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Reviews of Wingate by Wyndham Murfreesboro Near MTSU

2 out of 5
Wingate by Wyndham Murfreesboro Near MTSU
118 Westgate Blvd, Murfreesboro, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 762 out of 1170 reviews" "
Rating 8 - Good. 238 out of 1170 reviews" "
Rating 6 - Okay. 97 out of 1170 reviews" "
Rating 4 - Poor. 32 out of 1170 reviews" "
Rating 2 - Terrible. 41 out of 1170 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was attuned to our needs. We got in late and had to leave early. There was an attendant at breakfast that made sure we were being helped if we needed anything. I drove from Minnesota to Florida and back to Minnesota with Make a Wish. We had several stops on our way. Aside from the Make a Wish Villa supplied for our little traveler, this was the best stay of our trip.
Stayed 1 night in May 2024

6/10 Okay

Melissa

Stayed 1 night in May 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from The Team at Wingate on 6 May 2024
We’re absolutely delighted to see your perfect score review! Your satisfaction is our top priority, and we’re overjoyed that we hit the mark for you. Thank you for choosing us, we appreciate your business!

10/10 Excellent

Saeid

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 1 night in May 2024
Response from The Team at Wingate on 6 May 2024
It’s a joy to see a full 5 out of 5 rating from you! Your glowing review is a testament to our dedication to guest satisfaction. Thank you for your feedback! We look forward to your next visit!

10/10 Excellent

Jenny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
; )
Stayed 1 night in May 2024
Response from The Team at Wingate on 6 May 2024
We’re ecstatic to receive a 5-star review from you! Your enthusiastic feedback fuels our commitment to excellence. Thank you for sharing your experience, and we hope to continue exceeding your expectations in the future!

8/10 Good

Leslie, Conroe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was probably the noisiest hotel I have ever stayed in, zero insulation. Breakfast was good!
Stayed 1 night in May 2024
Response from The Team at Wingate on 3 May 2024
Thank you for sharing your feedback about your recent stay. We apologize for any inconvenience you experienced due to noise levels during your visit. Our team is committed to ensuring a comfortable and peaceful environment for all guests, and we appreciate your patience. On a positive note, we’re glad to hear that you enjoyed the breakfast!

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are sharp.
Stayed 1 night in May 2024
Response from The Team at Wingate on 3 May 2024
Thank you for your positive feedback! We’re delighted to hear that our staff members made a positive impression during your stay. We all strive everyday with dedication and professionalism to contribute to creating a memorable experience for our guests. We appreciate your kind words and look forward to welcoming you back soon!

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from The Team at Wingate on 6 May 2024
We’re grateful for your 4-star review and happy to know you enjoyed your stay. Your feedback is invaluable, and we’re keen on making your next visit a perfect 5-star experience. Thank you for staying with us

10/10 Excellent

Sophia, Tybee Island

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for the price. Would absolutely stay here again!!
Stayed 1 night in Apr 2024
Response from The Team at Wingate on 2 May 2024
Thank you for sharing your positive experience! We’re thrilled to hear that you found our hotel to be a great value and that you would choose to stay with us again. We look forward to welcoming you back in the future!

8/10 Good

Robert

Stayed 1 night in Apr 2024
Response from The Team at Wingate on 30 Apr 2024
Thank you!

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love our stay
Stayed 1 night in Apr 2024
Response from The Team at Wingate on 29 Apr 2024
It’s wonderful to hear that you loved your stay with us! We strive to provide a memorable experience for all our guests, and your feedback is greatly appreciated. Looking forward to your next visit!

10/10 Excellent

Rene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel & the staff that checked me in was great!
Stayed 2 nights in Apr 2024
Response from The Team at Wingate on 29 Apr 2024
Thank you for sharing your positive experience! We’re thrilled to hear that you found the hotel to your liking and that our staff made a great impression during your check-in. We hope to welcome you back again soon!

