocationToyako Hot Spring13 min drive
  • AirportSapporo (CTS-New Chitose)104 min drive
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Room options

View all photos for Superior Twin Room, Non Smoking, Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room, Non Smoking, Lake View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Double Room, Non Smoking, Ocean View

Junior Double Room, Non Smoking, Ocean View

Junior Double Room, Non Smoking, Ocean View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Junior Double Room, Non Smoking, Lake View

Junior Double Room, Non Smoking, Lake View

Junior Double Room, Non Smoking, Lake View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 58 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Traditional Room, Non Smoking

Traditional Room, Non Smoking

Traditional Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 66 sq m
  • Sleeps 2
  • 2 Single Futons

View all photos for Superior Twin Room, Non Smoking, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room, Non Smoking, Ocean View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room, Non Smoking, Ocean View

Superior Double Room, Non Smoking, Ocean View

Superior Double Room, Non Smoking, Ocean View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Twin Room, Non Smoking, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Junior Twin Room, Non Smoking, Ocean View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Junior Twin Room, Non Smoking, Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Junior Twin Room, Non Smoking, Lake View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 5 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

Junior Twin Suite with Ocean View - Non-Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for G8 Summit Two Bedroom Twin Suite

In-room safe, desk, blackout curtains, iron/ironing board

G8 Summit Two Bedroom Twin Suite

  • Sleeps 4
  • 4 Double Beds

View all photos for Junior Double Suite With Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Junior Double Suite With Ocean View

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room with Lake Toya View - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room with Lake Toya View - Non-Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Twin Suite with Ocean View - Smoking

View from property

Junior Twin Suite with Ocean View - Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Twin Suite with Lake Toya View Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Junior Twin Suite with Lake Toya View Non-Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Windsor Suite

In-room safe, desk, blackout curtains, iron/ironing board

Windsor Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for G8 Summit One Bedroom Twin Suite

In-room safe, desk, blackout curtains, iron/ironing board

G8 Summit One Bedroom Twin Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Double Suite With Lake Toya View

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Junior Double Suite With Lake Toya View

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room With Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room With Ocean View

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Twin Suite With Lake Toya View Smoking

View from property

Junior Twin Suite With Lake Toya View Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Japanese-Style Room Non-Smoking

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Japanese-Style Room Non-Smoking

  • Sleeps 3
  • 3 Single Futons

Superior Twin Room with Lake Toya View - Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Twin Room with Ocean View - Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room with Ocean View - Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Twin Room with Ocean View - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room with Ocean View - Non-Smoking

  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior
Lake Toya Tsuruga Resort Hikari no uta
Spa
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Free WiFi
Restaurant
9.2 out of 10, Wonderful, (14)
The price is NZ$901
per night
16 May - 17 May
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About the area

Toyako

The Windsor Hotel TOYA is located in Toyako. Zenko-ji Temple and Kyogoku Spring Water Village are local landmarks, and the area's natural beauty can be seen at Lake Toya and Shikotsu-Toya National Park. Rusutsu Resort and Toyako Forest Museum are also worth visiting. Discover the area's water adventures with nearby rafting, or enjoy the great outdoors with horse riding, mountain biking and hiking/biking trails.
Visit our Toyako travel guideOpens in a new window

What's nearby

  • Lake Toya - 13 min drive
  • Toyako Onsen - 13 min drive
  • Toyako Hot Spring - 13 min drive
  • Usuzanfunka Memorial Park - 15 min drive
  • Rusutsu Resort - 31 min drive

Getting around

  • Toya Station - 18 min drive
  • New Chitose Airport (CTS) - 105 min drive

Restaurants

  • サイロ展望台 - 9 min drive
  • レークヒル ファーム - 7 min drive
  • しおさい - 13 min drive
  • Cafe Balher - 9 min drive
  • Out of Africa

About this property

The Windsor Hotel TOYA

Luxury hotel
Take advantage of 18 holes of golf, an indoor mineral hot spring (onsen) and a corner/local shop at The Windsor Hotel TOYA. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, cross-country skiing and ski passes. For some rest and relaxation, visit the hot springs/mineral springs or hot tub, and indulge in a body scrub, thalassotherapy or a facial. The on-site French cuisine restaurant, Gilligans Island, offers breakfast, lunch and dinner. Enjoy on-site activities, such as snowmobiling, snow tubing and horse riding. Free in-room WiFi is available to all guests, along with shopping on-site and mini golf.
Other perks include:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), free train station pick-up and bike hire
  • Hot springs on-site, wedding services and luggage storage
Room features
All 368 rooms boast comforts such as pillow menus and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bidets, shower/bath combinations and free toiletries
  • LCD TVs with satellite channels
  • Fridges, heating and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available for a fee: JPY 4,840 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gilligans Island
  • Kogetsu
  • La voute
  • Tojisanka
  • Windsor Out of Africa

