A very grand ( and very large) hotel. Rooms large and comfortable.
We had an issue on our last day as we had extended our stay by one day after staying there at the end of our Volga cruise. We were charged for their very expensive breakfast ( though I must add it is the most magnificent spread I have ever seen). Our other 3 nights had included breakfast. On complaining, they reversed the charge.
Start was indicative of whole experience - pick up from airport by smart friendly taxi driver in a very nice clean Mercedes. Check in very friendly and room had all you needed hair dryer, Iron, shoe cleaning, safe ....with our one overlooking the very nice courtyard.
Although just off the Nevsky Prospect the hotel was nice and quiet.
Hotel is very close to the underground and the M1 line is a must. 28 Roubles to go as far as you like, go south and get off at each station and just be amazed (ignore the last 3).
St Petersburg is a must. So much to do and see and so clean. Best city I have visited.
The four of us stayed here for 3 nights. When we got there and were shown the room (a standard room) we realized that the two doubles were actually two singles and certainly not enough for the four of us. But the front desk manager was very nice, shifted us into the biggest standard room (314: nice view of Nevsky Prospect) and told us they would put rolling single beds for our kids without charge. It is a comfortable place to stay in, well run, and the concierge was very helpful in getting taxis for us. The hotel has their own taxi which is quite expensive but the ones they call from outside are for a fixed price and very reasonable. The location on Nevsky Prospect, is wonderful: lots of nice restaurants close by, fun to just walk on the street, and about a 25 minute walk to Hermitage. Try to get a room looking onto Nevsky Prospect. Highly recommended.
Barun from Connecticut
Popular with both business and leisure travelers, this hotel is in a grand 18th-century building on Nevsky Prospect, one …More
the hotel is well located in the middle of the city. it is quit luxuries hotel, the rooms and the beds are very big, bed mattress is very comfy, not to soft. the hotel looks quit new, very clean and has a luxuries feeling in it. great place to stay for tourists.
ariel from Tel Aviv Israel
Modern hotel featuring a distinctive tower, set in the historic centre of the city, 100 metres from the bustling main street …More
"Artem was awesome! Nothing was too much trouble."
We arrived around 6pm and the room was not ready. Artem sent us to the restaurant where he comp'd our entire meal (which was DELISH). Our suite was huge with 1.5 bathrooms and a whirlpool tub. The bed was comfortable and the AC was cold! Very convenient location. Great restaurants within walking distance. Very, very pleased!!!!
Ainsley from Knoxville, TN
Modern hotel built in a period style and situated in the centre of St Petersburg, 100 metres from the Nevsky …More
Apart from rather thin towels very nice hotel. Found Reception really helpful arranging taxis and restaurant bookings. Hotel restaurant ok for breakfast but would probably be a bit dim for dinner. Breakfast acceptable but limited choice of fruit. We had a 'design' room which was nicely furnished. Despite facing onto the busy Nevsky Pr was quiet.