Get an overview of this hotelRomantic resort with 2 restaurants and full-service spa

Location

Situated in a shopping district, this spa resort is within a 15-minute walk of Niagara College Niagara-on-the-Lake Campus and Royal Niagara Golf Club. St. Catharine's Museum and Welland Canals Parkway Trail are also within 3 mi (5 km).

Resort Features

2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free resort. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 220 rooms provide WiFi, wired Internet, and minibars. Other amenities available to guests include room service, premium bedding, and coffee makers.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, White Oaks Resort & Spa features an indoor pool and a health club. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is available for a surcharge.

This 4-star property offers access to a business center and a meeting room. This business-friendly resort also offers a spa tub, a sauna, and a steam room. For a surcharge, the property provides an area shuttle and a shopping center shuttle. Parking is available onsite for a surcharge.

White Oaks Resort & Spa is a smoke-free property.

  • 24-hour front desk
  • Supervised childcare/activities (surcharge)
  • ATM/banking
  • Babysitting or childcare
  • Bar/lounge
  • Tennis on site
  • Breakfast available (surcharge)
  • Business center
  • Coffee shop or café
  • Free newspapers in lobby
  • Dry cleaning/laundry service
  • Elevator/lift
  • Shopping center shuttle (surcharge)
  • Express check-out
  • Fireplace in lobby
  • Full-service spa
  • Gift shops or newsstand
  • Health club
  • Laundry facilities
  • WiFi (surcharge)
  • Area shuttle (surcharge)
  • Luggage storage
  • One meeting room
  • Garden
  • Number of floors - 7
  • Total number of rooms - 220
  • Valet parking (surcharge)
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Number of restaurants - 2
  • Self parking (surcharge)
  • Sauna
  • Shopping on site
  • Smoke-free property
  • Spa services on site
  • Spa tub
  • Steam room
  • Indoor pool
  • Wedding services
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Family Friendly Amenities

  • Indoor pool
  • Rollaway/extra beds available
  • Laundry facilities
  • Babysitting or childcare
  • Refrigerator (on request)
  • Cribs/infant beds (complimentary)

Internet

Available in all rooms: WiFi (surcharge) , Wired high-speed Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Air conditioning
  • Bathrobes
  • Blackout drapes/curtains
  • Climate control
  • Coffee/tea maker
  • Free newspaper
  • Desk
  • Hair dryer
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • In-room safe
  • Iron/ironing board
  • WiFi (surcharge)
  • Wired high-speed Internet access (surcharge)
  • Minibar
  • Room service
  • Pay movies
  • Premium bedding
  • Premium TV channels
  • Private bathroom
  • Refrigerator (on request)
  • Rollaway/extra beds available
  • Shower/tub combination
  • Free toiletries
  • Free cribs/infant beds
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Where to Eat

Breakfast is available for a surcharge between 7 AM and 11 AM.

LIV - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Play Urban Cafe - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service is available.

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Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Aerobics on site
  • Basketball on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Volleyball on site
  • Yoga classes/instruction on site
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Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa at White Oaks . Services include massages, facials, body wraps, and body treatments. The spa is equipped with a mud bath and a spa tub.

Children under 16 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

  • Body treatments
  • Facial treatments
  • Minimum age to access spa is 13
  • Manicures and pedicures
  • Body wraps
  • Mud bath in spa
  • Spa tub in spa
  • Massages
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Accessible parking
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 4 PM

Minimum check-in age is 19

Check-out

Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

This property requires 1-night deposit for any bookings of 5 or more rooms where payment for the stay will be made on site instead of at the time of booking. To complete the reservation process and obtain additional information, please contact the office using the information on the reservation confirmation received after booking.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Late check-out fee: CAD 50
  • Refrigerator fee: CAD 10 per day
  • Crib (infant bed) fee: CAD 10 per night
  • Rollaway bed fee: CAD 20.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed.

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