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Reviews of Hotel Hibiscus

2 out of 5
Hotel Hibiscus
PK 27 Haapiti Cote Mer, Moorea-Maiao, Windward Islands

Reviews

8.2

Very good

Rating 10 - Excellent. 37 out of 125 reviews" "
Rating 8 - Good. 67 out of 125 reviews" "
Rating 6 - Okay. 14 out of 125 reviews" "
Rating 4 - Poor. 6 out of 125 reviews" "
Rating 2 - Terrible. 1 out of 125 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somehow we got cabin #1 right next to the water. Simple but comfortable cabin with a small kitchen (sink & fridge). Great cross breeze when opening the front & back doors. There were some small ants that would swarm the kitchen if food was left out. There's a nice restaurant on site and the pizzeria next door is fantastic, it's a must go!

10/10 Excellent

Kelly

Stayed 8 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Maria Harriette, San Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it’s ok.
Stayed 1 night in Sep 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pleasantly surprise to find a two-burner hot plate with dishes, cooking pot and fry pan plus utensils. Was also surprised that there was not TV. Didn't affect us but might make a difference to some.
Stayed 2 nights in Sep 2023

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Budget friendly.
On arrival at check in we were told breakfast was included. Then at check out we were told we had to pay, not the best service there. Plus breakfast is very basic. The same fruit salad is wheeled out each day that swims in juice. Then it's croissant, pan au chocolate. Not sure what was fly or chocolate. The room itself was nice but no air conditioning, just a ceiling fan. At this time of year that's not a problem but in the hotter humid months it might be. Plenty of local restaurants nearby serve up some excellent local cuisine. Its basic but cheap so if you are seeking a budget friendly hotel in paradise then this is your place.
Stayed 4 nights in May 2023

8/10 Good

Jian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, close to a shopping center, a public beach, and a few restaurants.
Stayed 1 night in Apr 2023

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay
Hotel hibiscus is beautiful . Right on the beach , nice restaurant . My daughter loves the pool . Great place , would definitely stay here again.
Stayed 1 night in Mar 2023
Response from Silvia on 8 Apr 2023
Thank you Shane for your feedback and this wonderful pic !We hope to welcome you again.Mauruuru !

10/10 Excellent

Kimberley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with kitchenette amenities. The swimming pool was sparkling clean and grounds were beautifully maintained. Warm reception. No t.v. in our room but there was a safe which we appreciated. Small parking lot which filled up early in the afternoon.
Stayed 3 nights in Mar 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are very friendly and helpful.
Stayed 2 nights in Feb 2023

8/10 Good

DENNIS

Travelled with family
Liked: Cleanliness
Nobody helped us with our luggage, we had to drag it through grass field. Only few parkig spaces. Very small kitchen with no kitchen sink. Roosters will wake you up at 4 am in the morning. No AC only fan.

10/10 Excellent

Cleopatra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bungalows are quaint. They were clean and location was perfect. They were very responsive on any inquiries. There were many options for dining.

10/10 Excellent

keith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant and view
Stayed 2 nights in Jan 2023

10/10 Excellent

John, Harpenden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

brett

Stayed 3 nights in Dec 2022

8/10 Good

MEGAN, Aledo

Stayed 1 night in Dec 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The restaurant on-site was excellent for both its breakfast buffet and dinners. The reception staff were friendly and helpful. The resort is located right on the edge of a public beach, and you can enjoy numerous recreation opportunities (swimming, snorkeling, paddling, whale watching excursions, etc.). It’s a 5-minutes walk to a small shopping center (very charming) with a small grocery store. But bring ear plugs because the island’s rooster population start crowing around 3:30am!
Stayed 2 nights in Sep 2022

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the porch and view.
Stayed 4 nights in Oct 2021

10/10 Excellent

Mae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the hotel (not the bungalow) and it was comfortable and clean. The airconditioner provided relief after being in the sun. the hotel has a restaurant. Staff was friendly and responsive. The beach was accessible. Parking was on-site though very limited. The one thing we didn't like was the shower. there was no curtain or shower door hence it got messy after a shower. The floor towels were not enough.
Stayed 3 nights in Oct 2021

8/10 Good

Bradford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to cancellations of return flights, we moved from a 4-star hotel on Moorea to the Hotel Hibiscus for 3 nights. The Hibiscus was a pleasant surprise. It had a better location on the island than the 4-star hotel, our bungalow was terrific, and the service was much, much better than at the 4-star hotel. Simply put, the staff of the Hibiscus made us feel like we were welcome guests - something we definitely did not get at the pricier hotel.
Stayed 3 nights in Jun 2021

10/10 Excellent

Patrick D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect reset button!
Super peaceful and relaxing place! The weekend saw the only hustle with travelers from Tahiti. The only noise was a rooster who thought we needed up at 5am. Great scuba diving, kayaking, and bicycling! We will stay there again!
Stayed 5 nights in Jan 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2020