Things to do

  • 18 holes of golf
  • Bicycle rentals
  • Cross-country skiing
  • Full-service spa
  • Golf lessons
  • Horseback riding/rentals
  • Hot springs
  • Library
  • Mini golf
  • Segway rentals/tours
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski-in/ski-out access
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot/mineral springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Spa tub
  • Thalassotherapy

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.
Reservations are required for dinner at all on-site restaurants and must be made at 6 PM the day prior.
The entire property will be closed for renovations on February 20-22, March 11-13 and 28-30, April 2-4 and 10-12, November 14-16 and 25-28, December 11-13 and 18-21, 2024.

Renovations and closures

This property is closed from 14 November 2024 to 15 November 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; all guests older than 12 are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
  • Boat transfer per adult: JPY 3.50 (one-way)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately JPY 4840 per person
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Windsor Toya
Toya Windsor
Toya Windsor Hotel
Windsor Hotel Toya
Windsor Toya
Windsor Toya Hotel
The Windsor Hotel Toya Toyako-Cho, Hokkaido, Japan
Windsor Hotel Toyako Cho
The Windsor Hotel Toya Toyako-Cho
The Windsor Hotel TOYA Hotel
The Windsor Hotel TOYA Toyako
The Windsor Hotel TOYA Hotel Toyako

Frequently asked questions

Is The Windsor Hotel TOYA pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Windsor Hotel TOYA?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at The Windsor Hotel TOYA on 27 May 2024 start from NZ$395.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Windsor Hotel TOYA?

Self-parking is free at this property.

What time is check-in at The Windsor Hotel TOYA?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Windsor Hotel TOYA?

Checkout is at noon. Late check-out is available for a fee.

Where is The Windsor Hotel TOYA located?

Set amidst the mountains, this ski-in/ski-out hotel in Toyako is 2.5 mi (4.1 km) from Shikotsu-Toya National Park and within 6 mi (10 km) of Lake Toya and Toyako Forest Museum. Usuzanfunka Memorial Park and Toyako Onsen are also within 9 miles (15 km).

The Windsor Hotel TOYA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 345 out of 606 reviews" "
Rating 8 - Good. 184 out of 606 reviews" "
Rating 6 - Okay. 39 out of 606 reviews" "
Rating 4 - Poor. 22 out of 606 reviews" "
Rating 2 - Terrible. 16 out of 606 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter Wonderland
Spectacular location and views for a snowy wonderland in winter. The lobby and sitting areas are beautiful and peaceful. It is quite remote but with a free daily transfer bus available for Toyako or Toya station. The service was outstanding with very friendly staff. The food was excellent, but quite expensive without options nearby! The bar was quaint and relaxing at the end of the day. We thoroughly enjoyed our two night stay. We didn't utilise the spring or spa services but would recommend this hotel for that special celebration or decadent indulgence!
Stayed 2 nights in Dec 2023

8/10 Good

Chung Hin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Shujen

Stayed 1 night in Sep 2023

10/10 Excellent

Xiao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a hidden gem! We stayed two nights at the resort. The view is breathtaking and the food is supreme. All facilities are well maintained and staff are very friendly.
Stayed 2 nights in Sep 2023

8/10 Good

Pongnut

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Would have been nice to be told about dining options before arriving.
Stayed 2 nights in Jul 2023

10/10 Excellent

Hiroyuki

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible lake view
Stayed 1 night in May 2023

10/10 Excellent

Su

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with breathtaking views! The restaurants on the property, especially all the Japanese restaurants were amazing, and with exceptional service! Every staff we encountered were attentive, courteous, and professional. The best we’ve experienced in a long time.
Stayed 3 nights in Apr 2023

10/10 Excellent

shin ywan

Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Place is great but that’s it
The bath was not great. Food is too expensive and there’s nothing in the walking distance
Stayed 1 night in Nov 2021