Property amenity

Reviews of Residence Inn by Marriott Montreal Airport

3 out of 5
Residence Inn by Marriott Montreal Airport
6500 Place Robert-Joncas, Montreal, QC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 649 out of 1003 reviews" "
Rating 8 - Good. 286 out of 1003 reviews" "
Rating 6 - Okay. 40 out of 1003 reviews" "
Rating 4 - Poor. 17 out of 1003 reviews" "
Rating 2 - Terrible. 11 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jolen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is beautiful and very modern. Very nice staffs. My kids love it. Breakfast was good. But the parking was not included and its very expensive, please try including parking in the hotel fee.
Stayed 3 nights in Apr 2024
Response from AO on 24 Apr 2024
Dear Jolen,We thank you for sharing your experience with us, and are happy to hear about your stay at the Marriott Residence Inn Montreal Airport Hotel. We take great pride in all of our guests experiences, I will make sure to share your comments with the team.

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean
Stayed 1 night in Apr 2024
Response from AO on 24 Apr 2024
Dear Sylvia,We thank you for sharing your experience with us, and are happy to hear about your stay at the Marriott Residence Inn Montreal Airport Hotel. We take great pride in all of our guests experiences, I will make sure to share your comments with the team.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from AO on 24 Apr 2024
Dear Gregory,We thank you for sharing your experience with us, and are happy to hear about your stay at the Marriott Residence Inn Montreal Airport Hotel. We take great pride in all of our guests experiences, I will make sure to share your comments with the team.

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Front Desk Team on 19 Apr 2024
Dear James,We thank you for sharing your experience with us, and are happy to hear about your stay at the Marriott Residence Inn Montreal Airport Hotel. We take great pride in all of our guests experiences, I will make sure to share your comments with the team.

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Spacious room! Clean hallways and a decent free breakfast!
Stayed 3 nights in Apr 2024
Response from AO on 16 Apr 2024
Dear Valerie,We thank you for sharing your experience with us, and are happy to hear about your stay at the Marriott Residence Inn Montreal Airport Hotel. We take great pride in all of our guests experiences, I will make sure to share your comments with the team.

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent! Nous reviendrons
Stayed 1 night in Apr 2024
Response from AO on 16 Apr 2024
Chèr Serge, Merci pour ce commentaire, ces compliments sur notre hôtel sont toujours très appréciés. Nous travaillons fort pour maintenir notre hôtel tel qu’il est. Faites-le nous savoir quand vous serez de retour à Montréal, il nous fera plaisir de vous accueillir de nouveau. Au plaisir de vous revoir.

8/10 Good

William walter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Semi-Close to old town. Close to the gray hound station.
Stayed 1 night in Apr 2024
Response from Front Desk Team on 12 Apr 2024
Dear William,We thank you for sharing your experience with us, and are happy to hear about your stay at the Marriott Residence Inn Montreal Airport Hotel. We take great pride in all of our guests experiences, I will make sure to share your comments with the team.

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Team on 12 Apr 2024
Dear Guest,We thank you for sharing your experience with us, and are happy to hear about your stay at the Marriott Residence Inn Montreal Airport Hotel. We take great pride in all of our guests experiences, I will make sure to share your comments with the team.

10/10 Excellent

Dinesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms
Stayed 1 night in Apr 2024
Response from AO on 9 Apr 2024
Dear Guest,We thank you for sharing your experience with us, and are happy to hear about your stay at the Marriott Residence Inn Montreal Airport Hotel. We take great pride in all of our guests experiences, I will make sure to share your comments with the team.

10/10 Excellent

Yana

Liked: Cleanliness
All good
Stayed 1 night in Apr 2024
Response from AO on 9 Apr 2024
Dear Guest,We thank you for sharing your experience with us, and are happy to hear about your stay at the Marriott Residence Inn Montreal Airport Hotel. We take great pride in all of our guests experiences, I will make sure to share your comments with the team.

