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Reviews of Rodeway Inn & Suites

2 out of 5
Rodeway Inn & Suites
CHEF MENTEUR HWY, 4940, New Orleans, LA

Reviews

6.6
Rating 10 - Excellent. 31 out of 216 reviews" "
Rating 8 - Good. 55 out of 216 reviews" "
Rating 6 - Okay. 77 out of 216 reviews" "
Rating 4 - Poor. 35 out of 216 reviews" "
Rating 2 - Terrible. 18 out of 216 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Just here for the night
Wasn't bad, except all the people running around like it was a trap house.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dumpy Motel
This motel is in a seedy area and the room we booked was quite dirty. We has to fill the wash basin with soapy water in order to wipe down all the grimy surface areas we would come into contact with. The bed pillows were worn and dirty-looking so we placed the pillows into two separate plastic trash bags BEFORE we even dared to place our heads on them. The single blanket on the bed was in need of a good wash; I went to the front desk and insisted upon a cleaner one directly from the housekeeping laundry room. The person at the front desk tried to charge us extra for the room despite having the confirmation which showed the actual price we were supposed to pay. However, a quick call to Expedia managed to set the matter straight. Stay somewhere else if you value cleanliness and safety.

2/10 Terrible

David Kirshner

Disliked: Staff & service
Manager Does Not Respond to Problems
The maid service accidentally threw out my dental night guard (approx $300). The manager, Mr. Patel, was not on property and has since not responded to numerous email and telephone requests to discuss the matter. It's one thing to be refused, another to be ignored--utterly despicable. Expedia has called on my behalf--still no response. Expedia has not followed up on my request to contact the owners on my behalf.

6/10 Okay

GEJIAHUI

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Natalie, Guntersville AL

Disliked: Property conditions & facilities
NOLA stay
There 3 nights, fine for what we were looking for, a cheaper stay but in a good hotel. Neighborhood was kind of sketchy but good people. Room was clean, came and cleaned room daily with fresh towels.

6/10 Okay

Kenneth

Liked: Property conditions & facilities
Disliked: Cleanliness

8/10 Good

Donna, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Stay
Very comfortable

8/10 Good

Richard

Liked: Staff & service, room comfort

8/10 Good

Gene, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal
It was just fine

6/10 Okay

GloLoving, Long Beach CA

Liked: Staff & service, room comfort
You get what you pay for....
The hotel was "ok" for the price paid. It was in a decent area of town, close to freeway and any locations you needed to get to. Rooms can do with a little more detail to cleaning. If you are there more than one night, be sure to bring your own towels, they do not replace the ones you use.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scary area but okay
It was okay

10/10 Excellent

Sandra, Gulfport

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very comfortable place to stay. We had no complaints

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

kirfied, Natchez

Liked: Property conditions & facilities
Basic Adequate
The facility was neat and appeared to be maintained, the room was smelly. No face towels on the first night, attributed to the fact of an early check in. The staff did accommodate that. No frills but adequate.

6/10 Okay

Nitin, India

Disliked: Property conditions & facilities
Decent budget hotel with good connectivity
Its an Econolodge and that is what you will get. Economy Lodging. Very basic clean sheets. Towels had lipstick stains but got new towels the next day and extra towels when I was asked for some. Guy at the reception was very nice and courteous. It is a 20 min bus ride to Bourbon street and $15 ride by taxi so nearby. You have mcdonalds and taco bell nearby.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
It was ok .
It was ok . The door to the room had at least an inch crack under it . The floor tile in the bathroom where loose and moved when you walked or stood on them .

6/10 Okay

Shannon, Cumming, GA

Liked: Staff & service, room comfort
Pretty Decent
Not bad. Clean linens, floors and bathroom. A few stains on walls but no biggie. Very spacious rooms. Fairly friendly staff. Neighborhood not great but not too horrible either. A cab ride to the French Quarters will runs about $15 - $18 plus tip and takes around 10 minutes without traffic. Would probably stay a little closer to town next time just due to the expense of cab fare.

10/10 Excellent

alfred n, SPRINGFIELD TENNESSEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FRIRNDLY

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
the room was really outdated

6/10 Okay

Curtis

Disliked: Cleanliness, staff & service, room comfort
Ok if i visit New Orleans I'll stay at your hotel

6/10 Okay

samarria

6/10 Okay

Brittany M.

Liked: Cleanliness, staff & service, room comfort
Clean Hotel
I was surprised to find that this hotel was very clean. You cant judge a book by its cover as they say. The hotel is located in a sketchy looking area. There's a chain of stores with security bars in the windows (you usually see this in sketchy areas where break ins are common). There is also a sketchy looking apartment right next to the parking lot.... When we arrived guests ( or maybe permanent residents of the hotel???) were hanging out on the stairs smoking. They didn't stay their long, just a quick smoke break I guess...My family and I stayed there for one night, we left before breakfast was available. Overall, clean hotel room. Only complaint is that we booked a nonsmoking room however, our room smelled of smoke...slightly, nothing I couldn't deal with. I was able to sleep throughout the night...no loud noise, car wasn't broken into or anything.... Its definitely overpriced though...but we stayed during July 4th weekend and everything is pretty much overpriced. A pool would have been nice.

