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Reviews of Ramada by Wyndham Miami Springs/Miami International Airport

2.5 out of 5
Ramada by Wyndham Miami Springs/Miami International Airport
5001 NW 36th St., Miami Springs, FL

Reviews

8.0

Very good

Rating 10 - Excellent. 1923 out of 4556 reviews" "
Rating 8 - Good. 1327 out of 4556 reviews" "
Rating 6 - Okay. 648 out of 4556 reviews" "
Rating 4 - Poor. 354 out of 4556 reviews" "
Rating 2 - Terrible. 304 out of 4556 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heidy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and quiet. Best of all the beds were extremely comfortable.
Stayed 1 night in May 2024

8/10 Good

Tammy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was nice and clean and the staff were friendly and accommodating. It would have been nice to have a fridge and microwave since we were there for almost two weeks.
Stayed 9 nights in May 2024

10/10 Excellent

william j.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking was easy safe and close
Stayed 3 nights in May 2024

6/10 Okay

Yvonne

Disliked: Property conditions & facilities
Musty smell, no elevator, long wait for shuttle at airport
Stayed 1 night in May 2024

8/10 Good

SHERRY

Travelled with partner
Liked: Property conditions & facilities
Close to airport and gas station just 9miles to ocean drive
Stayed 3 nights in May 2024

6/10 Okay

Folonsho

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were stains on the carpet. The bathroom floor was very dusty and the tiling in the shower looked like it was hastily done. Continental breakfast was not ‘complementary’ and should've been specified as such.
Stayed 3 nights in May 2024

2/10 Terrible

CHRISTINE

Travelled with family
Disliked: Staff & service, property conditions & facilities
WORST. HOTEL. EVER. Was promised a shuttle is 15 minutes that never showed up, The staff was rude. The room was so small that 2 beds barely fit. You couldn't open the bathroom door because the sink was in the way. I'm a fairly small person and barely fir in the shower that was almost on top of the toilet. There was nothing positive about this stay. I would give 0 stars if possible.
Stayed 1 night in May 2024

10/10 Excellent

Jemima

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024

4/10 Poor

Steve

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Since May 5th, the pool is under renovation. Please mention it in the hotel's information. Further more, this place has 2 levels. No mechanecal (elevator) means are available. Had to insist on having a first floor room which seemed an impossibile task to do. Do not recommend you go there
Stayed 1 night in May 2024

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room we had was very spacious and beds were comfortable. But it was difficult to get a comfortable temperature and the window/door didn't seal properly so there was a lot of noise from the trucks/cars driving by (it is on busy road).
Stayed 1 night in May 2024

8/10 Good

Juan Felix, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is ok and staff was excellent the only thing needing improvement is the A/C very noisy
Stayed 3 nights in May 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to stay at in miami
Stayed 6 nights in May 2024

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

4/10 Poor

Hugo

Disliked: Cleanliness, property conditions & facilities
Strong stench of weed from ventilation.
Stayed 1 night in May 2024

8/10 Good

Anita, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Washrooms, the toliet roll was not reachable conviently.
Stayed 1 night in May 2024

10/10 Excellent

Caitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 3 nights in May 2024

8/10 Good

Harout

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a decent Sports Bar and grill connected to it which was nice. They are open late. Mcdonalds is close. Free shuttle to the air port. It was nice for the price.
Stayed 3 nights in May 2024

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities
Amei o hotel! Todos da recepção super gentil e alegres!! E todos falam espanhol, isso ajuda muito!
Stayed 1 night in May 2024

10/10 Excellent

Thais, stillwater

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel, awesome pool and bar, I always stay here before my cruise. Close to airport and port of Miami.
Stayed 1 night in May 2024

10/10 Excellent

Curtis, Knoxville

Liked: Staff & service
Disliked: Property conditions & facilities
Pool not available
Stayed 1 night in May 2024

6/10 Okay

CHI

the aircondition very noisey,and the fixture is dirty
Stayed 1 night in Apr 2024

8/10 Good

Linda

Travelled with partner
Liked: Staff & service, property conditions & facilities
Place was old and it looked it
Stayed 1 night in May 2024

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Definitely check out the bar/restaurant Old Tom’s! Amazing food and great service! Thanks Edgar!
Stayed 1 night in May 2024

10/10 Excellent

Elie, freeport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Karen G. Sales Manager on 15 May 2024
Dear Elie.Thank you so much for staying at Ramada, we appreciate your feedback.

10/10 Excellent

Caleb

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My room was on the first floor. Check in was excellent. I was referred to ole joes restaurant on the property, fantastic! And breakfast was good enough to try again. I used the hair dryer in the bathroom and the iron and ironing board. It was good for a few nights. 5/12-5/14/2024
Stayed 2 nights in May 2024

6/10 Okay

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities
No elevators...
Stayed 1 night in May 2024
Response from Karen G. Sales Manager on 14 May 2024
Dear Melissa.Thank you for sharing your feedback, we appreciate your review. We are happy that you were able to visit us at Ramada.

6/10 Okay

Sharon

Travelled with partner
Disliked: Amenities
Noisy neighbors which is dependent on guests that are staying there. The restaurant that is affiliated with the hotel had very poor service.
Stayed 1 night in May 2024
Response from Karen G. Sales Manager on 14 May 2024
Dear Sharon.Thank you so much for staying with us and for taking the time to share your feedback. We are very sorry that your stay was less than perfect, please accept our apologies. We hope you will give us another chance in the future.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Karen G. Sales Manager on 14 May 2024
Dear Christine.Thank you so much for staying with us. We appreciate you taking the time to leave a review.