8/10 Good

Neil

Travelled with family
Liked: Cleanliness
It was okay for what we required
Stayed 2 nights in Mar 2024
Response from AO on 9 Apr 2024
Dear Guest,We thank you for sharing your experience with us, and are happy to hear about your stay at the Marriott Residence Inn Montreal Airport Hotel. We take great pride in all of our guests experiences, I will make sure to share your comments with the team.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous inside and good buffet breakfast for the price. Clean and comfortable room with mini kitchen and very comfortable bed.
Stayed 1 night in Apr 2024
Response from AO on 9 Apr 2024
Dear Guest,We thank you for sharing your experience with us, and are happy to hear about your stay at the Marriott Residence Inn Montreal Airport Hotel. We take great pride in all of our guests experiences, I will make sure to share your comments with the team.

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Mar 2024
Response from AO on 6 Apr 2024
Chère client, Merci pour ce commentaire, ces compliments sur notre hôtel sont toujours très appréciés. Nous travaillons fort pour maintenir notre hôtel tel qu’il est. Faites-le nous savoir quand vous serez de retour à Montréal, il nous fera plaisir de vous accueillir de nouveau. Au plaisir de vous revoir.

10/10 Excellent

Annie

Travelled with family
Cleanliness and very helpful and friendly staff. Amazing breakfast. Free shuttle service.
Stayed 1 night in Apr 2024
Response from AO on 4 Apr 2024
Dear Guest,We thank you for sharing your experience with us, and are happy to hear about your stay at the Marriott Residence Inn Montreal Airport Hotel. We take great pride in all of our guests experiences, I will make sure to share your comments with the team.

4/10 Poor

Jiahui

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Residence Inn overall are good but we are not very happy on the pet fee here, which we paid extra 150! The website doesnt make it clear enough to let customer know how much they are going to charge for pet. It only mentioned pet friendly on the top and at the very bottom of the page, it say 150... which made us feel being fooled. It is not our first time having pet with us in hotel and we were only being charged 30 dolloars before.
Stayed 1 night in Mar 2024
Response from AO on 4 Apr 2024
Dear Jiahui,Thank you for taking the time to share your feedback regarding your recent stay with us. We truly value your input as it helps us improve the experience for all of our guests.We regret to hear that you were not fully satisfied with your stay due to the pet fee. We understand that the cost exceeded your expectations and we apologize for any inconvenience this may have caused. Clear communication regarding additional charges, such as the pet fee, is paramount, and we apologize if the disclosure of this fee was not as transparent as it should have been on Expedia. We will certainly review our booking process to ensure that all pertinent information, including fees, is clearly communicated to our guests at the time of booking.We appreciate your loyalty as a repeat guest at pet-friendly accommodations, and we understand your surprise at the variance in pricing. Please know that our pricing structure reflects various factors, including the services and amenities provided to both our human and furry guests alike.Thank you again for bringing this matter to our attention. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience that exceeds your expectations.

8/10 Good

Andrews

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from AO on 4 Apr 2024
Dear Guest,We thank you for sharing your experience with us, and are happy to hear about your stay at the Marriott Residence Inn Montreal Airport Hotel. We take great pride in all of our guests experiences, I will make sure to share your comments with the team.

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed just one night, arriving late from Miami to hit the slopes on the next day. The property is new, clean, nice staff and a decent breakfast.
Stayed 1 night in Mar 2024
Response from Front Desk Team on 29 Mar 2024
Hello Oscar, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Danielle, Maugerville

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay with our children in the suite. The pool was clean and the hot tub was nice and warm. Shops close by for all your needs. Staff were very nice and the YUL restaurant was tasty. Merci!
Stayed 1 night in Mar 2024
Response from Front Desk Team on 29 Mar 2024
Hello Danielle, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Rozita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 12 enjoyed our stay.
Stayed 2 nights in Mar 2024
Response from Front Desk Team on 24 Mar 2024
Hello Rozita, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Kristofer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars
Stayed 1 night in Mar 2024
Response from Front Desk Team on 24 Mar 2024
Hello Kristofer, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Mar 2024
Response from Front Desk Team on 24 Mar 2024
Hello Jennifer, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

8/10 Good

Billel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stood 3 nights here with family, kids enjoyed the pool, rooms are clean and well maintained, the kitchen included everything we needed, staff proactive and friendly, offering good breakfast. Perfect for families, the only thing to improve is that the parking is paying 18$/night (only an outdoor parking so be ready to clear snow every morning 🤒)
Stayed 3 nights in Feb 2024
Response from Front Desk Team on 24 Mar 2024
Hello Billel, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

