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Reviews of Sundowner Spanish Lady Motel

3.5 out of 5
Sundowner Spanish Lady Motel
348 Kennedy Road, Napier

Reviews

7.6

Good

Rating 10 - Excellent. 55 out of 211 reviews" "
Rating 8 - Good. 95 out of 211 reviews" "
Rating 6 - Okay. 33 out of 211 reviews" "
Rating 4 - Poor. 17 out of 211 reviews" "
Rating 2 - Terrible. 11 out of 211 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
I liked the location and the staff were very obliging. The unit was clean and comfortable but the whole property needed an uplift. The fountain in the front was surrounded by a weedy garden and it is supposed to be the frontispiece of the property. The unit needed a refit to make it more up to date.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great value for money, not too far out of town. Plenty of space in unit. Helpful staff
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
I liked nothing. It was 'unique' in that it is a ramshackled mess.
Stayed 2 nights in Feb 2020

4/10 Poor

Colleen

Liked: Staff & service
Disliked: Property conditions & facilities
While the man at the front desk was lovely, the place was very run down and worn out.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was nothing like in advertising photo. The dining furniture was disgusting and should have been replaced a long time ago. The seat cushions were stained and dirty. The bed covers were questionable as to when they had been cleaned Overall not somewhere I would recommend staying at
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old, shabby and run down. There were ants eggs in shower, cockroaches, and snail in room. Wallpaper peeling, shower had poor pressure. Very poorly maintained.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Overall fine for what we needed. Clean but the pillows were a bit useless. Value for money but the place would beneifit from a bit of a tidy up.
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Where do i start! Leaking toilet cistern held together with brown packing tape, towels threadbare and even holes in them, dirty stained dining chairs, net curtains on ranch slider door about 24 inches too long and a real tripping hazzard, iron cord damaged with bare wires showing, electric cooker cracked, bedroom side tables in poor condition.
Stayed 2 nights in Feb 2020

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value & service
Excellent service. Everything we needed for an overnight stay.
Stayed 1 night in Feb 2020

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Hosts were super duper friendly and very convenient for the concert. Transport for concert was organised by a private company, can highly recommend.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Could be better
Place is a little run down and needs a lot of renovation. However unit was clean and had all the utensils you need. It is situated on a main road so if you have a unit at the front, street noise at night can be a problem. Manager was friendly and check in quick.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
It was a cheap stay so even though the condition of the place was a bit run down I was clean and had everything we needed. The service came without a smile. That was disappointing.
Stayed 2 nights in Jan 2020

6/10 Okay

Nathan, Palmerston North

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was a great set-up and great location, staff was good, not friendly but not unfriendly either. Only problem we had was we all came back with itchy bites, either from the carpets or the beds. Otherwise it was a good stay. Thanks
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very in need of maintenance. Door to shoer room broken. Window latch in shower broken. Paint peeling etc.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

you tian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, staff & service, room comfort
A little tired, but clean comfortable and great value, would stay again next time im in the area
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay for one night , great value for money but the place could use an update.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Room in need of renovation, road noise Facilities were ok
Stayed 1 night in Nov 2019

8/10 Good

Lesley, Gisborne New Zealand

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before so it makes life easier to use somewhere you have been before. They are very easy to find and handily situated to McLean Park if you are heading to Napier for the cricket. Sky TV and a swimming pool complete the package. AC also appreciated.
Stayed 1 night in Nov 2019

4/10 Poor

Neil

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

julie

Liked: Cleanliness, staff & service
Spanish Lady Motel
When I arrived the kitchen floor was flooded, had to mop up with towel.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
They had a swimming pool but hours were restricted from 0900-1700Hrs (5pm), and it was a warm day, but it is considered winter, so closed early.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The area was great but the unit we had needed work done on it. Curtains off the hooks, Cupboard door off one hinge, Water supply was very slow as though we were on a rural property with no pressure system, window did not lock in main bedroom, no plug in bathroom basin even though we asked. Beds were very comfortable and unit suited us very well but !!!!
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
For the price the motel was awesome. Very clean and the guy at the front desk was nice and had the heatpump going for us on arrival.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Close to town and in a handy location for travelling to and from when visiting family
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here abit good value
Place is basic but good value aircon nice comfortable bed sky tv. Bathroom door was hard to open and close besides that no issues
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is like many in NZ. We had a room with 5 beds. We only needed the Queen and 1 single. But it was fine. Every day the manager came by with clean towels and anything else we may need. He was extremely polite. The kitchen was great. We used the oven, the toaster, the fridge and the microwave. Having dishes and serving utensils was great! The TV was awesome. Always something to watch. Even though it was cold, the outdoor pool was open. We chose not to swim (freezing). But we did do laundry and were able to hang the clothes out to dry on the line. There were pegs and everything! Would go back again!!!!!
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed was there. Loved the heat pump and clean towels put in the room each day. The staff were nice and we felt comfortable and welcome. I think the place could have been more thoroughly cleaned between guests. Namely around the edges and corners of the Lino in the toilet and dust shelving. Not a huge thing but noticeable and easily addressed.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Overall we had a pleasant stay, just a bit noisy so close to abusy road.
Stayed 6 nights in May 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Bathroom and kitchen facilities are terrible and road noise is constant
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Apr 2019

6/10 Okay

john

Liked: Cleanliness, staff & service
m
Tidy clean and cheap. Just what I wanted as a bed for one night.
Stayed 1 night in Apr 2019

6/10 Okay

SASA

Liked: Staff & service
Disliked: Property conditions & facilities
Easter Break - Family Trip
Check in was smooth and the motel was able to find a baby cot for our youngest. Lindt Easter Eggs were there on arrival and replenished each day (a nice surprise for the kids). Room was dated but met our needs. Daily cleaning was good but the occasional cockroach sighting was a little disappointing.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Clean, secure, friendly staff and a good price. Thank you:)
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and good amenities.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like the weather - couldnt have a swim in the lovely pool !! I liked the situation of the motel - close to everything we went too, and the staff were friendly and helpful.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice and clean
Place is dated but it was clean there was aircon and I had a good sleep spa could have done with a clean
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Friendly owners, allowed me to check in early. Thank you
Stayed 1 night in Feb 2019