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Reviews of Motel 6 Roseville, MN - Minneapolis North

2 out of 5
Motel 6 Roseville, MN - Minneapolis North
2300 Cleveland Ave N, Roseville, MN

Reviews

5.2
Rating 10 - Excellent. 80 out of 599 reviews" "
Rating 8 - Good. 99 out of 599 reviews" "
Rating 6 - Okay. 89 out of 599 reviews" "
Rating 4 - Poor. 106 out of 599 reviews" "
Rating 2 - Terrible. 225 out of 599 reviews" "

5.2/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Josh

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Bed was nice and firm but in short the pictures on Expedia didn’t match the reality. Pretty sketchy..
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Josh, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

10/10 Excellent

Georgine, Sioux City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, accommodating staff.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 29 Feb 2024
Hi GeorgineWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 Good

Sw

Liked: Staff & service
There was bugs in our room and they didn't even give us a discount
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi Traveler,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Mica

Liked: Cleanliness
Stayed 1 night in Dec 2023

4/10 Poor

Jimmie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Initial roomed checked into had major issues?? Lights didn’t work, no cable connection, ice machine broken, no fridge, no microwave & bedding looked unclean? I phoned the front desk & the desk clerk sympathized with my complaint & made the effort of checking me into another room!! Second room as adequate for the evening? I will not stay again at this hotel…Ever!!!
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 19 Dec 2023
Hi Jimmie, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

2/10 Terrible

Lauren

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They are thieves
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 12 Dec 2023
Hi Lauren, We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Great price. Nice place
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 5 Dec 2023
Hi DanielWe’re glad you enjoyed your stay! Lilith#Team6

8/10 Good

Paula

Travelled with pets
Liked: Cleanliness, staff & service
I liked that the staff was extremely nice and helpful and always available. i liked that parking was easy and that i could have my two cats with no issues. The tv didn't work well at all but wasn't a big issue for me this particular trip. pricing was excellent especially as i didn't incur extra charge for my pets.
Stayed 5 nights in Oct 2023
Response from Brand Experience Team on 1 Nov 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Tylicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Jimmie

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is more than adequate for the money!! Location is convenient to the interstate & dining options…
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 25 Oct 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

Jimmie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is a basic 2- 2&1/2 star facility…Basically clean & a decent value for the money!
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 25 Oct 2023
Hi Jimmie, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and simple, area around property was nice with many food options. Only thing bad was this cigarette smell in the room.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 18 Oct 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Andrew

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we got had a zip lock bag taped over the smoke detector, the toilet seat was loose, the lights didnt work, the sheets were dirty and the shower head has masking tape holding it together. They did move me to a new room, but that was the only good thing about my stay.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 7 Oct 2023
Hi Andrew, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

2/10 Terrible

Inderjeet

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel looked great online but after checking in heard noise until 4-5 am screening yelling. A lot of drug addicts not a safe place my car had it window broken in and motel told us it’s not their fault. 2 double bed comes with 1 towel when it’s a room for 4 but should be a set for 2 at least. They tell you to walk to laundry room to collect than delivering to your room. Paid $126 CAD wouldn’t pay $50 CAD. It’s a dirty place. They just want your money. Don’t come here use another motel or hotel.
Response from Brand Experience Team on 7 Oct 2023
Hi Inderjeet, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

2/10 Terrible

Matthew

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2023

4/10 Poor

Deniece

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room key card didn't work. Had it reprogrammed 3 times. Finally moved to a different room. Key card worked. Went to MOA, came back and key card again didn't work. Reprogrammed again and same thing. Moved us to a different room again. Toilet seat tried to kill us. Light above the sink didn't work. Next morning went down to see if we could be compensated in some way and they said we paid through Expedia in which we didn't had to tell him the correct room. Then he said he had to talk to the manager. When we got back manager wasn't there. Went to our room. Next door neighbor kept beating up his girlfriend and the other neighbor was pounding the door for him to stop. Happened three different times. Finally we called the cops. They came out and talked to them. Denied everything. Do not recommend and will not stay at a Motel 6 ever again.
Response from Brand Experience Team on 29 Sept 2023
Hi Deniece, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

6/10 Okay

Mark

Travelled with family
A long check in process. Hotel wanted a driving licence and didn't undertstand a UK driving licence. Had to pay a $75 deposit which was not mentioned in the expedia details. Small room was very basic, needs modernisation.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 29 Sept 2023
Hi Mark, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Poor

Brian

Stayed 1 night in Sep 2023

6/10 Okay

JAY

Disliked: Cleanliness
Stayed 2 nights in Aug 2023

8/10 Good

Thomas

Travelled with family
Liked: Staff & service
Stayed 3 nights in Aug 2023

6/10 Okay

ineke

Travelled with group
Disliked: Amenities, property conditions & facilities
Staff were very friendly and helpful, property is very out of date and in desperate need of rennovations
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 13 Sept 2023
Hi Ineke, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Natasha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very scary
We did not stay. The person in front of us checked out and demanded a refund after seeing his room. It was very run down and dirty outside. Looks like people use it as an extended stay. The people hanging around outside looked strung out.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 13 Sept 2023
Hi Natasha, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Sharron