8/10 Good

Hagop

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it is a good place to stay!
Stayed 3 nights in Feb 2024
Response from Front Desk Team on 24 Mar 2024
Hello Hagop, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

8/10 Good

Connor, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Front Desk Team on 24 Mar 2024
Hello Connor, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

6/10 Okay

James, Iqaluit

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel but Pricey.
Stayed 2 nights in Feb 2024
Response from AO on 4 Apr 2024
Dear Guest,We thank you for sharing your experience with us, and are happy to hear about your stay at the Marriott Residence Inn Montreal Airport Hotel. We take great pride in all of our guests experiences, I will make sure to share your comments with the team.

10/10 Excellent

Phillip

Liked: Staff & service, property conditions & facilities
Ur bed
Stayed 3 nights in Dec 2023
Response from Front Desk Team on 24 Mar 2024
Hello Phillip, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

8/10 Good

sungyeon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk Team on 24 Mar 2024
Hello Sungyeon, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

6/10 Okay

Diane

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The airport shuttle is very convenient and reliable. The reception is prompt and friendly. The breakfast was substandard and the breakfast hours 6 am-9 am, were not so convenient. The room was very small, I had a king suite, with a sofa bed and kitchenette, however, the sofa bed was facing the King Bed and was impossible to open or use due to lack of space.
Stayed 1 night in Jan 2024
Response from The Front Desk on 27 Jan 2024
Hello Mrs Diane,Thank you for taking the time to tell us about your experience with us.We are sorry to hear that you were unable to use the sofa bed due to lack of space.Should your travels bring you back to the area, please do not hesitate to contact us directly.

10/10 Excellent

Emily

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 1 night in Jan 2024
Response from Front Desk Team on 2 Feb 2024
Hello Emily, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

STALIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Front Desk Team on 2 Feb 2024
Hello Stalin, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Studio room was good size for us as a family, breakfast was good with excellent selection, staff friendly and assisted us with late checkout due to flight changes. Shuttle service to airport is excellent
Stayed 3 nights in Jan 2024
Response from Front Desk Team on 2 Feb 2024
Hello Tim, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk Team on 2 Feb 2024
Hello Eddy, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk Team on 2 Feb 2024
Hello Nicole, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Santhosh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk Team on 2 Feb 2024
Hello Santhosh, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Teela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Front Desk Team on 2 Feb 2024
Hello Teela, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Lucassie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Friendly staff. i felt welcomed here
Stayed 4 nights in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Lucassie, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Alain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 3 nights in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Alain, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Amanda, Terrasse Vaudreuil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Amanda, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, great service. Perfect hotel if you are taking a flight the next morning
Stayed 1 night in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Steve, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

8/10 Good

Kelsie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Kelsie, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

8/10 Good

DALFORD

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Dalford, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

pooja

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property but breakfast options could have been more
Stayed 2 nights in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Pooja, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Sreelakshmi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were polite and friendly. The breakfast was good, but could have included few more vegetarian dishes. The room was spacious and comfortable.
Stayed 2 nights in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Sreelakshmi, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

2/10 Terrible

Nhien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible trip
The hotel is very nice and breakfast was great; but someone had tried to steal my Lexus; I have my steering wheel locked with”the club”but they broke the rear passenger window, unlocked the doors; cut my steering wheel top and bottom parts, it still unable to remove “the club”. The parking is in secure area with gates and still unsafe. Terrible area to stay and visit
Stayed 1 night in Dec 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Jack, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Maria G.

Liked: Cleanliness, staff & service, property conditions & facilities
This was a perfect stay for our family. The restaurant had a limited menu, but there are lots of options and delivery available.
Stayed 1 night in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Maria, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent at this property...would have appreciated a free or cheaper parking though..
Stayed 1 night in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Laila, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

QUTELL

Stayed 1 night in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Qutell, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

8/10 Good

Ajai

Stayed 1 night in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Ajai, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.

10/10 Excellent

Ingrid

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really great and nice hotel
Stayed 1 night in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Hello Ingrid, we are glad to hear that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience at our hotel. We hope to see you again, should your travels bring you back to the city.