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Reviews of Marina Cap Monastir Appart Hôtel

3 out of 5
Marina Cap Monastir Appart Hôtel
Port Marina Monastir, Monastir, Monastir Governorate

Reviews

8.6

Excellent

Rating 10 - Excellent. 86 out of 177 reviews" "
Rating 8 - Good. 62 out of 177 reviews" "
Rating 6 - Okay. 13 out of 177 reviews" "
Rating 4 - Poor. 14 out of 177 reviews" "
Rating 2 - Terrible. 2 out of 177 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dana

Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Nicole

Liked: Cleanliness
Nicky and Eslem
This is a great location with lovely views , accomadation a little bit dated Problem with ants as well
Stayed 1 night in Nov 2023

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, room comfort
Excellent stay
Excellent studio on the water. Love the marina and private beach. Walking distance to everything. Stores, restaurants, the Rabat. Room is very comfortable. Staff is very helpful.
Stayed 1 night in Oct 2023

6/10 Okay

Josee

Travelled with family
Liked: Amenities
Fair size appartment situated in the marina with a nice view. Easy to walk to the medina and the Ribat. Unfortunately, very very noisy at night. The accessible beach is very small.
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great location… quick check in … just rooms needs a bit of upgrading.. overall perfect
Stayed 3 nights in Aug 2023

4/10 Poor

Konstantin

Business traveller
Disliked: Cleanliness, property conditions & facilities
The location of the hotel is very nice. However, the hotel is very outdated. Kitchen, fridge not clean, curtains falling off. Sanitary also outdated. Cleaning every two days is also not acceptable. These flats should really be renovated. No safe in the room... I can't quite understand the other reviews - excellent is not an option. This accommodation deserves a maximum of 2 stars. But the price was ok - it's an accommodation for families for whom the equipment is not so important. Security staff is available and very friendly. Restaurant and shop in the complex. Small beach in the immediate vicinity. The beach was cleaned immediately after a storm. If you don't have high expectations, you are in good hands.
Stayed 11 nights in Jul 2023

8/10 Good

Rachelle

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location and walkable distance to major tourist attractions! Great working AC (a must :) and lots of space
Stayed 1 night in Jul 2023

10/10 Excellent

Martina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean and pleasant , but need updated bathroom

10/10 Excellent

Martina

Liked: Cleanliness, amenities, property conditions & facilities
Great location , beautiful view. accommodation clean, but a bit outdated. over all I really enjoyed my stay Here.

10/10 Excellent

Kathy

Stayed 1 night in Oct 2022

4/10 Poor

paulina

Disliked: Cleanliness, property conditions & facilities
Great location. Dirty and smelly bathroom and kitchenette. Also, dirty towels
Stayed 2 nights in Oct 2022

10/10 Excellent

J. G.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and quick to respond to our needs. Our stove and oven didn't work, but the staff came almost immediately after we informed them. The room was adequately clean and comfortable. We loved the porch outside and watching the boats in the port. Great location. Overall, very good experience.
Stayed 1 night in Sep 2022

8/10 Good

Aikaterini

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely location, clean room. The only issue is parking.
Stayed 14 nights in Aug 2022

4/10 Poor

Sana

Travelled with family
Disliked: Cleanliness
The room was filthy and no cleaning service was provided during the whole stay. The staff used to be friendly but not anymore especially the grumpy guy at the reception. The only good thing about this appart hotel is the location. Disappointed!!
Stayed 2 nights in Jul 2022

8/10 Good

Mohammed

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2022

4/10 Poor

Najib

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Wifi doesn’t exist, I have lost my job interview
Stayed 2 nights in May 2022
Response from Appart'Hotel Manager on 21 May 2022
cher monsieur, merci d'avoir laissé vos commentaires, nous sommes vraiment désolé de ne pas avoir en mesure de répondre a vos attentes. cela nous rend d'autant plus désireux de veiller a ce que ce problème WIFI ne se reproduise plus.