10/10 Excellent

Naw

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay there with my 2 fur babies.
Stayed 1 night in Apr 2024
Response from The Team at Wingate on 29 Apr 2024
We’re so pleased to hear that you and your furry companions had a pleasant stay! It’s always a joy to host guests with their pets, and we’re glad we could make your experience a comfortable one. We look forward to welcoming all three of you back in the future!

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, staff & service
If you get migraines triggered by scents this is not the place for you. They have scent dispensers all over the hotel and in the hallways. I could smell it on my hair when I left the hotel each day. Very friendly staff and a decent breakfast for kids.
Stayed 2 nights in Apr 2024
Response from The Team at Wingate on 29 Apr 2024
Thank you for bringing this to our attention. We understand that scents can be a significant concern for guests with sensitivities, and we apologize for any discomfort caused during your stay. Your feedback is invaluable, and we will review our use of scent dispensers to accommodate the needs of all our guests better. We’re glad to hear that our staff was friendly and that the breakfast was enjoyable.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place . Thank you.
Stayed 1 night in Apr 2024
Response from The Team at Wingate on 29 Apr 2024
We’re delighted to hear that you had a great experience! Thank you for choosing to stay with us and for taking the time to leave a review. We hope to have the pleasure of serving you again in the future.

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best room/service ever... my only small problem was that i don't eat pork and they only had pork sausages for breakfast but everything was excellent.. shower was the best
Stayed 2 nights in Apr 2024
Response from The Team at Wingate on 23 Apr 2024
Thank you for your review! We’re delighted to hear that you enjoyed your stay with us. Our team takes great pride in providing excellent service and ensuring our guests have a comfortable experience.Regarding the breakfast, we apologize for any inconvenience caused by the limited options. We appreciate your feedback, and we’ll certainly take it into consideration for future improvements. We’re thrilled that you found the shower to be the best! Cleanliness and comfort are top priorities for us, and we’re glad you had a positive experience.Thank you for choosing our hotel, and we hope to welcome you back soon!

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room and public areas were very clean. The hotel is well staffed and provided a safe and quiet stay. We would stay again.
Stayed 1 night in Apr 2024
Response from The Team at Wingate on 23 Apr 2024
We’re absolutely thrilled to receive your positive feedback! It’s wonderful to know that the cleanliness of our rooms and public areas met your expectations. Our staff works diligently to ensure a welcoming and secure environment, and we’re glad that their efforts contributed to a peaceful stay for you.Your willingness to stay with us again is the highest compliment we could hope for. We look forward to your next visit and promise to continue providing the high standard of service you’ve come to expect from us.Thank you for taking the time to share your experience!

8/10 Good

Brian, Newnan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Team at Wingate on 23 Apr 2024
Thank you for you review!

10/10 Excellent

Robert

Stayed 1 night in Apr 2024

10/10 Excellent

Iulia

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Apr 2024
Response from The Team at Wingate on 23 Apr 2024
You’re welcome! Safe Travels!

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fifth stay at this property. We have always had a good experience. The rooms are clean and comfortable. The staff is friendly and helpful. The night manager on this visit was very accommodating and helpful. The breakfast is well prepared and tasty. Overall this is a very good place to stay.
Stayed 1 night in Apr 2024
Response from The Team at Wingate on 23 Apr 2024
It’s wonderful to hear that you enjoyed your stay with us! We’re glad that the cleanliness, spacious shower, ample storage space, and fantastic lighting in our hotel met your expectations. Our team is dedicated to providing helpful and efficient service, and it’s great to know we hit the mark for you.We’re thrilled that you found our hotel to be a great spot for travelers and that you had no complaints during your stay. Your satisfaction is our greatest reward.Thank you for taking the time to share your experience. We look forward to your next visit and the opportunity to serve you again. Safe travels!

