Suite, 1 King Bed (Wine Themed Unique) | View from room
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Reviews of The Gateway Hotel Ambad

5 out of 5
The Gateway Hotel Ambad
P 17 Midc Ambad Maharashtra, Nashik, Maharashtra

Reviews

8.8

Excellent

Rating 10 - Excellent. 63 out of 119 reviews" "
Rating 8 - Good. 42 out of 119 reviews" "
Rating 6 - Okay. 10 out of 119 reviews" "
Rating 4 - Poor. 4 out of 119 reviews" "
Rating 2 - Terrible. 0 out of 119 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Arti

Stayed 3 nights in Jan 2024

10/10 Excellent

Tushar

Stayed 1 night in Dec 2023
Response from The Gateway hotel, Nashik on 1 Jan 2024
Dear GuestGreetings from The Gateway Hotel Nashik. We would like to take this opportunity to thank you for taking the time to write a review on your experience at The Gateway Hotel Nashik.It was indeed a pleasure to have you stay with us and thank you for sharing your wonderful feedback. The team takes great pride in the service they provide and we believe it is the small details, which make the big difference and drive us towards perfection.Your generous praise of our team, our service and facilities is truly very encouraging. We greatly value your kind patronage and look forward to the pleasure of welcoming you back to your home in Nashik.With best regards,Christopher ViegasGeneral ManagerThe Gateway Hotel Ambad, Nashik

10/10 Excellent

Saratchandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Sachin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were visiting from US for 2 days/nights and enjoyed our stay at Taj. The room was very clean and tidy and well organized. Kudos to the entire staff they took good care of us and special thanks to the folks in Dining (Abhijit and team(Dipali,Sejal and Umesh)) who showered lotz of love towards our kid and delicious food. Only con I can find wish the pool area was ready. Highly recommend and we will stay here again.
Stayed 2 nights in Aug 2023
Response from Christopher Viegas on 14 Sept 2023
Dear Mr. Sachin,Greetings from The Gateway Hotel Nashik. We would like to take this opportunity to thank you for taking the time to write a review on Expedia on your experience at The Gateway Hotel Nashik.We know that you had the option of several hotel stays in the city, and we are grateful for this opportunity.The team and I sincerely appreciate the wonderful feedback that you have shared about our facilities and our hospitality. It means so much to all of us here. It’s our team that makes our hotel special. I am very lucky to have a dedicated team who do all they can to delight our guests and ensure they carry everlasting and fond memories. I have shared your compliments with the entire team, for whom it has been a great source of inspiration.At The Gateway Hotel Nashik, it is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We are delighted to read that we have exceeded your expectations.Thank you once again for choosing to stay with us, and we all look forward to welcoming you back and to another opportunity to create more memories for you.With best regards,Christopher ViegasGeneral ManagerThe Gateway Hotel Ambad, Nashik

10/10 Excellent

Rasika

Stayed 3 nights in Jun 2023
Response from Christopher Viegas on 14 Sept 2023
Dear Ms. Rasika,Greetings from The Gateway Hotel Nashik. We would like to take this opportunity to thank you for taking the time to write a review on Expedia on your experience at The Gateway Hotel Nashik.We are sincerely delighted that you found our hospitality to be par excellence. It is feedback from valued guests like you that motivates us to strive for excellence.My team and I look forward to the pleasure of welcoming you back again.With RegardsChristopher Viegas General ManagerThe Gateway Hotel Ambad, Nashik

10/10 Excellent

Sunny, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Christopher Viegas on 14 Sept 2023
Dear Mr. Sunny,Greetings from The Gateway Hotel Nashik. We would like to take this opportunity to thank you for taking the time to write a review on Expedia on your experience at The Gateway Hotel Nashik.We are sincerely delighted that you found our hospitality to be par excellence. It is feedback from valued guests like you that motivates us to strive for excellence.My team and I look forward to the pleasure of welcoming you back again.With RegardsChristopher Viegas General ManagerThe Gateway Hotel Ambad, Nashik

