BBQ/picnic area

Reviews of My Place Hotel-Moab, UT

3 out of 5
My Place Hotel-Moab, UT
1500–1522 N Main St Moab, Moab, UT

Reviews

9.4

Exceptional

Rating 10 - Excellent. 760 out of 960 reviews" "
Rating 8 - Good. 135 out of 960 reviews" "
Rating 6 - Okay. 36 out of 960 reviews" "
Rating 4 - Poor. 17 out of 960 reviews" "
Rating 2 - Terrible. 12 out of 960 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, well worth the area and convenience
Stayed 3 nights in May 2024
Response from Tanya Segura on 27 May 2024
Thank you for taking the time to leave us a review! We appreciate the feedback and hope to see you again soon!

10/10 Excellent

Namrata, silver spring

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect long weekend family trip .Clean, convenient and safe . Location of the property surrounded by wonderful vistas. Would definitely stay here again when in the area .
Stayed 2 nights in May 2024
Response from Tanya Segura on 27 May 2024
Thank you for taking the time to leave a review! We are so glad that you enjoyed your stay and we hope you will return to visit again soon. Safe Travels!

10/10 Excellent

matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new, modern. Great view. There were large refrigerator and stove top. Although non of the utilities for using on the stove. It was hard to get out of the parking due to high traffic
Stayed 1 night in May 2024
Response from Tanya Segura on 27 May 2024
We are very glad to know you were pleased with your overall stay and understanding on this very busy holiday weekend. Your feedback is greatly appreciated. Thank you for choosing My Place Hotel Moab, UT!

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and quiet. Just an overnight stay. It was nice i would recommend it. Plus the location is awesome.
Stayed 1 night in May 2024
Response from Tanya Segura on 27 May 2024
We are so glad you enjoyed your stay and we agree that our location is amazing! We look forward to hosting you again in the future. Safe Travels!

10/10 Excellent

LORI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there for one night; and, I would definitely love to return if I was staying for multiple nights. It is perfectly set up for a longer stay. Felt brand new.
Stayed 1 night in May 2024
Response from Tanya Segura on 27 May 2024
We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel Moab, UT!

10/10 Excellent

Soyun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, quiet and had a great view. Staff was very friendly.we are definitely coming back!
Stayed 3 nights in May 2024
Response from Tanya Segura on 25 May 2024
We are so glad you enjoyed your stay! Safe travels and we hope to see you back again soon!

8/10 Good

Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new place. It’s a little far from the main area of Moab but still walkable. It’s a tough place to make a left turn in and out, lots of traffic on the highway. I’d stay here again!
Stayed 1 night in May 2024
Response from Tanya Segura on 25 May 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our hotel. I apologize for turn onto the highway and it does become difficult on busy holiday weeks. Your comments have been shared with the appropriate departments and we do appreciate you staying with us.

10/10 Excellent

Candy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good restaurants within 4 miles of the hotel in Moab. Very close to the entrance of Arches National Park.
Stayed 2 nights in May 2024
Response from Tanya Segura on 24 May 2024
Thank you for taking the time to leave your review. We love being right at the entrance of the city and Arches national park as well. Come back to visit us again soon!Safe travels

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and good value
Stayed 1 night in May 2024
Response from My Place Team on 21 May 2024
Thank you for your feedback! We're glad you found our place clean, convenient, and a good value. We look forward to welcoming you back soon!

8/10 Good

Stacey

Travelled with partner
Liked: Cleanliness, staff & service
Spa pool was not working when we were there and no towels available by the pool. The room was clean and it was very convenient near the arches park. Just far from where all the food and stores are though.
Stayed 2 nights in May 2024
Response from My Place Team on 21 May 2024
Thank you for your feedback. We’re glad you enjoyed the clean room and our location near Arches Park. We apologize for the spa pool and towel issues and will address them promptly. We hope to have the opportunity to welcome you back in the future.

4/10 Poor

Angeles

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
There was a roach in our bathroom after the first night. It was twitching and half dead but still present! Other than that, property was fine.
Stayed 2 nights in May 2024
Response from My Place Team on 20 May 2024
Thank you for sharing your feedback with us. We are pleased to hear that you found our property generally fine. Please know that we take cleanliness and pest control very seriously, and we apologize for any inconvenience you had during your stay. We hope to have you staying with us again in the future. Safe Travels!

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from My Place Team on 20 May 2024
Thanks for staying with us, we appreciate your feedback.

