8 Allée du Commandant Charcot, Nantes, Pays de la Loire
Reviews
8.8
Excellent
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Practically brand new hotel, situated within a 5 minute walk to the train station and to the Duc de Bretagne castle. Despite its location, I heard no noise from my window. The heating worked well and the bathtub was immaculate - I could have taken a bath but did not have the time. It is well located to most of the sites. Breakfast was plentiful in a bright room with plenty of room. I would recommend and stay here again.
Verified traveller
Stayed 1 night in Nov 2023
Response from Nicolas on 13 Nov 2023
Hello and thank you for taking the time to write us a comment. Your description is so complete that I do not know what to add ! As you said we’re walking distance from the train station and the castle but also from the botanical garden, the museum of art, the Cathedrale and the Bouffay district, famous for it’s public art pieces, little streets and many restaurants. Let’s add that the tramway stops near our hotel and can bring you shortly in most of the further area of Nantes as the Beaujoire Stadium, the island’s machines or the extraordinary garden, one of the many hidden gem of the city. We hope to see you again in our hotel
The room was clean, well appointed. The personnel was were knowledgeable and helpful. The location is very convenient: 5 mn walk from the train station, short, easy walks to the main tourist attractions and from a wide choice of restaurants
Louise
Stayed 2 nights in Sep 2023
Response from Nicolas on 25 Sept 2023
Dear Louise, thank you so much for your feedback. We always happy to welcome travelers and we’re glad to answer any question you might have on the city, the best places to eat, the most beautiful view point, the history of the hotel or the public transportation system ! Our reception is open 24h/24 so don’t hesitate to come and have a chat with us. We hope to see you again during your next visit of Nantes
Nice accommodation but make sure you ask for a view otherwise you will get the roof which is just concrete and graffiti.
Staff were amazing and very knowledgeable. Map was excellent and enabled us to see most of Nante in a day and half.
Great place
There is no parking for hotel guests. One must park across lanes of busy traffic in railway station parking facility (tight turns and narrow spaces. Then hotel offers discount rate at railway parking. Inconvient to say the least. Also, cannot drop luggage out of your car in front of hotel as there is a pedistrian area in front of hotel.
Thomas
Stayed 1 night in Jun 2023
Response from Maëlys on 3 Jul 2023
Dear Thomas, first, we want to thank you for taking the time to write a review about your stay in our hotel. We are deeply sorry for the inconvenience about the lack of a private parking. We can’t change the fact that we don’t have one but we do try our best to find a solution for our guests and the best solution we have found is to have a partnership with the parking in front of the hotel, offering our customers a discount, going from 24 for 24H to 18 for 24H. However, you can access by car the street in front of the hotel to drop your luggage, there is just a code to access it that one of our receptionist can easily give to you. We sincerely hope that despite the problem with the parking, you had a great stay and we hope to see you soon.
Hello ! Thank you very much for your comment. We are glad to read your appreciation of your stay. Our location is very central, near the Castel and close to the city center. The public transport are in front the hotel with the tram way. It will be with pleasure to welcome you another time.
Opp from the main station, with the tram/bus stop just a short walk away. There’s even a small Carfour supermarket right next to it. Dining options, if u aren’t too fussy about it.
Breakfast is continental style, so please dun go expecting bacon, sausage etc. That said, options are varieties are great.
Hotel & the rooms are in great condition, clean n properly maintained. Room that we had was huge so another plus point.
Verified traveller
Stayed 3 nights in Mar 2023
Response from Nicolas on 11 Apr 2023
Hello and thank you for your nice review. Indeed our hotel is located both next to the train station and the tramway station, which will lead you to the main sight of Nantes as the Bouffay square, the the island of Nantes or the Loire river. Our hotel offer quick dining option ready in less than 10minutes : pizza heated on our stone oven and a variety of seasonable starters, dish and dessert serve in bocals. Of course a wide range of restaurants are available near us, from traditional French cuisine to Italian, Thai or Turkish. We hope to see you again soon.
Clean, appealing decor. Very helpful staff. Excellent breakfast with lots of choices.
Christine
Stayed 1 night in Sep 2022
Response from Thomas on 26 Sept 2022
Hello, Thank you for writing us a comment. We’re glad that you enjoyed your stay in our hotel. We do our best to welcome our customer and help them if needed. As the breakfast is include in the price of the room, we want it to please every taste, so we try to have variety, such as cold meat or croissant. We hope to see you soon in our hotel for a other journey.
good staff & easy location (esp w/ train station nearby - but cannot hear it at all) near many fun things to go see incl the chateaux, churches, outdoor cafes
Paul
Stayed 8 nights in Oct 2021
Response from Carolina on 22 Oct 2021
Hi ! Thanks for your message. We are glad to know that you appreciate the good isolation of our building and that you had a good stay in our hotel. Nantes is a very dynamic, colorful and active city and we try to show the Nantes life in our hotel. Do not hesitate to visit us again. Carolina
One night stay clean and central. Parking was safe and 50% discount via ibis.