4/10 Poor

Jatin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Below par quality
The hotel is from Taj group, known for the hospitality but unfortunately quality of room, facility, food, toiletries, cleanliness etc. are far below par then standard. Only positive is smile on face of staff
Stayed 1 night in May 2023
Response from Christopher Viegas on 14 Sept 2023
Dear Mr. Gandhi,Greetings from The Gateway Hotel Nashik. We would like to take this opportunity to thank you for taking the time to write a review on Expedia on your experience at The Gateway Hotel Nashik.Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience caused to you. Customer feedback has always been an integral part of our learning curve, understanding and catering to the needs of our esteemed guests. I am thankful to you for taking time out to highlight the area of concern. It is our sincere endeavour to ensure that we take utmost care of our guests and ensure that we live up to their expectations. However, in this instance we have failed to come up to your expectations. We have taken up these shortfalls with our concerned team and you would be glad to find an improvement in the quality of the products offered on your next visit.Request you to consider this incident in isolation and give us another opportunity to serve you better.With RegardsChristopher ViegasGeneral ManagerThe Gateway Hotel Ambad, Nashik

10/10 Excellent

Nilesh, north chelmsford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service and staff were friendly and nice
Stayed 2 nights in Mar 2023
Response from Christopher Viegas on 14 Sept 2023
Dear Mr. Nilesh,Greetings from The Gateway Hotel Nashik. We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Gateway Hotel Nashik.We are sincerely delighted that you found our hospitality to be par excellence. It is feedback from valued guests like you that motivates us to strive for excellence.My team and I look forward to the pleasure of welcoming you back again.With RegardsChristopher Viegas General ManagerThe Gateway Hotel Ambad, Nashik

10/10 Excellent

Rohitkumar

Stayed 1 night in Feb 2023
Response from Christopher Viegas on 14 Sept 2023
Dear Mr. Rohitkumar,Greetings from The Gateway Hotel Nashik. We would like to take this opportunity to thank you for taking the time to write a review on Expedia on your experience at The Gateway Hotel Nashik.We are sincerely delighted that you found our hospitality to be par excellence. It is feedback from valued guests like you that motivates us to strive for excellence.My team and I look forward to the pleasure of welcoming you back again.With RegardsChristopher Viegas General ManagerThe Gateway Hotel Ambad, Nashik

10/10 Excellent

Vipul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, well maintained; staff very courteous and helpful, informative; Food excellent, rooms are spacious, clean and well maintained with all facilities whether its a business trip or leisure family trip. Overall great experience.
Stayed 1 night in Dec 2022
Response from Christopher Viegas on 14 Sept 2023
Dear Mr. Vipul, Greetings from The Gateway Hotel Nashik. We would like to take this opportunity to thank you for taking the time to write a review on Expedia on your experience at The Gateway Hotel Nashik.Thank you so much for your positive comments regarding our accommodation, facilities, Food and most importantly our service.The Gateway Hotel Nashik experience is all about people working together to create beautiful memories for all our guests and I am delighted to note that we were able to serve you well. Your kind and generous comments are much appreciated and are a great source of motivation for our team. Many thanks again for taking the time to write the review and we hope to welcome you back soon. Thanks & RegardsChristopher ViegasGeneral ManagerThe Gateway Hotel Ambad, Nashik

8/10 Good

kshitij

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stay with family
Hotel is good but it’s not a fresh property how u expect it to be with the name taj It needs an overall maintenance
Stayed 2 nights in Nov 2022
Response from Christopher Viegas on 14 Sept 2023
Dear Mr. Kshitij,Greetings from The Gateway Hotel Nashik. We would like to take this opportunity to thank you for taking the time to write a review on Expedia on your experience at The Gateway Hotel Nashik.We are sincerely delighted that you found our hospitality to be par excellence. It is feedback from valued guests like you that motivates us to strive for excellence.My team and I look forward to the pleasure of welcoming you back again.With RegardsChristopher Viegas General ManagerThe Gateway Hotel Ambad, Nashik

10/10 Excellent

Nitin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Nice comfortable stay & friendly staff, Good Multi dishes breakfast, location very easy to go anywhere nearby
Stayed 1 night in Aug 2022
Response from Christopher Viegas on 14 Sept 2023
Dear Mr. Nitin,Greetings from The Gateway Hotel Nashik. We would like to take this opportunity to thank you for taking the time to write a review on Expedia on your experience at The Gateway Hotel Nashik.We are sincerely delighted that you found our hospitality to be par excellence. It is feedback from valued guests like you that motivates us to strive for excellence.My team and I look forward to the pleasure of welcoming you back again.With RegardsChristopher Viegas General ManagerThe Gateway Hotel Ambad, Nashik

