Reception

Reviews of Motel 6 Milan, OH - Sandusky

2 out of 5
Motel 6 Milan, OH - Sandusky
11406 US 250 North, Milan, OH

Reviews

7.6

Good

Rating 10 - Excellent. 292 out of 1001 reviews" "
Rating 8 - Good. 383 out of 1001 reviews" "
Rating 6 - Okay. 186 out of 1001 reviews" "
Rating 4 - Poor. 85 out of 1001 reviews" "
Rating 2 - Terrible. 55 out of 1001 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean with friendly staff.
Stayed 2 nights in May 2024

10/10 Excellent

Caleb

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing place to go for a cheap price.
Stayed 3 nights in May 2024

10/10 Excellent

Shelly-Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in May 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was nervous about staying here after reading some reviews, but im glad i did!!!! IT WAS SO CLEAN! From the lobby to my room. I stayed on the 3rd floor. Front desk workers were friendly and hospitable the entire stay. No bugs of any kind! Clean towels. My only 2 complaints - dont get the room right by the elevator, the ding is SO loud - my bed was quite hard which didn't make for a comfortable sleep, I prefer a bit of give to my mattress. Other than that, everything was great! Excellent value and location.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Yvonne,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 Poor

Erin

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bare bones and close to Kalahari right of freeway if that’s all you need. Walls were dirty, barking dog, people jumping above me. The extra lock thing on the door was broke and had a hard time flushing the toilet. If you just need a quick night sleep it’s cheap and will serve your needs but I didn’t feel safe.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Erin,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was right off the turnpike. We stayed here during the eclipse and found it to be clean and quiet and the staff was friendly. I would stay here again.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Andrew, Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Natalie #Team6

10/10 Excellent

Teri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I received excellent help from the staff, they were so very pleasant and helpful
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Teri, We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Natalie #Team6

10/10 Excellent

Pernolynn

Liked: Cleanliness, staff & service, property conditions & facilities
They were great
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels.Natalie #Team6

6/10 Okay

Dennis

Disliked: Property conditions & facilities
Hot water was not great during the second night of my stay. It made for an uncomfortable shower
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 11 Mar 2024
Hi Dennis,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 8 Mar 2024
Hi Jordan,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money.
Stayed 1 night in Jan 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place I was so surprised that it was so clean and comfortable,easy check in great staff, does not smell like smoke nor mold everything works.I’m really satisfied for the price.oh I forgot clean sheets👍.keep up the good work guys.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 5 Feb 2024
Hi IanThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Ashley

Stayed 1 night in Dec 2023

4/10 Poor

Diane

Travelled with family
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Jessica

Travelled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I've been staying at Motel 6's for decades & not that long ago it was a great budget & pet friendly option, but now it's very hit or miss. There seems to be little to no standards maintained from one to another which to me is the whole point of a chain, you are supposed to know what to expect. In the case of this location the outside of property was clean & fine & check in was fast & polite. Upon entering the room, it looked fine & it wasn't dirty at all. The real problem was that the hotel was INSANELY LOUD ALL NIGHT LONG and it was horribly uncomfortable in almost every way. All night doors were slamming, people yelling, talking loudly, dogs barking, banging & stomping noises, the heater in the room was so loud & made banging sounds every time it came on, & there was some other cycling humming sound coming from somewhere. Then the room itself was uncomfortable. The bed was awful, pillows were lumpy, sheets like sandpaper, the desk chairs were uncomfortable & rickety the TV was practically on the ceiling making it uncomfortable to look at & even when laying in bed you have to hold your arm far above your head to even change the channel and so much light came into the room around door & window it was like daytime in there. The one pleasant surprise was the impressively large & nice bathtub. Otherwise, I got no sleep & was uncomfortable all night. I don't expect Motel 6 to be fancy, but I'm paying to SLEEP & if I can't do that you've failed as a hotel.
Response from Brand Experience Team on 30 Nov 2023
Hi Jessica,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Maz K.#Team6

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect quick lay ovet
A great stop over and the price was great too
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 30 Nov 2023
Hi Patricia, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Bryan

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk person was very welcoming and efficient.
Stayed 1 night in Nov 2023

8/10 Good

Bruce

Stayed 1 night in Nov 2023

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WONDERFUL staff!!! My dog damaged the wall in my room while I was at work and they were so understanding about the situation. You really feel welcomed here it’s a great place to stay and located In a great spot as well.
Stayed 7 nights in Nov 2023
Response from Nancy Y. on 28 Nov 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Eric

Liked: Staff & service
Disliked: Room comfort
Marijuana odor thru-out the hotel. Front desk staff very efficient and friendly. Four Tesla EV car chargers, all work well.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov 2023
We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Nancy Y.#Team6

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sisters united
a family first to meet sisters who have not seen the other for 50 yrs
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi Bruce,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excellent

Lorie

Business traveller
Stayed 1 night in Nov 2023

6/10 Okay

kamaljeet, new york

Disliked: Cleanliness
Not pleasant place to stay
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi Kamaljeet,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Joel, Throop

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and pleasant. Desk clerk was friendly and accommodating. Rooms are very clean and comfortable.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi JoelThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 Terrible

