4/10 Poor
Vishal Omprakash
Business traveller
12 May 2024
Disliked: Staff & service, amenities, property conditions & facilities
The air conditioning did not work on all of the 4 days that I was there. I was given different answers from the front desk - ranging from they did not have ac but only ventilation, or it’s cold outside why do you need the ac? - turning the ac fan on to full made it rattle, called the front desk and was told they will look into it - reminded them that evening and was told all our airconditioners make noise. Was asked to sleep with the windows open - my room was just above their garbage bay where the garbage truck showed up every morning at 6:00 - very noisy. My room is also above a supermarket loading bay where at 7 they re-stocked supplies for the supermarket.
Blankets were not clean. Housekeeping other than that was good.
Front desk staff - some were very polite and nice - others just seemed indifferent or dis-interested.
Check out was ok they goofed up on my laundry bill and charged me for for the washing my suits instead of ironing - at first was told that they probably did wash them and I’m like my form was filled out by the front desk for just ironing them. Resolved but not a good experience.
I’ve stayed here 7-8 times before and I don’t remember it being this bad.
Will definitely not be staying here again.
Vishal Omprakash
Stayed 4 nights in May 2024