Interior entrance

Reviews of The Nambucca Motel

3 out of 5
The Nambucca Motel
1846 Giinagay Way, Nambucca Heads, NSW

Reviews

7.0

Good

Rating 10 - Excellent. 108 out of 552 reviews" "
Rating 8 - Good. 192 out of 552 reviews" "
Rating 6 - Okay. 133 out of 552 reviews" "
Rating 4 - Poor. 69 out of 552 reviews" "
Rating 2 - Terrible. 50 out of 552 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Renee

Travelled with family, Travelled with family and small children
Liked: Amenities
I think your needing new bedding and mattress’s as the one I had the springs coming out the sides.
Stayed 3 nights in Feb 2024
Response from The Nambucca Motel on 29 Feb 2024
Thank you for the feedback. We are currently in the process of deep cleaning all rooms and upgrading the bedding.

4/10 Poor

Merryn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property has recently changed owners and is about to be refurbished, so I won't write anything negative. I have stayed here previously and enjoyed my visit.
Stayed 1 night in Feb 2024

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Motel is in a very quiet location right next to the river. Easy parking and room was quite large. The bed was comfy and also the room has a microwave and fridge. Just ask the front counter if you need a toaster. Overall, our stay was great, and we will definitely stay here again.
Stayed 3 nights in Jan 2024
Response from The Nambucca Motel on 29 Jan 2024
Thank you.

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This older style motel is located 4 to 5 kilometres out of Nambucca town centre making it difficult for travellers without transport. However, for those with a car it is located on the Nambucca River, with fishing allowed from the banks. Although dated, the room was clean and functional with a firm bed. It was a nice surprise to find a very affordable restaurant onsite providing both Australian and Chinese menus. Enjoyed time here.
Stayed 1 night in Jan 2024
Response from The Nambucca Motel on 29 Jan 2024
Thank you.

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Nambucca Motel on 22 Jan 2024
Thank you.

6/10 Okay

ELIZABETH

Disliked: Cleanliness, staff & service, amenities
This was one of the weirdest places I've ever stayed, but it was right on the river and the huge, well trimmed lawn was gorgeous. The architecture and unusual decoration style are so bizarre, it's almost worth a visit just to see and ponder it for yourself. Food was awful, and you had to walk up to the reception desk to pick up 'room-service' meals. Bedding and towels were stained and frayed. Noisey neighbouring guests were shouting for most of the night. Could have been worse though, for a low-budget, last-minute stop over.
Stayed 1 night in Dec 2023
Response from The Nambucca Motel on 29 Dec 2023
Thank you.

6/10 Okay

maralyn

Stayed 1 night in Dec 2023
Response from The Nambucca Motel on 22 Jan 2024
Thank you.

2/10 Terrible

Peta

Travelled with family
Disliked: Amenities
It was very run down and untidy
Stayed 1 night in Dec 2023
Response from The Nambucca Motel on 27 Dec 2023
Thank you.

2/10 Terrible

Louise

Disliked: Cleanliness, staff & service, property conditions & facilities
Very sustandard
Stayed 1 night in Dec 2023
Response from The Nambucca Motel on 27 Dec 2023
Thank you.

8/10 Good

Ravinath

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming, surroundings and rooms are very clean, Nice location and not far from the town, Dining area was well organised and food was good. Only drawback is bad network around the area and Wifi service need to be improved, we spent the night without wifi and mobile internet.
Stayed 1 night in Dec 2023
Response from The Nambucca Motel on 25 Dec 2023
Sorry, we are in country, wifi is bit wick, Thank you.

4/10 Poor

Rex

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of river. We stayed there 30 years ago and it hasn't improved. Room dirty we had to rearrange bed so wife could get in & out of bed. She didn't have a shower she reckons to grimie. I thought shower was ok 3stars. Restaurant seemed pk.
Stayed 1 night in Dec 2023
Response from The Nambucca Motel on 24 Dec 2023
Thank you.

8/10 Good

Neil

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Great for stay with pets. Lots of space to walk around. Excellent Chinese food
Stayed 1 night in Dec 2023
Response from The Nambucca Motel on 22 Dec 2023
Thank you.

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel a lot, stay in hotels, apartments, resorts, backpackers etc, this place was the easiest to check in. Gave name, showed my licence, got the key. The restaurant food was lovely. We had a room overlooking the river. Jenny the manager was super friendly. Only issue was the bathroom had a unpleasant smell.
Stayed 1 night in Dec 2023
Response from The Nambucca Motel on 22 Dec 2023
Thank you.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely setting by the Nambucca River.
Stayed 1 night in Nov 2023
Response from The Nambucca Motel on 4 Dec 2023
Thank you.

