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Reviews of Courtyard by Marriott Munich City Center

Courtyard by Marriott Munich City Center
Schwanthalerstr. 37, Munich, BY

Reviews

8.6

Excellent

Rating 10 - Excellent. 458 out of 1007 reviews" "
Rating 8 - Good. 386 out of 1007 reviews" "
Rating 6 - Okay. 116 out of 1007 reviews" "
Rating 4 - Poor. 30 out of 1007 reviews" "
Rating 2 - Terrible. 17 out of 1007 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

GERARD

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of construction in area, but hotel was fine.
Stayed 5 nights in May 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Lisa, Dallas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel but area has changed since last visit. Transportation very expensive to the airport. Used train because of cost.
Stayed 2 nights in May 2024

8/10 Good

Munir

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location to catch the train or attractions. Lots of restaurant options. They only give you water for the first night! They don’t replenish lotions nor all the towels. The bar is a good place to wind down after a long day, drinks are pretty reasonably priced but the kitchen closes at 10am.
Stayed 3 nights in May 2024

10/10 Excellent

Jill, Northville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and the amenities are good. The area around the hotel, being near the central train station (Hauptbahnhof) are often congested, and not always pleasant.The main tourist areas—Altstadt—are not far. There are many dining options and a lot of shopping, historic points of interest nearby.
Stayed 7 nights in May 2024

10/10 Excellent

Kyle

Travelled with group
What we expected.
Stayed 1 night in May 2024

10/10 Excellent

Vanisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, friendly staffs
Stayed 1 night in May 2024

10/10 Excellent

Eladio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a great staff with all conveniences.
Stayed 5 nights in Apr 2024

10/10 Excellent

SALMAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Preeti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay and close to the train station.
Stayed 1 night in Apr 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was as expected, good accommodation with good service. However, the hotel is in rather noisy location in a not so nice part of the city.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jo-Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was really great. One of the most comfortable beds that I’ve ever slept in. Whilst we didn’t have breakfast the food in the hotel was very good. The staff were excellent. One of the bar staff, Mike was the most friendliest person, polite and the service he provided was 2nd to none. Infact, all of the staff were exceptional. Definitely would recommend this hotel. One drawback was its location, I didn’t like the amount of beggars hanging around the street that the hotel was located in.
Stayed 3 nights in Mar 2024

10/10 Excellent

Reiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was very nice, with clean and comfortable room and friendly staffs. It's a pity that the surrounding areas, with alot of construction and road works, were noisy and inconvenient.
Stayed 4 nights in Mar 2024
Response from Dino on 30 Mar 2024
Our team works hard to create memorable moments for our guests, and it's incredibly rewarding to see that reflected in your review. We can't wait to have you back for another fantastic visit!

10/10 Excellent

Marwan

Stayed 1 night in Mar 2024

10/10 Excellent

Scot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very comfortable beds… Everything looks brand new
Stayed 2 nights in Mar 2024
Response from Dino on 30 Mar 2024
Providing top-notch service and creating unforgettable memories for our guests are our top priorities, and we're thrilled that we succeeded in doing so for you. Your feedback means the world to us, and we can't wait to have the pleasure of serving you again soon!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. Breakfast buffet is really good and satisfactory. Room is clean and front staff are very friendly and courteous. Thank you, Courtyard by Marriot. We will be back.
Stayed 2 nights in Mar 2024
Response from Dino on 30 Mar 2024
Thank you for your kind words and for choosing us! We're thrilled that you had such a positive experience during your visit. Our team takes great pride in ensuring that every guest feels welcomed and valued, and we're delighted that you felt that way.

10/10 Excellent

Chun Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Dino on 30 Mar 2024
Providing exceptional service and exceeding our guests' expectations are what we strive for, and we're thrilled to see that reflected in your feedback.

10/10 Excellent

Ilknur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, kind staff
Stayed 3 nights in Feb 2024
Response from Dino on 27 Feb 2024
Thank you for your kind words! We're delighted you had a pleasant stay and that our staff could contribute to your experience. We hope to welcome you back again soon.

10/10 Excellent

Dirk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Dino on 27 Feb 2024
Im glad we succeeded to meet your expectations. If there is anything else we can do to enhance your experience, please let us know!

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024
Response from Dino on 27 Feb 2024
Dear Todd, Im happy to hear that we almost made it to meet your expectations to the fullest. If there is anything we could do better to enhance your stay, please let us know! Best regards

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality friendly hotel.
Lovely hotel friendly staff fluent English. Check in was quick and breakfast was really good. We had one evening meal which was good quality. About 300m from station. Convenient for marienplatz.
Stayed 3 nights in Jan 2024
Response from Dino on 27 Feb 2024
Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay, found our staff friendly and fluent in English, and appreciated the quick check-in process, delicious breakfast, and quality evening meal. Is there anything specific you suggest we could do better to earn a perfect 10 from you? Your input is valuable to us!

