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ANA Crowne Plaza Niigata, an IHG Hotel

4.0 star property
Niigata hotel in Chuo Ward with 4 restaurants and fitness centre
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for ANA Crowne Plaza Niigata, an IHG Hotel

Front of property
4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Point of interest
Standard Room
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
The price is NZ$139
includes taxes & fees
30 Sept - 1 Oct
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Room options

Available filters for rooms
Showing 3 of 21 rooms

View all photos for Premium Room, Multiple Beds

Room amenity

Premium Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Room, Multiple Beds (High Floor)

Room amenity

Premium Room, Multiple Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Room, 2 Single Beds, River View (High Floor)

Room amenity

Premium Room, 2 Single Beds, River View (High Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • River view
  • Sleeps 2
  • 2 Single Beds

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includes taxes & fees
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About the area

Map
5-11-20 Bandai Chuo-ku, Niigata, Niigata-ken, 950-8531

What's nearby

  • Bandai Bridge - 8 min walk
  • Toki Messe - 13 min walk
  • Niigata Prefectural Civic Centre - 3 min drive
  • Niigata City Performing Arts Center - 4 min drive
  • Niigata City Aquarium - 4 min drive

Getting around

  • Niigata Station - 13 min walk
  • Niigata (KIJ) - 16 min drive

Restaurants

  • ‪マクドナルド - ‬3 min walk
  • ‪らーめん風伯 - ‬3 min walk
  • ‪Season Café - ‬1 min walk
  • ‪ホテル新潟中華料理天壇 - ‬1 min walk
  • ‪廣新米穀 - ‬3 min walk

About this property

ANA Crowne Plaza Niigata, an IHG Hotel

Upscale hotel located in Chuo Ward
Close to Toki Messe, ANA Crowne Plaza Niigata, an IHG Hotel provides a coffee shop/cafe, a hair salon and dry cleaning/laundry services. Treat yourself to spa services, such as aromatherapy, a massage or reflexology. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Japanese cuisine. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
  • Free newspapers, a porter/bellboy and a 24-hour front desk
  • A lift, a banquet hall and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 182 rooms include comforts such as air conditioning and dressing gowns, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with bidets and shower/bath combinations
  • Flat-screen TVs with digital channels
  • Fridges, electric kettles and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,200 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: JPY 3,000 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Kanesei
  • Koshi
  • Kura
  • Season Cafe
  • Tendan

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • Meeting rooms

Spa

  • Aromatherapy
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3000.0 per night.
Cots (infant beds) are available for JPY 1210 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3000 per person
  • Self-parking fee: JPY 1200 per day (in/out privileges)
  • Crib (infant bed) fee: JPY 1210 per night
  • Rollaway bed fee: JPY 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ana Crowne Plaza Niigata
Ana Niigata
Crowne Plaza Ana Hotel Niigata
Crowne Plaza Ana Niigata
Crowne Plaza Niigata
ANA Crowne Plaza Niigata Hotel

Frequently asked questions

Is ANA Crowne Plaza Niigata, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ANA Crowne Plaza Niigata, an IHG Hotel?

As of 20 Sept 2024, prices found for a 1-night stay for 2 adults at ANA Crowne Plaza Niigata, an IHG Hotel on 30 Sept 2024 start from NZ$139.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ANA Crowne Plaza Niigata, an IHG Hotel?

Self-parking is available for JPY 1200 per day. Limited spots are available.

What time is check-in at ANA Crowne Plaza Niigata, an IHG Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at ANA Crowne Plaza Niigata, an IHG Hotel?

Checkout is at 11 AM.

Where is ANA Crowne Plaza Niigata, an IHG Hotel located?

Located in Chuo Ward, this hotel is within a 15-minute walk of Aizu Yaichi Memorial Museum and Toki Messe. Bandai Bridge and Pier Bandai are also within 10 minutes. Niigata Station is 13 minutes by foot.

ANA Crowne Plaza Niigata, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 369 out of 698 reviews" "
Rating 8 - Good. 253 out of 698 reviews" "
Rating 6 - Okay. 51 out of 698 reviews" "
Rating 4 - Poor. 18 out of 698 reviews" "
Rating 2 - Terrible. 7 out of 698 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was amazing and the English support from the staff was top class.
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 2 nights in Jun 2024

10/10 Excellent

KAZUNARI

Stayed 5 nights in Jun 2024

10/10 Excellent

Tjung-Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, friendly staff, nice location.
Stayed 2 nights in Jun 2024

10/10 Excellent

JAMES A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good lication
Staffs are friendly, but we can hear next room guests talking. Dined at their Japanese restaurant at B1, excellent service and good quality of food. 10 minutes walk to Niigata station, good place to shop around it’s CoCoLo shopping center inside train station.
Stayed 2 nights in May 2024

8/10 Good

Randall, Pearl City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2024

8/10 Good

Randall, Pearl City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has everything you need, including things you might not think you would need. Well-thought-out hotel in terms of services and amenities. Only issue i had was the hotel not receiving the deposit i paid to Expedia. Will need to check with Expedia when i get back.
Stayed 2 nights in May 2024

10/10 Excellent

Chee Seng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional style hotel with top class service.
Stayed 4 nights in Mar 2024

8/10 Good

CHAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
river view and near proximity to walking across the river for more dining options. parking should be made free instead of paying
Stayed 1 night in Mar 2024

10/10 Excellent

Sung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class hotel
Comfortable and quiet hotel with super delicious breakfast. Friendly staffs are well organized always ready to serve the customers. My room was spacious with a beautiful river view. The Hotel was conveniently located with almost everything within the walking distance. I will certainly come back when I revisit Niigata.
Stayed 4 nights in Dec 2023

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing place.
Stayed 1 night in Dec 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall not bad. Felt slightly older. Could hear some stomping from room above, but minimal. Biggest issue that I am docking a star for is ac did not seem to work. Set to 15c cool, but room stayed at a constant 24c which was too hot for me. I reported, but was only offered the suggestion to turn off the ac (this did not work). Location was fine and short cab ride to different spots if needed. Staff was overall very pleasant and friendly.
Stayed 3 nights in Nov 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Hotel looks like it was built in the 1980’s but the management keeps it well for the age. Location is good not far from the train station where everything happens. Good place to stay in.
Stayed 2 nights in Jul 2023

8/10 Good

Jia

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2023

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fairly standard hotel, but clean and comfortable! Easy to walk to lots of attractions nearby.

8/10 Good

Kohei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great hotel before the pandemic
I have stayed in this hotel many times in the past before the pandemic. Each times, I have stayed for at least several days at a time and never really had any issues with this hotel. This time, most of the usual employees that worked here are gone and I feel like they are operating with skeleton crew. There was no issue with the service and all, but I felt like this time the room had less amenities than before. It's still a good hotel, but sadly I think their glory was a thing in the past.
Stayed 5 nights in Feb 2023

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very delicious and well presented, nice hotel staff, gracious.
Stayed 1 night in Nov 2022

4/10 Poor

Hideaki

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
We stayed at non-smokingroom, but there is smoking smell.
Stayed 1 night in Aug 2022

2/10 Terrible

PINGFANG

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

10/10 Excellent

Kelly

Stayed 1 night in Jan 2022

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Hotel rooms are a nice size for Japan. Plenty of counter space in the bathroom! The parking is located just across the street so very convenient. The breakfast was one of the best we've had. The staff were all very nice and helpful.
Stayed 2 nights in Sep 2021

10/10 Excellent

Gensuke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021