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing seems to have been done since the 1950 's except wi fi and air con.The driveway into the place probably sums up what you can expect to encounter.
Stayed 1 night in Nov 2023
Response from The Nambucca Motel on 17 Nov 2023
This is what you say, we are always upgrade the Motel. Thanks

2/10 Terrible

Chris

Disliked: Staff & service
Very rude staff
Stayed 1 night in Nov 2023
Response from The Nambucca Motel on 6 Nov 2023
Thank you.

10/10 Excellent

Terrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms and service
Stayed 1 night in Nov 2023
Response from The Nambucca Motel on 17 Nov 2023
Thank you.

6/10 Okay

Lynette

Bar fridge noisy when turning on, freezer frozen but did not freeze my water bottle and ice brick. Lights over bed did not work. Marks on back of inside front door need a clean, also back of bed on wall plus around skirting boards. Book in to pick up key extremely slow as the lady was looking after the bar, helping in kitchen, taking peoples orders in restaurant, serving meals, she was run of her feet. I felt sorry for her. It was nice looking over the water. I stayed one night on the way up north, then two nights on my way south. Room was looking a little tired.
Stayed 2 nights in Oct 2023
Response from The Nambucca Motel on 2 Nov 2023
Thank you.

4/10 Poor

John

Travelled with partner
I was disappointed the property was dated and not as clean as I expected. Also, there was a VERY LOOSE AND UNSAFE POWER POINT in the room, beside the single bed…..dangerous!! I would definitely NOT stay there again….nor would I recommend it to anyone.
Stayed 1 night in Oct 2023
Response from The Nambucca Motel on 29 Oct 2023
Thank you.

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property in a quiet location
Stayed 1 night in Oct 2023
Response from The Nambucca Motel on 22 Oct 2023
Thank you.

10/10 Excellent

Shelley

Stayed 2 nights in Oct 2023
Response from The Nambucca Motel on 17 Nov 2023
Thank you.

10/10 Excellent

Robyn

Travelled with partner
Liked: Amenities
Was lovely spot on the river.room was very spacious.a bit disappointed that no cutalry or plates.but had to ask at reception.all good.The electrical point didn’t work.diserpointing.and had to wash up dishes in bathroom.But Allan all it was ok
Stayed 1 night in Oct 2023
Response from The Nambucca Motel on 14 Oct 2023
Thank you.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
The motel was great and the view of the river in the morning was a surprise.
Stayed 1 night in Sep 2023
Response from The Nambucca Motel on 12 Oct 2023
Please come again, thanks

6/10 Okay

Stephen, Brisbane City

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from The Nambucca Motel on 9 Oct 2023
Please come again, thanks

6/10 Okay

Ian

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
So so
Quiet and secluded but a musty smell to the room. No light globe in one bedside table.
Stayed 1 night in Sep 2023
Response from The Nambucca Motel on 5 Sept 2023
Please come again,

8/10 Good

Colin

Stayed 1 night in Aug 2023
Response from The Nambucca Motel on 5 Sept 2023
Please come again,

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Very quite and staff were great
Stayed 1 night in Aug 2023
Response from The Nambucca Motel on 5 Sept 2023
Please come again, thanks

10/10 Excellent

Miriam

Travelled with partner
Everything was perfect
Stayed 1 night in Jul 2023
Response from The Nambucca Motel on 5 Sept 2023
Please come again, thanks

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful outlook right on the river, easy and roomy parking right at the room door, room was spacious, clean and tidy with plenty of light. Convenient pool, bar and dining if required,
Stayed 1 night in Jul 2023
Response from The Nambucca Motel on 14 Jul 2023
Please come again, thanks

10/10 Excellent

Edith

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The motel lies in a quiet area right at the river! The premises is great! We enjoyed our short stay very much!
Stayed 1 night in Jul 2023
Response from The Nambucca Motel on 9 Jul 2023
Please come again, thanks

8/10 Good

brian

Business traveller
Quite,clean, good location
Stayed 1 night in Jul 2023
Response from The Nambucca Motel on 9 Jul 2023
Please come again, thanks

4/10 Poor

pamela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Although the room was clean, the property seemed run down. My room had an unpleasant smell of cigarette smoke and old cooked food.
Stayed 1 night in Jul 2023
Response from The Nambucca Motel on 3 Jul 2023
All rooms are clean when guests check out

