Thank you for your review and feedback. We sincerely apologize your experience did not meet our usual standards. We greatly appreciate you sharing the issues you experienced, and we'll work on improving moving forward. Thank you again, and we wish you the best in your future travels.

We sincerely apologize you weren't happy with your stay. Unfortunately, we didn't receive any complaints regarding televisions not working for shower heads missing, but we will investigate. Thank you for sharing your feedback, and we wish you the best in your future travels.

Thanks for your review and feedback.

Thank you for the wonderful review! We're so happy you had a great stay.

Thanks so much! We're glad you had a great stay.

We sincerely apologize this was your experience. We understand you recently spoke with management, and they apologized personally for the issues. Again, we apologize this was your experience, and we hope you consider giving us another chance in the future.

Thank you for your review and feedback. We're sorry you experienced this issues, and we'll address this with the housekeeping team. We appreciate you letting us know, and we'll make sure it doesn't happen again moving forward.

Thank you for your review and feedback. We're glad you enjoyed your stay, but we apologize there were some aspects that could have been improved. We've addressed your concerns with the team, and we'll work on improving.

Thanks so much! We're thrilled you enjoyed your stay.

Thanks for the incredible review!

We're sorry you weren't happy with your recent stay. We are undergoing a renovation, and it is noted on our website and all third-party sites. We're disappointed this negatively impacted your stay, but we hope you consider staying with us when the renovation is complete.

Thanks!

We're sorry you weren't completely satisfied with your recent stay. We are currently undergoing a renovation which is noted on all sites. We do apologize that your son had a reaction after going in our pool. We check our pool several times throughout the day and levels were all normal. We're sorry this was your experience, and we wish you the best in your future travels.

Thank you for your review and feedback!

Thanks! We're so glad you enjoyed your stay.

Wow - thank you so much for the incredible review! We are so happy you enjoyed everything about your recent stay.

Thank you!

We sincerely apologize this was your experience. We appreciate your feedback, and we will work on improving moving forward. Thank you for staying with us, and we hope you give us another chance in the future.

Thank you for the review and feedback!

Thank you for the wonderful review! We're thrilled to hear you continuously choose to stay with us and always have an exceptional stay. Thank you again, and we look forward to seeing you again soon.

Thank you!

Thank you for your review and feedback.

Thank you so much for the wonderful review! We are so glad you completely enjoyed your stay, and we hope to see you again soon.

Wow - thank you!

Thanks!

Thank you for the wonderful review! We are so pleased you enjoyed everything about your stay, and we look forward to seeing you again soon!

Thank you so much for the wonderful review!

Thanks so much!

We apologize you weren't happy with your recent stay. If you would like to discuss the issues you experience, please don't hesitate to reach out to us at your earliest convenience.

Thanks so much for the incredible review! We are so happy you completely enjoyed your stay with us, and we hope to see you again soon.

Thanks for the wonderful review!

Thanks!

Thank you so much! We're thrilled you enjoyed your stay.

Thanks for the great review!

Thank you so much! We are thrilled you enjoyed your stay, but we apologize the pool and fitness center were closed due to renovations. We hope you choose to stay with us again when the renovations are complete, as we know you'll love the results. Thanks again!

Thanks for the incredible review! We are so glad you enjoyed your stay.

We're disappointed to hear you didn't enjoy your stay. We would like to know more about the issues you experienced so we can work on improving moving forward. We're sorry this was your experience, and we wish you the best in your future travels.

Thank you for your review and feedback. We apologize there was an issue with your PTAC unit, and we'll let maintenance know immediately so they can repair it. Thank you again for your review, and we hope you choose to stay with us in the future.

Thanks so much for the incredible review!

Thank you for taking the time to review your recent stay with us at the Holiday Inn Express Neptune. We sincerely apologize you ran into several issues during your stay, and we have reviewed your concerns with the entire team. We strive to provide our guests with an exceptional stay, and we're disappointed we fell short. We appreciate your feedback, and we will work on improving.

Thank you so much!

We're sorry to hear you had a poor experience with us at the Holiday Inn Express Neptune. We appreciate your feedback, and we'll work on improving moving forward.

Thanks so much!

Thanks for the 5-star review!

Thanks for the 5-star review! We're so glad you enjoyed your stay.

Thank you so much for the incredible review!

Thank you for your review and feedback. We apologize you weren't happy with your stay, and we wish you the best in your future travels.

Thank you for your review.