All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you for taking the time to give us your feedback. We are delighted to see that you enjoyed your stay. Looking forward to welcoming you again soon.
6/10 Okay
Catherine
Travelled with partner
8 Oct 2023
Disliked: Amenities
Was adequate for one night. Definitely not special.
Catherine
Stayed 1 night in Oct 2023
Response from Front desk clerk on 10 Oct 2023
Thank you for taking the time to give us your feedback. Looking forward to being able to welcome you again.
Thank you for taking the time to give us your feedback. We are delighted to see that you enjoyed your stay. Looking forward to welcoming you again soon.
6/10 Okay
Claude
6 Oct 2023
Liked: Cleanliness, staff & service
L'hôtel est correct pour un séjour d'une nuit.
Claude
Stayed 1 night in Oct 2023
Response from L'équipe de la réception. on 10 Oct 2023
Merci d’avoir pris le temps de nous donner vos commentaires. Au plaisir de pouvoir vous recevoir à nouveau prochainement.
8/10 Good
Andrew
Travelled with family and small children
27 Sept 2023
Liked: Cleanliness, staff & service
Evening staff who called to confirm our arrival time was very patient and did a great job explaining the automated late check in process. Everything went smoothly. Room is good quality and value and more spacious than we expected.
Andrew
Stayed 1 night in Sep 2023
Response from Front desk clerk on 27 Sept 2023
Thank you for taking the time to give us your feedback. We are delighted to see that you enjoyed your stay. Looking forward to welcoming you again soon.
8/10 Good
claude
26 Sept 2023
Liked: Cleanliness, staff & service
Senteur de parfum dans la chambre (désagréable)
Il serait du de changer la chaise et le fauteuil du a son âge d'utilisation
claude
Stayed 1 night in Sep 2023
Response from L'équipe de la réception. on 26 Sept 2023
Merci d’avoir pris le temps de nous donner vos commentaires. Nous en prenons bien note. Au plaisir de pouvoir vous recevoir à nouveau prochainement.
10/10 Excellent
Kathy
26 Sept 2023
Kathy
Stayed 1 night in Sep 2023
Response from Front desk clerk on 27 Sept 2023
Thank you for taking the time to give us your evaluation of your stay. We are pleased to note that you enjoyed your stay. It will be a pleasure for us to welcome you again.
6/10 Okay
Francine
25 Sept 2023
Loud.
Francine
Stayed 1 night in Sep 2023
Response from Front desk clerk on 26 Sept 2023
Thank you for taking the time to give us your feedback. Glad to see you soon.
10/10 Excellent
Micheline
23 Sept 2023
Micheline
Stayed 1 night in Sep 2023
Response from L'équipe de la réception. on 26 Sept 2023
Merci d’avoir pris le temps de nous donner votre évaluation de votre séjour. Il nous fait plaisir de constater que vous avez apprécié votre séjour. Ce sera un plaisir pour nous de vous recevoir à nouveau.
10/10 Excellent
Andre
23 Sept 2023
Andre
Stayed 9 nights in Sep 2023
Response from L'équipe de la réception. on 16 Oct 2023
Merci d’avoir pris le temps de nous donner votre évaluation de votre séjour. Il nous fait plaisir de constater que vous avez apprécié votre séjour. Ce sera un plaisir pour nous de vous recevoir à nouveau.
Clean, well equipped and within easy walking distance of restaurants and stores. I have stayed here several times!
Stephen
Stayed 1 night in Sep 2023
Response from Front desk clerk on 22 Sept 2023
Thank you for taking the time to give us your feedback. We are delighted to see that you enjoyed your stay. Looking forward to welcoming you again soon.
Thank you for taking the time to give us your evaluation of your stay. We are pleased to note that you enjoyed your stay. It will be a pleasure for us to welcome you again.
