Ngoc Thanh Hotels, Phuc Yen

"Nice resort, clean environment."

"예약 후 방문했음에도 불구하고 예약 확인이 안되어 30분 정도 기다릴수 밖에 없었고... 빌라에 도착했는데 청소중이라 바닥에는 물기가 그대로 있었으며 10분 넘게 또 기다릴수 밖에 없었습니다. 그리고 에어컨 내부 청결상태가 불량했고 침대 및 이불은 사용하기 싫을 정도였습니다. 좋은 위치, 풍경, 가격대의 고품질 빌라로써 개선을 했으면 좋겠네요"

"This was one of the most confusing stays I have ever had, firstly communication from the park was great at first and then more and more and more.. the contact loves a good information flood on WhatsApp So I thought I had all the information I could need, but quickly realised I actually knew nothing. Google does not tell you much about the resort apart from poor reviews on restaurants, but I could not find a mart, shops, anything really? There is no information about the resort available, I...

"Close to airport, easy route to old hanoi."

"Older building in a poor area but is very safe family owned and operated very nice people breakfast cooked to order good but not much of a choice rooms are large and clean a/c works great"

"The room was very comfortable and the staff were very helpful and friendly."

"Great clean hotel"

"Great facilities and great service. The room is very clean. Breakfast is also good. The best experience to me."

"I really wish I would have been able to stay longer than just one night. The owners are super sweet and wants to chat etc. So it is a very social place to stay, there are some small restaurants etc close by. As they are renovating it might be a bit noisy at times but for me I didn't mind. Would definitely recommend coming here!"

"The hotel is gorgeous, the rooms are so beautiful! Breakfast is delicious! The hotel is quite far from Hanoi "

"Wonderful! Staff was great- especially Ricardo (restaurant), front desk, and housekeeping. They all made my stay a wonderful experience!"

"Very nice hotel"

"Nice hotel, wonderful service with good food."

"Staff were fantastic. Hotel was clean and very comfortable. GREAT value!"

"Clean and nice hotel"

"Great and close to airport"

"Poor upkeep. Burnt carpet and room still had a full ash tray in it. "