8/10 Good

Joseph

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here overnight as we were driving through. This hotel was a wonderful surprise. We walked into a nice, clean lobby. Rooms were nice, plenty of lighting and outlets and places to charge phones, etc. The rooms were modern, shower was great its sliding glass doors. There were pump bottles of shampoo, conditioner, and body wash in the shower and pump bottle of lotion by the sink. The breakfast was the usual fare. The only thing I didn’t like was the on demand coffee machine, I prefer brewed coffee. I would highly recommend this hotel, reasonable price, clean, comfortable,
Stayed 1 night in Apr 2024
Response from The Team at Wingate on 16 Apr 2024
Thank you for your kind words and for recommending our hotel. We are thrilled to hear that our clean lobby, modern rooms, and the amenities provided made for a pleasant surprise during your travels. It’s wonderful to know that the lighting, outlets, and the convenience of our showers added to your comfort.We understand that a good cup of coffee can make all the difference in the morning, and we appreciate your preference for brewed coffee. Your feedback is invaluable, and we will certainly consider it as we continuously seek to improve our guests’ experiences.We’re delighted you found our hotel to be a comfortable and reasonably priced option, and we look forward to welcoming you back on your next journey through.

10/10 Excellent

Jade

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and modern. Staff was very nice. Delicious hot breakfast with many choices.
Stayed 1 night in Apr 2024
Response from The Team at Wingate on 12 Apr 2024
We’re thrilled to hear that you enjoyed the cleanliness and modernity of our hotel, as well as the friendliness of our staff. It’s great to know that our hot breakfast with its variety of choices was to your liking.Thank you for your feedback, and we look forward to serving you again in the future.

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very good all the way around. Thanks
Stayed 1 night in Apr 2024
Response from The Team at Wingate on 16 Apr 2024
It’s wonderful to hear that you had a positive experience with us. We’re delighted that every aspect of your stay met your expectations. Thank you for taking the time to let us know, and we hope to have the pleasure of serving you again in the future.

2/10 Terrible

Brandon

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is rundown, and in need of repair. We found the bed had blood stains on the mattress. The floor in the bathroom was rotting and starting to give in front of the toilet. We found that the comforter had blood or feces on it. We tried to speak with someone at the front desk, but no one was there. We had to just leave our key card in a basket. We will never stay at this hotel chain again.
Stayed 1 night in Apr 2024
Response from The Team at Wingate on 10 Apr 2024
We are extremely concerned to hear about your experience. The conditions you described are alarming and not at all reflective of our standards or our Hotel. Our Hotel is modern & looks brand new even at 3years old. We take great pride in providing our guests with a safe, clean, and welcoming environment.We have already initiated a full comprehensive investigation to better understand the situation you experienced and to ensure that if any issues are found, that they will remain an isolated incident. As for check-out- We apologize for any inconvenience you may have experienced; our front desk staff was attending to other guests. We will also review our front desk operations to improve the availability and responsiveness of our staff.We value your feedback.

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay here. Clean, quiet, beds comfortable, breakfast adequate. Price right. Will be back
Stayed 1 night in Apr 2024
Response from The Team at Wingate on 10 Apr 2024
We are so pleased to hear that you enjoyed your second stay with us. Your satisfaction with our clean, quiet accommodations, comfortable beds, and breakfast offerings is wonderful to hear. We’re also glad that you found value in our pricing. We eagerly await your next visit and promise to continue providing the quality service and comfort you have come to expect from us.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Team at Wingate on 12 Apr 2024
Thank you for your review!

6/10 Okay

Troy

Stayed 1 night in Apr 2024
Response from The Team at Wingate on 29 Apr 2024
Thank you!

4/10 Poor

Claire

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was not very nice. Once I checked in, I realized that it was not a newly-built property, but a painted and re-carpeted aged property. There was so much noise from under the door all night, and far too many additional entrances.
Stayed 1 night in Jan 2024
Response from The Team at Wingate on 3 Apr 2024
Thank you for taking the time to share your feedback with us. While we may not be brand-new construction, we did complete a “down to the studs” remodel, add on and rebuild/reconfigure- before we opened three years ago. We are the newest, nicest, cleanest, modern option available in the mid-price hotel market here in Murfreesboro-with the most caring staff, who continually strive to provide a comfortable and welcoming atmosphere for all our guests.We take pride in being the best & have earned Best of Wingate all three years we have been operational as well as numerous other awards, and certifications for our commitment to deliver excellence by providing a clean, comfortable, safe place for all our guest. . We understand your concerns regarding the noise and the property’s age. Please rest assured that we are committed to improving every aspect of our guests’ experience. We have noted your comments about the noise and are looking into additional soundproofing measures to ensure a peaceful stay. Our team is also reviewing the accessibility of our entrances to maintain a balance between convenience and security.We appreciate your patronage and your feedback.

