Twin Room with Shared Facilities
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Reviews of Shortland Budget Accommodation

2.5 out of 5
Shortland Budget Accommodation
269 Sandgate Road, Shortland, NSW

Reviews

7.0

Good

Rating 10 - Excellent. 27 out of 143 reviews" "
Rating 8 - Good. 49 out of 143 reviews" "
Rating 6 - Okay. 43 out of 143 reviews" "
Rating 4 - Poor. 13 out of 143 reviews" "
Rating 2 - Terrible. 11 out of 143 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Mahalingam

Travelled with partner
Liked: Cleanliness
Heating, bed, linen, hot water etc are good. Non smoking is also good. Parking is good. Expedia indicated free wifi and check in time as 12noon. No wifi. Real check In time is 2pm. Restaurant closed early. Finding a place to get food in the night is difficult.
Stayed 1 night in Apr 2024

6/10 Okay

Shakeel

Stayed 1 night in Apr 2024

6/10 Okay

Colleen

Disliked: Property conditions & facilities
Close to high way to travel home, staff helpful, rooms needed an up grade, very old looking, was not a where you had to leave a $100 deposit for your room in case of damage, which was return on leaving but found it very inconvenient was not told when room was booked. As I had just come from John Hunter hospital after paying big money to see specialist this was not in my budget, why something was not said on booking the room I don’t know would not stay there again
Stayed 1 night in Apr 2024

10/10 Excellent

Grahame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convince for my needs
Stayed 1 night in Mar 2024

6/10 Okay

an

Stayed 1 night in Mar 2024

6/10 Okay

Paul

Stayed 1 night in Mar 2024

4/10 Poor

Sunildutt

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude about unclean kitchen staying its not our job to clean kitchen...u have to clean yourself. And also about $100 deposit taken last week npt yet returned.
Stayed 1 night in Mar 2024

8/10 Good

Chris

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
The staff were very friendly and helpful
Stayed 1 night in Mar 2024

4/10 Poor

Bruce

Disliked: Amenities
The property was cheap and I got what I paid for The room was small and basic The shared bathroom was a test, the toilets looked like the cleaner had never cleaned the wall behind the door or behind the door since the building was built around 1960 the owner was a bit miffed that I mentioned this to her The hotel also demanded a $100 security deposit on arrival which was not disclosed in the Expedia bookin
Stayed 1 night in Mar 2024
Response from Nick on 11 Mar 2024
Hi Bruce,Thankyou for your feedback, and it has been passed onto the cleaning crew, although this may be who you spoke to on the day as it certainly was not the owner.As for the Pre-Authorisation, this is something that every motel requires. Often this is called a key deposit, or the motel may ask for a credit card imprint. It's all the same and is a deterrent to guests leaving properties with unexpected costs such as missing keys, rooms that smell of smoke, damage etc. It is an unfortunate aspect to our industry.

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable, clean room. Set off the street so it was quiet. Take away menu from the hotel was delicious. Staff were very friendly. We wouldnt hesitate to return on our next stop over.
Stayed 1 night in Feb 2024

2/10 Terrible

Alex

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff are really nice, but the motel was very dirty and the bathrooms were horrendous
Stayed 1 night in Feb 2024

10/10 Excellent

YUXUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place for stay
Stayed 1 night in Jan 2024

8/10 Good

Lee

Stayed 1 night in Jan 2024

10/10 Excellent

Saurabh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Martin

Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Yeshey

Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Phillip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Quiet, lovely and cool, clean,secure all good no problems at all. Staff are great very friendly. Would stay again tomorrow if needed. Many thanks.
Stayed 1 night in Dec 2023

10/10 Excellent

Hansel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Rock bottom price for the area. Only really suitable if you are travelling on a tight budget and even then I would only recommend a single overnight stay. The staff at the Shorty hotel are super friendly and the food/drink there is fantastic. In hindsight probably should have spent another $50 for something nicer.
Stayed 1 night in Dec 2023

2/10 Terrible

JUNGWOO

Stayed 1 night in Dec 2023

8/10 Good

noel

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Steve

Stayed 2 nights in Dec 2023

8/10 Good

Shari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy room at rear of Shortland Hotwl
clean tidy room confy bed had kettle and tbags sink in the room handy to restuarant and cafes
Stayed 1 night in Nov 2023

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel pub and good food. Room was clean. Had a good stay
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