10/10 Excellent

Jacek, Gdansk

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and supporting stuff in the hotel , specially Keisy at reception show professional approach to customer
Stayed 1 night in Jan 2024
Response from Dino on 27 Feb 2024
Thank you for your kind words! We're delighted to hear that Keisy at the reception provided you with professional and supportive service. We'll be sure to pass along your compliments. We hope to welcome you back for another pleasant stay soon!

10/10 Excellent

ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean . Great breakfast. Big room excelent water pressure. And all toiletteries
Stayed 3 nights in Jan 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Lynn

Liked: Cleanliness
Great location
Stayed 1 night in Jan 2024
Response from Dino on 27 Feb 2024
Thank you for mentioning our great location! We're glad you found it convenient. We hope to see you again soon!

10/10 Excellent

Leticia, San Bernardino

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station, close to Marienplatz and lots of shops and restaurants
Stayed 1 night in Jan 2024

10/10 Excellent

Brenda

Stayed 2 nights in Jan 2024

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was such a breeze, the staff is very nice and also very helpful to tell us the location to watch the firework for the new year! The hotel location is super convenient, very walkable around the main attraction
Stayed 2 nights in Dec 2023

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location and price were great, especially for the time of year. The breakfast was good but a little over priced. Daniel, at the front desk, was helpful and very kind. The one concern we had was the lack of safety in the bathrooms. The glass half-wall moved and was very unsafe for old people trying to take the big step in and out of the bathtub.
Stayed 2 nights in Dec 2023

10/10 Excellent

Divina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so nice to let me check in when I arrived as I was so tired from my flight
Stayed 1 night in Dec 2023

10/10 Excellent

gaylene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed, feel safe in the area, clean.
Stayed 4 nights in Dec 2023

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was very good, better than I expected. I was able to check in early.
Stayed 2 nights in Dec 2023

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location near train station. Would recommend if you’re visiting Munich and would need to hop on the train to get to another location. Staff speaks English very well and were very sweet and helpful!
Stayed 1 night in Nov 2023

8/10 Good

YUSUF

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Nov 2023

10/10 Excellent

Namy

Stayed 4 nights in Aug 2023

10/10 Excellent

Kennedi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the area very accessible.
Stayed 15 nights in Oct 2023

10/10 Excellent

DANGUI

Travelled with group
Liked: Amenities
It’s American standard hotel. Food is tasty, good price
Stayed 4 nights in Oct 2023

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Comfortable and reasonable price. Area wasn’t the best part of Munich. Super dirty and trash everywhere outside of the hotel and a lot of sketchy people. The hotel was safe though…. Lots of security measures.
Stayed 2 nights in Oct 2023

8/10 Good

randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Fatos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty area
Stayed 1 night in Oct 2023

4/10 Poor

Isabel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The stay at the property itself was good. It's a nice, clean hotel located in close vicinity to the main train station which attracts the kind of businesses you'd expect in that area. The hotel staff only spoke broken English and German. They charged me twice for a third night that I had canceled in advance and according to the travel policy. Two months after I am still waiting to be reimbursed. This is very poor customer service.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good location for October fest easy walk. Nice rooms, parking on-site and breakfast available if wanted.
Stayed 3 nights in Sep 2023

6/10 Okay

jay

Disliked: Amenities
Area is dirty and bad Looks unsafe
Stayed 1 night in Aug 2023

10/10 Excellent

Gena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful!
Stayed 2 nights in Sep 2023

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and the staff was very friendly and helpful. Breakfast was a true continental breakfasts and one of the best i have had
Stayed 3 nights in Sep 2023
Response from Dino on 17 Sept 2023
Lovely! Were looking forward to welcome you once again. Have a great day.

8/10 Good

Umair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilitation. Keep it Up
Stayed 3 nights in Sep 2023
Response from Dino on 17 Sept 2023
Dear Umair, we appreciate your positive feedback. Looking forward to see you again!

10/10 Excellent

Md Yunus Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, everything nearby. Very good hotel
Stayed 3 nights in Aug 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had an excellent restaurant & bar with great quality food & choice.The staff were very friendly , helpful & professional which was something of a rarity on our trip.Pillows & beds were good.A pleasant experience to end our stay in Germany.
Stayed 4 nights in Aug 2023
Response from Dino on 17 Sept 2023
Dear Elizabeth, thank you for taking some of your precious time to let us know about your first experiences at our property. Were glad we managed to fulfill your expectations. With kindest regards