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Well designed and tastefully decorated. Friendly staff. There is no view for you - but the beach is a couple of blocks away so no problem. Also an excellent breakfast/lunch cafe just a 2 minute walk away.
Convenient place to stay in New Plymouth. Large rooms and good facilities.
Karen
Stayed 3 nights in Oct 2023
Response from Paul. the owner on 23 Oct 2023
Thanks very much for your review.
4/10 Poor
Mark
Travelled with family, Travelled with family and small children
28 May 2023
Liked: Property conditions & facilities
Disliked: Cleanliness
Property like very new. But was a bit disappointed with the cleanliness. We found blood was on the bed sheets. And also bed bugs on and around one of the bed. So our kids end up sleep on our bed.
Mark
Stayed 1 night in May 2023
Response from Paul. the owner on 28 May 2023
Hi Mark,Very sorry about the spot of blood that was found on the extra bed. My only explanation that I can think of is that someone had an extra guest in there and made the bed perfectly again in order to not show that they had en extra guest they hadn't booked and paid for. As for bed bug. We have never had any bed bugs in the motel and after a thorough inspection we still have not foud any. Sometimes there may be ants or bus that enter the room, as mother nature does this and we try to control that as it happens and the best way we can, but we have never had bed bugs.we hope you enjoyed your stay other wise.ThanksPaul
Awesome motel, will definitely be back with the whānau.
Ashlee
Response from Paul on 18 Jan 2023
Will be good to see you back, cheers
6/10 Okay
Carol
3 Oct 2022
Great sized room kitchen and separate shower, shower kept going cold, that was so bad I didnt shower the next day. Air con was difficult to use with no manual. Im not liking the self check in and find your key in your room your self. the personal touch is important.
Carol
Stayed 2 nights in Sep 2022
Response from Paul on 3 Oct 2022
Hi CarolA simple phone call will help solve any problems you may have operating any equipment. There is a phone in the rooms with instructions to dial 600 for reception. Most problems can be fixed immediately, but we cant do that if we don't know about it..!
This was a great place to stay. Close to town and the Coastal Walkway. The check-in was easy and stress-free and the unit was clean and perfect for our needs with a kitchenette. We had drinks and nibbles in the private courtyard and we'll definitly book here again.
Stayed in one of their new units and found it spacious with the three of us. Good layout, private from other units and would be lovely on a dry day with the front courtyard seating area.
really enjoyed our stay all the little things were there even down to soft toilet paper very happy thank you sue and boss terangi
Verified traveller
Stayed 2 nights in Jun 2021
Response from Owner on 14 Jun 2021
Thankyou for your glowing review following your stay with us. We really appreciate the lovely note you left in the unit too. We hope to see you again at The Strand.
Room was clean at first. Unfortunately the housekeeper then left hair everywhere which was a bit gross. Coffee was never replenished. Poor service but otherwise comfy, safe, and quiet.
Stuart
Stayed 3 nights in Apr 2021
Response from Owner on 24 Apr 2021
Hello and thankyou for your feedback... we are very sorry if there were items not met to your needs. We are always a phone call away if you need anything.
6/10 Okay
Verified traveller
Travelled with partner
22 Mar 2021
Liked: Cleanliness
Everything was ok. Nothing particularly wowed us. Nothing particularly disappointed us.
Verified traveller
Stayed 3 nights in Mar 2021
Response from Owner on 24 Apr 2021
Thankyou for your review... we are pleased everything was okay.
Close to the beach & coastal walk, shops, close to church.
Not much of an outdoor area to enjoy, no privicy
Verified traveller
Stayed 4 nights in Feb 2021
Response from Owner on 24 Apr 2021
Thankyou for your review... all onebedroom units and studios have courtyards/outdoor areas with seating. Perhaps you chose the Cosy Saver/Small studio which clearly states there is no outdoor private space.
10/10 we were looking for a place with a bit of space for a whānau kai. the whānau / family room with space outside was perfect. location wise, close to everything with the best cafe in town just around the corner.
thank you to the local whānau who run the place.
Ngā mihi
Verified traveller
Stayed 2 nights in Feb 2021
6/10 Okay
Verified traveller
Travelled with family
23 Jan 2021
Place is close to surf beach and New Plymouth cycle / walk way.
Close to Te Hunui Cemetery with garden care the best in the world, by volunteers
Chris
Stayed 3 nights in Dec 2020
10/10 Excellent
Verified traveller
4 Nov 2020
Verified traveller
Stayed 3 nights in Oct 2020
10/10 Excellent
Verified traveller
2 Aug 2020
Verified traveller
Stayed 2 nights in Jul 2020
6/10 Okay
Verified traveller
Travelled with partner
24 Jun 2020
Disliked: Amenities
Very different than expected, room was tidy but arrived at what looked like a building site, and no one at reception. Check-in was via a video call, pleasant but not expected.
Verified traveller
Stayed 1 night in Jun 2020
Response from Paul on 24 Jun 2020
Hi. Thanks for the review. Yes, the Strand is going through a transition at the moment, which doesn't affect the rooms, but may affect the check in experience. We hope to have the new reception up and running in the near future.
This is our second time staying at the strand and it was excellent. Great rooms, easy check in/check out process, very close to everything, comfortable beds. Will definitely be back again :)
Verified traveller
Stayed 3 nights in Nov 2019
Response from Paul on 25 Nov 2019
Thanks very much for the positive comments.
8/10 Good
Verified traveller
Travelled with family and small children
12 Oct 2019
Liked: Cleanliness, staff & service, amenities
The location of the property was perfect. Great service! Lovely to meet the owner she was very friendly
Lovely hotel, spacious rooms and very close to the city centre. It was very affordable and had very comfortable beds!! Will definitely stay again on our next trip :)
Lovely clean accommodation, which met all our needs while in the area. Owners were very accommodating and friendly. Close to main town centre and eateries. Would definitely recommend The Strand to others, and look to book accommodation here if in the area again :)
I was there to run the New Plymouth marathon.i would say this was the closest motel to the finish line. Every thing about our room was great. Will stay again sometime