Chalet

Reviews of Hawane Resort

2 out of 5
Hawane Resort
Piggs Peak Road, Hawane, Northern Swaziland, Motshane, Hhohho

Reviews

6.0
Rating 10 - Excellent. 3 out of 53 reviews" "
Rating 8 - Good. 18 out of 53 reviews" "
Rating 6 - Okay. 14 out of 53 reviews" "
Rating 4 - Poor. 8 out of 53 reviews" "
Rating 2 - Terrible. 10 out of 53 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Ettienne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went to Eswatini for a Hawane dam fishing trip. Hawane resort was a excellent place to stay , with friendly staff. Unfortunately Hawane dam access is now controlled by Malaloja game reserve and even with a fishing license obtained by Malaloja, we found it extremely difficult to enter the dam premises. It is also extremely sad to see and hear that they allow nets in Hawane dam. We caught this carp, removed pieces of net from it, and released him.
Stayed 3 nights in Dec 2023

2/10 Terrible

Carine

Stayed 1 night in Nov 2023

8/10 Good

Nompumelelo

Liked: Staff & service, room comfort
Tranquil stay
Good stay. Very helpful and friendly reception lady and staff. Very quiet and peaceful. Breakfast was not too bad, however sausages and juice were not up to scratch. Struggled with water pressure as well but it got sorted out. Overall, my partner and I enjoyed our stay.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The chalets are beautiful, and the garden too. It is very peaceful, a perfect get away from the city buzz. Thet
Stayed 1 night in Aug 2019

6/10 Okay

Lindy

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
The location is so good, breakfast too nice.Its too cold inside the house and aircon was not working. They didnt clean our room in Day2
Stayed 2 nights in May 2019

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place near Malolotja nature reserve
This hotel is really nice, just 10km away from Malolotja nature reserve. In this period, we were the only host but we could have a good diner at the restaurant of the resort. Each guest has his own small house, it's really typical and original. We recommand the Hawane Resort!
Stayed 1 night in Apr 2019

8/10 Good

Marie-Jose P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
horrible
I dont even know where to start, the place is horrible, firstly whats on advert is not what we found there, the place was filthy, disgusting, scopions running on beds, spiders all over the room, dirty showers, I just cant explain how horrible it was, breakfast was as bad. We could not stay longer than just a night which we couldnt wait for it to be over, mind you we got there at night and had no where to go otherwise we would not have stayed the night, we called the management to see the state of the environment we had to sleep in, we therefore moved out as fast as we could, we stayed for one night. We hope our refund will be processed sooner as discussed with manager.
Stayed 5 nights in May 2018

6/10 Okay

Peter, Pretoria, South Africa

Disliked: Cleanliness, property conditions & facilities, room comfort
Pleasant area
I requested and booked and paid for a house with double beds to accommodate two adults and two children in the resort. On arrival I was informed and given a cabin boat with single double bed to be found on a lake 35 miles away from the resort!!!!!! I refused this insult and left immediately to try and get emmergency accommodation elsewhere for my family.
Stayed 2 nights in Apr 2018

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Glenn, Boston, MA

Liked: Staff & service
Disliked: Property conditions & facilities
Charming design but no internet
A charming tourist village of thatch-roof "chalets" in a rural setting, but many amenities are not as advertised, most importantly NO WIFI. Expedia and other on-line listings clearly said they had wifi for an additional charge, but staff said it's "not working now" for the two days of my stay, with no indication of when it would be back. (The front desk was also without internet, so my Expedia reservation was on a sheet of paper evidently printed elsewhere.) Alleged internet was the main reason I chose this property. They could offer no alternative except driving into town to a cafe that had it. (I ended up driving 3 km to a point on the access road where I could get cellphone coverage from South Africa.) Other issues: No soap in bathroom. No hot water. (Although there's red and blue spigots, both came out the same temperature, which is acceptable for showering but not bathing in the roman tub.) Comfortable bed, but also a nightly mosquito visitation that disrupted my sleep. In all, I found workarounds and had a pleasant stay, but not happy that I was misled on the Wifi. Note: Poor signage if coming from South Africa. Take Exit 4. Beware of Google instructions that lead only to the highway turnoff. Continue on this road for about 7 km until you see signs for the resort. If you have a South Africa cellphone, load your maps and do your internet work before you leave the border.

4/10 Poor

sanele

Disliked: Cleanliness, staff & service

2/10 Terrible

Goitsemodimo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not as advertised....bad
not so good.....not as advertised. need renovation. interior luks very old.....

