Exterior
Check availability

Reviews of Hilton Garden Inn Morgantown

3 out of 5
Hilton Garden Inn Morgantown
150 Suncrest Towne Center Dr, Morgantown, WV

Reviews

8.6

Excellent

Rating 10 - Excellent. 535 out of 1001 reviews" "
Rating 8 - Good. 300 out of 1001 reviews" "
Rating 6 - Okay. 87 out of 1001 reviews" "
Rating 4 - Poor. 57 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from HGI on 20 May 2024
Thank you for taking time to share with us! We hope to see you again the next time you travel to Morgantown!

10/10 Excellent

Brett, Martinsburg

Travelled with family
Liked: Amenities
Nice property. Under construction but it was clean and quiet.
Stayed 1 night in Apr 2024
Response from HGI on 29 Apr 2024
Thank you for taking time out of your day to share with us! We hope to see you again soon when you travel through Morgantown.

10/10 Excellent

Bohdan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was a great selection of reataurants within walking distance. The bed was very comfortable.
Stayed 1 night in Mar 2024
Response from HGI on 1 Apr 2024
Thank you for taking time to share with us! We are excited to hear that you enjoyed your experience with us! We hope to see you again when you are traveling through the mountains of West Virginia!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay. Very pleasant staff
Stayed 1 night in Mar 2024
Response from HGI on 9 Mar 2024
We ae very excited to hear you enjoyed your stay! We hope you come back and see us again when you are traveling through the mountains of WV!!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Just an overnight trip for a family medical appointment. Hotel was VERY clean and the staff was super friendly. We did not take advantage of the breakfast, pool or any other amenities as we got in late and had to leave early the next morning but hopefully will be able to do so next time.
Stayed 1 night in Feb 2024
Response from HGI on 9 Mar 2024
We ae very excited to hear you enjoyed your stay! We hope you come back and see us again when you are traveling through the mountains of WV!!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from HGI on 9 Mar 2024
We ae very excited to hear you enjoyed your stay! We hope you come back and see us again when you are traveling through the mountains of WV!!

6/10 Okay

joe

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from HGI on 9 Mar 2024
Thank you for sharing with us. We hope to see you again when you travel to Morgantown.

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 2 nights in Feb 2024
Response from HGI on 20 Feb 2024
Thank you for sharing with us! We hope to see you again soon when you are traveling through the mountains of West Virginia!!

10/10 Excellent

steven, Leesburg

Liked: Cleanliness, staff & service, property conditions & facilities
Julia at the front desk was great. Thank you
Stayed 1 night in Feb 2024
Response from HGI on 16 Feb 2024
Thank you for sharing with us! We hope to see you again when you return to the Morgantown area!

6/10 Okay

Barb

Travelled with partner
Liked: Cleanliness
We have tried several hotels in Morgantown area. This one is ok. We had a double bed room. The one bed was horrible and needed replaced, the other one was ok. Bathrooms fixtures were rusted and shower head was much to be desired and I felt like if I tried to adjust it may fall apart… definitely could use some upgrades. The lobby was clean and beautiful, front desk staff accommodating which was a plus. The Bar seems nice but bartender was literally standing behind bar and when we went to sit down said “we don’t open for another 5 minutes”….ok we would have waited but seemed very annoyed and didn’t even say like have a seat I’ll be right with you… that’s ok went across street to Buffalo Wild Wings. Very turned off by that and honestly everyone we have ever encountered in WV businesses have been more than polite and accommodating. So chalking that up to him having a poo day…. All I all this will not be my first choice of hotels in area. But I do like many of the restaurants in the plaza it’s in.
Stayed 2 nights in Jan 2024
Response from Anna on 29 Jan 2024
Thank you for sharing your thoughts and concerns with us. We apologize that we were not able to exceed your expectations. I will share all of this with our management team so that way we can continue to improve our guest experience.

