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Reviews of Hilton Niagara Falls/Fallsview Hotel & Suites

4 out of 5
Hilton Niagara Falls/Fallsview Hotel & Suites
6361 Fallsview Blvd, Niagara Falls, ON

Reviews

7.4

Good

Rating 10 - Excellent. 3559 out of 9737 reviews" "
Rating 8 - Good. 2276 out of 9737 reviews" "
Rating 6 - Okay. 1586 out of 9737 reviews" "
Rating 4 - Poor. 1183 out of 9737 reviews" "
Rating 2 - Terrible. 1133 out of 9737 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We payed for a city view, yet we had the view of a brick wall. Had to call and get our room changed. Our shower drainage was black and moldy. Housekeeping didn’t clean our room, they just made our bed and that’s it. Bathroom floors stayed dirty. Sheets weren’t changed. There was a blood stain on our pillow and brown stains on the sheets. It was insanely hot in our room, even putting the AC all the way up. They set a limit on the Ac and that’s what you have to deal with. Had to sleep with no sheets or blankets cause of how hot the room was. You’d be sweating as you are getting ready for the day. The hallways were cooler than the room. Our toilet got clogged after 1 usage.
Stayed 3 nights in May 2024

10/10 Excellent

Jenipher

Liked: Cleanliness
Great.
Stayed 2 nights in May 2024

4/10 Poor

Viviana

Liked: Cleanliness
Disliked: Staff & service
They charge me extra parking when I never park in the hotel, why?? The were not so friendly staff, one of the staff give him hard time to my son for using the gym in another tower, he. Was very rude. We pay the use of everything including gym, internet connection was horrible, tv did not have many choices to watch
Stayed 3 nights in May 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in May 2024
Response from EM on 27 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 Okay

Murali Krishna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Should have provided free parking
Stayed 1 night in May 2024
Response from EM on 27 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Excellent

Pinder

Love it
Stayed 1 night in May 2024
Response from em on 27 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 Terrible

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This was not a Hilton quality hotel. They don't even have decentralized heating, like some sort of janky highway motel.
Stayed 4 nights in Apr 2024
Response from EM on 27 May 2024
Thank you for taking the time to provide your feedback for Hilton Niagara Falls/Fallsview Hotel & Suites. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Excellent

Alana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for our anniversary. Our room had a good view of the falls. The hotel overall is very clean. The only issue we had was the elevators. At a certain time (peak hours for breakfast and dinner) the elevators take a while to stop on the floor and when they do, it is full and it stops on almost every floor. There was some good laughs while in the elevator, however, waiting a good 30 minutes on an elevator is a bit crazy. Other than that this hotel was great. I would not mind staying here again.
Stayed 3 nights in May 2024
Response from EM on 27 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Excellent

Kedhar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful falls view
Stayed 1 night in May 2024
Response from EM on 27 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot was too far from the Hotel.
Stayed 1 night in May 2024
Response from Management on 27 May 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

10/10 Excellent

Van

Liked: Cleanliness, staff & service, amenities
Lovely room - very clean. View of the Falls was excellent. Front desk, cleaning & maintenence staff went above & beyond to help with my TV remote issue. The only issue with this hotel is the elevator service... very slow & you have to wait atleast 20 minutes to get into elevator. Otherwise; it was a lovely stay for me. Thank you!
Stayed 1 night in May 2024
Response from Management on 27 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 Okay

zachary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My only complaint is when paying premium dollar for a view with a premium view of the American and horseshoe falls, we were only able to see the horseshoe falls when standing right against the window looking at a sharp angle to the right. Secondly the room itself was in poor condition large runs and missing pieces of carpet. Again for $800 a night after fees and taxes that’s a little steep when considering the condition of the room.
Stayed 1 night in May 2024
Response from Management on 27 May 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

10/10 Excellent

SAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in May 2024
Response from Management on 27 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 Poor

Nikhil

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall property was nice & location was perfect. However hotel staff could be more courteous & careful. -Bath room was not refilled with shampoo & soap. -Also, we booked room for 4 and there were not enough blankets. When asked on the front desk, we were told to call the room services as they won’t know about the number of people in room since the booking was made via 3rd party website. Really, din’t they knew at the time of check-in. In short we were tired of excuses and also the manager didn’t revert back after providing the feedback.
Stayed 1 night in May 2024
Response from Management on 26 May 2024
Thank you for taking the time to provide your feedback for Hilton Niagara Falls/Fallsview Hotel & Suites. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Excellent

Ashley Morgan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and staff were pleasant. My only suggestion would be to have a full length mirror in the room or in the bathroom.
Stayed 1 night in May 2024
Response from EM on 26 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 Terrible

Nora

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
When we came to the room, it smelled chips as if someone just checked out. I got a sore throat the same night. Cleaning service is aweful! I asked for a new bed blanket, but they give me a material that you can never use for sleeping since it was so itchy! I am never ever coming here!
Stayed 4 nights in May 2024
Response from EM on 26 May 2024
Thank you for taking the time to provide your feedback for Hilton Niagara Falls/Fallsview Hotel & Suites. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Excellent

pawandip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and a great location. It was raining when we went so the walking path to the casino was wonderful. The only downside was they didn’t have any parking available on site and offsite parking was $50, Which in my opinion is on the high side.
Stayed 1 night in May 2024
Response from EM on 26 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Management on 27 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Excellent

Lyana

Liked: Cleanliness, staff & service, property conditions & facilities
David helped me get parking waived because I’m handicap and forgot my handicap placard. Amazing service!!
Stayed 1 night in May 2024

