Lobby sitting area

Reviews of Motel 6 Montgomery, AL - Coliseum

2 out of 5
Motel 6 Montgomery, AL - Coliseum
1771 Congressman West Dickinson Drive, Montgomery, AL

Reviews

7.4

Good

Rating 10 - Excellent. 186 out of 545 reviews" "
Rating 8 - Good. 166 out of 545 reviews" "
Rating 6 - Okay. 74 out of 545 reviews" "
Rating 4 - Poor. 49 out of 545 reviews" "
Rating 2 - Terrible. 70 out of 545 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Joi

They didn't receive my reservation and the type of room I reserved wasn't available
Stayed 1 night in May 2024
Response from Team 6 on 13 May 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.

6/10 Okay

Beverly

Travelled with family
Liked: Staff & service
Disliked: Amenities
The tall African American gentleman at the front desk (Manager?) was very nice and helpful in accommodating our family member with bad knees to a first level room. The location is right on the main road, right across from a military station so the morning traffic is VERY LOUD with everyone arriving to work early in the morn, starting before 0600. I did feel that the beds were clean, but you could see the floors were not well swept (especially in corners)! Leaves me to wonder when is the last time they were mopped?!!! There are no restaurants nearby. In our case, we just needed a clean bed for night as a stopping point on our journey, so it met that need, and we were all sleeping well, only to be awakened very early by the awful, loud traffic noise, and the AC unit in our rooms didn't have a FAN ONLY option to help drown out the noise either... that would have helped! Wish I could give a better review, but the facts speak for themselves. PROS: Nice, helpful manager and clean, comfy beds. CONS: Everything else
Stayed 1 night in Apr 2024
Response from Jack on 5 May 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jack on 5 May 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels

8/10 Good

Okay.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a good time with my lover here but PLEASE mop your floors better my feet were after walking through the room a couple times and I had just got there
Stayed 2 nights in Apr 2024
Response from Motel 6 on 24 Apr 2024
Thanks for sharing your feedback, we appreciate you. We’ll continue working hard on improving our performance and services. Come see us again on your next visit.

4/10 Poor

Alandas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Motel 6 on 16 Apr 2024
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you

6/10 Okay

Alisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Motel 6 on 11 Apr 2024
Thanks for sharing your feedback, we appreciate you. We’ll continue working hard on improving our performance and services. Come see us again on your next visit

2/10 Terrible

Steve

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was disgustingly dirty, stains in sheets everywhere. Floors where grotesque. Hands down worst place I have ever stayed and I have traveled through jungles and stayed at hostles before in 3rd word countries. There is no way this hotel could possibly have a 7 plus rating. Someone is padding the reviews with fakes. We switched rooms and it wasnt any better. Expedia needs to remove this from their list.
Stayed 1 night in Mar 2024
Response from Motel 6 on 1 Apr 2024
We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service

10/10 Excellent

Lamont O

Stayed 1 night in Mar 2024
Response from Motel 6 on 20 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs

8/10 Good

Shuji, AL

Travelled with group
Liked: Staff & service
The price was cheap and the rooms were fairly clean. The power outlet was broken, so I could not charge my phone.
Stayed 1 night in Mar 2024
Response from Jack on 20 Mar 2024
Thanks for sharing your feedback, we appreciate you. We’ll continue working hard on improving our performance and services. Come see us again on your next visit

6/10 Okay

Beyan

Travelled with group
Disliked: Staff & service, amenities
When we got there, they gave us a room with a key that didn’t work so I went back down to have the key reprogrammed and another gentleman sitting by the counter stated that the room was too dirty. Anyway, they just change rooms which wasn’t a problem I would much rather have a clean room than a dirty room.
Stayed 1 night in Mar 2024
Response from Jack on 20 Mar 2024
Thanks for sharing your feedback. I'm sorry we fell little short of your expectations. we'll work hard to fix the issues you experience. we are committed to providing a good nights rest. hope to see you again

2/10 Terrible

Francis

Business traveller
Disliked: Cleanliness, property conditions & facilities
This place is infested with bed bugs!! Stay Away I have more than 100 bed bug bites on my body with at least 50 on my face and neck I only spent about 7 hours total in the room
Response from Ben on 16 Mar 2024
Dear [francis], We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service.

10/10 Excellent

Shirley

Stayed 1 night in Mar 2024
Response from Motel6 on 6 Apr 2024
Thanks for sharing your feedback, we appreciate you. We’ll continue working hard on improving our performance and services. Come see us again on your next visit.