Breakfast was poor really only had bread and coffee nothing for me and my daughter with milk allergy’s.
staff where friendly and everything you need is close by b
Danielle
Stayed 1 night in Aug 2020
Response from Nathalie on 20 Aug 2020
Bonjour,
Nous vous remercions d'avoir pris le temps de nous laisser votre avis suite à votre séjour.
Nous écoutons toutes les idées afin de nous améliorer. Pour le petit déjeuner, nous avons conservé quasiment tous les produits proposés mais les avons regroupés pour la facilité et donc la rapidité de service. Pour les allergiques au lait de vache, nous proposons du lait de soja, j'espère que cela vous a bien été proposé.
Nous transmettons vos compliments concernant l'accueil à notre équipe.
Au plaisir de vous revoir à Nantes,
Cordialement,
Nathalie
The AC was not sufficiant, we opend the window for some fresh air. Breakfast was a big sham, long que no buffet, you had to choose what you want in advance. Didnt like it at all. One person responsible for everything.
Verified traveller
Stayed 2 nights in Jul 2020
10/10 Excellent
Chris O.
12 Jan 2020
Liked: Cleanliness
Fantastic visit
Staff is wonderful. Room was super clean, bright and well kept. The breakfasts were great. One of us is celiac and staff even provided gluten free bread each day... amazing!!
I recommend this hotel for its beauty and services
Good in everything
Walid
Stayed 1 night in Nov 2019
Response from Nathalie G. on 18 Nov 2019
Good morning,
Thank you very much for your comment that we pass on to the teams. Everyone is very involved so that all our customers spend the most pleasant stay in Nantes.
Looking forward to welcoming you again,
Best regards,
I chose to stay at this property for its very close distance to the train station as I was catching a train every n the morning to Rennes. Yet, another reason was to discover ibis styles for the first time. I cab tell it was a very pleasant stay in spite of the fact of t was short one, but I liked it all. The breakfast was exceptional. Go for it.
Sam
Stayed 1 night in Oct 2019
Response from Nathalie G. on 21 Nov 2019
Good morning,
Thank you for your comment.
We are very happy that you enjoyed your stay in Nantes, especially that you enjoyed your discovery of the Ibis Styles brand.
We will welcome you with the same pleasure during your next visit to Nantes.
It's a pleasure to see you again,
Best regards,
Nathalie G.
The hotel is very comfortable, the rooms are small but it was everything you need.
Sergey
Stayed 2 nights in Aug 2019
Response from Nathalie G. on 9 Sept 2019
Good morning,
We are delighted that you enjoyed the comfort of the hotel and had a pleasant stay in Nantes.
For your future stay in our city, the hotel has different categories of rooms up to 40m ², do not hesitate to ask us so that we can present you the type of room corresponding best to your expectations.
Looking forward to seeing you again in Nantes,
Best Regards,
Lovely modern clean and very comfy hotel .Lovely continental breakfast.staff very friendly.Hotel conveniently across from the train station,also within walking distance of many restaurants bars and local attractions.
Verified traveller
Stayed 2 nights in Aug 2019
Response from Nathalie G. on 9 Sept 2019
Good morning,
Thank you very much for your comment which makes us really happy. We are delighted that you have enjoyed your stay in Nantes and pass on your compliments, especially concerning the welcome to our teams.
We will always be happy to welcome you again during your next stay in Nantes,
Best regards
This hotel is very handy for the station, is well maintained and has all the amenities you would expect. The breakfast was very good and better quality than many other similar type hotels. Good fast free WiFi also. Would definitely stay here again`
MPC
Stayed 1 night in Aug 2019
Response from Nathalie G. on 9 Sept 2019
Hello,
Thank you very much for all your compliments we receive with great pleasure.
Looking forward to seeing you again in Nantes,
Best regards
Friendly and helpful staff. Varieties choices of breakfast. Highly recommended.
Verified traveller
Stayed 1 night in Aug 2019
Response from Nathalie G. on 21 Aug 2019
Dear Madam, Dear Sir,
Thank you very much for your opinion which enchants us. Your satisfaction is the best of our awards, our teams are pleased to welcome each of our customers.
Looking forward to welcoming you back to Nantes.
Best regards,
This hotel was fantastic. Really modern and clean. Great rooms. Experienced no noise from outside or other rooms. Staff extremely friendly and helpful. Breakfast was brilliant. Great selection of food, always plenty and great quality. The hotel is in a great location 5 mins from the centre of town and over the road from the main station. I will definitely be coming back and recommending the hotel to friends and family.
