All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel was exquisite! All employees, those that worked the lobby, the maids, the valets, etc. were most friendly and professional! Our room was always immaculate! We were craving some fresh fruit and the manager in the lobby actually got it for us! They went above and beyond! We had a lovely stay!
Our first trip to Newport and this hotel was perfect! Waterfront, well appointed, clean, staff were so kind and helpful. Best location! Walking to wonderful shops and restaurants.
I chose it specifically for its proximity to the Naval Station in Newport, less than a five minute drive away. If possible, I would have preferred that the breakfast buffet include creamed beef on biscuits (a military menu favorite). Also, the tiny fridge in my room didn't work. The reception desk personnel were excellent; courteous, polite and knowledgeable. I would not hesitate to choose Marriot again.
The hotel is a typical Marriot, very nicely decorated with good service. The location was absolutely perfect with harbor views and within walking distance to shops and restaurants in the downtown area. The rooms were clean and comfortable. The hotel is dog friendly and I was concerned because as we got to our door a loudly barking dog could be heard from an adjacent room, but once inside the room, little noise could be heard. It I hadn’t realized that there would be a $30 “resort fee” and $30 to valet park, but I guess that’s pretty typical. I would stay here again.
Room overlooked atrium which is nice. Clean and nice looking property. Staff helpful. Pillows were too hard. My 8 year old grandson said the same thing about the pillows. Disappointed that the Mainsail dining room was not open for dinner. Most hotels I’ve stayed in have information in the room as to what amenities are available, I.e. restaurants, bars, and their hours. There was no info in our room. Check-in and check-out quick and easy.
location is quite good. The hotel tries to be modern and hip, but is kind of an architectural holdge podge. Restaurant understaffed; folks at front desk also seemed stressed and not super friendly.
sally
Stayed 2 nights in Dec 2023
6/10 Okay
Ray
28 Dec 2023
Capable staff is overworked so some normal tasks remain undone.
LIked almost everything, including water view room and king bed. Breakfasts were very good. Baked items at the Skiff Bar were also excellent. Only didn't like was area by pool much too warm and humid so didn't bother getting out my bathing suit.
The price of the room was too expensive. I would have been happier at half that price. I was surprised I had to buy coffee cups to get morning coffee. Never going there again.