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Room and outside area needs updating. Close to couple snack restaurants That is in walking distance. Wished they would of had lounge chairs And/or table and chairs next to ocean. No where to sit unless sitting on ground or in the restaurant. Public beach next door. Smaller pool is in great shape with loungers. Would recommend having a car if staying here.
Stayed 5 nights in Feb 2020

8/10 Good

SusieQ, Hurricane

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff here, Jasmine and Michael, were very friendly and helpful. The food and drinks were very good and the location right on water was great. The snorkeling was good even though the reef is sick as is in many places. We stayed in #27 which was nice as the glass sliders faced the park and breezes were good. The bungalows are charming and pleasant and having a kitchenette was very nice. The grounds are well kept and there are flowers in the room. Snorkel gear and towels for beach are free. Overall, we were happy with Hibiscus and would stay here again. Great place for families.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
I liked it but didn’t have A/C. Also there was no screen for the sliding doors so you couldn’t open doors unless you wanted roosters, cats or insects coming in.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
aggressive housekeeping
We woke up at 8:30 to housekeeping knocking on our bedroom door (they had already let themselves into the bathroom area) asking if we were planning to check out early so they could start cleaning. The room was nice, it was pretty warm although that’s expected in a bungalow with only a fan.
Stayed 1 night in Jan 2020
Response from Silvia RAURII – Front Office Manager on 14 Jan 2020
Ia orana dear guest, we thank you for your review that will help us to improve our quality of service. Our housekeepers are used to knock at the entrance door of the bungalow first. We think that you probably didn’t heard this first knock and so, thinking that nobody was in the bungalow, they get in. To be sure they knocked at the second door also, probably waking you up. We apologize for this situation and, in this regard, please know that is the first time that we have this case. In Moorea all morning activities start between 7:30 and 8:30 am and so usually our guests are gone. That's why our housekeeping service start at that time. For your information our housekeeping staff doesn't speak English, so they probably didn’t understand what you told them. Again, we apologize for this inconvenient and hope that you have enjoyed your stay in Moorea. Best regards,

10/10 Excellent

usman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place!
Opted to stay in the building, where the rooms have air-conditioning rather than in a bungalow, which I believe do not have the option. This place is quaint and came across as super laid back and relaxing. They have a pool and very well kept grounds. The have their own little beach which was wonderful. The onsite restaurant, Le Sunset was wonderful. Best place to catch the sunset.
Stayed 1 night in Dec 2019
Response from Silvia Raurii – Front Office Manager on 17 Jan 2020
Dear Costumer, thank you to have taken the time to leave us your advice. We are very pleased to know that you enjoyed your stay at our hotel. We are looking forward to welcome you again in the future. Best regards

8/10 Good

Jean charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful lagoon
We had a good stay at this family hotel, the reception is very friendly and helpful.
Stayed 3 nights in Nov 2019
Response from Silvia Raurii – Front Office Manager on 17 Jan 2020
Dear Costumer, thank you to have taken the time to leave us your advice. We are very pleased to know that you enjoyed your stay at our hotel. We are looking forward to welcome you again in the future. Best regards

4/10 Poor

THIERRY

Disliked: Staff & service
Need to improve
Nice spot (beach and swimming pool), but internet not working well, beach towels not always available, had to ask for the aircon remote (aircon fixed too cold). Accomodation and restaurant not value for the price.
Stayed 2 nights in Jul 2019

6/10 Okay

Bella

Travelled with family
Liked: Staff & service, property conditions & facilities
I liked the sunset view and the garden is well maintained. Staff is helpful and if you have a late flight they have an area for shower and freshen up. I didn’t like the lizzards being in my bungalow, I could not sleep because of that.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed Hotel HIbiscus and would recommend to friends and family. It is simple and has a great restaurant and beach located. We will happily return there. Our 9 year old was happy in the pool we could walk along the beach and a small village is close by if you want supplies etc. Staff were helpful just a great simple little place
Stayed 2 nights in Jan 2019

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this low key well kept hotel
This place was perfect for us - our little thatched hut (the thatch is actually plastic so perfectly sealed and clean and sealed against mosquitoes at night), the mini kitchen where we made simple breakfast and lunches, the beautiful coastline and beach! It was surprisingly quiet for staying in a bungalow without A/C and we slept like babies with the ceiling fan on. Loved sitting on the porch and enjoying the view. Perfect for those looking for a more authentic, non- resort experience. Could not recommend it more.
Stayed 7 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely nice quiet place
Stayed 8 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel captured the essence of Moorea. It's not fancy at all. It's rustic, authentic, and super relaxing. The location next to the park and beach as well as 6-8 local restaurants and small grocery stores make it ideal to save money or really get a feel for the local culture. The hotel owner (Natalie) is wonderful, the staff is friendly (although the French waitress is stereotypical), and the grounds neat, clean, and tropical. This hotel is probably the best value for the money on the island !!
Stayed 4 nights in Nov 2018