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Do not book a stay in this hotel
We arrived with a confirmed, pre-paid booking, and the hotel was overbooked. Instead of a chalet, they put us in their backpackers - formerly their stables, very uncomfortable and irritating.

6/10 Okay

meyer

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

6/10 Okay

line, pretoria

Disliked: Property conditions & facilities
not good value for money
a little bit expensive for what they can offer. room are not very big, you need to wait for 5 minutes to get any hot water in the shower. it's quit dark in the room, a bit old (broken window, bed + linen) there's no fridge in the room and a very basic kettle with 2 cups that you don't really want to drink from. THe restaurant is ok but nothing fancy and in my opinion very expensive for the food. They allegedly have a sauna but apparently it's connected with the kitchen so you can not really use it. overall it's alright but it needs to be renovated and painted fresh.

8/10 Good

Hans Beat, Somerset West

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice , but...
The b uffet for dinner was more then poor. Not even a good reclame, when the half buffet is empty, when more guests arrives and the a la card kitchen is closed.

2/10 Terrible

Siyabonga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WRONG INFORMATION GIVEN
Very wrong information was given to us, VERY MUCH DISAPPOINTED on our arrival.

2/10 Terrible

kgabo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrrrible. pigs can stay there
Horrible. Hotels.com why do u allowsuch places to be advertised. I ddnt even sleep there . I want my refund back

8/10 Good

Jade, Cannock

Liked: Staff & service
Disliked: Cleanliness, room comfort
Backpacker experiance
We stayed in the 'backpackers', which was very basic at best as reflected in the price. Could do with a lick of paint in the barn as the walls had dirt marks all over them.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hawane Resort
A very disappointing experience. The room was in desperate need of an upgrade. The bedside lamp did not work and had a big hole in the shade. The bathroom light did not work. Request for a bulb for the bedside lamp was ignored. The lighting between the Dining room and the bungalow did not work and I stumbled over a rock gutter trying to see in the dark.

2/10 Terrible

Musa, Nongoma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not at all satisfied.
If I had my way: I would be refunded for the second night because I could not go back there for the second night. The place lacks a lot of amenities and even water was cold on the night.

6/10 Okay

Becky, US ex SA

Disliked: Property conditions & facilities
Chalets and restaurant overpriced
Suggest you try Bulembu lodge if looking for accommodation in this area. The backpackers in dark and dingy, upgraded to chalets which were expensive and simple. Maintenance is not a priority and ended up with a cold shower in the morning. Suggest you eat before arriving, dinner is $15 per person for simple buffet and no options close by. Stayed in awesome accommodation throughout SA and Swaziland and this was most disappointing.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

2/10 Terrible

anita, hawana resort

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would like to lodge a complaint with the people of Hawana Resort and claiming my full refund. I booked a double room and a single room for 3 people. When we got at the venue the security guy at the gate told us that there is no record of our reservation. He went to phone a lady who works there and she asked him to take us to her room. We knocked and knocked at the door the lady didn’t respond to our knock. Instead she switched off her phone. We stood outside in the rain cause the security guy couldn’t help us as he said he didn’t have records of our booking. It didn’t help showing him the proof of our reservation number as you could see they employed an uneducated person who doesn’t know how to treat their visitors. At 2am we had to drive around Swaziland looking for alternative accommodation. 2. There were young stars who were making noise and drinking outside the place who told us that they book the whole accommodation there so it wasn’t possible for us to go and sleep there as they had booked the whole place. 3. I would advise that you keep your place clean as there was food lying around the place and bottles and bottles of alcohol. The reception we got there with a dirty security guy doesn’t portray the image of the place that is advertised in the website with smelling blankets no electricity and only candles.

2/10 Terrible

anita, hawana resort

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would like to lodge a complaint with the people of Hawana Resort and claiming my full refund. I booked a double room and a single room for 3 people. When we got at the venue the security guy at the gate told us that there is no record of our reservation. He went to phone a lady who works there and she asked him to take us to her room. We knocked and knocked at the door the lady didn’t respond to our knock. Instead she switched off her phone. We stood outside in the rain cause the security guy couldn’t help us as he said he didn’t have records of our booking. It didn’t help showing him the proof of our reservation number as you could see they employed an uneducated person who doesn’t know how to treat their visitors. At 2am we had to drive around Swaziland looking for alternative accommodation. 2. There were young stars who were making noise and drinking outside the place who told us that they book the whole accommodation there so it wasn’t possible for us to go and sleep there as they had booked the whole place. 3. I would advise that you keep your place clean as there was food lying around the place and bottles and bottles of alcohol. The reception we got there with a dirty security guy doesn’t portray the image of the place that is advertised in the website with smelling blankets no electricity and only candles.