4/10 Poor

Bree

Travelled with family
Disliked: Cleanliness, staff & service
Creepy
Stayed 1 night in Mar 2024
Response from Ben on 16 Mar 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings

4/10 Poor

Robert, Gilbert

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The price is good overall. I usually travel to sight see, not to stay in the hotel, so if the room feels safe, not dirty and has the basics, I am OK. Motel 6 has overall tried to improve their room looks/standards, which is great. Our room in this location had a really plugged shower/bath and a toilet that had to be jiggled for a while to get it to stop running. This hotel happened to be completely booked, we got there late and we were staying 1 night, so we put up with it. They should do a better check on everything in between guests, not just the general house cleaning.
Stayed 1 night in Mar 2024
Response from Ben on 16 Mar 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings

4/10 Poor

Krystal

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I mean you truly do get what you pay for.
Stayed 1 night in Feb 2024
Response from Jack on 7 Mar 2024
We are sorry to hear your recent experience at the motel 6,did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. At motel 6. we appreciate your business and truly value your

10/10 Excellent

Billy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Response from Jack on 1 Mar 2024
Thanks for sharing your feedback, we appreciate you. We’ll continue working hard on improving our performance and services. Come see us again on your next visit

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good price for the accommodations. Poor sound reduction on front door and wall because it seem like the door was open when cars went by on street.
Stayed 1 night in Feb 2024
Response from Jack on 29 Feb 2024
Thanks for sharing your feedback, we appreciate you. We’ll continue working hard on improving our performance and services. Come see us again on your next visit

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very quiet
Stayed 1 night in Feb 2024
Response from Jack on 27 Feb 2024
Thanks for sharing your feedback, we appreciate you. We’ll continue working hard on improving our performance and services. Come see us again on your next visit

6/10 Okay

Terrell

Stayed 1 night in Feb 2024
Response from Jack on 24 Feb 2024
Thank you for your feedback looking forward to your next visit

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Better than expspected.
Stayed 1 night in Feb 2024
Response from Jack on 21 Feb 2024
We are sorry to hear your recent experience at the Motel 6 MONTGOMERY did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. At motel we appreciate your business and truly value your feedback.

4/10 Poor

Zadie

Stayed 1 night in Feb 2024
Response from Jack on 17 Feb 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly

10/10 Excellent

Quinshon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Jack on 17 Feb 2024
Thanks for sharing your feedback, we appreciate you. We’ll continue working hard on improving our performance and services. Come see us again on your next visit

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating and responsive. Room was clean and stocked.
Stayed 1 night in Feb 2024
Response from Jack on 12 Feb 2024
Laura,Thanks for sharing your feedback, we appreciate you. We’ll continue working hard on improving our performance and services. Come see us again on your next visit

10/10 Excellent

Renarda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice clean just as pictures showed
Stayed 1 night in Feb 2024
Response from Jack on 11 Feb 2024
Thank you so much for taking the time to leave us feedback. We are really grateful and appreciate you taking time to share your feedback with us. We hope to see you again soon.

8/10 Good

Taneshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Jack on 9 Feb 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings

10/10 Excellent

Emilee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Jack on 4 Feb 2024
We are so happy to hear that you enjoyed your stay with us,

10/10 Excellent

Shirley

Stayed 1 night in Jan 2024
Response from Jack on 31 Jan 2024
Shirley Thanks for sharing your feedback, we appreciate you. We’ll continue working hard on improving our performance and services. Come see us again on your next visit

6/10 Okay

Laura

Travelled with family
Disliked: Amenities, property conditions & facilities
There was not a wall outlet near the nightstand between the bed that was available for use. The only one was taken by the wall lights. They were controlled by a switch, yet they had to be plugged into the wall. When i was checking out I saw the housekeeper's cart. It appeared that they were using dirty towels to wipe everything down with. The mops were very dirty as well. The room and lobby just looked dirty overall.
Stayed 1 night in Jan 2024
Response from Jack on 23 Jan 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly

10/10 Excellent

Chantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly and great place to stay
Stayed 1 night in Jan 2024
Response from Jack on 23 Jan 2024
Hi chantha, Thanks for sharing your feedback, we appreciate you. We’ll continue working hard on improving our performance and services. Come see us again on your next visit

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jack on 15 Jan 2024
Hi Shirley ,Thanks for sharing your feedback, we appreciate you. We’ll continue working hard on improving our performance and services. Come see us again on your next visit

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean room, comfortable bed.
Stayed 1 night in Dec 2023
Response from Jack on 27 Dec 2023
Hi David, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.

10/10 Excellent

Charles

Stayed 1 night in Oct 2023
Response from Jack on 27 Dec 2023
Hi Charles, Thanks for sharing your feedback, we appreciate you. We’ll continue working hard on improving our performance and services. Come see us again on your next visit.

