Lobby

Reviews of Rodeway Inn Fallsview

2.5 out of 5
Rodeway Inn Fallsview
6663 Stanley Ave, Niagara Falls, ON

Reviews

7.8

Good

Rating 10 - Excellent. 314 out of 1009 reviews" "
Rating 8 - Good. 395 out of 1009 reviews" "
Rating 6 - Okay. 171 out of 1009 reviews" "
Rating 4 - Poor. 64 out of 1009 reviews" "
Rating 2 - Terrible. 65 out of 1009 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Anne

Travelled with family
Liked: Cleanliness, staff & service
The property is maintained very clean. However, the mattresses on the bed are extremely uncomfortable. The pillows were terrible (old and flat) and the towels were thin and not very soft. We also had two queen size beds at our room, but there ans only one face cloth. There is also no restaurant attached to the property although there is a pizza place close by and is not far from other hotels. Very average hotel.
Stayed 1 night in Mar 2024

8/10 Good

jane

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property is very dated. Staff all friendly and room was clean.
Stayed 1 night in Mar 2024

6/10 Okay

Miranda

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Felt a little unsafe and outdated. No fridge or elevator. Wallpaper peeling off walls in hallways. Staff were excellent!
Stayed 2 nights in Mar 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Donald, Belwood

Very clean and great location but a bit worn and old and tv picture intermittent
Stayed 1 night in Mar 2024

8/10 Good

Ariunbold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some lights must be changed
Stayed 2 nights in Mar 2024
Response from General Manager on 13 Mar 2024
Thank you for the review. We will look into the lights. (: We hope to see you again soon

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great. The rooms were spacious and clean. The beds are comfortable.
Stayed 1 night in Mar 2024
Response from General manager on 11 Mar 2024
Hello Lisa, Thank you for the kind review! We hope to see you again soon

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rodeway was perfect for my needs. I was in the Falls to see a show at the OLG Stage. I live in Barrie and had no intention of driving home. I wanted a place to stay that was not expensive and was within walking distance of the venue. All of my expectations were met and the service from Ashwin (sp) and Kevin was terrific. They were both very accommodating. I would not hesitate to stay there again. Well done, boys!
Stayed 1 night in Mar 2024
Response from General Manager on 9 Mar 2024
wow! Thank you for the amazing review!We hope to see you again soon

10/10 Excellent

amey

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from General Manager on 9 Mar 2024
Thank you for the amazing review!We hope to see you again soon!

4/10 Poor

Tracy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hall ways and stairwells had a bad odor.
Stayed 2 nights in Feb 2024
Response from General Manager on 9 Mar 2024
Hello,We looked into this issue. Someone burnt something in microwave and tried to hide it. We did do a very thorough clean for a few days. and can no longer smell it.Thank you for bringing it to our attention

10/10 Excellent

Alain

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for the price I paid. Great customer service
Stayed 1 night in Feb 2024
Response from General Manager on 9 Mar 2024
Thank you for the amazing review!We hope to see you again soon!

10/10 Excellent

Gurjinder

Liked: Amenities
Good and clean
Stayed 1 night in Feb 2024
Response from General Manager on 9 Mar 2024
Thank you for the amazing review!We hope to see you again soon!

8/10 Good

Ellen

Stayed 1 night in Feb 2024

2/10 Terrible

Emma

Stayed 1 night in Feb 2024

10/10 Excellent

SAGSENOL

Stayed 1 night in Feb 2024

10/10 Excellent

Hazel

Stayed 1 night in Feb 2024

10/10 Excellent

Jeniffer

Liked: Cleanliness, amenities
The service was amazing and when we entered the room the room smelled great and was very clean!
Stayed 1 night in Feb 2024
Response from General Manager on 9 Mar 2024
Thank you for the amazing review!We hope to see you again soon!

2/10 Terrible

Ullah

Disliked: Cleanliness, property conditions & facilities
My 1st image at reception area was very poor. The sofa was ripped, having spots. I the room the toilet paper was very very cheap quality & by touching it stick to your hand and instead of cleaning it will make you more dirty. No drinking water was supplied. The access card was also not programmed properly , some times it works & some time NO.
Stayed 2 nights in Feb 2024
Response from General Manager on 9 Mar 2024
Thank you for bring this to our attention.We took a look into this. The sofa in the lobby will be getting replaced. the toilet paper is a fair. but we did upgrade it. We do have a vending machine that has water in it. The room keys do work. they do have a magnetic strip. So If you have your phone near it, it will deactivate. This was explained to you.