8/10 Good

Jolene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was all good except there weren’t pool towels out for the 2 days we were there. We had to ask for them each time we went to the pool. The gal at the front desk was pretty new but she was so nice!
Stayed 2 nights in May 2024
Response from My Place Team on 21 May 2024
Thank you for your feedback! We're glad to hear you had a good stay and appreciated our friendly front desk staff. We apologize for the inconvenience with the pool towels and will ensure they are always available. We look forward to welcoming you back soon!

10/10 Excellent

Dominik

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from My Place Team on 17 May 2024
Thanks for staying with us, we appreciate your feedback.

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and bed!! Perfect place for exploring Arches.
Stayed 1 night in May 2024
Response from My Place Team on 14 May 2024
Thank you for the kind words! We're thrilled you enjoyed your stay and found our location perfect for exploring Arches National Park. We hope to welcome you back soon for another great experience!

10/10 Excellent

Erik, Fort Irwin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very nice condition and very nice staff. Awesome pool!
Stayed 1 night in May 2024
Response from My Place Team on 14 May 2024
We are glad you had a great time! Thanks for the kind words about our hotel and staff. Hope to see you again soon!

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from My Place Team on 14 May 2024
Thank you for 5-star review, we appreciate you staying with us and hope to welcome back soon.

4/10 Poor

Min

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didn’t sleep well with a noise neighbor guests. I requested a room change next day morning (booked 2 nights). The manager Lillian tried Every trick in the book not to fulfill this simple request. For around 20 minutes back and forth. I asked Expedia to refund and canceled the 2nd night stay. With such a beautiful town but not so beautiful attitude of this hotel manager. What a contrast. After all, I do appreciate her agreed to refund my 2nd night so I can book another hotel.
Stayed 2 nights in May 2024
Response from Director of Operations - My Place Hotel on 8 May 2024
Dear Min,I am truly sorry that your stay did not go well. the month of May is a very busy month in Moab, and I can see that our hotel has been close to sold out each night which makes it nearly impossibly to move guests. I know that the manger cares deeply about providing the best experience for our guests and so I am glad that you were able to find another accommodation since we did not have another room. We appreciate your business and wish you safety in your travels.

6/10 Okay

Sharyl, Platteville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m big on smells and enjoyed the clean smell of the rooms and facility. Nice fresh rooms. Refrigerator is a big bonus. I was disappointed about reserving 2 rooms and they were not at all close to eachother, but we made it work.
Stayed 1 night in May 2024
Response from My Place Team on 6 May 2024
Thank you for the positive feedback on our clean-smelling rooms and facility. We're glad you appreciated the refrigerator in the room. We hope to have the opportunity to welcome you back soon!

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from My place team on 7 May 2024
Thanks for staying with us, we appreciate your feedback.

10/10 Excellent

Ornella

Travelled with partner
Liked: Amenities
Very close to Arches national park and downtown Moab. Great coffee in rooms and in the lobby. Friendly staff , great shampoo, conditioner, and body wash in the showers !
Stayed 2 nights in May 2024
Response from My Place Team on 6 May 2024
We're thrilled to hear you enjoyed our convenient location near Arches National Park and downtown Moab! It's fantastic to know you appreciated the coffee offerings in both the rooms and lobby and our friendly staff. Thank you for sharing your positive experience, and we look forward to welcoming you back on your next visit to Moab!

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable, excellent accommodation for ADA rooms!
Stayed 2 nights in Apr 2024
Response from My Place Team on 6 May 2024
We're delighted to hear that you found our ADA accommodations to be excellent and reasonable and we're thrilled that you had a positive experience with us. Thank you for your kind words, and we hope to have the pleasure of welcoming you back soon!

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Just outside of down town easy to get in and out of. Clean and quiet
Stayed 3 nights in Apr 2024
Response from My Place Team on 6 May 2024
We're thrilled you found our location outside downtown easy to navigate and our accommodations clean and peaceful. Thank you for the positive feedback! We'd love to host you again in the future.

8/10 Good

Fanny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great location and pricing was convenient. The property and room was perfect. We would stay here again.
Stayed 3 nights in Apr 2024
Response from My Place Team on 6 May 2024
We're thrilled to hear that you enjoyed our great location and found our pricing convenient. It's wonderful to know that you found the property and room perfect for your stay. Thank you for your kind words, and we look forward to welcoming you back for another stay in the future!

10/10 Excellent

Cori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from My place team on 6 May 2024
Thanks for your 5-star review, we appreciate you staying with us.

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from My place team on 6 May 2024
Thanks for staying with us we appreciate your feedback.

