Banquet hall

Reviews of Le Pavillon New Orleans

4 out of 5
Le Pavillon New Orleans
833 Poydras St, New Orleans, LA

Reviews

8.4

Very good

Rating 10 - Excellent. 584 out of 1038 reviews" "
Rating 8 - Good. 224 out of 1038 reviews" "
Rating 6 - Okay. 111 out of 1038 reviews" "
Rating 4 - Poor. 62 out of 1038 reviews" "
Rating 2 - Terrible. 57 out of 1038 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

James

Travelled with family, Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Our reservation was not correct, and we had to move rooms to try and get something that would accommodate our group. Yes, they worked with us, and I was happy about that, but the errors were not good. Thanks to CeCe for doing all she could! Still, I do not know if the charges are correct and have not been pleased with the communication from the hotel. The hotel is also under renovation right now! Entire halls were closed off while they do the renovation, and we would regularly hear saws and hammering during our stay. The hotel is also located on a main street and traffic noise was rather bad. We also noticed things being dirty, with used towels in "clean" rooms, and leaking toilets. We actually moved a trash can under the side of the toilet to catch the water from of the tank each time we flushed it! It was a neat and historic hotel, but I don't think I would recommend it to others.
Stayed 5 nights in Mar 2024

10/10 Excellent

Jesse, Bradenton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place and convenient for getting to everything.
Stayed 3 nights in Mar 2024

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely professional, flexible, thoughtful, polite, and competent. Disappointed in lack of signage in the bathroom encouraging towel reuse. Otherwise excellent.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jeanarsy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, helpful and kind. They kept the hotel clean and there was always someone available.
Stayed 4 nights in Mar 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 3 nights in Mar 2024

6/10 Okay

Karen

Travelled with family, Travelled with group
Liked: Cleanliness
Not what it used to be. Change in ownership. Will not stay there again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property several times. I absolutely love this place! It is always clean and they are always making improvements. This is one of my favorite places to stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is Historic and elegant with PBJ's in lobby for quests coming in from a long day. The breakfast has healthy choices.
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great accomodation and convenient to everything. Staff friendly and breakfast excellent at reasonable price. Would stay again for sure. Only slight negative the pricing for parking $51 a bit steep compared to other hotels in the area. However that would not deter me from staying again.
Stayed 3 nights in Mar 2024

6/10 Okay

Jenna

Disliked: Staff & service, property conditions & facilities
The pictures are very deceiving in the hotel is very run down the bar looks nothing like the picture bar there's no study or book room like it shows there's no pool like it shows online it was shut down five years ago

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beautiful esthetics! Staff was very accommodating and friendly. Great to have a place that keeps with tradition serving PB and J sandwiches! Definitely will be back.
Stayed 3 nights in Mar 2024

2/10 Terrible

Leonard

Travelled with family
Awake all night because college age kids were allowed to misbehave and shout all night in the hallways
Stayed 2 nights in Mar 2024

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Renovation going on in the bar. Endlessly! Needs to be done!!!!
Stayed 1 night in Feb 2024

8/10 Good

Jessie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff was super friendly we did have an issue with our sink draining but other than that it was good. The pizza downstairs is awesome!
Stayed 2 nights in Feb 2024

10/10 Excellent

Hansel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

10/10 Excellent

Cliff

Travelled with family, Business traveller
Great place good location
Stayed 2 nights in Feb 2024

8/10 Good

LAURA, Fresno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay during Mardi Gras. Room was comfortable. Close to street cars and parade routes. Staff was friendly and helpful. Overall good stay.
Stayed 4 nights in Feb 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always wanted to stay here and it did not disappoint.
Stayed 1 night in Feb 2024

6/10 Okay

Erin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was facing the parking lot and Saturday night and Sunday morning we constantly heard horns honking which we came to realize was valet hitting the panic button to find where a car was parked so they could retrieve them for guests. Ridiculous because the lot is small enough to find cars without disrupting the whole block with all the horns blowing and waking us up. Also, the kitchen was closed for renovations and that information was not shared through the booking. We specifically wanted a hotel with a restaurant since we were going to a concert and didn't have much time to eat before. We had to overpay for a nearby restaurant nearby for a to go order so we could make the concert in time. This hotel is not what is used to be!
Stayed 1 night in Feb 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great,
Stayed 1 night in Feb 2024

