All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 2670 out of 3405 reviews" "
the front staff was great, the rooms were clean and comforable.
As a member water was not offered had to ask, also it would be great if there was a big visable sign stating check in is on the 6 floor
Pros: Paid parking was attached to hotel. Several restaurants close by provided room service to hotel. With a ton of other restaurants and shopping options within walking distance.
Cons: Only 2 of the 3 elevators worked which made for long waits at times.
Clean hotel. Never saw a bar tender poolside to cash in our "free drinks". Breakfast was ok. But I've definitely had better. Staff was excellent! Room was clean.
I like that the property and room were clean. We were able to check in upon arrival and didn’t have to wait until 3:00. The staff was very friendly and helpful. We love the convenience of being able to walk to shopping and dining.
Derrick
Stayed 1 night in May 2024
10/10 Excellent
Arthur, Charlotte
Travelled with family, Travelled with partner, Travelled with group
Love the rooftop, outdoor pool and hot tub, the included breakfast was definitely a perk! Our room was spacious and clean. My only peeve was the wait on the elevators.
Excellent location. Walking distance to numerous great restaurants and shopping. Staff were friendly. Room was updated and very clean. Bed comfy. I used the gym while here ...had a decent amount of equipment. I would highly recommend.
Pro: Great location and clean rooms. Con: Front desk staff did not have our room readily available when we checked in an hour and a half after the check in time. We also had issues with our room cards.
Chontel
Stayed 1 night in May 2024
Response from Deidra on 20 May 2024
Thank you for providing us feedback of your recent stay with us, Chontel. We can understand how a late check in can be upsetting. We have sent you an email to get in touch with you to make it right. Thank you.
It was my 3rd time staying here and I will definitely return next time. The King Suit on the Elite floor was amazing. The staff is nice, especially Zorica, who immediately addressed my questions. It can sometimes be crowded and the elevator wait could be shorter, but overall it's a great option in the best area of Miami-Brickell.
Mara
Stayed 5 nights in May 2024
10/10 Excellent
gloria, tomball
Business traveller
19 May 2024
Liked: Amenities
Clean great room big nice bed 🙏🙏
gloria
Stayed 4 nights in May 2024
10/10 Excellent
Roger
Travelled with family
19 May 2024
Liked: Cleanliness, staff & service, amenities
The slow elavators.
Roger
Stayed 1 night in May 2024
6/10 Okay
Hoi Man
Travelled with group
19 May 2024
On the day, we need to check in on 6th floor, and check out at the same area, the problem happen by the elevators slow and not enough ( two elevators working)
This location is perfect! They also gave us 4 drink vouchers for the pool/lobby bar. The location is in a safe area. Overall. I loved this hotel and would recommend to my family and friends.
We really enjoyed all aspects of our stay at the Hampton Inn. It was clean and comfortable, staff was friendly and breakfast was delicious with lots of choices.