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Reviews of Best Western Plus The Normandy Inn & Suites

3 out of 5
Best Western Plus The Normandy Inn & Suites
405 S 8th St, Minneapolis, MN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1008 reviews" "
Rating 8 - Good. 234 out of 1008 reviews" "
Rating 6 - Okay. 56 out of 1008 reviews" "
Rating 4 - Poor. 38 out of 1008 reviews" "
Rating 2 - Terrible. 31 out of 1008 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave ride to venue door in rain. Had towels when returning from show
Stayed 1 night in May 2024

10/10 Excellent

David, Winnipeg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a great lobby bar.
Stayed 1 night in May 2024

8/10 Good

Katherine

Liked: Cleanliness, property conditions & facilities
Front desk a little sketchy especially at checkout otherwise no issues or concerns
Stayed 1 night in May 2024

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice bed
Stayed 1 night in May 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Libby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Tara

Travelled with partner
I didnt like how you have to pay to park your car when you stay there . The decor was beautiful but in the bathroom in the room its a cold school toliet needs to be updated makes you feel like back in school.
Stayed 2 nights in May 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and quietness of this property
Stayed 1 night in May 2024

8/10 Good

Todd, Indianapolis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ill review my room and lobby as rhose are the only areas i used. The decor seems somewhat dated but generally in very good shape and presentable.
Stayed 1 night in May 2024

10/10 Excellent

Destiny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel. Close to the down town life.
Stayed 1 night in Jan 2024

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and had everything we needed for a night of crashing after a concert at US Bank! Love that the shower has full sized bottles of shampoo, conditioner, and body wash. Too bad the Coors Flu caught up with me so I didn’t use them. The hotel is 1/2mile walk to US Bank so not super close but close enough to walk! HCMC is nearby so sirens were pretty consistent, and the rooms themselves are not soundproof - at all! So not the most peaceful of places but I’d definitely stay here again! Super cute hotel!
Stayed 1 night in May 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Lynnette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good trip. Nice place to stay.
Stayed 1 night in May 2024

6/10 Okay

Janet

Travelled with family
Liked: Property conditions & facilities
The hotel staff was friendly but the restaurant was terrible service. Waited over fifteen minutes to only be told we no longer could order anything but fries! The table that arrived after us got food before we even got waited on. They weren’t limited to only fries! The fries came and were terrible soggy and clearly not cooked long enough. And 12.00 for just fries! The hotel was clean but the walls are paper thin. If your a light sleeper you may not sleep great here.
Stayed 1 night in May 2024

6/10 Okay

Deanna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant was excellent!
Stayed 1 night in May 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Marie

Travelled with partner
Liked: Staff & service, property conditions & facilities
Location and decor
Stayed 1 night in May 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
If you're in town for a show at the Armory, stay here!
Stayed 1 night in May 2024

10/10 Excellent

Matt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great, one small problem the walk-in shower had a slot drain that was clogged and the water quickly ran over the lip onto the shower floor... I removed the cover and it was clogged with hair, got some TP and removed the hair, and it was fine... Kinda gross, but hardly end of the world... Otherwise room was immaculately clean... And Hotel is in a great location for downtown activities...
Stayed 1 night in May 2024

10/10 Excellent

Valerie

Stayed here for a weekend. Great location. Parking is available and was clean. Thank you
Stayed 2 nights in Apr 2024

8/10 Good

Stephanie Edwards

Travelled with group
Liked: Staff & service, amenities
F-ing great
Stayed 2 nights in Apr 2024

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice, clean, & quiet. Seemed pretty safe.
Stayed 1 night in May 2024

10/10 Excellent

Dylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great price close to Target Field!
Stayed 1 night in Apr 2024

10/10 Excellent

Stacie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing place to stay! Beds were so comfortable! The service was top notch! Everyone was so nice! Wished their restaurant would have had more to choose from! Too fancy for our family lol! But so would stay again!!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There was no one at the front desk for check out
Stayed 1 night in Apr 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and the front staff were very helpful and kind
Stayed 1 night in Apr 2024

10/10 Excellent

Laura

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute and lovely hotel. I love the "cottage" feel to everything. Will definitely be trying to make a trip back.
Stayed 1 night in Apr 2024

8/10 Good

Shelli

Stayed 4 nights in Apr 2024

2/10 Terrible

Lisa

Stayed 3 nights in Apr 2024

8/10 Good

JAIME

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Austin

Travelled with family
So very beautiful, the inside and outside!! The history !!👏👏👏👏 excellent service!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Melissa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was the housekeeper came at 7:45AM to ask when we were leaving which I thought was a little rude.
Stayed 1 night in Apr 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service
Good staff
Stayed 1 night in Apr 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the property for a concert. It was close to the venue and had clean rooms and friendly staff.
Stayed 1 night in Apr 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy downtown location, clean and quiet. Nice atmosphere!
Stayed 1 night in Apr 2024

10/10 Excellent

Kara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love to stay at this hotel. Very friendly staff, clean rooms, great pool area and walkable to many event venues.
Stayed 1 night in Apr 2024

10/10 Excellent

Audrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, accommodating staff!
Stayed 2 nights in Apr 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was amazing everything was clean
Stayed 3 nights in Mar 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful frint desk staff!
Stayed 1 night in Mar 2024

10/10 Excellent

Betsy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, king size room was very good, double bed room was not as clean in the bathroom(floor was a little dirty, shower tiles were showing signs of age) beds were comfortable, and rooms were quiet though, so overall a nice place to stay.
Stayed 2 nights in Mar 2024

6/10 Okay

kevin

Travelled with family, Business traveller
Liked: Cleanliness
The women who checked us in was full of wrong information. She said that breakfast was all day, when it was over by 11am. She said she was putting us down for a late check-out and did not. She gave us wrong directions to a local place that we were suppose to be at. The heat to our room was not working, maintenance fixed that the next day. The refrigerator did not work. Mold was beginning to grow in the tub tile grout. We asked to have house keeping, they did not come to change linen.
Stayed 2 nights in Mar 2024

10/10 Excellent

Leticia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, pool was cute and room was nice.
Stayed 2 nights in Mar 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent on site restaurant.
Stayed 3 nights in Mar 2024

10/10 Excellent

Aseel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Kids loved the pool area. Will come back
Stayed 1 night in Mar 2024

10/10 Excellent

Brad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will make one thing clear do not ever let anyone who’s not on my reservation charge drinks to my room without my permission…
Stayed 3 nights in Mar 2024

10/10 Excellent

scott

Stayed 1 night in Mar 2024

10/10 Excellent

Ryan

Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Stayed 1 night in Feb 2024