10/10 Excellent

Karl

Stayed 1 night in Apr 2022

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient to the city center and marina.
Stayed 2 nights in Apr 2022

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient to the marina. City center and square are very close. Staff is friendly.
Stayed 1 night in Apr 2022

10/10 Excellent

Jon Cosmas

Liked: Cleanliness, amenities, property conditions & facilities
Very warm welcome, super cosy and clean, amazing breakfast - much recommended!
Stayed 2 nights in Mar 2022

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was by the water and walking distance to the city centre.
Stayed 7 nights in Dec 2021

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, quiet and close to everything I needed.
Stayed 1 night in Dec 2021

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Convenience to restaurants and shops.
Stayed 1 night in Dec 2021

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, property conditions & facilities
In a great location for restaurants, stores and the city centre.
Stayed 6 nights in Nov 2021

8/10 Good

Karl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked the location to the city and the marina.
Stayed 7 nights in Oct 2021

8/10 Good

Bekim, Germantown

Travelled with family
Liked: Amenities
Excellent location
Stayed 1 night in Oct 2021

6/10 Okay

Joshua

Disliked: Cleanliness
The room was not cleaned during my stay despite specifically asking for it. I requested for replacement of towels but this request though acknowledged was ignored. Soap was also not replaced. The telephone was not functional, so I would have to walk all the way to the reception if I needed anything. A female receptionist started attending to me but ignored me to address her colleague who walked in for close to 5 minutes, keeping me pending.
Stayed 2 nights in Sep 2021
Response from Appart'Hotel Manager on 10 Sept 2021
. Bonjour Joshua, Merci beaucoup d’avoir porté ce problème à notre attention et je vous prie de m’excuser pour la manière inacceptable dont vous avez été traité. Garder nos clients satisfaits est notre priorité numéro un et je voudrais vous demander une autre chance de conserver votre coutume. Veuillez m’appeler au +216 22 704 667 ou m'envoyer un mail au marketing@marinamonastir.tn à votre prochaine réservation Bien Cordialement

10/10 Excellent

Khaled

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2021
Response from Appart'Hotel Manager on 10 Sept 2021
Bonjour Mr Khaled Toute l’équipe vous remercie pour votre retour. Bien Cordialement

8/10 Good

CHRIS

Business traveller
Liked: Cleanliness, room comfort
Good Location
Very good location, basic but was clan and staff very friendly
Stayed 3 nights in Jan 2021
Response from Appart-Hotel Manager on 13 Feb 2021
Dear Guest, Thank you for your review to our Appart'Hotel. We are delighted that you enjoyed your stay and look forward to welcoming you back very soon. Our best regards.

8/10 Good

Hosam

Travelled with group
Liked: Cleanliness, room comfort
An adorable place to stay in!
I really enjoyed my stay there in Marina Cap.A very safe place and an astonishing sight view of the sea which is spectacular indeed.
Stayed 9 nights in Dec 2020
Response from Appart'Hotel Manager on 13 Feb 2021
Dear HOSMAN, We are delighted that you enjoyed your stay and look forward to welcoming you back very soon to our Appart'Hotel. . Our best regards

6/10 Okay

Nicole

Nicky
This hotel lovely views Rooms dated but clean Staff helpful They are following good procedures with COVID
Stayed 1 night in Sep 2020
Response from Appart'Hotel Manager on 14 Oct 2020
Dear Nicky We would like to thank you for the time you have given us in providing us with your comment. We hope to have the pleasure of welcoming you very soon. Best Regards

6/10 Okay

Nicole

Nicky and Eslem
The location of this hotel is great Views lovely Room basic and aged however clean Staff Evening reception Man checking in lovely giving a lovely room Decided to stay a extra night when asking for room back lady reception said not available However the room was available and I was sent to not as nice room Chrona guidelines were followed with masks gel and body temp
Stayed 2 nights in Sep 2020
Response from Appart'Hotel Manager on 14 Oct 2020
Dear Nicky We would like to thank you for the time you have given us in providing us with your comment. Be sure that we will share your comment with all our teams. We sincerely thank you for your comment and hope to have the pleasure of welcoming you very soon in better conditions. Best Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
It was a great location, close to restaurnats ond city center.
Stayed 1 night in Oct 2019
Response from The Manager Kamel ELABIDI on 25 Dec 2019
Dear Guest, It is always a pleasure to receive such a nice review . Thank you for taking the time to share your feedback of your visit at Marina Cap Monastir- Appart'hôtel. We are delighted that you enjoyed your stay with us We are looking forward to welcoming you again. Sincerely yours,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and Monastir center and transportation.
Stayed 7 nights in Oct 2019
Response from The Manager Kamel ELABIDI on 25 Dec 2019
Dear Guest, It is always a pleasure to receive such a nice review . Thank you for taking the time to share your feedback of your visit at Marina Cap Monastir- Appart'hôtel. We are delighted that you enjoyed your stay with us We are looking forward to welcoming you again. Sincerely yours,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location to the city and restaurants.
Stayed 2 nights in Oct 2019
Response from The Manager Kamel ELABIDI on 25 Dec 2019
Dear Guest, It is always a pleasure to receive such a nice review . Thank you for taking the time to share your feedback of your visit at Marina Cap Monastir- Appart'hôtel. We are delighted that you enjoyed your stay with us We are looking forward to welcoming you again. Sincerely yours,

