Desk, free WiFi, bed sheets, alarm clocks

Reviews of Days Inn & Suites by Wyndham Needles

2 out of 5
Days Inn & Suites by Wyndham Needles
1215 Hospitality Ln, Needles, CA

Reviews

7.6

Good

Rating 10 - Excellent. 53 out of 134 reviews" "
Rating 8 - Good. 34 out of 134 reviews" "
Rating 6 - Okay. 23 out of 134 reviews" "
Rating 4 - Poor. 13 out of 134 reviews" "
Rating 2 - Terrible. 11 out of 134 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Barbara

Travelled with partner
Liked: Staff & service, property conditions & facilities
It was fine. The shower was old and had rust. The pillows were small. But the room was fine for one night
Stayed 1 night in Mar 2024
Response from SAGE on 27 Mar 2024
Thank you for staying with us, we appreciate your feedback. Hope to see you again.

6/10 Okay

Ben

Travelled with group
Liked: Cleanliness, staff & service
Hot water was not working well. Otherwise it was fine.
Response from SAGE on 25 Mar 2024
We appreciate your feedback. And hot water issue has been resolved. Thank you for staying with us. Hope to see you again.

8/10 Good

James

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from SAGE on 18 Mar 2024
We appreciate your feedback, Thank you for staying with us. Hope to see you again.

6/10 Okay

martha

Liked: Staff & service
Was good but not great
Stayed 1 night in Mar 2024
Response from SAGE on 14 Mar 2024
Thank you for staying with us, very sorry your stay with us was not great wish we knew what we could have done to make it great. Hope to see you again.

4/10 Poor

Madelynn

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
When we returned late (after dark) after being gone all day, our room door was wide open. Thankfully all of our belongings were there.
Stayed 2 nights in Mar 2024
Response from SAGE on 14 Mar 2024
We appreciate your feedback the only possibility of your door being opened is you not shutting it all the way when you went out and as you know it was very windy that day. Since your room was being stayed over it was not given to the housekeeper to clean it and I did check the cameras no one had gone to your room all day. So I am sure it got pushed open with heavy wind since it was not shut properly.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The door was hard to get into
Stayed 1 night in Mar 2024
Response from SAGE on 14 Mar 2024
We appreciate your feedback. Thank you for staying with us, hope to see you again.

8/10 Good

DERYK, Edmonton

Travelled with partner
Disliked: Amenities, property conditions & facilities
A worn property in need of better maintenance and better management .
Stayed 1 night in Mar 2024
Response from SAGE on 7 Mar 2024
We appreciate your feedback, this property is under new ownership and new management. Thank you for staying with us, hope to see you again.

10/10 Excellent

Avalon

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Super nice lady. Clean rooms easy parking
Stayed 1 night in Feb 2024
Response from SAGE on 29 Feb 2024
We appreciate your feedback. Thank you for staying with us, hope to see you again.

2/10 Terrible

Reyna

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrrible service and the room was very dirty. The bathroom had mold around the edges of the tub. The room did not look like it was cleaned prior before check in. Some of the food items for breakfast was also expired. Do not recommend.
Stayed 1 night in Feb 2024
Response from SAGE on 23 Feb 2024
Thank you for staying with us. Not sure what went wrong and how the service was terrible. The room was cleaned and inspected before check-in if the room had not been cleaned then It would not have been rented for breakfast according to you some of the food items were expired I wonder what items would they be since we have nothing but bread and yogurt with date code and I have not had any of that expired since we don't stock up and we get them every week.

6/10 Okay

Robert

Travelled with partner
The reception office was odorous. Offensive to me. Rooms were clean and comfortable as were the grounds. Good value
Stayed 1 night in Feb 2024
Response from SAGE on 19 Feb 2024
Thank you for staying with us and for your review. Not sure what odor was and what was offensive to you? was it incense or was it from someone else being in the office looking for room? Wish I knew. Hope to see you again.