10/10 Excellent

Karla

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Karen G. Sales Manager on 14 May 2024
Dear Karla.Thank you so much for your five-star review!! We are delighted that you had a positive experience with us at Ramada. We hope you’ll visit us again soon.

10/10 Excellent

Renado

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

4/10 Poor

Richard

Disliked: Staff & service
Reception not very welcoming. She probably had a long day.
Stayed 1 night in May 2024
Response from Karen G. Sales Manager on 14 May 2024
Dear Richard.Thank you for your recent review. We regret that we did not deliver our usual standard of service. Our team here at Ramada is committed to providing high-quality service to all our guests. We hope to see you again soon.

8/10 Good

Gregg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good comfortable stay at this property, the room was clean and had all the needed facilities
Stayed 1 night in May 2024
Response from Karen G. Sales Manager on 14 May 2024
Dear Greg.Thank you for staying with us and for sharing your feedback. We are happy to know you had a pleasant stay. Come again soon!

4/10 Poor

Sadie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Karen G. Sales Manager on 14 May 2024
Dear Sadie.Thank you so much for staying with us, we apologize for any inconvenience you had while staying. We hope you will give us another chance in the future.

8/10 Good

Janelle

Liked: Staff & service, property conditions & facilities
Overall good
Stayed 1 night in May 2024
Response from Karen G. Sales Manager on 14 May 2024
Dear Janelle. We are glad to know your stay was pleasant. We thank you for visiting Ramada and sharing your feedback.

2/10 Terrible

brett

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and smelly, tv did not work, pool was completely empty. Parking lot was behind property and marked park at own risk review rating of 8.2 was not accurate in any way.
Stayed 1 night in May 2024
Response from Karen G. Sales Manager on 14 May 2024
Dear Brett, thank you for taking the time to share your feedback on your recent stay with us. Please know that your comfort and safety are our highest priority and accept our sincere apologies for the disappointing service and conditions of your visit. We will be sure to consider your comments about our property as we re-evaluate our guests’ needs and continually work to improve our guests’ experience.

4/10 Poor

Doreen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well the pillow cases look like they have mascara smeared on them and the sheets have stains on them. Ill not bathe before getting in this bed, Ill need it after. Need pictures?
Stayed 1 night in May 2024
Response from Karen G. Sales Manager on 14 May 2024
Dear Doreen: I very much regret that we were unable to provide you with a perfect stay. Please accept our apologies for the inconvenience with the cleanliness. Please know that we will consider your opinion as we evaluate what changes we need to implement to provide our guests with an excellent stay.

10/10 Excellent

Kanisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Karen G. Sales Manager on 14 May 2024
Dear Kanisha. Thank you so much for your five-star review!! We are delighted that you had a positive experience with us at Ramada. We hope you’ll visit us again soon.

2/10 Terrible

Erica

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wouldn't recommend for others.
Stayed 3 nights in May 2024
Response from Karen G. Sales Manager on 14 May 2024
Dear Erica.Thank you for your feedback. We are sorry if there were a few issues that made a bad impression on our property. We regret any inconvenience this caused, and we hope you will return for the perfect stay you deserve.

10/10 Excellent

Sunil, California

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loved it, Quite, room was nice and clean, shuttle to and from the airport.
Stayed 4 nights in May 2024
Response from Karen G. Sales Manager on 14 May 2024
Dear Sunil.Thank you for taking a moment to share your experience at Ramada. We are so pleased to hear you found our property to your liking. We look forward to welcoming you back again soon.

8/10 Good

Tessa, Kingstown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good overnight stay.
Stayed 1 night in May 2024
Response from Karen G. Sales Manager on 14 May 2024
Dear Tessa.Thank you so much for visiting us at Ramada, we appreciate your feedback. We are thrilled to know you had a good time staying with us and hope to see you again soon.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Karen G. Sales Manager on 14 May 2024
Dear Laura.We sincerely appreciate your feedback and choice of Ramada for your lodging needs, and we hope to welcome you again in the future.

8/10 Good

Jacqueline, Seru Mahuma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpfull and nice staff, rooms are good and very clean but they must invest in new airconditioners. Love the snacks, drinks, coffee and essentials machines.
Stayed 4 nights in May 2024

6/10 Okay

Dylan

Travelled with family
Liked: Staff & service
It’s a good property
Stayed 1 night in May 2024

8/10 Good

Georgios

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good value for money, excellent, courteous staff. The room was very spacious and the beds very comfortable. Clean, though cleaning services were not as consistent. However, cleaning staff was very polite. We had a couple of noisy nights, mostly late checking in people. The area is near the airport, and there are some good dining options. Visit the sports bar co-located with the hotel, it is a must. For our long stay, there were no supermarkets nearby.
Stayed 10 nights in Apr 2024

10/10 Excellent

mi suk

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Room was large with kitchen
Stayed 1 night in Apr 2024

8/10 Good

Cynthia

Like the free 24hr airport shuttle
Stayed 1 night in May 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
the staff members shuttle service, needs to be on 30 min basis, and real hard or impossible to catch at the airport
Stayed 1 night in May 2024