6/10 Okay

F J David

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Very convenient to all the amenities and OLG.
Stayed 1 night in Feb 2024
Response from General Manager on 9 Mar 2024
Thank you for the amazing review!We hope to see you again soon!

10/10 Excellent

Virti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. I wanted a cheap hotel that was near the falls and this was the perfect one.
Stayed 1 night in Feb 2024
Response from General Manager on 9 Mar 2024
Thank you for the amazing review!We hope to see you again soon!

10/10 Excellent

miro

Travelled with partner
Great location
Stayed 2 nights in Feb 2024
Response from General Manager on 9 Mar 2024
Thank you for the amazing review!We hope to see you again soon!

2/10 Terrible

Ahmad

Disliked: Cleanliness, property conditions & facilities
The finish of the hotel is not good
Stayed 1 night in Feb 2024
Response from General Manager on 9 Mar 2024
Not to sure on what you mean by that...But our rooms are clean and we have great customer service!

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Wall paper in the hallways were coming off. Room was clean and comfortable.
Stayed 1 night in Feb 2024
Response from General Manager on 9 Mar 2024
Thank you for the amazing review!we will look into the wallpaper.We hope to see you again soon!

6/10 Okay

Dan

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Run down property. Need major update.
Stayed 1 night in Feb 2024
Response from General Manager on 3 Feb 2024
Thank you for your review! We are aware that the property is ran down. With that being said, we do plan on doing some upgrading in the near future! We hope to see you again soon!

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was excellent value for money and the guy at Reception was polite, efficient and helpful. The room was lovely and sparkling clean. We have been travelling through the US and stayed in many places and this was the best value yet.
Stayed 1 night in Jan 2024
Response from General Manager on 9 Mar 2024
Thank you for the amazing review!We hope to see you again soon!

6/10 Okay

Ryan

Liked: Staff & service
I would stay again
Stayed 2 nights in Jan 2024
Response from General Manager on 9 Mar 2024
Thank you for the review!We hope to see you again soon!

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service
Our room was clean spacious and where we asked to be placed. On the same parking lot there is a pizza place that is excellent. One of the best I have ever tried.
Stayed 1 night in Jan 2024
Response from General Manager on 9 Mar 2024
Thank you for the amazing review!We hope to see you again soon!

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on 9 Mar 2024
Thank you for the amazing review!We hope to see you again soon!

8/10 Good

Anna

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I saw the reviews for this property after I had already booked it, and saw many comments about the cleanliness that had me concerned. I thought I'd share my two cents about the rooms for some clarity. The rooms themselves were very dated, the bathroom seemed to have been remodeled recently, but everything else felt like it was from the 80's or 90's. There were a few spots where the wallpaper was peeling, the towels were fraying pretty badly, and the carpet DID have some old stains. However, the room itself was very clean. The bedsheets were new (although the pillows were pretty flat), and despite the carpet stains it did seem to be clean. It also shared a parking lot with a really good Italian restaurant, which was handy, and it's a 5-10 minute walk away from the falls. Considering this place was half the price of anywhere else, I was happy.
Stayed 2 nights in Jan 2024
Response from General Manager on 16 Jan 2024
Hello Anna, Thank you for the very detailed review! With the feedback that was given we will work on the things that you have mentioned for example the stains in the carpet. We hope to see you again!

10/10 Excellent

Mariusz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay
Stayed 2 nights in Jan 2024
Response from General Manager on 9 Mar 2024
Thank you for the amazing review!We hope to see you again soon!

2/10 Terrible

Ann

Disliked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Tina

Liked: Cleanliness, staff & service
What I liked: The price was affordable and reasonable. The room was clean and the beds very comfortable. The staff was friendly. What I did not like: There is a smell that was unpleasant when we arrived, so I aired out the room by opening the door. The staff say it was a cleaning agent, but I don't think so. My kids could not smell anything, but I have always had a hightened sense of smell, and there was something lingering, for sure. The heater is crackling and popping intermittently throughout the night; however, once we fell asleep, it was not an issue and my kids had no issue with it. It was creepy sometimes hearing these strange noises from the heater/furnace. Lastly, the shower/water was only warm, not hot and I love hot showers! Overall, I would do it again because I wanted to save money while just getting a place that was clean and affordable in a good area.
Stayed 1 night in Dec 2023

6/10 Okay

Kumarie

Stayed 1 night in Dec 2023
Response from General Manager on 16 Jan 2024
Hello Kumarie, Thank you for the review! We hope to see you again soon

10/10 Excellent

Rick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s an outdated, old hotel. But convenient location, can walk everywhere.
Stayed 1 night in Dec 2023

8/10 Good

Arshdeep

Stayed 1 night in Dec 2023
Response from General Manager on 3 Jan 2024
Thank you so much for the kind review! We hope to see you again soon.

