"Breakfast was a buffet, which we have had in many hotels. However, the staff here didn't think it was necessary to remove dirty dishes from our table during our meal. It seemed to be our job to stack up the dishes to make room for the next course in our breakfast.
I've never seen that before in a 4 star hotel.
Staff did a haphazard job of cleaning the room, too. They ignored glasses and cups that we had used and didn't fill dispensers in the shower."