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Reviews of Water Street Inn

3.5 out of 5
Water Street Inn
101 Water St South, Stillwater, MN

Reviews

8.0

Very good

Rating 10 - Excellent. 263 out of 630 reviews" "
Rating 8 - Good. 190 out of 630 reviews" "
Rating 6 - Okay. 88 out of 630 reviews" "
Rating 4 - Poor. 54 out of 630 reviews" "
Rating 2 - Terrible. 35 out of 630 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Travelled with family and small children
Very nice staff. The parking was easy and close to the front door. Good food.
Stayed 2 nights in May 2024
Response from Robert on 23 May 2024
Thank you for your review of the Water Street Inn located in Stillwater MN

10/10 Excellent

Paula, Big Bear Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Great vacation
Stayed 4 nights in May 2024
Response from Robert on 21 May 2024
Thank you for your review of the Water Street Inn in Stillwater MN, glad you enjoyed your stay.

10/10 Excellent

Sakouna, EDMONTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to everything.
Stayed 1 night in May 2024
Response from Robert on 19 May 2024
Thank you for your review of the Water Street Inn in Stillwater MN

4/10 Poor

Julie

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No refrigerator or ice bucket in room. Had to use a garbage can for the plastic bag of ice I was given. No pen even to fill out the room service order form. Was disappointed with the lack of basics for the cost.
Stayed 1 night in May 2024
Response from Robert on 12 May 2024
Sorry to hear this, you should have been given an ice bucket with your ice

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay! We enjoy the atmosphere and the beauty of the area. We will come back.
Stayed 1 night in May 2024
Response from Robert on 11 May 2024
Thank you so much for the review of the Water Street Inn in Stillwater MN

10/10 Excellent

Max

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel right in the middle of the best part of town. A must-stay hotel for anyone traveling to Stillwater.
Stayed 1 night in May 2024
Response from Robert on 11 May 2024
Thank you so much for the review of the Water Street Inn in Stillwater MN

6/10 Okay

Paula

Travelled with group
Liked: Staff & service, property conditions & facilities
The view from our room was fantastic, the location was very convenient to walk to shops and restaurants. We ended up with another$25 in taxes and $20 in parking. For the price of $400 I was expecting a little more amenities and less need to pay for extras. The staff at the hotel and restaurant were great. The cleanliness was not up to par in my opinion, the last tenants left clothes in the closet. The deck furniture was dirty and pretty worn out. With all that complaining, I’d still say it was a beautiful place and location is perfect.
Stayed 1 night in Apr 2024
Response from Robert on 4 May 2024
Sorry we don't know why Expedia charge the wrong tax rate

6/10 Okay

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I liked the historical style of the rooms, but there are some things that need to be addressed. I believe that the rooms need to be maintained better, wall paper loose, bed uncomfortable, toilet loose.
Stayed 1 night in Apr 2024
Response from Robert on 22 Apr 2024
Thank you for your review.

8/10 Good

Michelle

.
Stayed 1 night in Apr 2024
Response from Robert on 21 Apr 2024
Thank you for your review!

2/10 Terrible

Andrew

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Robert on 12 Apr 2024
Sorry it looks like something didn't go right, can you give me some more information so I can look into this.

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Great area!
Stayed 1 night in Apr 2024
Response from Robert on 4 Apr 2024
Thank you for your review of the Water Street Inn

10/10 Excellent

Russell

Stayed 3 nights in Mar 2024
Response from Robert on 22 Apr 2024
Thank you for your review of the Water Street Inn in Stillwater MN.

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Robert on 20 Mar 2024
Thank you for your review of the Water Street Inn.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
We have a boat at one of the local marinas in the summer & we enjoy coming out on the off season as well and love the Riverview rooms. The two things we dislike are the lack of assistance & rude waitstaff at Charlies. I also own a business and we pride ourselves in customer service and I would rate that Restaurante staff a C- Not the biggest thing though and we look forward to our next stay! Thank you!
Stayed 2 nights in Mar 2024
Response from Robert on 18 Mar 2024
Thank you for your review. I will share this with the restaurant managers.