10/10 Excellent
Kathleen
19 Sept 2023
Kathleen
Stayed 1 night in Sep 2023
Response from Front desk clerk on 20 Sept 2023
Thank you for taking the time to give us your evaluation of your stay. We are pleased to note that you enjoyed your stay. It will be a pleasure for us to welcome you again.
Thank you for taking the time to give us your feedback. We are happy to see that you enjoyed your stay. Glad to see you soon.
6/10 Okay
Carlos
17 Sept 2023
Liked: Cleanliness, staff & service
Carlos
Stayed 1 night in Sep 2023
Response from Front desk clerk on 19 Sept 2023
Thank you for taking the time to give us your evaluation of your stay. We would appreciate to have some comments to know what we can do better for your satisfaction. Glad to see you soon.
6/10 Okay
Michel
17 Sept 2023
Liked: Cleanliness
Michel
Stayed 1 night in Sep 2023
Response from Équipe de la réception on 18 Sept 2023
Merci d’avoir pris le temps de nous donner votre évaluation de votre séjour. Nous aimerions bien en savoir davantage sur votre séjour pour de futures améliorations. Au plaisir de vous revoir bientôt.
Response from Équipe de la réception on 18 Sept 2023
Merci d’avoir pris le temps de nous donner votre évaluation de votre séjour. Il nous fait plaisir de constater que vous avez apprécié votre séjour. Ce sera un plaisir pour nous de vous recevoir à nouveau.
Response from Équipe de la réception on 18 Sept 2023
Merci d’avoir pris le temps de nous donner votre évaluation de votre séjour. Nous sommes heureux de constater que vous avez apprécié votre séjour. Au plaisir de vous revoir bientôt.
Excellent price for the room, clean, new, spacious.
manuela
Stayed 1 night in Sep 2023
Response from Front desk clerk on 11 Sept 2023
Thank you for taking the time to give us your feedback. We are delighted to see that you enjoyed your stay. Looking forward to welcoming you again soon.
Room was ok wasn’t the one we booked had booked a king size bed apparently she said they booked that one at the exact same time I did reservation she gave me a double queen room thinking she was doing me a favour cause it was a bigger room if I wanted a bigger room I would have booked it , typical Quebec attitude as I run into that province all the time.
Denis
Stayed 1 night in Sep 2023
Response from Front desk clerk on 13 Sept 2023
Thank you for taking the time to give us your feedback
8/10 Good
Andy
8 Sept 2023
Andy
Stayed 1 night in Aug 2023
Response from Front desk clerk on 2 Oct 2023
Thank you for taking the time to give us your evaluation of your stay. We are pleased to note that you enjoyed your stay. It will be a pleasure for us to welcome you again.
I liked everything about this Motel. the location is close to all amenities I can think of. I walked a lot and enjoyed the River and the Basin at Promenade Park. The "drive up to the door" feature works for me.
Also the Hotel Restaurant across the street was exceptional. Great food and nice atmosphere. Had dinner and breakfast there. The staff was excellent.
Carol
Stayed 1 night in Sep 2023
Response from Front desk team on 8 Sept 2023
Thank you for taking the time to give us your feedback. We are delighted to see that you enjoyed your stay. Looking forward to welcoming you again soon.
Thank you for taking the time to give us your feedback. We are delighted to see that you enjoyed your stay. Looking forward to welcoming you again soon.
Response from L'équipe de la réception. on 5 Sept 2023
Merci d’avoir pris le temps de nous donner votre évaluation de votre séjour. Il nous fait plaisir de constater que vous avez apprécié votre séjour. Ce sera un plaisir pour nous de vous recevoir à nouveau.
Found this a pleasant accommodations. The room however could have more lights- poor lighting especially at closet.
JANICE L
Stayed 2 nights in Aug 2023
Response from Front desk clerk on 5 Sept 2023
Thank you for taking the time to give us your feedback. We are delighted to see that you enjoyed your stay. Looking forward to welcoming you again soon.
It was very convenient and offered easy walking for everything!