2/10 Terrible

Ricardo

Business traveller
Disliked: Staff & service, property conditions & facilities
Beds are comfortable but over all the rooms are in very poor condition.
Stayed 1 night in Feb 2024
Response from SAGE on 17 Feb 2024
We appreciate your feedback, thank you for staying with us. and work in progress under new ownership. Hope to see you again.

2/10 Terrible

Gloria

Disliked: Amenities
I never stayed in needles ca at the days inn. It wouldn't let me cancel the order and I was charged twice fighting ut with my bank
Stayed 1 night in Feb 2024
Response from SAGE on 13 Feb 2024
Your reservation was canceled, however, we did not charge you twice so I don't know how you are claiming you got charged twice?

4/10 Poor

Brittany

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from SAGE on 12 Feb 2024
Thank you for staying with us and we appreciate your feed back.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The clerk was very helpful and courteous
Stayed 1 night in Feb 2024
Response from SAGE on 2 Feb 2024
Thank you for staying with us, we appreciate your feedback. Hope to see you again.

8/10 Good

Patti

Travelled with family
Liked: Staff & service
The staff seemed slightly inconvenienced when I requested extras. The property was not in great shape, the carpet tacks poked through and the bathroom mirror was cracked.The price was reasonable, but I don't think I would return it was disappointing
Stayed 1 night in Jan 2024
Response from SAGE on 21 Jan 2024
There is never an inconvenience to provide extras where needed and possible, however, you received what you requested as soon as I had someone available to bring everything to you. Thank you for the issues you pointed out in the room. Hope to see you again.

6/10 Okay

T

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Paint and plaster cracked throughout room. Beds were oddly springed and noisy getting in/out.
Stayed 1 night in Jan 2024
Response from SAGE on 17 Jan 2024
We appreciate your feedback, thank you for letting us know about the issues you had. Hope to see you again.

8/10 Good

Irene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe
Stayed 1 night in Jan 2024
Response from SAGE on 14 Jan 2024
We appreciate your feedback. Thank you so much. Hope to see you again.

8/10 Good

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good value for the price. Not somewhere you’d stay for long but was perfect for our one night stay.
Stayed 1 night in Jan 2024
Response from SAGE on 14 Jan 2024
We appreciate your feedback. Thank you for staying with us. very sorry you feel that you can not stay with us for the long term, however, we do have a doctor who is staying long term with us and many other guests who come from out of town to work and require a long-term stay. I wish I knew what made you have these feelings and I could do something about it to change your opinion on a long-term stay with us.

4/10 Poor

Charles

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a basic roadside motel. The place was last decorated sometime in the early 1920s, with thin walls and even thinner towels. The hot water runs out, you hear every noise, the floors were sticky, the sheets were dirty, the door didn't even lock properly.. we were happy to depart. In short, a typical roadside motel experience.
Stayed 1 night in Jan 2024
Response from SAGE on 14 Jan 2024
Thank you for letting us know about the issues you had. We appreciate your feedback.

6/10 Okay

Kristin

Disliked: Amenities, property conditions & facilities
This property was OK. It wasn’t all that clean, and it was a bit rundown. It seems like it needs some maintenance. I think I would look for another place to stay in Needles next time.
Stayed 1 night in Dec 2023
Response from SAGE on 14 Jan 2024
We appreciate your feedback. And yes we are working on updating and getting maintenance work done since the property is under new ownership and management. Thank you for staying with us. I hope you will give us another chance on your next trip to needles.

6/10 Okay

jeanine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
close to dog park
Stayed 1 night in Dec 2023
Response from SAGE on 15 Jan 2024
Thank you for staying with us.

8/10 Good

Steven

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from SAGE on 15 Jan 2024
Thank you, we appreciate your feedback.

8/10 Good

Raja

Stayed 1 night in Dec 2023
Response from SAGE on 21 Jan 2024
Thank you for staying with us, we appreciate your feedback. Hope to see you again.