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service
The ameneties were nice, but the exhaust fan in our room was half off the wall and super loud, and the rooms were super dark. No alarm clocks, no mini fridge, tiny shower. Overall it was clean and we would probably stay again.
Stayed 2 nights in Mar 2024
Response from Robert on 11 Mar 2024
Thank you for your review of the Water Street Inn in Stillwater MN

8/10 Good

Angie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely coming back
Stayed 1 night in Mar 2024
Response from Robert on 11 Mar 2024
Thank you for your review of the Water Street Inn in Stillwater

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the corner suite. My view was the bridge and river. It's was so quiet and beautiful over looking the balcony. The staff was the friendliest and accommodating. I cellars my birthday and can't wait to go back!!!
Stayed 1 night in Mar 2024
Response from Robert on 5 Mar 2024
Thank you for your review of the Water Street Inn.

6/10 Okay

Sarah

Disliked: Cleanliness
Didn’t feel very clean in our room.
Stayed 1 night in Mar 2024
Response from Robert on 4 Mar 2024
Thank you for your review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and great view
Stayed 1 night in Feb 2024
Response from Robert on 26 Feb 2024
Thank you for your review of the Water Street Inn in Stillwater MN

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel right on the river
This Victorian hotel has had substantial upgrades in recent years. Many rooms have a great view of the river and the waterfront park. It is an easy walk to Stillwater’s shops and restaurants, and there’s a great Irish pub in the building.
Stayed 2 nights in Feb 2024
Response from Robert on 26 Feb 2024
Thank you for your review of the Water Street Inn in Stillwater MN

4/10 Poor

Jaime

Travelled with partner
Liked: Cleanliness
The bed was beyond terrible and we ended up leaving at 5:30 am on our wedding night
Stayed 1 night in Feb 2024
Response from Robert on 20 Feb 2024
So sorry to hear this. All the beds were replaced when we did our renovation in 2019 & 20. What was wrong with it?

10/10 Excellent

Jaymie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a historic property but they keep it up very well. Very good location we didn't have to drive after we arrived. The tubs are pretty loud. Service was wonderful from the Front desk to Charlie's.
Stayed 2 nights in Feb 2024
Response from Robert on 19 Feb 2024
Thank you for your review.

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love Stillwater, love that they kept the history of the building.
Stayed 1 night in Feb 2024
Response from Robert on 5 Feb 2024
Thank you for your review of the Water Street Inn in Stillwater MN

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Will be back.
Stayed 2 nights in Jan 2024
Response from Robert on 2 Feb 2024
Thank you for your positive review of the Water Street Inn in Stillwater Mn, we look forward to you returning.

10/10 Excellent

Shireen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay in Stillwater
Stayed 1 night in Jan 2024
Response from Robert on 25 Jan 2024
Thank you for your review of the Water Street Inn in Stillwater MN

8/10 Good

Elisa

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Robert on 22 Jan 2024
Thank you for your review of the Water Street Inn

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful and special place. Hope to return someday.
Response from Robert on 19 Jan 2024
Thank you for your review of the Water Street Inn in Stillwater MN

6/10 Okay

Kent

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I reserved a river view on expedia and they didn't have any river view rooms left.
Stayed 1 night in Jan 2024
Response from Robert on 8 Jan 2024
Sorry for the misunderstanding, the room you booked through Expedia was not on the riverside of the hotel. It looks like you requested a room with two queen beds those rooms are only on the city side.

8/10 Good

Elisia

Stayed 1 night in Jan 2024
Response from Robert on 2 Feb 2024
Thank you for your positive review of the Water Street Inn in Stillwater Mn, we look forward to you returning.

8/10 Good

Susannah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Robert on 8 Jan 2024
Thank you for your review of the Water Street Inn in Stillwater

8/10 Good

Keith

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Robert on 8 Jan 2024
Thank you for your review of the Water Street Inn in Stillwater

2/10 Terrible

David

Stayed 1 night in Dec 2023
Response from Robert on 22 Jan 2024
David can you give me more information of what went wrong with stay?

8/10 Good

Shannon

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Robert on 31 Dec 2023
Thank you for your review of the Water Street Inn.