Danielle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My check in was easy, quick, and the women at the desk was lovely and helpful. My experience ended there. I was aware that pets were allowed on property but I believe there have been some long stay tenants with animals that caused the hallway and my adjoining room to smell. I’m talking eye watering, strong urine, hold your breath to get to the door smell. Couple that with the strong smell of marijuana/smoke (that the desk lady at first assumed was the smell I was talking about) and it was too much for me. I love a budget hotel, especially when we just need to sleep and leave but there was no way I could stay.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 13 Nov 2023
Hi Danielle,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Maz K.#Team6

8/10 Good

Teresa, Warrenton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Knowledgeable staff made for a quick late night check in. Very clean rooms, nice bathrooms.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 6 Nov 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Steven

Business traveller
Disliked: Amenities
🛌
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 30 Oct 2023
Hi Steven,Thank you for positively rating your stay!!Lilith#Team6

10/10 Excellent

Alex

Liked: Staff & service, property conditions & facilities
Room was clean. Needed to use s hair dryer and they had one. Shower was great. Towels were soft. A great value for sure
Stayed 2 nights in Oct 2023

4/10 Poor

RICARDO

Stayed 1 night in Oct 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late night arrival on 2790 mile drive
Good value at an old time motel chain. This was a good property. I'd stay here again
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 24 Oct 2023
Hi Michael, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the stuff in the room was a little worn and some other guests were a little loud but overall clean and the staff was very nice.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 24 Oct 2023
Hi Jeremy,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 Good

Reena

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

6/10 Okay

Nirav

Stayed 2 nights in Oct 2023

8/10 Good

Gregory

Business traveller
Liked: Staff & service, amenities
The staff is super-nice!!! And helpful. Rooms are spartan, as expected from Motel 6, but the bathroom had a roomy shower/tub. Nice to have cable, fridge and microwave. Great to relax after a long travel day. Easy check-in, plenty of parking, and lots of restaurants in the area. Locals are friendly and helpful. I really enjoyed my 4 day business-trip stay!
Stayed 5 nights in Oct 2023
Response from Brand Experience Team on 24 Oct 2023
Hi Gregory,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 Excellent

Sondra

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Oct 2023

8/10 Good

David

Travelled with family
Liked: Property conditions & facilities, room comfort
Not the Rutz, but it's clean and affordable. Rooms are semi modern, but a bit on the small size compared to other Motel 6 properties. Would definitely stay here again. Very close to the Ohio turnpike.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 17 Oct 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Teresa, Warrenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Motel 6 was clean and comfortable. Checkin process was efficient and all the staff were courteous and friendly. Easy to find location right off the turnpike and had a lot of options for food deliveries.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 17 Oct 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Mernel

Stayed 1 night in Sep 2023
Response from Laura on 3 Oct 2023
Thank you for your review!

8/10 Good

Roberto

Business traveller
Liked: Cleanliness, staff & service, room comfort
No-frills, comfortable, very competitively priced
The room is essential, but clean and well laid out. No frills like hair dryer, coffee machine, refrigerator, breakfast in the morning, but the price is very competitive. WiFi worked. The shower head support was broken, but a little duct tape helped me keep the head in the right position, pending repair. On the other hand, the water was abundant, hot and cold, good heating/cooling system, excellent queen-sized mattress. I discovered only the next morning that a Tesla charger was available in the parking lot, which would have come handy with my EV. I will remember to connect next time...
Stayed 1 night in Sep 2023
Response from Nancy Y. on 22 Sept 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

2/10 Terrible

Anthony

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower tub was sagging and we thought we were going to fall trough the floor, terrible smell on the second floor, There was powered laundry detergent thrown trough out the hallways and bare footprints tracking it, Someone tried to get into our room while we were sleeping twice, No it was not the hotel staff, the floor had large burn holes and blood stains, We won’t be back.
Stayed 3 nights in Sep 2023
Response from Laura on 18 Sept 2023
I want to apologize for the unfortunate experience that you had at our hotel. The health and safety of our guests is of the utmost importance and we strive to provide our guests with 100% satisfaction. I’ve talked to our front desk, housekeeping and maintenance staff regarding your comments. I’m truly sorry and we appreciate you bringing this to our attention. We will work to make sure the problem is addressed. If you are in the area again I hope you will stay with us again so we can make your next experience a pleasant one. Please contact me directly if you have any other concerns.

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5star
FIVE STAR STAFF
Stayed 2 nights in Sep 2023
Response from Laura on 18 Sept 2023
Thank you for the score!

10/10 Excellent

CheRitta

Stayed 1 night in Sep 2023
Response from Laura on 18 Sept 2023
Thank you for the score

10/10 Excellent

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off & on Interstate. Clean room, comfy beds, soft towels, wi-fi access. Front desk person was pleasant & made check in easy. She also made coffee for us. A great overnight stay.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 18 Sept 2023
Hi Yvette,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great clean place. Good value.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 11 Sept 2023
Hi Lukasz, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Tereza

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was not comfortable no microwave or fridge in the room I got.
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on 11 Sept 2023
Hi Tereza, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6