Terrace/patio

Reviews of Hotel Regency

2 out of 5
Hotel Regency
98, Avenue Jean-jaurès, Roquebrune-Cap-Martin, Alpes-Maritimes

Reviews

8.2

Very good

Rating 10 - Excellent. 70 out of 185 reviews" "
Rating 8 - Good. 72 out of 185 reviews" "
Rating 6 - Okay. 29 out of 185 reviews" "
Rating 4 - Poor. 6 out of 185 reviews" "
Rating 2 - Terrible. 8 out of 185 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Stayed 4 nights in Sep 2023
Response from lucia on 28 Nov 2023
THANK YOU FOR YOUR FEEDBACK. IT WAS A PLEASURE HAVING YOU AS A GUESTKindest regards

8/10 Good

Suki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Lucia on 16 Sept 2023
Dear Sir, Madame, thank your for your feedback. Kindest regards Hotel Regency

8/10 Good

GARY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Lucia on 16 Sept 2023
Dear Sir, thank you for your feedbackBest regards, Hotel Regency

2/10 Terrible

Hugo

Stayed 3 nights in Jul 2023
Response from lucia on 13 Aug 2023
Cher Monsieur, merci pour votre avisCordialement,Hôtel Regency

8/10 Good

GARY

Stayed 2 nights in Jul 2023
Response from lucia on 9 Jul 2023
THANK YOU FOR YOUR FEEDBACK. IT WAS A PLEASURE HAVING YOU AS A GUESTKindest regards

6/10 Okay

Zhiqiang, Livermore

Travelled with family
Due to road construction, we had a hard time to find the hotel.
Stayed 1 night in Jun 2023
Response from Lucia on 6 Jul 2023
Thank you for your feedbackRegards,

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities, room comfort
The receptionist was extremely helpful. The view from the room was spectacular. Overall great experience and we will definitely go back one day.
Stayed 1 night in Jun 2023
Response from Lucia on 6 Jun 2023
Thank you for your feedback,Kindest regards, Hotel Regency

8/10 Good

Mauricio, Santiago

Travelled with group
Liked: Cleanliness, staff & service
Nice place an view. Bad isolation between rooms
Stayed 2 nights in Feb 2023
Response from Lucia on 22 Feb 2023
Dear Mr Mauricio, thank you for your feedback. Kindest regards, Hotel Regency

8/10 Good

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022
Response from lucia on 9 Jul 2023
Thank you for your feedback,Kindest regards, Hotel Regency

8/10 Good

EDWARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Lucia on 6 Jul 2022
Thank you for your feedback.

10/10 Excellent

S

Stayed 1 night in Jun 2022
Response from lucia on 21 Jun 2022
Thank you for your feedback. We hope to have you as our guest in a near future

6/10 Okay

Tony

Our thoughts.
Small room, limited view, breakfast expensive for what it was, narrow stairs awkward with suit case.
Stayed 2 nights in Jun 2022
Response from Lucia on 21 Jun 2022
All the Hotel's staff try to do everything possible to make the stay pleasant for our customer. We are sorry not to have fully satisfied.

10/10 Excellent

Radli

Liked: Staff & service, property conditions & facilities
The staff was great
Stayed 1 night in Jun 2022
Response from Lucia on 21 Jun 2022
Thank you for your feedback. We hope to have you as our guest in a near future.

10/10 Excellent

nenad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you look with an amazing view on the coast for a good value for money then it is worth it. The bed is almost next to the Ocean
Stayed 1 night in Jul 2020
Response from LUCIA on 5 Aug 2020
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

10/10 Excellent

Duhan, London

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location as we had a sea view room. Also reception staff very very credibly and nice, cosy garden.. definitely go back!
Stayed 5 nights in Jul 2020
Response from LUCIA on 29 Jul 2020
Thank you for your feedback. it was a pleasure to have you as our guests.

10/10 Excellent

Jingyi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
A pleasant stay for traveling to Monaco with a free parking spot. Nice location!
Stayed 1 night in Nov 2019
Response from Lucia on 20 Nov 2019
Thank you for your feedback!

10/10 Excellent

Whitney, San

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice. Parking available right in front of the hotel.
Stayed 1 night in Oct 2019
Response from lucia on 27 Oct 2019
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely view - quiet with a tranquil beautiful little garden for breakfast. Very friendly and forthcoming staff. I'll be very happy to come back
Stayed 4 nights in Sep 2019
Response from LUCIA on 8 Oct 2019
Thank you for staying at our hotel. Your comment is very important to us!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to Monaco via 100 bus.
Stayed 6 nights in Sep 2019
Response from LUCIA on 8 Oct 2019
Thank you for staying at our hotel. Your comment is very important to us!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicole and her colleagues couldn't have been better. Lovely little hotel.
Stayed 1 night in Sep 2019
Response from LUCIA on 8 Oct 2019
Thank you for staying at our hotel. Your comment is very important to us!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.......................................................................
Stayed 5 nights in Aug 2019