Verified traveller
Stayed 5 nights in Jul 2019
6/10 Okay
Verified traveller
2 Aug 2019
Liked: Property conditions & facilities
The hotel is in a good location and Nantes is a great city to visit. We booked a Family Suite via Expedia which was listed as having two double beds, and pictures showed a large room with plenty of space. However on arrival our room was a standard size and with just one double bed and a single sofa bed. Receptionist told me they didn’t have any rooms with two double beds and that I’d got the room I’d booked - despite me showing her the booking confirmation which stated two double beds. She agreed that the pictures showed a larger room but said she couldn’t move us. This was really disappointing. I was travelling with my autistic daughter and the extra space and comfort of a suite would have made a big difference.
There are no tea/coffee making facilities in the room, but there is an area in the lobby for this.
Bed was comfortable and plenty of clean towels.
Breakfast buffet was fine, although often very busy and with not enough staff to clear tables etc.
Verified traveller
Stayed 4 nights in Jul 2019
Response from Nathalie G. on 6 Aug 2019
Hello,
We thank you for taking the time to leave us your opinion following your stay at the Ibis Styles Nantes Center Gare.
We are sincerely sorry that your stay did not meet your expectations. We do not have a room with two queen beds, but with either a double bed or two single beds. Our family suites also offer sleeping arrangements in the sofa bed (two single beds).
In terms of space, we have some junior suites with an area of 40m² that could be more suitable for your needs.
Our space Yum Miam is at your disposal 24h / 24h to serve you free hot drinks.
Finally, the breakfast offers a wide choice of sweet and savory products. We have a lot of families during this summer period from where the crowds, and many have breakfast around 9:30. We have to wait for the people to leave so that the tables can be put back.
We hope to be able to show you during a future stay in Nantes that this situation was exceptional.
Best regards,
Excellent location, right by station for train/ bus to airport and tram. Easy 5 min walk into town or to the gardens. Excellent breakfast , crepes for kids, cereal, fresh bread and pastries, squeezed juice, coffee, yogurt, meat, cheese etc. Helpful, friendly staff who speak English, clean good size room, funky style, comfy bed. Overall excellent value and recommend!
Oliver
Stayed 2 nights in Jul 2019
Response from Nathalie G. on 15 Jul 2019
Good morning,
Thank you for your compliments that motivate us every day. we transmit to the teams.
Looking forward to welcoming you again, during your next stay in Nantes.
Best regards
4/10 Poor
TonyO, Bristol
Travelled with partner
6 Jul 2019
Disliked: Cleanliness, amenities
First of all, the hotel is in a great location, and reception stuff were very helpful. We stayed for 2 nights here. Breakfast for us was very very poor. We got went for breakfast about 9am ish, and there was no hot food, just scrambled eggs that looks like porridge, and lots of bread to eat, not much else to select from. There was a bit of cereal, not much choice, and the stuff was more or less taking away what was left by 9.30am and after. Cocktails Fruits in the bowl did not taste nice at all. Breakfast was a 2/10 from me.
For the room, it wasn’t cleaned when we got back, and had to call reception for clean toilets to be brought up around 5pm ish.
The hotel reviews looked good, but my experience there, it’s definitely not as good as people said.
It was a good location for my morning run, as I could also go around the Jardin park.
Would I stay here again? NO.
The location is perfect for a city break. Room was quite spacious for a budget hotel. Building has had a complete refurb, so all was epic and span. Usual buffet breakfast choices, more than enough to keep you going through day. Their wee bar is expensive, but lots of opportunities with character and atmosphere a short walk away. Good advice from reception about places to eat. La Loco was excellent!
Super handy location for station and airport shuttle bus. Also close to the Chateau, Cathedral & Tourist Info office. Great breakfast was all included; cool decor throughout; very helpful staff.
A great idea to have a kettle for hot drinks in the lounge area near Reception BUT still would prefer tea making facilities in the room. Overall very positive and enjoyable stay.
The hotel was modern, clean, and very welcoming. I was checked in promptly, and had no trouble finding my room. The room was clean and cozy, and had everything I needed - especially a comfortable bed to collapse into after a long day of travel.
My favorite part of the stay was breakfast. There was a great selection of food and drink, and staff were constantly tending to the presentation and restocking as needed.
I did have some trouble getting to the hotel, though. My taxi driver dropped me off at another ibis hotel, even though I gave him the actual address. I was too tired to catch the error, so I ended up walking around until I found the right location - not easy after 18 hrs of travel!!
It is conveniently just a couple blocks from the train station, as well as close to the center of town. The room was very clean, the staff kind and helpful, and the free breakfast was very good.
Olivia
Stayed 1 night in Apr 2019
6/10 Okay
Verified traveller
23 Apr 2019
Liked: Property conditions & facilities
we have booked a family room but it was not available on our arrival. At check-in desk a person who did not talk English at all said that they don't have family rooms in this hotel.
Breakfast: plates, forks, glasses were too dirty. Food was not re-filled on time.