4/10 Poor

Gary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property needs a major renovation
Stayed 2 nights in Jan 2024
Response from HGI on 28 Jan 2024
Thank you for sharing with us. We are actually about to start full room renovations starting in February 2024!

10/10 Excellent

Laura C.

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jan 2024
Response from HGI on 28 Jan 2024
Thank you for sharing with us! We hope to see you again when you travel to Morgantown.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from HGI on 28 Jan 2024
Thank you for sharing with us! We hope to see you again when you travel to Morgantown.

10/10 Excellent

Mandy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from HGI on 28 Jan 2024
Thank you for sharing with us! We hope to see you again when you travel to Morgantown.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from HGI on 28 Jan 2024
Thank you for sharing with us! We hope to see you again when you travel to Morgantown.

10/10 Excellent

William

Stayed 1 night in Jan 2024
Response from HGI on 28 Jan 2024
Thank you for sharing with us! We hope to see you again when you travel to Morgantown.

10/10 Excellent

Selvan

Stayed 2 nights in Jan 2024
Response from HGI on 28 Jan 2024
Thank you for sharing with us! We hope to see you again when you travel to Morgantown.

8/10 Good

Cristiano

Stayed 1 night in Jan 2024
Response from HGI on 28 Jan 2024
Thank you for sharing with us! We hope to see you again when you travel to Morgantown.

8/10 Good

Timothy

Stayed 1 night in Dec 2023
Response from HGI on 28 Jan 2024
Thank you for sharing with us! We hope to see you again when you travel to Morgantown.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from HGI on 28 Jan 2024
Thank you for sharing with us! We hope to see you again when you travel to Morgantown.

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from HGI on 28 Jan 2024
Thank you for sharing with us! We hope to see you again when you travel to Morgantown.

8/10 Good

Marjorie, Webster Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from HGI on 28 Jan 2024
Thank you for sharing with us! We hope to see you again when you travel to Morgantown.

8/10 Good

Christyne

Response from HGI on 16 Feb 2024
Thank you for sharing with us! We hope to see you again when you return to the Morgantown area!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel
Response from HGI on 16 Feb 2024
Thank you for sharing with us! We hope to see you again when you return to the Morgantown area!

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that it is in a shopping center.
Stayed 1 night in Nov 2023
Response from Hannah on 1 Dec 2023
Thank you for taking the time to leave us a review Sean. We love our location in the shopping center too! Our being walking distance from so many amazing restaurants and shops is a great benefit of staying at this location. We are eager to see you again next time you're in town.

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the hospital. Clean, great place to stay.
Stayed 1 night in Nov 2023
Response from Hannah on 29 Nov 2023
Thank you for taking the time to leave us this review Sherry! I love that you highlighted our close proximity to both hospitals in the area and our cleanliness. We look forward to seeing you again soon!

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Hannah on 21 Nov 2023
Thank you for taking the time to leave us a good review. It is greatly appreciated. We hope to see you again in the future Gary!

8/10 Good

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tub in bathroom.
Stayed 1 night in Nov 2023
Response from Hannah on 16 Nov 2023
Thank you for taking the time to leave us a review Tom! We appreciate your business and hope you see us again next time you're in town. All of our rooms have showers but not all of them have tubs, this is by request. Hopefully this information will help your next stay with us be more satisfactory.

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and quick check-in. Very nice ,.shopping, and good places to eat.
Stayed 1 night in Nov 2023
Response from Anna on 9 Nov 2023
Thank you for taking time out of your day to share with us! We are extremely excited to hear that you enjoyed your experience with us! We hope you continue to stay with us when you travel through the Morgantown area!