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel In Minnesota
This was the WORST hotel I have ever been in. It was FILTHY! The front desk guy didn’t care . He was totally unhelpful. I spoke to several people that live at this hotel and they said that’s how he is all the time. He offered no suggestions when asked about the broken ice machine or cleanliness issues.
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on 7 Sept 2023
Hi Sharron,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Jose

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place. Met my needs and accommodated my puppy.
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on 30 Aug 2023
Hi Jose,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

8/10 Good

Danielle

Stayed 2 nights in Aug 2023

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Never booking there again.
Stayed 1 night in Aug 2023

2/10 Terrible

Magin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Robert

Stayed 1 night in Jul 2023

6/10 Okay

Tyra

Stayed 2 nights in Jul 2023

2/10 Terrible

Sarah

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
CAUTION!! DO NOT STAY HERE! (Especially if you have kids) This was one of the worst experiences of my life, and I’ve travelled lots!! I did not feel safe here. It doubles as long-term housing and the floor I was on was ruled by the locals. Kids running up and down the halls and stairs at all hours (which you can excuse, kids need space and the rooms are small), LOTS of people smoking in the hallways and areas around the rooms …right outside your door and AC intake (property littered with cigarette butts), a couple fighting ALL night long. Had to call the front desk 6 times, and it was not resolved. Couldn’t even get a good night sleep on what felt like an air mattress because of all the noise. If I felt safe enough to leave my room, I would have driven somewhere else and slept in my car. One plus: friendly staff, but they can only do so much.
Stayed 1 night in Jul 2023

2/10 Terrible

annette

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was clean but smelled of smoke. They changed my room but it was the same. Noise was coming from the room beside me. The exterior was unkempt and looked rundown. I did not feel safe so I stayed for only one night instead of three. They need to close this property.
Stayed 3 nights in Jul 2023
Response from Brand Experience Team on 3 Aug 2023
Hi Annette,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
This is great landing location loved it.
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 20 Jul 2023
Hi Steve,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Erica

Stayed 1 night in Jun 2023

4/10 Poor

Vivikka

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Receptionist was rude, tv didnt work, ice machine didnt work, there was trash under the beds, othereise it was just dandy.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 13 Jul 2023
Hi Vivikka,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

2/10 Terrible

robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
unreal STAY AWAY from this place. Booked for 2 nights stayed only 1 because there was people yelling all the time and trying to get into my room. NOTHING worked it should be shut down.
Stayed 2 nights in Jun 2023
Response from Nancy Y. on 7 Jul 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Pat

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Floor had not been cleaned, no safety closures inside the door, holes where the latch should have been - you could look outside. Had to ask for towels 2 times.Worst room I have ever stayed in. One positive, the parking lot was well lit at night.
Stayed 2 nights in Jun 2023
Response from Nancy Y. on 7 Jul 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Roger

Stayed 2 nights in Jun 2023

2/10 Terrible

Destiny

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Tiziana Gorgan and Jonathan

Liked: Staff & service
The personal and staff were nice, it was loud and noice.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 28 Jun 2023
Hi Tiziana,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Good

Carlita letzenia

Stayed 1 night in Jun 2023

8/10 Good

Ben

Stayed 1 night in Jun 2023

10/10 Excellent

Joseph

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet rooms. Friendly staff
Stayed 1 night in Jun 2023

8/10 Good

Carol

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Uniqueness is not an issue with economy motels. We're happy with pet acceptance and good general management. Thank you.
Stayed 2 nights in Jun 2023

6/10 Okay

Diana

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
The room was clean inside but the property overall was dirty, stairs were rusted. There were police cars in the parking lot several times. Guests were hanging outside their rooms smoking and drinking so we had to keep our curtains closed all the time. The tv service was poor, very glitchy, hard to watch even one complete show. Room keys had to be re programmed almost every day- they stopped working daily.
Stayed 6 nights in May 2023
Response from Brand Experience Team on 21 Jun 2023
Hi Diana,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business, and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
good thing i was tired
the shower is not comfortable for large people (5'10" 275lbs); you will complete the shower, but a regular tub shower works much better. they say nonsmoking, but why all the burn marks? again, very functional, but I expected more. a good thing is the a/c worked well. people hanging around will give you concern, and the pool was gross. the agent who checked me in needs to master the English language but appeared to be a nice guy.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 15 Jun 2023
Hi Traveler,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Dominic

Stayed 2 nights in Jun 2023

6/10 Okay

Vanessa

Ff
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 15 Jun 2023
Hi Vanessa,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6