Abigail
Stayed 1 night in Aug 2023
Response from Front desk clerk on 5 Sept 2023
Thank you for taking the time to give us your feedback. We are happy to see that you enjoyed your stay. Glad to see you soon.
10/10 Excellent
Valerie
Travelled with family
29 Aug 2023
Liked: Amenities
Lovely spot. Room is very comfortable…close to good restaurants.
Valerie
Stayed 1 night in Aug 2023
Response from Front desk clerk on 5 Sept 2023
Thank you for taking the time to give us your evaluation of your stay. We are pleased to note that you enjoyed your stay. It will be a pleasure for us to welcome you again.
8/10 Good
Melanie
Travelled with family
27 Aug 2023
Property was clean and staff was friendly.
Melanie
Stayed 1 night in Aug 2023
Response from Front desk clerk on 5 Sept 2023
Thank you for taking the time to give us your feedback. We are delighted to see that you enjoyed your stay. Looking forward to welcoming you again soon.
Attention to detail was lacking. Understaffed. They don't seem to realize that they are in the hospitality industry. Policies are cheap and unwelcoming. Room layouts and designs are odd.
Thomas
Stayed 2 nights in Aug 2023
Response from Front desk clerk on 5 Sept 2023
Thank you for taking the time to give us your feedback, however, we are a bit confused. Although we are understaffed, we have responded to all your requests throughout your stay. The toilet was too low, we changed you to another room at no extra cost, you wanted an ironing board, we provided you with one, you wanted a luggage rack, you got it, all your requests to have additional articles, we have answered them. This is why we find it disapointing to read your comments. That being said, we always work to satisfy our customers, so we take note of your comments for future improvements to our establishments and our team. We do hope that you had a pleasant stay.
10/10 Excellent
Ginette
24 Aug 2023
Ginette
Stayed 1 night in Aug 2023
Response from L'équipe de la réception. on 13 Sept 2023
Merci d’avoir pris le temps de nous donner votre évaluation de votre séjour. Il nous fait plaisir de constater que vous avez apprécié votre séjour. Ce sera un plaisir pour nous de vous recevoir à nouveau.
10/10 Excellent
James
24 Aug 2023
James
Stayed 1 night in Aug 2023
Response from Front desk clerk on 13 Sept 2023
Thank you for taking the time to give us your evaluation of your stay. We are pleased to note that you enjoyed your stay. It will be a pleasure for us to welcome you again.
Excellent value for the price. It’s clean and comfortable.
Rosemary
Stayed 1 night in Aug 2023
Response from Front desk clerk on 23 Aug 2023
Thank you for taking the time to give us your feedback. We are delighted to see that you enjoyed your stay. Looking forward to welcoming you again soon.
4/10 Poor
Bella
Travelled with partner
21 Aug 2023
Disliked: Cleanliness, staff & service
We arrived late evening after a long day of driving, awaiting another long day of driving. Tired and ready for bed, we were kept awake by 6 flies that were in our room before we got there. Reception was closed so there was no one to contact about this. Otherwise, the place was okay — definitely not a first choice.
Bella
Stayed 1 night in Aug 2023
Response from Front desk clerk on 23 Aug 2023
Thank you for taking the time to give us your feedback. Since the rooms have exterior access, it is likely that flies will enter the room while you are entering your luggage or while the attendant is cleaning. We understand that this is not a pleasant situation and are sorry. The position of night attendant is difficult to fill with the labor shortage in Quebec. Please know that we take your comments to heart. Looking forward to seeing you again on your next visit to Montmagny.
6/10 Okay
Henrik
20 Aug 2023
Henrik
Stayed 1 night in Aug 2023
Response from Front desk clerk on 23 Aug 2023
Thank you for taking the time to give us your evaluation of your stay. Glad to see you soon.
10/10 Excellent
Suzanne
20 Aug 2023
Suzanne
Stayed 2 nights in Aug 2023
Response from L'équipe de la réception. on 23 Aug 2023
Merci d’avoir pris le temps de nous donner votre évaluation de votre séjour. Nous sommes heureux de constater que vous avez apprécié votre séjour. Au plaisir de vous revoir bientôt.