6/10 Okay

Rami, Beirut

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Didn't know what to expect from a 2 stars hotel... the room was clean and nice and the bathroom was spaceous however, the doors are not soundproof so we could hear every single person talking at the reception! And when you have loud people every morning at 8:00 am having a discussion with the receptionist it becomes very unpleasant.
Stayed 4 nights in Aug 2019
Response from lucia on 9 Sept 2019
thanks

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best French hotel
Excellent clean hotel with very good service
Stayed 4 nights in Jul 2019
Response from lucia on 30 Jul 2019
Thank you for your feedback. Highly appreciated. Hope to have you again as our guest. Kindest regards, Lucia

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Southern France road trip
We were travelling through Italy, Monaco, Nice and Cannes for a week and found that this what very good value for money and if you get a sea view you will be stunned by the view. Cannot fault the location and car parking right outside the hotel :)
Stayed 1 night in Jun 2019
Response from lucia on 19 Jun 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best view ever
We stayed here for two nights whilst visiting Monaco and it's a great hotel. Parking is on-road at the front of the hotel (there are two hotels next to each other, be careful not to park in the wrong spot!) but the staff were really friendly and the room had a beautiful sea view, a comfy bed, and a powerful shower.
Stayed 2 nights in May 2019
Response from lucia on 14 May 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Suet Ming, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy hotel with great ocean view
Small but classy hotel with balcony oversee great ocean view with many yachts. Continental breakfast with limited choice. No restaurant around. Lucia is very welcoming and helpful. Good for value and will stay here again next time
Stayed 1 night in Sep 2018
Response from LUCIA on 3 Oct 2018
thank you for your feedback!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel. Very nice staff and very accommodating.
Stayed 3 nights in Sep 2018
Response from lucia on 29 Sept 2018
Thank you for your feedback!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!!! Great services, very clean and friendly employees!
Stayed 2 nights in Aug 2018
Response from lucia on 29 Sept 2018
Thank you for your feedback!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but charming
If you want a quite stay this is for you and from cap- martin station easy to get to mont de Carlo
Stayed 2 nights in Jul 2018
Response from NICOLE on 24 Jul 2018
Thank you for your feedback!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a little gem. Definitely reserve the seaview rooms if you can. Gorgeous views and quiet at night.
Stayed 1 night in Jun 2018
Response from NICOLE on 2 Jul 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was small but modern and clean with the most amazing sea view. Location is convenient as there is a bus stop close to the hotel and it's only a couple of stops to the centre of Monaco.
Response from LM on 18 Apr 2018
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

D&R, Switzerland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
escaped during the night, bed bugs and lice
Small entrance, no elevator, strong bad smell from sewerage when entering in lobby. Nobody from hotel there during the night. Emergency phone not taken! Old house, room on first view just "OK". Later we found 1-2 bugs not realizing what it is. After going to bed and switching light off, we checked again 10 min later. There we found lots of big bed bugs and smaller once like lice that came out and were full of blood. We could not sleep in this room, escaped during the night and to clean all our luggage... A place like this should be closed by the authorities, I have no clue how this place came to their rating!
Stayed 1 night in Oct 2017
Response from HOTEL REGENCY on 26 Oct 2017
It's outrageous that a booking site like Expedia doesn't act quickly to remove comments so blatantly untrue. Authorities should not close out Hotel but act against who writes on the internet (with the intention of) slandering honest people.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
HORRIBLE customer service. NOT worth the stay!
Pros: Clean hotel near a small beach. Cons: the owner is VERY rude! The wifi doesnt work at the hotel which we told the owner and she replied "yes it does it works perfectly fine" and went on about her day. I stopped her and asked her to come down our room and to test it out on her phone and when she did it didn't even work for her. Her response was for us to go sit outside if we need to use the wifi. To add to her horrible customer service we asked if they could arrange a taxi for 4am so we could catch an international flight at 5:30am. They claimed they called a taxi and even confirmed one would be there to pick us up. We waited outside from 3:40-4:30am and a taxi never showed. Frantic we woke the owner up hoping she would help and she was rude and told us "I did not arrange a taxi my colleague did so it is not my problem. Catch a bus or walk to the next city and find a taxi" the next city is about a 30 minute walk and public transport doesn't run until 6am. She definitely has no regard for her customers and is only money hungry. The other cons of staying here is the small rooms, public transport in the area is horrible (stops running at 9pm), there are not taxis/Uber's either, food and things to do are far away, the hotel wifi only works at the front desk, breakfast is overpriced for croissants and yogurt. Overall I would not recommend this place and you would be better off staying somewhere in Nice there is a lot more to do.
Stayed 4 nights in Jul 2017

8/10 Good

Brian, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Things that need to be addressed
Hello We would love to stay again at the Regency, providing they can furnish "black out " blinds due to the strong and very bright sun awakening us in the early morning The internet or wi-fi was most incredibly slow. We would need assurance that the internet speed has been bumped up considerably Please pass on the owner of the Regency thank you

8/10 Good

vkorzha, p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel very close to the beach
Was staying for a night while we were traveling from Cannes to Monaco. great area, close to the beach, has limited parking.
Response from hotelregency@orange.fr on 6 Oct 2016
Thank you very much and hope to have you as our guests in a near future. KINDEST REGARDS

8/10 Good

lesley, s

Liked: Cleanliness, property conditions & facilities
Small hotel close to monte carlo
This hotel was small and only had staff working from 730am to 830pm but did provide me with an entrance code for late check in. Beach was 250 steps down but close. We had a room with a double bed and a single (looked like it was converted from a couch) and was right but worked fine for the night.