8/10 Good

John

Stayed 1 night in Nov 2023
Response from Hannah on 9 Nov 2023
Thank you for sharing with us John! We hope to see you on your next visit to Morgantown!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Anna on 7 Nov 2023
Thank you for taking time out of your day to share with us! We are extremely excited to hear that you enjoyed your experience with us! We hope you continue to stay with us when you travel through the Morgantown area

10/10 Excellent

Maelei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Anna on 7 Nov 2023
Thank you for taking time out of your day to share with us! We are extremely excited to hear that you enjoyed your experience with us! We hope you continue to stay with us when you travel through the Morgantown area

10/10 Excellent

Randolf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location...friendly people....
Stayed 2 nights in Nov 2023
Response from Anna on 6 Nov 2023
Thank you for taking time out of your day to share with us! We are extremely excited to hear that you enjoyed your experience with us! We hope you continue to stay with us when you travel through the Morgantown area!

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hannah on 30 Oct 2023
Thank you for taking the time to leave us a great review Adrienne! We hope to see you again next time you are in the area.

10/10 Excellent

Bridgett

Stayed 1 night in Oct 2023
Response from Anna on 31 Oct 2023
Thank you for taking time out of your day to share with us! We are extremely excited to hear that you enjoyed your experience with us! We hope you continue to stay with us when you travel through the Morgantown area!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The parking lot could use some improvement
Stayed 2 nights in Oct 2023
Response from Anna on 23 Oct 2023
Thank you for taking time out of your day to share with us! We are extremely excited to hear that you enjoyed your experience with us! We hope you continue to stay with us when you travel through the Morgantown area!

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Anna on 17 Oct 2023
Thank you for taking time out of your day to share with us! We are extremely excited to hear that you enjoyed your experience with us! We hope you continue to stay with us when you travel through the Morgantown area!

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 2 nights in Oct 2023
Response from Anna on 17 Oct 2023
Thank you for taking time out of your day to share with us! We are extremely excited to hear that you enjoyed your experience with us! We hope you continue to stay with us when you travel through the Morgantown area!

10/10 Excellent

Lynsey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, room smelled nice, nice tv and channels, good amount of big towels
Stayed 1 night in Oct 2023
Response from Anna on 16 Oct 2023
Thank you for sharing with us! We hope you continue to stay with us when you travel to Morgantown!

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from HGI on 8 Oct 2023
Thank you for taking time out of your day to share with us! We are extremely excited to hear that you enjoyed your experience with us! We hope you continue to stay with us when you travel through the Morgantown area!

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hannah on 6 Oct 2023
Thank you for sharing with us! We hope you continue to stay with us when you travel to Morgantown!

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023
Response from Anna on 2 Oct 2023
Thank you for sharing with us! We hope you continue to stay with us when you travel to Morgantown!

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Anna on 29 Sept 2023
Thank you for sharing with us! We hope you continue to stay with us when you travel to Morgantown!

10/10 Excellent

Saundra

Stayed 1 night in Sep 2023
Response from Hannah on 30 Oct 2023
Thank you for taking the time to leave us a 5-star review Saundra! We hope to see you again next time you are in the area.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Anna on 26 Sept 2023
Thank you for sharing with us! We hope you continue to stay with us when you travel to Morgantown!

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this location for a WVU football game. Very close to stadium, clean facilities and many dining options walking distance from the hotel
Stayed 2 nights in Sep 2023
Response from Anna on 25 Sept 2023
Thank you for sharing with us! We hope you continue to stay with us when you travel to Morgantown

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good front desk staff, close to hospital, comfortable bed, bar and breakfast
Stayed 1 night in Sep 2023
Response from Anna on 25 Sept 2023
Thank you for sharing with us! We hope you continue to stay with us when you travel to Morgantown

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Anna on 20 Sept 2023
Thank you for sharing with us! We hope you continue to stay with us when you travel to Morgantown

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice.
Stayed 1 night in Sep 2023
Response from Anna on 20 Sept 2023
Thank you for sharing with us! We hope you continue to stay with us when you travel to Morgantown!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Stayed 1 night in Sep 2023
Response from Anna on 18 Sept 2023
Thank you for sharing with us! We hope you continue to stay with us when you travel to Morgantown!