8/10 Good

Megan

Stayed 1 night in Dec 2023
Response from Robert on 19 Jan 2024
Thank you for your review of the Water Street Inn in Stillwater MN

10/10 Excellent

Traci, Ham Lake

Stayed 1 night in Dec 2023
Response from Robert on 19 Jan 2024
Thank you for your review of the Water Street Inn in Stillwater MN

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t beat the location. From the description, I assumed I was getting a king bed & refrigerator.
Stayed 1 night in Dec 2023
Response from Robert on 18 Dec 2023
Thank you for your review of the Water Street Inn

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The fact it was in walking distance to everything downtown was nice. But there was a bunch of drunk loud people in the hallways at 2:00a.m. that woke my son and I up and there was a constant thudding throughout the entire night. Plus there was hair all over the bed and all over the bathroom floor. My son and I were pretty grossed out by that. I just wanted a calm relaxing get away for us and we got very little sleep. It was very disappointing. I would say it was NOT worth the money at all!!!
Stayed 1 night in Dec 2023
Response from Robert on 18 Dec 2023
Thank you for your review, wish you would have contacted the desk about the other guest so we could have taken care of it.

8/10 Good

Tyler

Stayed 1 night in Dec 2023
Response from Robert on 6 Jan 2024
Thank you for your review of the Water Street Inn

8/10 Good

Brooke

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Had to pay for parking and Maggie or Margie at the front desk wasn’t very friendly we felt like we were a bother
Stayed 1 night in Dec 2023
Response from Robert on 18 Dec 2023
Thank you for your review

10/10 Excellent

Emily

Business traveller
Liked: Amenities
Loved having a fireplace! Bed was extremely comfortable. So much character in the entire hotel. Staff was friendly. Nice having a secured parking lot for guests.
Stayed 1 night in Dec 2023
Response from Robert on 15 Dec 2023
Thank you for your review of the Water Street Inn in Stillwater

10/10 Excellent

Verne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early parking for downtown prior to check in
Stayed 1 night in Dec 2023
Response from Robert on 15 Dec 2023
Thank you for your review of the Water Street Inn in Stillwater

8/10 Good

darrell

Liked: Staff & service, amenities, property conditions & facilities
The room wasn’t real clean
Stayed 2 nights in Dec 2023
Response from Robert on 10 Dec 2023
Thank you for your review of the Water Street Inn in Stillwater

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Robert on 10 Dec 2023
Thank you for your review of the Water Street Inn in Stillwater

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful area, shopping,room &food
Stayed 1 night in Dec 2023
Response from Robert on 10 Dec 2023
Thank you for your review of the Water Street Inn in Stillwater

8/10 Good

The

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Love the new addition! Corner room -river view and balcony was worth the price compared to other hotels in area. Only thing to update is shower water pressure:) otherwise nice room! Oh and need your room card to run lights- didn’t figure that out - should be told that at front desk.
Stayed 1 night in Dec 2023
Response from Robert on 10 Dec 2023
Thank you for your review of the Water Street Inn in Stillwater

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, perfect
Stayed 1 night in Nov 2023
Response from Robert on 28 Nov 2023
Thank you for your review of the Water Street Inn in Stillwater

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. We had trouble getting into our room (the door was sticky). They came up with us to help. Later, we realized that the hot water barely worked on the hot tub. They switched us to a different room. Both rooms were wonderful. We absolutely loved our stay and would love to come back.
Stayed 1 night in Nov 2023
Response from Robert on 28 Nov 2023
Thank you for your review of the Water Street Inn in Stillwater

10/10 Excellent

Beth

Stayed 1 night in Nov 2023
Response from Robert on 15 Dec 2023
Thank you for your review of the Water Street Inn in Stillwater

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown Stillwater. We love staying in a vault room- this is our 2nd time. On the weekend fun live music in at the restaurant inside the hotel- a fun weekend getaway as a couple!
Stayed 1 night in Nov 2023
Response from Robert on 20 Nov 2023
Thank you for your review of the Water Street Inn in Stillwater

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Robert on 14 Nov 2023
Thank you for your review of the Water Street Inn in Stillwater MN