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Anamika factor and Ambad experience.
Clean, well maintained property . Excellent service.Always smiling and ready to help.Ms Anamika,( front office/ guest relations) needs a special mention for the genuine care shown and ensuring a satisfying stay. Checked everyday to see that everything was ok..was there for four days. Unique personal touch.
Stayed 3 nights in Jul 2022
Response from Christopher Viegas on 14 Sept 2023
Dear GuestGreetings from The Gateway Hotel Nashik. We would like to take this opportunity to thank you for taking the time to write a review on Expedia on your experience at The Gateway Hotel Nashik.The team was overwhelmed to read your kind words of appreciation. Our team members are our greatest strength and your appreciation will certainly motivate them to scale for new heights in excellence.At The Gateway Hotel Nashik, it is our endeavour to ensure that every guest leaves as an ambassador of our hotel. We are happy to read that we have met your expectations.We sincerely appreciate your recommendation of our hotel and certainly look forward to your next stay with us, and hope to remain your favourite hotel in Nashik for years to come.With best regards,Christopher ViegasGeneral ManagerThe Gateway Hotel Ambad, Nashik

10/10 Excellent

Dinesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Christopher Viegas on 14 Sept 2023
Dear Mr. Dinesh,Greetings from The Gateway Hotel Nashik. We would like to take this opportunity to thank you for taking the time to write a review on Expedia on your experience at The Gateway Hotel Nashik.We are sincerely delighted that you found our hospitality to be par excellence. It is feedback from valued guests like you that motivates us to strive for excellence.My team and I look forward to the pleasure of welcoming you back again.With RegardsChristopher Viegas General ManagerThe Gateway Hotel Ambad, Nashik

10/10 Excellent

Pramila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Fantabulous stay at Hotel Gateway!
The stay at the Gateway Hotel was fantabulous. The staff was extremely courteous and helpful. The buffet spread was lavish and the food was delicious. The salon located in the hotel is very good. Mansi, the manager of the Hotel was extremely diligent, proactive and kind. She is very good for the brand of the hotel.
Stayed 1 night in Feb 2022
Response from Christopher Viegas on 14 Sept 2023
Dear Ms. Pramila, Greetings from The Gateway Hotel Nashik. We would like to take this opportunity to thank you for taking the time to write a review on Expedia on your experience at The Gateway Hotel Nashik.We are sincerely delighted that you found our hospitality to be par excellence. It is feedback from valued guests like you that motivates us to strive for excellence.My team and I look forward to the pleasure of welcoming you back again.With RegardsChristopher Viegas General ManagerThe Gateway Hotel Ambad, Nashik

8/10 Good

Priyesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing City hotel with superb hospitality
Well I have no complains with the hotel and it up to the mark. 10/10 for any hospitality and touch points that could have been covered. I was little bit disappointed as before this I was staying in a resort in the vineyard area of Nashik and was expecting a similar experience but that was poor research on my behalf, it's a very nice city hotel and will definitely recommend for those who are traveling to Nashik, but if you are primarily staying for vineyards then please book a stay in vineyard region only
Stayed 1 night in Aug 2021

8/10 Good

Hitesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly surrounded with Nature and Garden. Delicious Breakfast
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Prag Raj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

8/10 Good

Hiran

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2021

8/10 Good

Chirag

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs major upgrade
Property & it's amenities are really outdated now! It's more like a 3star property with 5star service.. Price was extremely high considering the overall experience
Stayed 2 nights in Dec 2020

10/10 Excellent

ANSHUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Gateway for Weekend with Family
The Check in was smooth, Rooms are big spacious, clean. Bathroom are big too. We have a Garden facing room. Lobby was beautifully decorated for Christmas, Meals were awesome. We had all meal plan. Great variety. The Zen area in the garden was a unique experience. Huge open Garden perfect place to play Badminton, Fressbies, Running games with kids and friends.
Stayed 2 nights in Dec 2020