We got in late and the front desk reception was extremely friendly and helpful. This one is being added to a mist return list. The rooms were extremely clean and inviting. The only down side was there was no microwave but all in all we will be back!!!!!! Lol
Stephanie
Stayed 1 night in Aug 2023
Response from Front desk clerk on 23 Aug 2023
Thank you for taking the time to give us your feedback. We are happy to see that you enjoyed your stay. Glad to see you soon.
10/10 Excellent
Ryan
19 Aug 2023
Ryan
Stayed 1 night in Aug 2023
Response from Front desk team on 8 Sept 2023
Thank you for taking the time to give us your evaluation of your stay. We are pleased to note that you enjoyed your stay. It will be a pleasure for us to welcome you again.
Thank you for taking the time to give us your feedback. We are delighted to see that you enjoyed your stay. Looking forward to welcoming you again soon.
the room was clean and quiet. there was an excellent restaurant across the street. (Normandin)
Guylaine
Stayed 1 night in Aug 2023
Response from Front desk team on 18 Aug 2023
Thank you for taking the time to give us your evaluation of your stay. We are pleased to note that you enjoyed your stay. It will be a pleasure for us to welcome you again.
10/10 Excellent
Louise
14 Aug 2023
Louise
Stayed 1 night in Aug 2023
Response from Front desk clerk on 5 Sept 2023
Thank you for taking the time to give us your evaluation of your stay. We are pleased to note that you enjoyed your stay. It will be a pleasure for us to welcome you again.
10/10 Excellent
Anne-Marie
13 Aug 2023
Anne-Marie
Stayed 1 night in Aug 2023
Response from Front desk clerk on 5 Sept 2023
Thank you for taking the time to give us your evaluation of your stay. We are pleased to note that you enjoyed your stay. It will be a pleasure for us to welcome you again.
6/10 Okay
Gregory
Travelled with partner
12 Aug 2023
Liked: Cleanliness
A basic room, adequate but not homey . Uncomfortable chairs but the bed was good and I liked that the air conditioner was thermostatically controlled.
Gregory
Stayed 1 night in Aug 2023
Response from Front desk team on 18 Aug 2023
Thank you for taking the time to give us your feedback. Looking forward to being able to welcome you again soon.
Thank you for taking the time to give us your feedback. We are delighted to see that you enjoyed your stay. Looking forward to welcoming you again soon.
Response from Équipe de la réception on 18 Aug 2023
Merci d’avoir pris le temps de nous donner votre évaluation de votre séjour. Nous sommes heureux de constater que vous avez apprécié votre séjour. Au plaisir de vous revoir bientôt.
We picked this hotel because it said online there was a $25 charge for our dog. It was a better rate than others we had looked at. When I got there they informed me it was $50 for the dog. I told them what I read and was told it was because I would need to be put in a different room. I said so you're charging me $25 extra for the different room and $25 for the dog then? She said no $50 for the dog. I said you advertised $25 online and she said well it's $50 here. Sigh. We stayed. Inernet was great.
Kirk
Stayed 1 night in Aug 2023
Response from Front desk team on 18 Aug 2023
Thank you for taking the time to give us your evaluation of your stay. Regarding the fee for animals, it is 25 in rooms where animals are accepted, in another room it is 50. Not all of our rooms accept them, only some. However, since you are going through an intermediary like Expedia, we understand that the distinction may be more difficult to understand. On our side, it is more difficult to know how the information is presented on the Expedia platform. We hope you still enjoyed your stay. Looking forward to being able to welcome you again soon.
Very impressed with this property. Would definitely stay here again
Al
Stayed 1 night in Aug 2023
Response from Front desk team on 18 Aug 2023
Thank you for taking the time to give us your feedback. We are delighted to see that you enjoyed your stay. Looking forward to welcoming you again soon.