Unforgettable warmth, helpfulness and professionalism from the entire hotel staff. Unbelievable magic from the Concierge Team in obtaining impossible-to-find tickets to the Balket and Opera during the Holiday Season. Excellent 24-Hour Room Service at below average prices. Breakfast service as indulgent or as efficient as you need it to be.
A classic European hotel with a historic facade dating back to 1853 faithfully retained while the building has been entirely …More
Hotel staff were extremely polite from the door man, porter, reception and concierge staff and they always surprised us by remembering our names!
The hotel was very well located, near the sights, metro station and lots of individual restaurants and all the food we had in St Petersburg was beautiful!
The concierge staff organised a day trip for us to Catherine's Palace and Pavlosk. The driver and English speaking tour guide were excellent and even amended the trip slightly to arrange for a sleigh ride in Pavlosk Park as we wanted to take advantage of the snow!
Staff were very helpful once I found the hotel. The address is Sadovaya Street but it is actually down a side street off Sadovaya. Room was spacious enough, very clean and hotel very central. Breakfast is good. Would recommend.
deborah from London
M-HOTEL-is a very convenient variant of inexpensive and comfortable staying in the heart of St.-Petersburg. Hotel is situated …More
"Superb Hotel right in the heart of St.Petersburg"
We stayed in this hotel over Christmas period for a period of 4 nights and were thoroughly impressed with the facilities and service received.
The staff is fluent in English and made best efforts to accommodate our requests including travel and event bookings.
suhail from london
Modern hotel featuring a distinctive tower, set in the historic centre of the city, 100 metres from the bustling main street …More