10/10 Excellent

nandan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Nikhil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

dhruv

Travelled with group
Liked: Cleanliness, staff & service, room comfort
staff is very courteous
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has old world charm and is tastefully decorated
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property Great ambiance Beautiful walking trail Peaceful
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The greenery and the openness of the property is its USP. Serene and calm.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice and Bright
Terrific property I wish I could have spend more time there. I could not get all the lights to go off without some engineering. It was late. I was tired and somehow I could not get the right combination of 3 way switches that would turn off all the lights.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Nov 2019

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Gateway is an Excellent example of hospitality
Excellent property with wonderful people working there. Enjoyed our stay at the hotel and staff was extremely courteous and kind to be always there when we needed. Highly recommended if you staying in Nasik...!
Stayed 2 nights in Oct 2019

10/10 Excellent

steve

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
A beam over the bathroom door fell on me. It could have hit me on my head but it hit my right arm that was extended as I was sliding the door. Staff there moved me to another room but it was a bad experience.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Service was excellent and staff behaviour was very good, Air condition in the room are not up to the mark, in 3 days changed room 3 times.
Stayed 3 nights in Oct 2019

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely property
Excellent service, dog friendly and lovely property. Ideal for weekend getaway.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Very helpful staff. Sutapa in reception is very nice girl. In the restaurant Pintu is very decent and helpful.
Stayed 2 nights in Sep 2019

4/10 Poor

Parth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Think twice about booking your rooms here.
1st of all, when checked in around 3pm the room which was given was not cleaned. Then had to ask them to shift us to the other room. Then Once we entered the room, the whole room was vibrating.. All walls were vibrating. We told the reception to make sure that they check the room and change it asap with an extra bed arrangement at 5pm when we left to roam around the city. But when we returned late at night around 11:40 we saw that we were in the same room , without any extra bed arranged. Called up the reception again to be on hold for a while and then they said we would try to shift you in another room. Then at 12:30 we finally went in a new room all tired. The extra bed had no locks, it kept moving at night so no sleep! There were no proper toiletries in this room. All in all not a great experience here at The Gateway Hotel which is supposed to be under the Taj umbrella. We just got to hear a sorry when checking out thats all.. Really disappointed with the Stay!
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Sujay, Mumbai

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The ambience, the hospitality, the comfort, the luxury. All the minute details were well taken care of. In fact, the staff goes out of their way to cater to guests. Special thanks to chef Navneet for preparing the food for our 8 month old. The hotel is well equipped with enough games and entertainment that one needn’t even venture outside
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property is excellent, room service and cleanliness is up to mark ,Staying at property is very nice experience, kids garden is well maintained.I did not like food in the resturant ...Dinner was not up to the mark, Breakfast was good.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

VIKAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable short stay. Property is nice and the staff is very friendly.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Disliked: Amenities
Stayed 1 night in Mar 2019

4/10 Poor

Tarun

Disliked: Cleanliness, staff & service, property conditions & facilities
blot on taj hotels name
Taj name and central location , but zero mantainence food quality very bad, and linen torn ,not very fresh feel
Stayed 1 night in Mar 2019

8/10 Good

Jay

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landscape and big garden spaces and sheer size of the property was truely unique. The only thing missing was a bar that is open till late hours.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the staff - extremely helpful and excellent care for the guests. Went out of their way to fulfill any requests. Accomadated food requests
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfortable rooms. Excellent front desk staff, at citrine restaurant, panchratna, right to the welcome reception desk, Rajdeep and team were super efficient and also planned a sweet surprise to celebrate the reason for this trip- our parents wedding celebration. Definitely recommend a stay at the Taj Ambad.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay but bait & switch on WiFi
The hotel is a bit dated but overall it is nice for a night or two. The staff was also very friendly. My only complaint is the fact that they charge for internet. I booked a room which included internet but when I clicked on the 'upgraded' internet option (I assumed this is what I pre-paid), they charged an additional fee. I asked the manager about this at checkout and when I showed him that I prepaid for internet, he wouldn't credit me the 'upgrade' amount. It's only INR700 but it felt like they were taking advantage and hitting up their guests for small things after paying 13k for a standard room for one night. The manager was very dismissal in his reply which led me to write this review - unfortunately for many people, one inaction by a manager can easily wipe away 10 good actions by the other staff. They should seriously consider including internet as a standard like most 4+ star hotels these days. Overall, a good experience but it left a slight bitter taste in the end.
Stayed 1 night in Nov 2018