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
This was my first visit to Tunisia. I am glad I opted to stay at Marina Cap in Monastir. The property is a bit dated but clean. The views are absolutely breathtaking. The staff was accommodating and friendly. One word of caution when booking. The two bedroom apartment is not actually two bedrooms, but one bedroom and a living room with a sofa bed. This is the fault of Expedia not the property, as the hotel website clearly list the apartment as a two room apartment, not a two bedroom apartment.
Stayed 9 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marina Cap Monastir Hotel is a quiet, relaxing hotel with views over the marina. Close to restaurants, and the center of town just a short walk. The staff is friendly and helpful. I've stayed here 4 times and plan to return on my next trip to Monastir.
Stayed 4 nights in Jun 2019
Response from Le Directeur Kamel ELABIDI on 15 Jul 2019
Cher Client Nous tenons à vous remercier pour le temps que vous nous avez accordé en nous faisant part de votre commentaire sur Expedia Soyez certain que nous partagerons votre commentaire avec toutes nos équipes. Nous vous remercions très sincèrement pour votre commentaire et espérons avoir le plaisir de vous accueillir très prochainement dans des conditions meilleures. Best Regards

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Sana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice stay
Amazing
Stayed 1 night in Jun 2019
Response from Kamel ELABIDI Appart-Hotel Manager on 15 Jul 2019
Chère Sana Nous tenons à vous remercier pour le temps que vous nous avez accordé en nous faisant part de votre commentaire sur Expedia Soyez certain que nous partagerons votre commentaire avec toutes nos équipes. Nous vous remercions très sincèrement pour votre commentaire et espérons avoir le plaisir de vous accueillir très prochainement dans des conditions meilleures. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Quiet. Nice deck overlooking the marina.
Stayed 2 nights in May 2019
Response from The Manager Kamel ELABIDI on 13 Jul 2019
Dear Guet It is always a pleasure to receive such a nice review on booking.com. Thank you for taking the time to share your feedback of your visit at Marina Cap Monastir Appart-Hotel. Sincerely yours,

6/10 Okay

Devin

Disliked: Cleanliness, staff & service
not the best
this is 2nd time staying here and poor service wifi not work and cleaning people didnt come but 1 time. the room could use a really good deep cleaning
Stayed 6 nights in May 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to sea Nice see view Close to restaurants and cafes
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful and very reasonable in cost. It is also convenient in location to many services such as shopping and restaurants, as well as to the beach. The view of the Marina is amazing. Overall, this is a wonderful place to stay in a wonderful city!
Stayed 13 nights in Feb 2019
Response from The Manager Kamel ELABIDI on 10 Apr 2019
It is always a pleasure to receive such a nice review. Thank you for taking the time to share your feedback of your visit at Marina Cap Monastir Appart-Hotel. We are delighted that you enjoyed your stay with us We are looking forward to welcoming you again. Sincerely yours,

10/10 Excellent

Verified traveller

Stayed 13 nights in Feb 2019
Response from The Manager Kamel ELABIDI on 10 Apr 2019
It is always a pleasure to receive such a nice review. Thank you for taking the time to share your feedback of your visit at Marina Cap Monastir Appart-Hotel. We are delighted that you enjoyed your stay with us We are looking forward to welcoming you again. Sincerely yours,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time staying in the Marian monastir and I'm planning to book my summer holiday there with my family. It's safe clean the staff we're excellent from the house keepers to the manager on the front desk. Plus there's everything that you need in the same please the meddina is 5 minutes away usually hotels are far out of town but in the marrina your getting the experience that your travelling for to see the local people there's supper friendly and helpful I will advice anyone going to stay there and the view is better then a picture! And it was only £130 per week some places charge that per night so it's deffintlly worth it!
Stayed 7 nights in Nov 2018

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Nouri, Montréal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All is good :) Quality/price is very good Place and whether : Cool
Stayed 3 nights in Oct 2018
Response from Kamel ELABIDI on 17 Oct 2018
Thank you for honoring us by your visit