The Presige was disappointing. The hotel is at best dog tolerant. Not friendly at all. Upon my arrival, I was informed of additional dog fees that were not included anywhere visible on the Expedia listing. I had no choice but to pay them as it was later in the evening and I had no where else to go. The hotel claimed to have amenities for dogs like dog beds, treats, food, poop bags. None of those things were in the room when we checked in and after asking about it, the only thing they even had onsite were dog beds. There is also no where on the property for dogs to go to the bathroom and no garbage can at the front of the building. Also, we were put on the top corner of the top floor, the farthest away from the elevator. That’s just bad planning if you want dogs to have quick access to outdoors so they don’t poop in your hotel. Mine never did, they were champs, but it’s definitely a risk you run making that sort of mistake.
Another thing not brought to my attention until my arrival is there is a train that runs right outside the building and it is LOUD! so loud they provide ear plugs… but not enough for everyone in the room which was weird. I was told Expedia should have sent me an email informing me of all of this and they did… at 2am on the night of my stay.
The Prestige does NOT have a pool on the property. They offer access to their property “next door”. It is kilometres away and not convenient at all. They should NOT be allowed
to lie about having that feature.