Lobby

Reviews of Hilton Garden Inn Montevideo

3.5 out of 5
Hilton Garden Inn Montevideo
Av. Dr. Luis Bonavita Montevideo, Montevideo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 229 out of 354 reviews" "
Rating 8 - Good. 99 out of 354 reviews" "
Rating 6 - Okay. 18 out of 354 reviews" "
Rating 4 - Poor. 5 out of 354 reviews" "
Rating 2 - Terrible. 3 out of 354 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo hotel, el tema del estacionamiento es medio complicado , porque estacionas en el shopping, y bueno el acceso de entrada y salida al hotel no es tan fácil o conveniente. Algunas cosas habrá que actualizarlas, servicio de cable, la jarra eléctrica no se podía abrir con facilidad hasta que llegaron ayúdarnos, el taburete plegable donde se ponen las maletas estaba roto. Cosas sencillas pero que importan y dan valor a la experiencia del cliente. Por lo demás, la atención del personal 10 de 10
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

elizeu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place! Recommend!
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Great place to stay for family or business. Direct connection with the mall is a plus
Stayed 7 nights in Dec 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super todo
great location, beautiful hotel, friendly and knowledgeable staff
Stayed 2 nights in Nov 2023

10/10 Excellent

Santiago

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay - the staff was super helpful and friendly. The breakfast buffet was excellent, the facilities top notch. The attached shopping was very convenient.
Stayed 2 nights in Oct 2023

10/10 Excellent

MARTHA

Travelled with family
T
Stayed 4 nights in Oct 2023

8/10 Good

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general bien. Llegamos un poco antes de la hora del check inn, disponían de habitaciones y nos dejaron entrar unas horas antes. Habitación limpia. Desayuno bien. La entrada al garage es por el exterior. Deberian solucionarlo.
Stayed 1 night in Aug 2023

10/10 Excellent

Gabriel

Stayed 1 night in Mar 2023

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the hotel was clean.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. just what I expected from a Hilton.
Stayed 1 night in Nov 2022

10/10 Excellent

JOEL ROSENDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Ximena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, we had a great view, the mall is connected to the hotel, the front desk staff was nice and helpful. The room clean, the beds and pillows were confortable.
Stayed 2 nights in Jul 2022

2/10 Terrible

Gerardo

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was cold, and there’s no heating; just cooling. Breakfast is very poor, and the staff at restaurant has no idea about what are they doing. A nightmare
Stayed 1 night in Mar 2022

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service
Great stay
Stayed 2 nights in Jan 2022

8/10 Good

raul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Good hotel, very clean, friendly service.
Stayed 5 nights in Dec 2021

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, friendly staff
A good hotel with clean rooms and many conveniences. Free parking was a nice bonus. Delicious breakfast, friendly staff. Some inconsistency in responding to service requests. AC in room wasn't working but it was fixed upon request.
Stayed 3 nights in Jan 2022

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay by the mall
Stayed 1 night in Nov 2021

8/10 Good

Kornel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was generally good convenient location and plenty of shops as it has direct access to a mall. However, breakfast was poor, with burnt omlette and terrible coffee. The bed was comfortable but the bedding ...sheet and underlayer did not fit properly.
Stayed 6 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, friendly staff
Excellent location, friendly staff, confi rooms and goos gym.
Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great the staff was very nice and helpfull the shopping mall had a walk through to hotel made it convinient for everything
Stayed 1 night in Feb 2020

10/10 Excellent

kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVED our stay!
We stayed for 6 nights at this hotel for a family vacation in Montevideo in February. Our family LOVED it! Our room was clean, lobby was well maintained and very clean and relaxing. Staff was polite and nice. The pool was small, but that did not stop us from enjoying it. Breakfast was delicious, plenty of choices for everyone. There was even a gluten free table. But what really hit the spot were the chefs/cooks (Rodrigo and Moises) who made a special meal for my son, who has food allergies to milk, egg, nuts, and shellfish. They discussed the allergies and cross contamination issues with us and made him a special steak with fries. My son devoured it and said it was not just safe, it was yummy! They also went the extra mile to check the cereal packages for the ingredient list. We could not be more pleased. They went above and beyond! And that meant a lot to my family. To be able to have the comforts of home (we traveled from NY), and also eat safely. Highly recommended!
Stayed 6 nights in Feb 2020

10/10 Excellent

Glauco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice days in Montevideo
Hotel is well located, with direct access to the shopping center and walking distance from Pocitos. Staff was gently and tried support all our needs (renting bikes, for instance).
Stayed 5 nights in Feb 2020

10/10 Excellent

Tati, Pembroke Pines, FL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful view. Excellent accommodations.
Stayed 8 nights in Dec 2019

10/10 Excellent

Enrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Extremely warm welcome at check-in and all other staff were very friendly. The hotel is well maintained. It is also connected via walkway to the shopping center, which was convenient on a rainy day.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok location. Close to Rambla, connected to the shopping mall. Typical Hilton hotel.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nearby la Rambla Armenia and Montevideo shopping mall.
Stayed 2 nights in Feb 2019

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Montevideo
One of the best Hilton Hotels I have stayed in.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property has outlets suitable for all kinds of adaptors Wish all hotels adapt this feature
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amenities are restricted: a very small pool and academy. This might be a strong restriction in winter.
Stayed 2 nights in Jan 2019

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight in Montevideo
Great location and mall access from the hotel. Breakfast was great
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018

8/10 Good

Jonelle, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near mall and beach
Great location, check in was efficient and the lady who checked me in was great. She even remembered my name and greeted me when I returned later that night! This will be my hotel choice when I come back to Montevideo.
Stayed 1 night in Feb 2018

8/10 Good

Rachel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet room with friendly staff. Would definitely stay there again.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, convenient for business
Very clean and new hotel. Good, friendly staff (especially in the restaurant for breakfast). Very convenient for business in the World Trade Center. Also close to the water for a nice walk along the walkway.
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at downtown, close to shopping mall, and to nice pub and craft beers
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very great choice in Montevideo
Nice Hotel, Great View, well Located, good Breakfast..I'll stay again.
Stayed 4 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect!
Excelent staff. Great location for shopping and vacation.
Stayed 7 nights in Sep 2017

10/10 Excellent

Eduardo, Apex, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Great location, services, close to good restaurants and lots of shopping if needed. Friendly and excellent staff. US based Hilton hotels should fly here for training.
Stayed 2 nights in Sep 2017

8/10 Good

Luiz , Brazil

Liked: Cleanliness, staff & service
Average Hilton Hotel
Being a Hilton Honor member I have to say I was expecting more for this Hilton Garden Inn Montevideo. Overall is a good hotel but with room for improvements.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Right next the mall, great hotel facilitie, excellent hotel acomodations

10/10 Excellent

luis, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great olace to stay
Nice place close restaurants, a private access to the mall, a couple of blocks away from la rambla

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, near bars, restaurants
Wonderful time, great place very close to mall, restaurants, near the rambla, overall just perfect