2/10 Terrible

Debra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No coffee pot. No shampoo or conditioner. No flip lock on door. Sheets did not fit. Dirty floors.
Stayed 1 night in Dec 2023
Response from Bob on 22 Dec 2023
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly

8/10 Good

Lorrie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and kind
Response from Jack on 5 Feb 2024
Thanks for sharing your feedback, we appreciate you. We’ll continue working hard on improving our performance and services. Come see us again on your next visit

8/10 Good

Raina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jack on 6 Dec 2023
Hi David, Thanks for sharing your feedback, we appreciate you. We’ll continue working hard on improving our performance and services. Come see us again on your next visit.

2/10 Terrible

Heather

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived at the motel, it was after hours and had to check-in through a tiny window. Upon entering the room, there was dried boogers and stains all over the comforter. There were also dead bugs in the bathroom and the towels looked like they had been used. I grabbed my belongings and turned right around and checked out. I was told that there was a NO REFUND policy even though I was there for a very limited time. When I was asked about why I was checking-out, I informed them that the room did NOT meet my expectations based on the photos and reviews online and that it was dirty. So I decided to just accept the charge and get a different room at a different hotel. I DO NOT RECOMMEND THIS MOTEL!!! ITS DISGUSTING!!
Stayed 1 night in Nov 2023
Response from Bob on 7 Dec 2023
Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you whenever your travels bring you back to Montgomery.

8/10 Good

Philip

Stayed 3 nights in Nov 2023
Response from Jack on 20 Dec 2023
Hi Philip , Thanks for sharing your feedback, we appreciate you. We’ll continue working hard on improving our performance and services. Come see us again on your next visit.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice desk folks,minor problems,commode,and bathroom door handle about to fall off,will stay again Little noisy road traffic,but no big problem,felt safe and secure
Stayed 1 night in Nov 2023
Response from Jack on 4 Dec 2023
Hi David, Thanks for sharing your feedback, we appreciate you. We’ll continue working hard on improving our performance and services. Come see us again on your next visit.

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Jack on 19 Nov 2023
Hi Christopher, Thank you so much for taking the time to leave us feedback. We are really grateful and appreciate you taking time to share your feedback with us. We hope to see you again soon.

10/10 Excellent

Nickolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Jack on 17 Nov 2023
Hi Nickolas, Thanks for sharing your feedback, we appreciate you. We’ll continue working hard on improving our performance and services. Come see us again on your next visit.

10/10 Excellent

Tamyrrira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Jack on 12 Nov 2023
Hi Tamyrrira, Thank you so much for taking the time to leave us feedback. We are really grateful and appreciate you taking time to share your feedback with us. We hope to see you again soon.

8/10 Good

CHRIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jack on 7 Nov 2023
Thank you so much for taking the time to leave us feedback. We are really grateful and appreciate you taking time to share your feedback with us. We hope to see you again soon.

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
My room was really nice and quiet. The general manager Greg was really helpful.
Stayed 2 nights in Nov 2023
Response from Jack on 4 Nov 2023
Thank you so much for taking the time to leave us feedback. We are really grateful and appreciate you taking time to share your feedback with us. We hope to see you again soon

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jack on 1 Nov 2023
Thank you so much for taking the time to leave us feedback. We are really grateful and appreciate you taking time to share your feedback with us. We hope to see you again soon

8/10 Good

Tiffanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant and quiet
Stayed 1 night in Oct 2023
Response from Jack on 28 Oct 2023
Hi Tiffanie, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.

2/10 Terrible

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good except for the fact that I got bit up by bedbugs and in my face of all places. Clean safe quiet would have been able to leave a great impression had it not been for the bugs
Stayed 1 night in Oct 2023
Response from Jack on 28 Oct 2023
Hi Marilyn, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.

8/10 Good

Dwight

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Spacious room.
Stayed 1 night in Oct 2023
Response from Jack on 25 Oct 2023
Thank you so much for taking the time to leave us feedback. We are really grateful and appreciate you taking time to share your feedback with us. We hope to see you again soon.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very cheap motel. It was very clean and good value.
Stayed 1 night in Oct 2023
Response from Jack on 17 Oct 2023
Thank you so much for taking the time to leave us feedback. We are really grateful and appreciate you taking time to share your feedback with us. We hope to see you again soon.

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jack on 17 Oct 2023
Thank you so much for taking the time to leave us feedback. We are really grateful and appreciate you taking time to share your feedback with us. We hope to see you again soon.

8/10 Good

Christan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jack on 18 Oct 2023
Thank you so much for taking the time to leave us feedback. We are really grateful and appreciate you taking time to share your feedback with us. We hope to see you again soon.