8/10 Good

Vaughngirl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location on the beach. Walking distance to restaurants, shops and two small grocery stores. Rent a kayak on site and paddle to the motus. Beautiful area. Perfect spot for sunset views.
Stayed 2 nights in Nov 2018

10/10 Excellent

Erika, Penngrove, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this property because it is small and low-key with a very helpful and friendly staff. Found the food to be ok. Restaurants and grocery stores within easy walking distance. Was not able to book a fare so had to take the hotel type room. Absolutely loved it and enjoyed our little garden patio. Would actually book same accommodation again. Wish the mini kitchenette had a few more cooking items, such as spatula, larger knives, cutting board, salt and pepper. Even without these items we made it work for breakfast and occasional dinner.
Stayed 9 nights in Oct 2018

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Flexibility
I was unable to stay at the hotel due to their limited check-in time and the fact that the hotel is actually on another island from the airport. I called in an attempt to get a late check-in and was told no. I attempted to get some form of refund, even partial, and Hotels.com could not get an approval from them and Hotels.com itself was also unwilling.
Stayed 1 night in Oct 2018

8/10 Good

Asha

Amazing rooms with beach at the back!
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
A taste of paradise
Excellent location! Restaurant had an awesome sunset view! The bungalow defiantly gave you the island experience. I really enjoyed my stay here. The only negative I have to say is about one staff member.We wanted to order a taxi for the evening and she proceeded to tell us that you need to order a taxi 24 hours in advance and told us that this isn’t America and we can’t expect things right away. Then she asked if we were done because she had other customers she had to attend. If it wasn’t for the other staff members we would’ve checked out. Not sure if I would stay here again. I enjoyed the location But she really made us feel uncomfortable.
Stayed 9 nights in Jul 2018

8/10 Good

Lachie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

4/10 Poor

Joe, Australia

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
A disappointing , overpriced hotel. We stayed for a week and we only received toiletries on the third day.No television in the room and the shower head was faulty and wouldn't sit properly on the wall. The only saving grace was the Sunset restaurant which was reasonably priced and the food was excellent.
Stayed 7 nights in Jun 2018

8/10 Good

Dan, Colorado

Liked: Cleanliness, staff & service, room comfort
Great location near small town, good beach, great view of the lagoon, great wi-fi, no hot water (but claim they are getting it fixed), loud roosters in the morning. Bungalows dated and funky but comfortable. Good overall experience, but don’t expect too much. Small complex, maybe 30 units. Definitely not a Hilton. OK value for the price.
Stayed 6 nights in Jun 2018

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable place, friendly and helpful staff, on a small beach with pleasant swimming. Restaurant there is excellent, which is good as there is not too much else nearby. We stayed in a bungalow overlooking the lagoon, which we much appreciated. Nice swimming pool also.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Rima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice choice
great few day get away super friendly staff.Would be nice if they had beach chairs or lawn chairs to watch the sunset
Stayed 3 nights in Jan 2018

8/10 Good

Randall

Liked: Cleanliness, staff & service
Not Up to Standard
I often decline to review anything that is negative as I know it affects the establishment so much (the people there were quite nice), but there are a few things I should mention that can be easily addressed. Overall, Moorea is an expensive island to visit, and you are charged every step accordingly. Sadly, the Hibiscus Inn was only adequate in terms of value and accommodations. They could do better. For example, the shower only provided warm water, and the absence of a water curtain only became apparent when you realized that the shower head was hand-held, requiring one hand to wash and one hand to spray (the stem did not hold the shower other than spraying to the wall). Moreover, there was only one towel rack which does not accommodate the six towels often required, and the towels were old and coarse. The bed and furniture was sub-standard given the price paid and there was no TV (we only found CNN in other hotels). The restaurant was great, however, I would NOT stay here again.
Stayed 2 nights in Jan 2018

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant rooms with great sunset views over lagoon
Very pleasant helpful staff. I stayed in "motel" part for the air-conditioning which made my sleeping easier. Very clean, comfortable bed. Shower warm and powerful. Nice pool away from beach and right next to public beach so best of both worlds. Restaurant okay. I found the food adequate but not spectacular. Very close to market and my room had refrigerator, stove stop and utensils/dishes for cooking so could make own meals. Internet slow and intermittent which I'd guess has more to do with whole island access. Taxi and transport expensive on island but worth at least one day's rental to tour island and especially Belvedere overlook. Moorea is wonderful!
Stayed 4 nights in Dec 2017

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel hibiscus
Great experience. Quiet setting beautiful area. Clean but very basic Staff very friendly and helpful my only complaint is that is was very very hot and there wasn’t a good fan and there weren't any comfortable chairs in which to sit and read
Stayed 2 nights in Oct 2017