4/10 Poor

dave, .somerville.Tn

Disliked: Property conditions & facilities, room comfort
Bad stay at a name brand motel
The franchise here was managed by some very young Indian guys. The clerks were OK but the rooms partly cleaned . tubs were not cleaned out bed spreads had holes in them and they asked you to reuse your towels i don.t reused my towels st home If you didn.t notice the little red card thenthey wouldn.t change your sheets The WiFi was terrible and i used uo 2 gigs of data on my plan cost me 30.00 more I complained to them before and they did nothing i have stayed at motelabout 3 times in the last month and soent slmost $1,000.00 motel fees there Won.t ever rent with them again

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reviews about etrain are true
Tables were verry dirty bed was clean.we stayed in 2 different rooms both with same off smell.they did let us check in early.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Its not clean
The room smell very bad, and it was not clean

8/10 Good

Jan

Liked: Cleanliness, staff & service
Fair Value
Requested a non-smoking room. The room WAS labeled with a no-smoking sign however it REEKED from smoke. The staff was polite.

8/10 Good

Brad, Laguna Hills, CA

Liked: Staff & service, property conditions & facilities, room comfort
Better than expected
Very good value for being reasonably close to French Quarter. Neighborhood better than expected. First non-smoking room I inspected wasn't. Second room (201) was much better and made for a nice stay. Gentleman at front desk very helpful. When travelling for business will likely stay here again.

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness

2/10 Terrible

Sharda, Meridian MS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No love made in this room
The 1st room we were offered had a terrible moth ball smell.there wasn't a shower curtain and there was blood on the bathroom wall. May I add we used this hotel for our 5th anniversary trip. We were given a 2nd room and it smelled better but the sheets were nasty and the bathroom was dirty. I wouldn't recommend this hotel to a dog.

6/10 Okay

Michael, las vegas,nv

Liked: Cleanliness, staff & service
first leg to oaklawn park hot springs ,arkansas
room tempature problem, breakfast was as experted

8/10 Good

Tyshayna, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Hotel was nice enough for the price. Staff was super nice and room was clean and bed was comfy.

2/10 Terrible

Keith, Dallas, Texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NASTY HOTEL
Room was dirty when we arrived, both beds had black curly hair on the sheets. the phone didn't work due to bare wires showing. Went to ask the desk to remake the beds they handed us a stack of sheets to remake our own. The second day got back to the room after a 14 hour work day. The did not even make up the room. So no towels, no coffee, beds unmade. NASTY...NASTY hotel...

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The location was hard to find. It was okay hotel. I guess you get what you pay for!

4/10 Poor

Jackie

Disliked: Cleanliness, staff & service, room comfort
The cleaning staff did a substandard job
1. Noise environment 2. Cleaning staff leave no towels, no soap, no shampoo and left tissue box empty. 3. The recipitionists are very professional.

8/10 Good

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Al Anderson

Decent
Not a bad place to stay. The location was not bad for driving. Bad looking neibhor hood, industrial an the rest. But I would stay there again for price.

8/10 Good

Keith, Fairhope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy enough stay
It is easy location to get to and fro to the French Quarter. We love it because it is reasonable price. Staff is helpful.

6/10 Okay

Pat, Pennsylvania

Liked: Staff & service, room comfort
Inexpensive hotel close to French Quarter
This is an older hotel and the rooms could use some updating. They were for the most part clean but due to stained grout in the bathroom it seemed a little dirty. Breakfast was the usual cereal, toast, muffins, grits, oatmeal, fruit and beverages. The best part of this hotel is the staff at the front desk. They were very pleasant and tried to help whenever they could. We arrived before check in time and we were able to wait in the lobby until our room was ready which was great because we decided to use the buses for the few days we were there and didn't want to carry our luggage with us all day. I asked if they had any boxes that I could use to mail some things home that wouldn't fit in a carry-on and the woman cheerfully found one for me. If you are looking for a place to stay without paying a lot of money this is a good place to stay. Use common sense after dark and stay in groups when outside.

6/10 Okay

Verified traveller

Liked: Staff & service
Comfortable stay
Hotel was in a great area, bus stop right out front, direct route to down town.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
EconoLodge New Orleans
We stayed for 1 night during the Mardigras season. The room was comfortable. Though it was not sparkling clean it was manageable.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
MEDICATION STOLEN!
DO NOT STAY HERE. MEDICATION WAS STOLEN FROM MY ROOM! WE HAD A DO-NOT-DISTURB SIGN ON THE DOOR, BUT SOMEONE WENT IN AND TOOK MY PILLS THAT WERE NEAR THE SINK. I TRIED TO LET THE MANAGER KNOW AND THEY DID NOT SEEM TO CARE. CREEPY HAVING SOMEONE GO THROUGH YOUR THINGS!!

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

4/10 Poor

Kevan, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirty hotel on the dodgy side of town
This hotel room smelled terrible. We felt more or less unsafe on the backside of the building and were really happy that we were only around for one day.

4/10 Poor

COURTNEY, TX

Disliked: Staff & service, room comfort
Bad hotel
I had an issue with the night staff at this hotel. The day staff was friendly but the night staff was extremely rude. I will leave it at that. The neighborhood is in a bad part outside of New Orleans. The clientele like to smoke illegal substances. I do not recommend this hotel.

6/10 Okay

n martin

Liked: Room comfort
NOLA 4 Cheap
Stayed in this hotel going through our southern road trip. Not the place to stay if you are looking for luxury but definitely the place to stay for value.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Diego, Dallas, Texas

New Orleans revisited
I used the hotel just to sleep in for 3 nights. I went downtown and the French Quarters most of the day. It was an easy 10 minute drive. The p.m. clerk told me good directions to downtown. GPS helps. Hotel: bed cover had cigarette burn holes. Bed blanket had cigarette burn holes. However, they were clean. Non-smoking room. Quiet. I did not hear anything from the next room. Breakfast: some fresh fruits, juice, cereals, milk, muffins... very basic. TV remote did not work, no batteries... desk clerk replaced the remote. Reasonable, for the price paid.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service