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice linens, quiet heater, nicely decorated.
Stayed 1 night in Dec 2023
Response from SAGE on 15 Jan 2024
Thank you so much for staying with us, hope to see you again.

8/10 Good

Huanxiang, IRVINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from SAGE on 15 Jan 2024
We appreciate your feedback. Hope to see you again. Thank you very much.

10/10 Excellent

MARILLYNN

Travelled with partner
Very old, showers/bathtub needs to be regrouted. Paint missing on patches of wall. Linen clean.
Stayed 1 night in Dec 2023
Response from SAGE on 15 Jan 2024
Thank you for your feedback, and for staying with us. Hope to see you again.

8/10 Good

J-F

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from SAGE on 15 Jan 2024
We appreciate your feedback, thank you for staying with us.

8/10 Good

David, Sacramento

Stayed 1 night in Dec 2023
Response from SAGE on 15 Jan 2024
Thank you for staying with us, hope to see you again.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked and was very clean. The staff was very nice and helpful. Would definitely stay there again.
Stayed 1 night in Dec 2023
Response from SAGE on 15 Jan 2024
We appreciate your feedback, thank you for staying with us. Hope to see you again.

8/10 Good

Mark

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Great dog park next door. Rooms very small but bathroom was huge. Lots of noise from highway traffic.
Response from SAGE on 1 Dec 2023
Thank you for staying with us and for your feedback. Hope to see you again.

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great one night room on my trip thru Needles.
Stayed 1 night in Nov 2023
Response from SAGE on 1 Dec 2023
We appreciate your feedback, Thank you for staying with us. Hope to see you again.

6/10 Okay

THERESA, Buckeye

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property could use a little updating. The floor in the bedroom had been replaced but it could use a washing as our feet got dirty walking on it. Otherwise the room was clean. The breakfast is pretty basic, tiny pancakes, cereal, hard boiled eggs and toast. The breakfast area was clean.
Stayed 1 night in Nov 2023
Response from SAGE on 1 Dec 2023
We appreciate your feedback, Thank you for letting us know about the issue you had. hope to see you again.

4/10 Poor

Aimee

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
The property is rundown, and not kept up well, it was quiet, but probably because others don’t want to stay here, would not recommend
Stayed 1 night in Nov 2023
Response from SAGE on 1 Dec 2023
THIS PROPERTY IS UNDER NEW OWNERSHIP AND MANAGEMENT SO YES THE WORK IN PROGRESS TO UPDATE THE PROPERTY.

8/10 Good

Shingo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean. It is close from freeway so it’s easy to access.
Stayed 1 night in Nov 2023
Response from SAGE on 1 Dec 2023
We appreciate your feedback, thank you for staying with us. Hope to see you again.

8/10 Good

Robert

Travelled with family
Liked: Room comfort
Stayed 1 night in Nov 2023
Response from SAGE on 20 Nov 2023
We appreciate your feedback, thank you for staying with us. Hope to see you again.

10/10 Excellent

Barry

Stayed 1 night in Nov 2023
Response from SAGE on 15 Jan 2024
your feedback is very much appreciated. Thank you and hope to see you again.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
After traveling 10 hours it was nice to see the hotel check-in staff greet and welcome us with her smile. Breakfast was adequate with fresh fruit, juice included. Quiet location and accessible to I-40, this hotel was a perfect choice.
Stayed 1 night in Nov 2023
Response from SAGE on 16 Nov 2023
We appreciate your feed back, Thank you for staying with us. Hope to see you again.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for one night
No hot water. Turn knob to cold side and had mild lukewarm water not for long. Front desk said had issues with water but she said it’s frustrating that other side of the room had hot and other sides of the rooms do have not have hot water. Still working on it!!
Stayed 1 night in Nov 2023
Response from SAGE on 12 Nov 2023
We appreciate your feedback, thank you for staying with us. Hope to see you again.