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As many have said before, the property is a little dated, but it was clean and comfortable. Yes it is out of town, but to some, that is part of its appeal with the benefit of being right on the river for that morning walk.
Stayed 2 nights in Jun 2023
Response from The Nambucca Motel on 3 Jul 2023
Please come again, thanks

8/10 Good

Brian M

Liked: Cleanliness, staff & service
Return Stay
We have stayed many times over the last 5 or 7 years. Usually quiet and convenient location.
Stayed 1 night in Jun 2023
Response from The Nambucca Motel on 3 Jul 2023
Please come again, thanks

8/10 Good

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location beside the river.Very clean. The property is dated but for the price & cleanliness it was great.
Stayed 1 night in Jun 2023
Response from The Nambucca Motel on 3 Jul 2023
Please come again, thanks

8/10 Good

Leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very hard to find even for the GPS. No signage to motel made it a long evening driving around trying to discover its whereabouts. Room was good and beds comfy, but toaster had to be held down manually to work
Stayed 1 night in May 2023
Response from The Nambucca Motel on 1 Jun 2023
Please come again, thanks

2/10 Terrible

Shafeel

Stayed 1 night in Apr 2023
Response from The Nambucca Motel on 1 Jun 2023
Please come again,

10/10 Excellent

Maxine

Stayed 3 nights in Apr 2023
Response from The Nambucca Motel on 1 Jun 2023
Please come again, thanks

4/10 Poor

Raymond

Disliked: Staff & service, amenities, property conditions & facilities
Rooms are tired and need updating. No toaster, plates or cutlery. Unfriendly staff…but cheap
Stayed 1 night in Apr 2023
Response from The Nambucca Motel on 30 Apr 2023
Please come again,

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Old but nice
Stayed 1 night in Apr 2023
Response from The Nambucca Motel on 30 Apr 2023
Please come again, thanks

6/10 Okay

Jim

Travelled with partner
On the river, outlook very nice.
Stayed 1 night in Apr 2023
Response from The Nambucca Motel on 30 Apr 2023
Please come again, thanks

10/10 Excellent

Sue

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The customer service was excellent and it was very clean. As a place to lay our heads for one night it was perfect. The motel itself is badly in need of modernisation but we slept well and the shower was lovely with good water pressure. We met a lovely couple travelling north with 3 dogs and they told us they stay there every time they travel. I didn’t realise it was dog friendly.
Stayed 1 night in Apr 2023
Response from The Nambucca Motel on 27 Apr 2023
please come again, we are working on to upgrade thanks

10/10 Excellent

Greg

Stayed 1 night in Apr 2023
Response from The Nambucca Motel on 24 Apr 2023
please come again, thanks

4/10 Poor

stephen

Disliked: Amenities, property conditions & facilities
Internet was useless. Disturbing noises from the vents throughout the night! Dated, worn and very overdue for refurbishment and maintenance.
Stayed 1 night in Apr 2023
Response from The Nambucca Motel on 23 Apr 2023
We are working on it.

6/10 Okay

Bernard

Liked: Staff & service
Old snd comfortable. Lovely location on river. . Good value.
Stayed 1 night in Apr 2023
Response from The Nambucca Motel on 22 Apr 2023
Please come again,

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful spot for relaxing without spending a fortune. Right on the river with large well maintained gardens and pool. Great spot for one night or a family holiday.
Stayed 1 night in Apr 2023
Response from The Nambucca Motel on 21 Apr 2023
Please come again, thanks

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
0No hot water for morniing showers unable to get wifi reception snapped when asked, bed very uncomfortable I would not recomend this motel.
Stayed 1 night in Apr 2023
Response from The Nambucca Motel on 19 Apr 2023
We do have hot water, some rooms are take little longer,

6/10 Okay

Alan

Disliked: Amenities, property conditions & facilities
Grounds are very spacious and well kept... HOWEVER! Walls are paper thin - even reasonably quiet conversations very easily heard through the walls
Stayed 1 night in Apr 2023
Response from The Nambucca Motel on 19 Apr 2023
Please come again,

10/10 Excellent

Peter

Travelled with partner
Liked: Staff & service, amenities
Property is old but well maintained. Grounds manicured and office staff friendly and accomodating. Wi-Fi in the units would be appreciated but recognise the expansiveness of the layout probably makes it difficult.
Stayed 1 night in Apr 2023
Response from The Nambucca Motel on 13 Apr 2023
Please come again, thanks