10/10 Excellent

Jaime

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is on the outside of town. But walking distance to downtown and a great pub just across the street.
Stayed 2 nights in Apr 2024
Response from My Place Team on 3 May 2024
Thank you for your feedback! We're thrilled to hear that you enjoyed the convenience of our location, and we hope to welcome you back soon for another enjoyable experience!

10/10 Excellent

Li

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively new hotel just outside of Moab town
Stayed 1 night in Apr 2024
Response from My Place Team on 3 May 2024
Thank you for your review! We're delighted to hear that you found our hotel to be a great place to stay. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Julie, Bellevue

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, loved the kitchenette, pool, and hot tub. Also high enough on the hill that there was no highway noise.
Stayed 2 nights in Apr 2024
Response from My place team on 1 May 2024
Thanks for taking the time to write our hotel a review, we are delighted to hear that you enjoyed your stay with us and our ammenities. We look forward to the opportunity to serve you again.

6/10 Okay

Lc

Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our recent stay at My Place Hotel in Moab left me with mixed feelings. While there were certain aspects that I appreciated, others fell short of expectations. One of the highlights of my stay was the hotel's pet policy, which was quite accommodating. As a pet owner, I was pleased to find a hotel that welcomed furry companions without imposing excessive fees or restrictions. The pet-friendly atmosphere made my stay much more enjoyable and stress-free. However, there were some drawbacks to my experience. The room I was assigned was located beside the back entrance, which resulted in a significant amount of noise from people coming in and out of the hotel. This constant activity made it difficult for all of us including the dogs to relax and it disrupted our sleep throughout the night. While I understand that some level of noise is to be expected in a hotel environment, the proximity of my room to the back entrance although convenient to take the dogs to the relief area exacerbated the issue. On a positive note, the hotel staff were friendly and responsive to our inquiries and requests. Their professionalism helped mitigate some of the issues I encountered during my stay.
Stayed 2 nights in Apr 2024
Response from My Place Team on 3 May 2024
Thank you for your feedback on your recent stay at My Place Hotel in Moab. We're glad you found our pet policy accommodating and appreciated the friendly staff. We apologize for the noise disruption near your room and will consider your comments for improvement. We hope to welcome you back for a better experience in the future.

10/10 Excellent

Christin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and friendly staff
Stayed 1 night in Apr 2024
Response from My PLace Team on 30 Apr 2024
Thanks for staying with us, we are happy you enjoyed our nice hotel and friendly staff.

8/10 Good

Brad

Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy access, clean and well maintained.
Stayed 2 nights in Apr 2024
Response from My Place Team on 30 Apr 2024
Thank you for your review, we hope to have you back staying with us again in the future.

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sits a little away from Moab on a hill that overlooks Main Street and mountains. Nice 0.3mi trail behind the building. Pool was 90 degrees and hot tub great at the end of the day. Kitchen was great, but missed having included breakfast for quick getaway each morning.
Stayed 2 nights in Apr 2024
Response from My place team on 30 Apr 2024
Thank you for your great review Nicole, we are happy you could enjoy our amenities during your stay.

6/10 Okay

Natalie

Stayed 3 nights in Apr 2024
Response from My Place Team on 19 May 2024
Thanks for staying with us, we appreciate your feedback.

6/10 Okay

Walter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We encountered several situations involving checking; number of beds needed for our party, number of nights needed for stay and a failed door lock that delayed entry into our room day 2 for several hours. These problems were addressed by the staff directly and resolved about as quickly as they might have been. How does one give a high rating with these problems even when addressed?
Stayed 5 nights in Apr 2024
Response from My PLace Team on 30 Apr 2024
Dear Walter, We sincerely apologize for any issues you had during your stay with us, even when our staff took care of those issues right away. We hope to have the opportunity to serve you again in the future and we will make sure you have a much more enjoyable experience.

10/10 Excellent

diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this place. Clean, well maintained, ice pool area. The in room kitchen with an ice maker in the fridge was very nice I really enjoyed having the free charging station for my car My one complaint was the pool towels provided. They were thin and tiny My one complaint was
Stayed 3 nights in Apr 2024
Response from My PLace Team on 30 Apr 2024
Thanks for your great review Diane, we are delighted to hear you had an enjoyable stay with us and liked our clean and well maintained hotel, we hope to see you again in the future.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property and friendly staff
Stayed 5 nights in Apr 2024
Response from My place team on 30 Apr 2024
Thanks for staying with us, we appreciate your feedback.