6/10 Okay

Cassidy

Travelled with family, Travelled with pets, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property was average, staff was nice enough, rooms very cramped and way too much furniture in the Accessible room for a wheelchair. Could hear neighbors when talkingv normal and they could hear us, locks on doors didnt function properly. Kotd of old appliances and trash in an area with no door. Close to a dog park. Breakfast was average. No coffee in room. Lights didnt function with switches when you entered had to walk acriss dark room to find button on floor.
Stayed 1 night in Nov 2023
Response from SAGE on 8 Nov 2023
We appreciate your feedback, thank you for letting us know about the issues in the room will look into them.

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was our second overnight here as part of a road trip from SFO to ABQ and back. The first night we were a little taken aback by having an upstairs room and no elevator, and by some non-functioning electrical outlets. This time the room was downstairs and the outlets were fine, so no issues!
Stayed 1 night in Nov 2023
Response from SAGE on 8 Nov 2023
We appreciate your feedback. Thank you for staying with us. Hope to see you again.

6/10 Okay

Gregory

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You get what you pay for...treading on 1 star
The manager was pleasant and the lobby and main room of our room 118 were clean. However, the overall level of maintenance (see attached) of the bathroom door, floor, hotel room door is definitely nearing 1 star level. Beds are older and the exterior structure needs a lot of TLC.
Stayed 1 night in Nov 2023
Response from SAGE on 8 Nov 2023
We appreciate your feedback and thank you for pointing out issues however, the new owner took over in May, and yes it is a work in progress. Thank you for staying with us.

8/10 Good

michael

Stayed 1 night in Nov 2023
Response from SAGE on 23 Nov 2023
We appreciate your feedback, Thank you for staying with us. Hope to see you again.

8/10 Good

Donald

Liked: Cleanliness, staff & service
Was a bit taken aback by needing to get luggage upstairs (no elevator), and that only one corner of the room had electrical outlets. (The other side table had nonfunctional outlets.) But other than those, no complaints.
Stayed 1 night in Nov 2023
Response from SAGE on 4 Nov 2023
We appreciate your feedback, Thank you for letting us know about the issues you had. Hope to see you again.

10/10 Excellent

Chris

Stayed 1 night in Oct 2023
Response from SAGE on 22 Nov 2023
We appreciate your feedback, Thank you for staying with us. Hope to see you again.

4/10 Poor

Kelly

Disliked: Property conditions & facilities
Bed in the first room sounded like laying on a coil spring mattress. Could'nt move without loud squeeking. Were moved to another room. Water for the shower never got above luke warm. 25 dollar pet fee was excessive for the quality of the room provided. The highest we have ever been charged. Breakfast was meager at best. The only protein provided was cold hard boiled eggs.
Stayed 1 night in Oct 2023
Response from SAGE on 1 Nov 2023
We appreciate your feedback. Thank you for letting us know about the issues you had.

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value.
Nice place. Good value for the money. We got the suite, which is really just two single rooms with the wall in between knocked out. Still, it was large enough to be comfortable.
Stayed 1 night in Oct 2023
Response from SAGE on 1 Nov 2023
Thank you for staying with us. We appreciate your feedback. Hope to see you again.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from SAGE on 1 Nov 2023
We definitely appreciate your feedback, thank you for staying with us. Hope to see you again.

10/10 Excellent

Michael, Maryville

Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service at check in. Property is clean, and feels very safe! Very accommodating for the price
Stayed 1 night in Oct 2023
Response from SAGE on 30 Oct 2023
We appreciate your feedback, Thank you for staying with us. Hope to see you again.

10/10 Excellent

Sean

Stayed 1 night in Oct 2023
Response from SAGE on 18 Nov 2023
Thank you so much for your feedback, and for staying with us. Hope to see you again.

10/10 Excellent

Amu

Stayed 1 night in Oct 2023
Response from SAGE on 16 Nov 2023
We appreciate your feed back, Thank you for staying with us. Hope to see you again.