8/10 Good

Sarah, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a good view
It was a relatively modern hotel and since it was pretty high up, we had a good view. It is quite convenient to get to town (Monte Carlo) as the bus stop was right beside the hotel.

10/10 Excellent

Irma, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just wonderful, cozy, and the view to the ocean was just spectacular. I would highly recommend it to family and friends. Front desk was so helpful.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Beware of the stairs
The hotel rooms are much nicer than the outside. It is about a 10 minute drive to Monte- Carlo, which will cost about 20€ by taxi. We asked for a room with two beds and a view, but we were given one bed without a view. When we asked to switch rooms, the receptionist said there were no other rooms available. In addition, THERE ARE NO TAXIS FROM THE TRAIN STATION TO THE HOTEL. We were not told how to get there, so we ended up taking the stairs that google maps tells you to. There was an insane amount of stairs that we had to drag our luggage up to get to the hotel. The surrounding area is dull; and if you want food, be prepared to walk a mile.

8/10 Good

Chris, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities
Cute for Couples
The reception staff here was excellent. Just a short drive from Monaco, with free street parking directly in front of the hotel, the location can't be beat. The room was the smallest I have ever been in (literally a double bed with just enough room to walk on 3 sides of it). While something as simple as opening or storing two suitcases in such a small room was a challenge, the view, the friendly service, and the proximity to the beach more than made up for it.

2/10 Terrible

Adina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was not too helpful. Except for the relatively nice ocean view from the room window, nothing else is worth noting.

10/10 Excellent

Tarryn, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully presented hotel with amazing views
We loved this boutique hotel in Roquebrune Cap Martin (about 1.7km from the Monaco border). It is very affordable with beautifully presented rooms with modern bathrooms. The rooms were spotlessly clean. There was a flat screen, in-room safe, minibar fridge, and little closet for hanging clothes. The breakfast was fresh and had a good range (yoghurt, cereal, pastries, breads, cold meats, fruit, tea, coffee, juice) and the breakfast area was very nicely decorated with a pretty outdoor patio. The staff were very helpful and friendly and there was always someone around to ask questions. There is a bus stop just outside and a train station down the road so getting into Monaco is straightforward (or you could walk as its not too far). We had a car and found parking was a little bit difficult. The hotel has space for about 2-3 cars out front (depending on size). The only downside of the hotel for us personally was that there aren't many cafes, restaurants or bakeries nearby for breakfast or dinner. Around the border of Monaco (about 1.5km away) are a bunch of restaurants and shops which isn't too far, but after a day of walking, it would be nice to have somewhere a little closer. In saying that, we would definitely stay at this great little hotel again - next time in a room with a sea view :)

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
We paid 200 US dollars per night for a substandard hotel. Very disappointing experience in Geneva.

6/10 Okay

Tara, P

Liked: Cleanliness, room comfort
Great view of Med
Nice, small hotel with great view over the Med Sea. Parking very limited and on road, first come only. As small boutique style, no reception after 8pm, but lady rang to provide us with door code. You have to order breakfast before 8pm, so we didn't have any and upon trying to check out had to find someone. Small room was comfortable and modern, with balcony with lovely views. no tea/coffee facility and rooms not sound proofed so didn't get much sleep. Would recommend if only one night and really good location to visit Monaco.

8/10 Good

RAHUL, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel super close to Monaco
Good hotel. Especially to see Manaco. 1 mile away from city centre. Very good price for that area. Very good place if you have a car. Hotel has only 3 parking spots , but more free parking near by. Good internet. Small hotel.

8/10 Good

Paul, Chicago

Liked: Staff & service, room comfort
Pleasant hotel, needs some improvements
The hotel room was nice, just i didn't like it cause we had ants on the floor and i wasn't feeling really comfortable sleeping.The hallways on the floors smells really bad, but the rooms were ok. Generally the hotel is not bad. I would definitely suggest to anyone not to choose the breakfast cause it's 10 euros per person and it's got only one croissant and 2 pieces of ham and cheese. It's not worth it

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
A little far from Monaco walking distance and limited bus hours. It's around less than 40 minutes to walk to the city centre of Monaco, and not too many cabs around the area as it is a small road surrounded by mostly residential houses. On the plus side, the rooms are in great condition and the beds and comfortable. The wifi could be better.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
good location
decent hotel but service was lousy and no breakfast on site. lady at desk was not very helpful when we asked for closest restaurant for breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The view is amazing. Room and Hotel very nice. 20 minute walk to Monte Carlo. The beach is only a few (several) steps below the hotel.

6/10 Okay

caitlin, L

Liked: Staff & service, property conditions & facilities, room comfort
Good view. Close to ocean and Monaco city.
Nice room, good view sand close to Monaco city. Good value for money. Staff were helpful, room was comfortable and well priced.