6/10 Okay

Matt

Liked: Staff & service
it was dark, so easy to sleep with air con but room was dirty
Stayed 1 night in Oct 2023

8/10 Good

Nia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

K

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Joanna

Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Stayed 1 night in Sep 2023

4/10 Poor

Jeff

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ceiling fan was extremely noisy and wobbled to the point it couldn’t be used. Air con timer was set to 16deg so even though we turned it off it switched back on so room was freezing when we returned from tea. Food and service inside the venue was great. Shared kitchen is very old and shabby. Ok if you just need a bed for a night.
Stayed 1 night in Sep 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, clean, comfy bed. Best value in Newy.
Stayed 1 night in Sep 2023

6/10 Okay

Maxwell, The Entrance

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in was slow. They required a deposit.
Stayed 1 night in Sep 2023

6/10 Okay

Charlotte

Travelled with family
Liked: Cleanliness, staff & service
Freeway noise. Old building and amenities. Bar staff were helpful and friendly. Chef made the best vegan pizza.
Stayed 1 night in Sep 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're after a no fuss place to rest your head then you can't find a better place to stay in Newcastle. The check in is a breeze as Sam and the rest of the staff are super nice and easy to work with. The rooms (though basic) are a 10/10 for cleanliness, comfort and have everything you need. There's free parking on site (huge carpark). The wifi is free (no password required) there's air-conditioning, bar fridge kettle and TV in your room (microwave and toaster are available in the communal kitchen) I've been staying in one of the single shared bathroom for nearly 3 weeks and in all that time I've only ever seen another person in the bathroom three times since being here. The bed is really comfortable and even the single bed has 2 fluffy pillows. I can't recommend this place highly enough
Stayed 1 night in Aug 2023
Response from Shorty on 20 Sept 2023
Thanks Julia.You're awesome.

6/10 Okay

Ken

Swapped room to room 8 & charged $450 for 3 x nights. "Well overs"........ Single room rates fine.
Stayed 4 nights in Jul 2023

4/10 Poor

Brooke

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
On arrival I was told I had to pay another $100 on top of the $108 payment I had already made to book the room. It’s a pub not a resort, really over the top paranoia about people trashing their rooms which were pretty nice and clean but toilets and shower were another matter altogether. There were only two toilets upstairs for the rooms and one was out of order (no signage of this on door) and someone had deficated on top of all the toilet paper stuck in it and it absolutely reeked. I almost vomited. The shower was in the same room as the smelly toilet so couldn’t use that either! What a disgraceful bathroom, won’t be back.
Stayed 1 night in Jul 2023

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jul 2023

8/10 Good

Michele

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the budget price.
Had the twin room with en-suite. The shower was hot, the beds very comfortable. The room stayed reasonably warm, so we didn't even use the air conditioner. It is very basic, but for the price it was very good. This is an older building and you do need to use a small amount of stairs. We had dinner in the hotel, and it was a large meal that was enjoyable, and it saved us running around elsewhere. Can't comment on the shared bathrooms as I didn't check them out. if you have a car and it's a Sunday, you'll need to go to Mayfield to find breakfast. We used Short Stack Cafe.
Stayed 2 nights in Jun 2023

6/10 Okay

Sukhbir

Liked: Staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Loved every moment staff is great just a fantastic experience
Stayed 1 night in May 2023

8/10 Good

William

Stayed 1 night in May 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Basic accommodation, clean room with small fridge and kettle for a coffee, did not get a chance to try the food in the pub so cannot rate
Stayed 2 nights in Mar 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff, room was clean and suited me well.
Stayed 2 nights in Feb 2023

2/10 Terrible

Janet

Liked: Cleanliness
Disliked: Staff & service

6/10 Okay

Timmothy

Stayed 1 night in Dec 2022

6/10 Okay

Cody

Business traveller, Travelled with group
Disliked: Amenities
0

6/10 Okay

Rachel

Travelled with partner
Disliked: Amenities, property conditions & facilities
We had empty packets of coffee left no coffee to have. No milk. Bed's were really uncomfortable and horrible to sleep in. Remote for tv didn't work.

6/10 Okay

Maddison

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The mattresses were so firm it was not very comfortable. The bathrooms and kitchen were not very clean and very old.
Stayed 1 night in Nov 2022

8/10 Good

Boyd

Stayed 2 nights in Oct 2022

4/10 Poor

Samuel

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets were gross, shared bathroom/showers was not ideal
Stayed 4 nights in Sep 2022