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Reviews of Auto Lodge Motor Inn

4 out of 5
Auto Lodge Motor Inn
393 Devon Street East, New Plymouth

Reviews

8.6

Excellent

Rating 10 - Excellent. 279 out of 657 reviews" "
Rating 8 - Good. 273 out of 657 reviews" "
Rating 6 - Okay. 76 out of 657 reviews" "
Rating 4 - Poor. 21 out of 657 reviews" "
Rating 2 - Terrible. 8 out of 657 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service
.
Stayed 3 nights in Mar 2024

8/10 Good

Damien

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue was the heat pump which had heating up issues which we should of mentioned at the time of check out. Overall would book again.
Stayed 1 night in May 2024
Response from Auto Lodge on 23 May 2024
Thank you Damien for your feedback, we have now had that AC unit repaired. We look forward to seeing you again

10/10 Excellent

Rachelle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent value for money
Stayed 1 night in Apr 2024
Response from Auto Lodge on 23 May 2024
Thank you - we look forward to seeing you again

8/10 Good

Aaron

Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Ehren

Stayed 2 nights in Apr 2024

10/10 Excellent

Olive

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean, good value for the money. And the car can be parked outside where your room is.
Stayed 1 night in Mar 2024
Response from Auto Lodge on 23 May 2024
Thank you for your feedback - we have a wide variety of rooms and room types, some with a carpark outside, some upstairs and also rooms serviced by lifts in our hotel tower. We look forward to seeing you again

8/10 Good

James, Taupo

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic person on reception when checking in and out. Great comfortable bed. Bathroom is coming due for refurbishment but shower was good (over bath). Room had aircon which was good. Very good breakfast options. Toilet flush was not brilliant but we survived 😀 All in all we will stay again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Nancy

Travelled with partner
Liked: Cleanliness, staff & service
The room was comfortable, but older and in need of updating.
Stayed 1 night in Feb 2024

8/10 Good

Toby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The motel was in a convenient location and the staff were very friendly and helpful. The room was clean and comfortable. Unfortunately there was no air conditioning or fan as the nights were quite warm. There is a small fridge and kettle but unfortunately no other kitchenette facilities which is a little unusual for NZ motels.
Stayed 2 nights in Feb 2024
Response from Auto Lodge on 1 Mar 2024
Thanks Toby for your review. We are glad you had a good stay and found our team helpful and friendly. We are working at adding AC units to our rooms at present. It looks like you booked a Standard Studio which is a hotel-style room as described on the website and online sites. We do have a number of motel-style rooms with kitchen facilities also for your reference for future stays with us.

6/10 Okay

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 nights, mostly quiet. Staff changed towels, made up beds if required, quite friendly. Would stay again.
Stayed 4 nights in Feb 2024

8/10 Good

Kirk

Stayed 2 nights in Feb 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Big room for good price
Stayed 1 night in Feb 2024

10/10 Excellent

Dean Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was well located and convenient for my needs - business in the area
Stayed 1 night in Feb 2024

10/10 Excellent

Hendriette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly, beautiful room, service was excellent
Stayed 2 nights in Feb 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in New Plymouth
A great studio unit. Comfortable bed. All that we needed for a 6 day holiday. Close to town and beautiful coastal walkway.
Stayed 6 nights in Jan 2024

10/10 Excellent

Chris

Stayed 1 night in Jan 2024

6/10 Okay

Rosemarie

Liked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Sam

Stayed 1 night in Jan 2024

4/10 Poor

michael

Disliked: Cleanliness, property conditions & facilities
Tired
Stayed 2 nights in Jan 2024

8/10 Good

Nadezda

Travelled with family
Liked: Staff & service, amenities
Stayed 2 nights in Jan 2024

8/10 Good

Siying&Long

Travelled with family
Liked: Cleanliness, amenities
Good location near the beach！But no air conditioning，and the Wi-Fi is open and not stable.
Stayed 1 night in Jan 2024

10/10 Excellent

Joe, Hawers

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking, close to the beach, had an indoor swimming pool & spa
Stayed 1 night in Jan 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach with a refreshing pool..superb value
Stayed 2 nights in Jan 2024

10/10 Excellent

Gay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another lovely stay at this beach adjacent venue
Stayed 2 nights in Jan 2024

10/10 Excellent

Anja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It provided us with everything we needed. Good size rooms, friendly staff and great location. The pool is a bonus.
Stayed 2 nights in Dec 2023

6/10 Okay

Sonia

Liked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Sandeep

Stayed 4 nights in Dec 2023

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff great location
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Getaway
We had an amazing time. The staff were so helpful and friendly. The rooms had generous sized beds which were so comfy and an incredible view of Mt Taranaki with the ocean to the other side. There’s a decent sized pool and spa available for us which our little one loved. Can’t wait to stay again.
Stayed 1 night in Dec 2023

8/10 Good

Megumi

Stayed 3 nights in Dec 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Great big room, mostly very clean (toilet roll holders were very caked with dust but everything else was spotless). Great location close to the beach and city. Quiet and nice views at the rear of the hotel although there was a lot of passing traffic but I think that was probably due to it being so close to Christmas. The rear rooms are very close to the road but I expect usually it's quiet as it's just a little cul-de-sac. Staff were friendly and helpful. Room was a bit tired but they're in the process of renovating. Very happy with this accommodation.
Stayed 3 nights in Dec 2023

6/10 Okay

MJ

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Lana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our traditional place to stay in New Plymouth when we come to visit FOL. Reasonable price. Good location. Great walks around. Easy parking.
Stayed 3 nights in Dec 2023

10/10 Excellent

Shona

Stayed 2 nights in Dec 2023

10/10 Excellent

sheng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Greg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
handy location, great price with friendly staff
Stayed 4 nights in Nov 2023

10/10 Excellent

Myung Han

Stayed 2 nights in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy place to stay.
I like the facilities. It has a good location close to everything. It has a great Bar and Restaurant. The staff were excellent, very helpful. The only little problem was the bathroom didn't have a fun to deal with the steam.
Stayed 2 nights in Nov 2023

8/10 Good

Jacqueline, Wellington

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price and very convenient.
Stayed 1 night in Nov 2023

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service
Studio room was comfortable but ready for the renovation that was taking place in the block we were in. Lots of trucks staying overnight and sometimes quite a lot of noise.
Stayed 5 nights in Nov 2023

8/10 Good

mark

Nice big rooms
Stayed 1 night in Nov 2023

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, handy
Stayed 4 nights in Oct 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the facilities, it had an excellent bar and Restaurant area. The staff were excellent and Helpful. The only minus was a rather tired bathroom with no fan to deal with the steam which fogged up the mirrors for quite some time. Otherwise couldn’t fault the place and would stay there again.
Stayed 2 nights in Oct 2023

2/10 Terrible

W

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
un happy kiwis
this hotel is well outdated, needs a revamp. toilet would not work properly I would not recommend any one to stay there
Stayed 1 night in Oct 2023
Response from Auto Lodge on 18 Oct 2023
Thankyou for your review on our Standard room - our refurbishment programme is on-going, however our Executive and Superior Kitchen studios are all recently refurbished with new bathrooms and furnishings.

8/10 Good

Bernice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Gay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, beachside location with great service.
The motel staff were very welcoming and friendly and the restaurant service was excellent. The food was also very good, though a bit on the expensive side. We particularly loved the location, as it was very quiet and near the beach. Great to have such a nice motel to bring our canine companion to.
Stayed 2 nights in Oct 2023
Response from Auto Lodge on 11 Oct 2023
Thanks Gay, we appreciate your lovely feedback and are glad you enjoyed your stay with us. We look forward to seeing you again