I had asked for an early check in, which the hotel was able to accommodate upon arrival. We had asked for a crib/pack n play to be brought to our room. Which they did. I also asked for a late check out. cause my husband and baby came down with a nasty cold, they also helped out with. I understand that this might not always be the case, but they were very helpful. They have a starbucks/cafe on site, and are attached to the third street market. And two short blocks to the Baird/ Wisconsin Center. I would stay again!