6/10 Okay

Courtney

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from The Team at Wingate on 3 Apr 2024
Your satisfaction is our top priority. Thank you for your review!

10/10 Excellent

Dana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a short trip for a funeral. Staff was friendly and room was clean.
Stayed 1 night in Mar 2024
Response from The Team at Wingate on 1 Apr 2024
Thank you for choosing our hotel during your recent visit. We are deeply sorry for the circumstances of your trip, but we’re glad to hear that our staff’s friendliness and the cleanliness of your room brought some comfort during this difficult time.

6/10 Okay

Dan

Travelled with family, Travelled with pets, Travelled with partner
Liked: Staff & service
Unfortunately we had to cancel our reservation Expedia and hotel state “pet friendly”, but the hotel is ONLY dog friendly, and we have a cat, she’s clean, declawed and litter trained. And she doesn’t BARK !!! 😁 Site should state that they are dog friendly only, not pet friendly. But hotel mgmt were great and gladly cancelled our reservation without question, only problem was we had to call Expedia to have our refund generated, but Expedia was efficient and worked with us and hotel mgmt to refund our prepaid amount
Stayed 1 night in Mar 2024
Response from The Team at Wingate on 1 Apr 2024
We sincerely apologize for the confusion regarding our pet policy. We appreciate your feedback and understand the inconvenience this has caused. Unfortunately, the online travel agency you booked through does not allow the option of listing ourselves as Dog Friendly Only. It’s either a yes for pets allowed or a No. When traveling with pets and/or using an online travel agency, it is always advisable to contact the hotel directly about their specific pet policy.We’re relieved to hear that our management team and Expedia were able to assist you efficiently with the cancellation and refund.

8/10 Good

April Kristeen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Affordable, water pressure could be better. (Mixed Feelings on Breakfast)
Stayed 2 nights in Mar 2024
Response from The Team at Wingate on 1 Apr 2024
Thank you for your review!

6/10 Okay

Joreen

Travelled with partner
Disliked: Amenities
Old hotel renovated. Not a great area. Sign posted said not to keep any items in your car. Thin walls.
Stayed 1 night in Mar 2024
Response from The Team at Wingate on 1 Apr 2024
We are grateful for your feedback and happy to know that our renovation efforts have been recognized. We have won BEST OF WINGATE, all three years we have been operational.We understand your concerns about the area and the cautionary advice regarding personal items in cars. In this world we live in, individuals are responsible for securing their own personal items, whether that be at a hotel, or anywhere else. We assure you that our location is secure, and we take our guests’ safety seriously. We also acknowledge your comment about the thin walls. We strive to provide a peaceful environment, and that is why we provide a built-in sound machine on the alarm clocks. For any grievous noise complaints, a quick call to the front desk would be advised.We appreciate your feedback.

10/10 Excellent

Jeremy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here numerous times. The rooms have always been clean and the staff polite, friendly and professional.
Stayed 1 night in Mar 2024
Response from The Team at Wingate on 1 Apr 2024
Thank you for your continued loyalty and for taking the time to share your positive experiences with us. We are delighted to hear that our commitment to cleanliness and our staff’s courteous and professional service consistently meet your expectations.We look forward to welcoming you back again soon.

10/10 Excellent

Karen

Stayed 1 night in Mar 2024
Response from The Team at Wingate on 16 Apr 2024
Thank you for your feedback.

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Staff was very friendly and the breakfast was great
Stayed 1 night in Mar 2024
Response from The Team at Wingate on 1 Apr 2024
We’re thrilled to hear that you enjoyed your stay with us! Your kind words about our staff and breakfast are greatly appreciated. We strive to provide a welcoming atmosphere and a delicious start to the day, and we’re glad we succeeded during your visit.Looking forward to hosting you again soon.