10/10 Excellent

mary mccaffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Feb 2024

10/10 Excellent

pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice and close to everything
Stayed 1 night in Feb 2024

10/10 Excellent

Shaki

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This property was absolutely amazing and besides the fact that Beyoncé stayed here, I felt like royalty throughout my stay. I have one minor issue with my sink being stuffed up, but other than that it was cool.
Stayed 2 nights in Feb 2024

10/10 Excellent

JEROME

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

2/10 Terrible

Tyashia

Travelled with family, Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
Overpriced . Water leaking from ceiling. Carpets wet. Gym and pool is closed . No free breakfast although it’s advertised. The ONLY thing nice about this place is the staff . NEVER will I come stay here again friends and family as well .
Stayed 2 nights in Feb 2024

10/10 Excellent

Crystal

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2024

4/10 Poor

Chelsea

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It’s under construction so maybe there will be improvements to come.
Stayed 1 night in Feb 2024

4/10 Poor

Ray

Travelled with family
Excellent hotel amenities seriously lacking!
Stayed 4 nights in Feb 2024

2/10 Terrible

Jeff, Langley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you have an allergy to down (feathers) make sure to book a pure room only as they will not give you regular non-feather pillows if you are not in a pure room. Front desk manager was rude and condescending and did not care about our allergy. Will never stay here again and do not recommend. Garbage in the halls, drinks spilled all over the place and loud parties at all hours.
Stayed 1 night in Feb 2024

10/10 Excellent

Leonard

Travelled with family
Simply beautiful and out standing service the head bellmen was so great
Stayed 4 nights in Feb 2024

10/10 Excellent

Mengsi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was greatly maintained. Staff were helpful and friendly. Walking distance to local stores and restaurant.
Stayed 3 nights in Jan 2024

6/10 Okay

shelley

Liked: Staff & service
Disliked: Property conditions & facilities
undergoing renovations - small rooms, construction in and around the hotel. phones not working, needed to change rooms due to AC not working.
Stayed 2 nights in Jan 2024

10/10 Excellent

Marielle

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and rooms.
Stayed 3 nights in Jan 2024

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
AC never much cooled the room but overall great place!
Stayed 1 night in Jan 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Beautiful Hotel!!
Stayed 2 nights in Jan 2024

8/10 Good

Lise, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We got there on Tuesday when there was a big freeze and the room we had was unable to warm us up as it was stuck on air conditioning but the following morning the week front desk was great and they took great care of us and moved us. The hotel is beautiful and has lots of charm but it's in transition. Maybe because of covid it was let to run down and they are now renovating it. They are trying to make it nice but it needs some more work.
Stayed 4 nights in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
This was my 10th time staying there, and it is always such a wonderful place to stay. It’s much more peaceful there than places closer to the tourist areas. But you can still easily access them.
Stayed 3 nights in Dec 2023

10/10 Excellent

Cindy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Would stay again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Konnori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was wrong with the property. The only issue was the elevator was broken, but then it was fixed pretty quickly.
Stayed 1 night in Dec 2023

10/10 Excellent

Marissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Alexis

Travelled with family
Stayed 2 nights in Jan 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Michaela

Stayed 1 night in Jan 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Shannon

Disliked: Amenities
I desperately wanted to love this property but it missed the mark on several things. I can see the potential for this hotel to be a luxury hotel but it lacks attention to detail, exceptional service and cleanliness. The housekeeping missed my room one of the three days I was there and forgot to replenish items in the room on another. My heating didn’t work and we had temperatures in the 20-30’s and the TV was on the fritz. One evening I returned to the hotel to find the security guard asleep in the lobby. I sincerely hope the property manager will take these things into consideration and strive to return this gem to its former glory.
Stayed 3 nights in Jan 2024

10/10 Excellent

eliza

Travelled with family
Liked: Amenities, property conditions & facilities
Yhe hotel is grand. A feeling of elegance and comfort. Enjoyed my stay for the 2nd time
Stayed 1 night in Jan 2024

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Jan 2024

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, we felt welcomed. Valet parking was handy. All of the staff was friendly and accomodating. Beautiful room with king bed. Lovely bathroom. Buffett breakfast was delicious. We were able to walk to nearby restaurants and a donut shop. Very quiet hotel with beautiful historic elegance. We will keep this place on our list of top places to stay.
Stayed 2 nights in Jan 2024