6/10 Okay

Clare, Edinburgh

Liked: Cleanliness
What we needed
We thought the meals were quite pricey but it was a really relaxing atmosphere around the resort and it was just what we needed since we only needed an overnight stay because we were going to Malololtja Game Reserve the next morning.

8/10 Good

Flo, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable stay
Comfortable, clean, good food. We enjoyed our stay. The restaurant is quite comfy with a fireplace in the middle. Dinner and lunch buffet were good and diverse.

4/10 Poor

Sunday13

Disliked: Staff & service, property conditions & facilities, room comfort
Spartan and cold
Underwhelmed.

8/10 Good

Erin, South Africa

Liked: Staff & service, property conditions & facilities, room comfort
Rustic Feel
Great stay! Peaceful and secluded. We were surprised at the expensive price of dinner in the restaurant. The horseback riding was fantastic and scenic. Many of the advertised activities were not available.

8/10 Good

Dimitris, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort
Exotic place,more suitable for couples and naturalists.Very helpful staff.Good quality restaurant.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Bon accueil, super cadre et lieu atypique mais wi fi payant et limité à 25mb par carte payee et pas beaucoup de choix de boissons. Massages super. Depaysant et proche des points d interet
Stayed 2 nights in May 2018

8/10 Good

marie-christine

Liked: Cleanliness, staff & service, property conditions & facilities
eigenlijk geen resort te noemen.Goed eten,behoorlijk ontbijt. je slaapt in hutjes
Stayed 1 night in May 2017

6/10 Okay

Ine

Liked: Cleanliness, staff & service, room comfort
Apart, maar helemaal prima!
Heerlijk geslapen in het supergrote bed. Lekker gerelaxt aan het zwembad, prachtig uitzicht! Zowel het buffet als het ontbijtbuffet prima en heerlijk.

8/10 Good

Valerie, ORELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De passage au Swaziland nuit étape avant le parc kruger. Tout était parfait.

8/10 Good

Nicolas, FRANCE

Liked: Cleanliness, staff & service
Très bon rapport qualité et cadre magnifique
Un bon rapport qualité prix, très dépaysant et le gérant, Richard est très serviable et sympathique. Chambre dépouillée mais charmante.

8/10 Good

Thierry

Liked: Staff & service
Disliked: Room comfort
nous avons dormi dans les écuries, confort sommaire et bruyant si il y a du monde car box complètement ouvert. l'hôtel possède un restaurant très agréable et bon .

8/10 Good

Narayanin, Saint André

Liked: Cleanliness, staff & service
Très bien
Original et agréable. Dépaysement assuré pour un citadin

6/10 Okay

Thibault

4/10 Poor

Sander, France

Disliked: Property conditions & facilities, room comfort
Original rooms but overall it is a bit outdated.
Can imagine it was a resort 10-20 years back, but it seems to have suffered since. I would not advise to go there for a weeks stay, but as an overnighter it will do the job just fine.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Gezellig
Internet uitgevallen, heen stroom meer, dus ook geen warm water! Maar in de roes van de gezelligheid en omgeving, stoort dit niet

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Übernachten mal anders
Leckeres Frühstück und Abendbuffet. Urige Unterkunft. Fast ein wenig wie im Land der Hobbits.

8/10 Good

pierre, metz

Liked: Cleanliness, property conditions & facilities, room comfort
logement insolite de bon confort, à découvrir!
huttes de bon confort dans un bel environnement, resto sur place

8/10 Good

Arvid, Tilburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer leuke kamers in typische Swazi-stijl.
Erg leuke accommodatie met gezellige kamers, die weliswaar uit eenvoudige materialen is gemaakt, maar desondanks niks onderdoet aan gezelligheid en comfort. De bedden zijn super! Prima buffet en goed ontbijt.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil peu chaleureux
Le petit dejeuner gratuit sur le papier a la reservation ne l'etait plus lors de notre passage.Pourquoi???

8/10 Good

edwige, sisteron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
court sejour en sortant du swaziland
court sejour d'une nuit dans cet hotel en sortant du Swaziland, calme, propre, dans une proprieté en pleine campagne. Les chambres sont atypiques et très belles. Nous n'avons pas été deçu.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Disliked: Room comfort
Backpackers-Paradise im Pferdestall!
Die Backpacker-"Zimmer" (nicht die Rondavels, wurde aber nirgends erwähnt) sind Boxen in einem alten Pferdestall, also ein sehr großer Schlafsaal mit Trennwänden aus Tuch. Sauber, aber unbequem.