10/10 Excellent

Edward

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel rooms. Up high on a hill so felt safe and quiet.
Stayed 4 nights in Apr 2024
Response from My place team on 30 Apr 2024
Thanks for taking the time to review our hotel, we are so happy to hear that your liked our location and clean property.

10/10 Excellent

Seraphina

Stayed 3 nights in Apr 2024
Response from My Place Team on 16 May 2024
Thanks for staying with us, we appreciate your feedback.

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Needs an ice machine in the hallway. Room refrigerator ice took forever and was noisy all night…. Not a good solution
Stayed 2 nights in Apr 2024
Response from My Place Team on 26 Apr 2024
Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the ice maker noise. Your comfort is very important to us. We appreciate your insight and hope to better serve you in the future.

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favorite places we have stayed. I loved having the kitchen, the full size refrigerator, full size coffee maker.
Stayed 2 nights in Apr 2024
Response from My Place Team on 26 Apr 2024
We're thrilled to hear that your stay with us was one of your favorites! Providing a comfortable and convenient experience is our priority, and we're delighted that our fully-equipped kitchen, full-size refrigerator, and coffee maker met your needs perfectly. Your satisfaction is our greatest reward, and we look forward to hosting you again whenever your travels bring you back to the area!

10/10 Excellent

Byron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024
Response from My PLace Team on 26 Apr 2024
Thnaks forstaying with us, we are happy you enjoyed our clean hotel and hope to see you back in the future.

10/10 Excellent

Eric, Sammamish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, quiet and rooms were perfect!
Stayed 2 nights in Apr 2024
Response from My Place Team on 25 Apr 2024
Thanks for 5-star review, we are happy you enjoyed your stay with us.

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Pool and hot tub were nice.
Stayed 3 nights in Apr 2024
Response from My Place Team on 22 Apr 2024
Thanks for taking the time to leave us a review, we are happy you enjoyed our clean and comfortable hotel.

10/10 Excellent

Becky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, comfortable and clean room. Was very convenient to exploring Arches, Csnyonland and Moab.
Stayed 1 night in Apr 2024
Response from Hotel Management on 21 Apr 2024
Thank you for your review! We're glad you found our hotel convenient for exploring the area and that you enjoyed your stay. We Hope to see you again.

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely so far!
Stayed 1 night in Apr 2024
Response from My PLace Team on 19 Apr 2024
Thanks for staying with us, we appreciate yur feedback.

4/10 Poor

Shahin ghazi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
a man came to my door demanding i open the door for an inspection with the do not disturb sign on half an hour before check out. its about their schedule not mine
Stayed 1 night in Apr 2024
Response from My Place Team on 19 Apr 2024
We sincerely apologize for any disruption caused by our housekeeping team during your stay. We assure you that this issue has been addressed so it does not happen again.We hope you give us another chance again in the future.

10/10 Excellent

Nancy, Anacortes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While not luxurious, this hotel was perfect for our 8 night stay. It is new, clean, and comfortable. The location is excellent. Very close to Arches NP and the roads leading to Canyonlands, Dead Horse, and Moab. You can actually walk to downtown Moab as well. The staff was friendly and helpful. It was an awesome base for our adventures in the area. I would ask for a room away from the pool. The pool is great and open until 11pm, which is a pro and a con if your room is near the door to the pool.
Stayed 8 nights in Apr 2024
Response from My Place Team on 18 Apr 2024
Thank you for sharing your experience with us! We're delighted to hear that our hotel provided the perfect base for your 8-night stay in Moab. It's wonderful to know that you found our hotel clean and comfortable as well as our convenient location, to be ideal for your adventures in the area. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit to Moab!

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel seemed very new and in a fantastic location if you’re visiting Arches, Canyonlands and Moab in general. The unit had a very comfortable bed, recliner and mini kitchenette. Carla was an amazing staff member who you could tell really cared about taking care of her guests. The only downside was there was only one person working the counter so if you had a question or request you sometimes were behind someone who was checking in which could take 5-10 minutes. Parking was plentiful and not in a garage which was nice. Do the Grand Staff hike and the scenic 128 drive while you’re there!
Stayed 4 nights in Apr 2024
Response from My Place Team on 16 Apr 2024
Thank you for your review! We're glad you enjoyed our hotel's location and amenities. We appreciate your compliments for Carla and apologize for any inconvenience at the front desk. We hope you had a memorable stay and look forward to welcoming you back!

8/10 Good

Krystle

Stayed 3 nights in Apr 2024
Response from My Place Team on 6 May 2024
Thanks for your positive feedback, we appreciate you staying with us.