10/10 Excellent

Kim M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from The Team at Wingate on 1 Apr 2024
Thank you for your review!

2/10 Terrible

Aml

Stayed 1 night in Mar 2024
Response from The Team at Wingate on 16 Apr 2024
We noticed your recent rating and would like to express our concern that your experience may not have met your expectations. We are committed to providing our guests with the highest level of service. Please feel free to reach out to us directly via email, with any specific concerns. Your satisfaction is our priority, and we hope to have the opportunity to better serve you in the future.

10/10 Excellent

Charmelle

Liked: Cleanliness, staff & service, property conditions & facilities
Amazed
Stayed 2 nights in Mar 2024
Response from The Team at Wingate on 1 Apr 2024
Thank you for your review!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly
Stayed 1 night in Dec 2023
Response from The Team at Wingate on 1 Apr 2024
Thank you for your review!

8/10 Good

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast needed a lot to be desired.
Stayed 3 nights in Mar 2024
Response from The Team at Wingate on 1 Apr 2024
We’re sorry to hear that our complimentary breakfast did not meet your expectations.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Team at Wingate on 1 Apr 2024
Thank you for your review!

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is clean and relatively new. The room itself was clean, the beds comfortable, but there was very little water pressure (and this was after the early morning shower rush). The walls are very thin, and you can easily hear people in the hallways and in the other rooms. It was easy to find and a block off I-24 which was convenient.
Stayed 1 night in Mar 2024
Response from The Team at Wingate on 18 Mar 2024
Thank you for your feedback. We’re glad to hear that you found our property clean and our beds comfortable. We apologize for the inconvenience caused by the water pressure and the noise levels. Your comfort is our priority, and we will look into these matters promptly. It’s great to know that our location provided you with the convenience you needed. We hope to welcome you back and ensure a more serene and satisfying experience in the future.

4/10 Poor

Michael

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
At the time of my arrival, I noticed urine on the toilet seat, and human hair inside the shower and on the bathroom floor. It was very noticeable, there is no way the cleaning staff should have missed it if they cleaned the room properly.
Stayed 3 nights in Mar 2024
Response from The Team at Wingate on 16 Apr 2024
Thank you for your sharing your experience.

10/10 Excellent

shayla

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Mar 2024
Response from The Team at Wingate on 17 Mar 2024
Thank you for your review!

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I've stayed at this property, and both times the rooms have been clean, the staff is friendly, and the lobby is well-maintained.
Stayed 2 nights in Mar 2024
Response from The Team at Wingate on 17 Mar 2024
Thank you for your continued patronage! We greatly appreciate your loyalty and are thrilled to hear that your experiences at our property have been consistently positive. Our commitment to cleanliness, friendly service, and maintaining a welcoming lobby remains unwavering. It’s guests like you who motivate us to maintain these high standards.We look forward to welcoming you back for your third stay, and we’ll strive to make it just as enjoyable as the previous ones. Safe travels!

10/10 Excellent

Shawn, Newcomb

Stayed 1 night in Mar 2024
Response from The Team at Wingate on 3 Apr 2024
Thank you for your review!

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Mar 2024
Response from The Team at Wingate on 14 Mar 2024
Thank you for your review!

10/10 Excellent

Juline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was quiet, clean and had a comfortable bed. The staff was super helpful both in the evening and the morning breakfast staff. We did drive 5 miles to have a dinner other than fast food near by and it was worth it. Best hotel we stayed on this trip!
Stayed 1 night in Mar 2024
Response from The Team at Wingate on 15 Mar 2024
Dear guest,We are thrilled to hear that you enjoyed a peaceful stay in a clean room with a comfortable bed. It’s wonderful to know that our staff made a positive impact on your experience, both in the evening and during breakfast.We’re also pleased that your dining experience, although a short drive away, was worth it and added to the enjoyment of your trip. Thank you for sharing such kind words and for considering us the best hotel on your journey. We look forward to welcoming you back soon for another exceptional stay.