2/10 Terrible

Marta

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from EM on 27 May 2024
Thank you for taking the time to provide your feedback for Hilton Niagara Falls/Fallsview Hotel & Suites. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked. Great view of the Falls from my room! Good natural light. Didn’t like. I didn’t have enough light in the room at night. Especially in the bathroom. Not enough light in the shower.
Stayed 2 nights in May 2024
Response from Management on 26 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Excellent

Marilou, Richmond Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend - friendly staffs/clean/ beautiful view/ safe
Stayed 1 night in May 2024
Response from Management on 26 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Management on 26 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Excellent

Edgar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is close to a lot of tourist attraction and the parking is a good price.
Stayed 1 night in May 2024
Response from Management on 26 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 Good

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very nice stay, a couple of utilities didn’t work properly, ie, fire place, windows were smuggled harder to see view
Stayed 1 night in May 2024
Response from Management on 26 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 Good

Emelita

Liked: Cleanliness, staff & service, property conditions & facilities
Clean but very expensive specially parking 80$ per night 90$ with taxes.
Stayed 2 nights in May 2024
Response from MM on 25 May 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service
Stayed 1 night in May 2024
Response from MM on 25 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Excellent

Hamid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adv: Easy check-in, nice representatives, good location, full falls view (depends on the room), nice pool view. Disadv: There was no microwave, the pool was cold, expensive parking.
Stayed 2 nights in May 2024
Response from MM on 25 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Management on 26 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 Okay

Georgia

Liked: Cleanliness
The alarm clock must not have been reset / er eased by the maids after the last person to stay, as it went off at 6 am a couple times and woke me
Stayed 1 night in May 2024
Response from Management on 25 May 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property and rooms were very clean. The location was central to a lot of the attractions. Walking distance to the falls and a lot of restaurants. Plus across from the casino.
Stayed 2 nights in May 2024
Response from Management on 25 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 Poor

Jessica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from EM on 25 May 2024
Thank you for taking the time to provide your feedback for Hilton Niagara Falls/Fallsview Hotel & Suites. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Excellent

Ann chew

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Couch in room is dirty and causes itchiness. Beds are comfortable enough and room is very quiet.
Stayed 2 nights in May 2024
Response from Management on 25 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great 👍
Stayed 1 night in May 2024
Response from Management on 25 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had a great experience overall staying at this hotel. Loved the view of the Niagara Falls from our window. Check in and out were very simple and quick. The shuttle to the parking lot was very convenient and the drivers were all nice. The only downside for us personally was the housekeeping during our stay. The trashes weren’t rotated out, the beds weren’t made every morning for us and they never restocked our toilet paper. The only thing we felt like they did was give us new towels. Other than that it’s a beautiful hotel with great staff and atmosphere.
Stayed 3 nights in May 2024
Response from Management on 25 May 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

8/10 Good

GINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are exceptional. Hands down helpful to all your questions. The view from our room to see the falls and the surrounding area are lovely and picture perfect The rooms are clean and well kept. I remove 1 star because of the shower pressure. It might be that the hotel are full of guest or they just control the pressure. The water pressure on the shower is too low. Otherwise everything is good.
Stayed 1 night in May 2024
Response from Management on 25 May 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The views
Stayed 1 night in May 2024
Response from Management on 24 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I did a quick trip to Niagara Falls. The hotel is the perfect location. We had a beautiful room with a view. We enjoyed the restaurant out front with the live music. So nice to be able to relax and then just go upstairs. The staff were all so friendly. Linus at the parking and Christine at the front desk were so nice. The concierge I think her name was Christine too got us tickets for the zipline. We had a wonderful time and would highly recommend the hotel! Thank you for a wonderful stay!
Stayed 2 nights in May 2024
Response from Management on 24 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 Good

Armond

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Management on 25 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 Good

Ylldes

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Tamika exemplifies exceptional leadership by maintaining total control and ensuring that all employees prioritize customer satisfaction. Her proactive approach and positive work environment, where staff are motivated to exceed client expectations. She made sure everyone at the counter was taking care of and happy. Bravo, definitely a leader!
Stayed 1 night in May 2024
Response from Management on 23 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Excellent

Bret A

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Management on 24 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Excellent

hilka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing as always my go to hotel for Niagara fall in Canada
Stayed 1 night in May 2024
Response from MM on 22 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 Okay

Karla

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Great location, close to attractions. Very modern
Stayed 4 nights in May 2024
Response from MM on 22 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 Poor

JIN MAN

Travelled with family
Disliked: Cleanliness, amenities
They provide a parking lot way outside of hotel area.That makes bother me to take my car eventhough there are suvice shuttle bus,sometimes it takes 30 minutes and they charged $50 per a day.That is totally not fair.
Stayed 2 nights in May 2024
Response from MM on 22 May 2024
Thank you for taking the time to provide your feedback for Hilton Niagara Falls/Fallsview Hotel & Suites. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 Okay

Mei Tak

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
ventilation fan and jacuzzi bath tub not working.
Stayed 1 night in May 2024
Response from EM on 22 May 2024
I apologize about the minor issues in your room, we have already addressed them so that the other guests do not have the same problems. I hope you give us another chance to show you that we do care about our guest experience.

10/10 Excellent

Jinel Girishbhai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view and location
Stayed 1 night in May 2024
Response from EM on 22 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 Good

Carmen

Travelled with family
Liked: Staff & service
Nice view of falls and fireworks. Carpets smell dingy and old causing my asthma to activate. Otherwise everything was ok.
Stayed 3 nights in May 2024
Response from EM on 22 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Excellent

Sumisha

Stayed 1 night in May 2024
Response from Management on 23 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Excellent

Manir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Feb 2024
Response from EM on 22 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view from the 36th floor
Stayed 1 night in May 2024
Response from Management on 21 May 2024
Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!