2/10 Terrible

Sachin

Disliked: Staff & service
Very very bad condition of the room
Stayed 1 night in Dec 2023
Response from General Manager on 31 Dec 2023
Thank you for your very interesting feedback!

10/10 Excellent

Jason Gerald

Travelled with partner
Liked: Staff & service
Stayed 2 nights in Dec 2023
Response from General Manager on 31 Dec 2023
Thank you for your amazing review! We hope to see you again soon!

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frrr
Stayed 1 night in Dec 2023
Response from General Manager on 9 Mar 2024
Thank you for the amazing review!We hope to see you again soon!

6/10 Okay

stacey

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from General Manager on 31 Dec 2023
Thanks for the review!

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. We were only there for one night so I do want to mention that the TV remote did not work nor did the hair dryer. I was a bit annoyed by this but it wasn't that big a deal. All in all it was good.
Stayed 1 night in Dec 2023
Response from General Manager on 16 Jan 2024
Hello Anna, Thank you for the review! We took a lot at the tv remote. And everything seems to be working good. As for the hair dryer, we always have spares behind the front desk. We will make sure housekeeping double check these things before we sell another room. We hope to see you again soon!

10/10 Excellent

Rahi

Stayed 1 night in Dec 2023
Response from General Manager on 16 Jan 2024
Thank you for the review! We hope to see you again soon!

10/10 Excellent

GIuseppe

Stayed 1 night in Dec 2023
Response from General manager on 16 Jan 2024
Hello Gluseppe, Thank you for the kind review! We hope to see you again soon!

8/10 Good

Devon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed there was no refrigerator in my room . And no restaurant in house even though you advertised that there is .
Stayed 2 nights in Dec 2023
Response from General manager on 16 Jan 2024
Hello, I apologize that you were disappointment. The restaurant that is onsite is Zappis. The old restaurant Tattles has been removed. As it’s been closed for about 5 years now. (We personally can’t do anything about the photos that’s been posted by past guests) Fridges are on first come first serve bases. We do plan on buying more fridges.

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice size rooms in an excellent location.
Stayed 1 night in Dec 2023
Response from General Manager on 16 Jan 2024
Hello Lucy, Thank you for the kind review! We hope to see you again soon!

2/10 Terrible

Mohsen, North York

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the condition of the room and appliances were very poor. The telephone in the room did not work so I had to walk to reception and ask. There was no indoor sandals since the carpet in the room was very worn out and dirty, I needed a sewing kit and not only there was non in the room but the office did not have any either. The heater was very noisy and every time it kicked in woke up us up and there was no extra blanket. The Jacousi in the room was very dirty. Over all I would hardly give it a one star. The only positive point was its proximity to Niagara Falls convention centre and price
Stayed 1 night in Dec 2023
Response from General Manager on 11 Dec 2023
Hello Mohsen, What a very interesting feedback you gave us and I apologize that we didn’t meet your exceptions.When I received this issue, I had 3 people including myself check the room out and didn’t see the issues that you were mentioning. Regarding the sewing kit, we do not offer sewing kits to guest. (But we can point you in the right direction to get one) The cleanliness has never been an issue for us. It is something that we have high standards for. I just feel you are going after the hotel for your giggles. And trying to get a discount off of the room. Which I decided to only waive your parking for the inconvenience of not having a sewing kit and indoor sandals which again has never been advertised. Happy holidays

10/10 Excellent

Falycia

Stayed 1 night in Dec 2023
Response from General Manager on 16 Jan 2024
Hello Falycia, Thank you for the kind review! We hope to see you again soon!

10/10 Excellent

Anthony

Stayed 1 night in Dec 2023
Response from General Manager on 16 Jan 2024
Hello Anthony, Thank you for the kind review! We hope to see you again soon!

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on 16 Jan 2024
Hi Luke, Thank you for the review! We hope to see you again soon!

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy or flashy but it was clean, comfortable and in a location that put you within striking distance of much of what you’d want to see in Niagara Falls.
Response from General Manager on 9 Mar 2024
Thank you for the amazing review!We hope to see you again soon!

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
With mixed reviews I wasn't expecting much , but my room in the main building was great for the money . I
Stayed 1 night in Dec 2023
Response from General Manager on 16 Jan 2024
Hello Derrick, Thank you for the kind review! We hope to see you again soon!