The hotel sent us a pre-ordered taxi (mercedes) to the airport with a great driver. We felt welcomed at the hotel and had a lovely room, far from the elevators. The bed was so comfortable and bathroom was lovely too. The room was very quiet and felt luxurious. Hotel safe was handy, but there was minimal storage for clothing during our 5 day stay. The concierge was the most important contact for us since she purchased tickets for us for the Hermitage and the opera and made taxi reservations.
The hotel hosted a large meeting during our stay but it didn't interfere at all. However, the main lobby was turned into a dining room and it was not pleasant or easy to sit there. We also felt the buffet breakfast and room service prices were totally out of line, much too high, and there was no coffee shop option. Smokers, not allowed in the hotel, stood in the entrance at all times of day & night. They should be sent outside, across the street. However, we would highly recommend this hotel and would stay there again.
Traveller from California
A classic European hotel with a historic facade dating back to 1853 faithfully retained while the building has been entirely …More
From check in til check out, the entire staff at this boutique hotel, ideally located on the premiere Nevsky Prospect avenue, went all out to welcome me and make my 15 night stay as pleasant as possible.
I went on recommendation of a colleague and will also gladly recommend this hotel to other travelers.
At only 29 rooms, and never fully occupied, there was always quiet and privacy. It is family friendly, and once I even saw a dog with a guest. The room is smaller and unlike most American hotels/motels, but nicely furnished and lacked nothing significant. This was a first time/only time visit to Russia. My friend lives in St Petersburg and served as a tour guide, but the front desk staff helped with concierge assistance with knowledge and good attitude. For convenience, there is a metro stop almost next door and bus stops 100m up or down the boulevard. I felt quite the foreigner in the city center, as this (late December) is not high tourist season. Not enough English used locally. I was able to visit many exhibitions, restaurants, shops, museums, churches and palaces....and the ballet. The downsides of the experience included dreary and sloppy winter weather, little sunshine, crowded public transportation (but shorter queues at museums) and a surprising lack of enough use of English everywhere. I fell victim to pick pockets on New Years Eve, and lost my wallet (never carry your passport, IDs or credit cards!). The hotel helped with a police report.
"Artem was awesome! Nothing was too much trouble. "
We arrived around 6pm and the room was not ready. Artem sent us to the restaurant where he comp'd our entire meal (which was DELISH). Our suite was huge with 1.5 bathrooms and a whirlpool tub. The bed was comfortable and the AC was cold! Very convenient location. Great restaurants within walking distance. Very, very pleased!!!!
Traveller from Knoxville, TN
Modern hotel built in a period style and situated in the centre of St Petersburg, 100 metres from the Nevsky …More
Just of the Nevsky Propect ( lower part) in a renovated building.
A bit of a walk to main attractions...
one metro stop ( well marked ) will do it.
Also, a direct bus to Hermitage ( 10min).
A very good deal for the money IMO.
The hotel is some what belonging to the seventies era as compared with Western standards. The staff are helpful but very impatient if you can't pick up the accent.
The central location of the hotel is an advantage.
Traveller from sydney
Modern hotel featuring a distinctive tower, set in the historic centre of the city, 100 metres from the bustling main street …More