Exterior

Reviews of Hampton Inn Miami Dadeland

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 537 out of 1006 reviews" "
Rating 8 - Good. 294 out of 1006 reviews" "
Rating 6 - Okay. 92 out of 1006 reviews" "
Rating 4 - Poor. 47 out of 1006 reviews" "
Rating 2 - Terrible. 36 out of 1006 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

brenda, raleigh

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
No room service no food nobody answer the phone when you call
Stayed 2 nights in Mar 2024
Response from J on 27 Mar 2024
Hi Brenda, We're sorry this was your experience. Hampton Inn's do not have room service as there is no restaurant on site. Complementary breakfast is provided from 6-10AM in their lobby area as a buffet style.

8/10 Good

Roberto Juan Ricart

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice property, confortable, good service
Stayed 4 nights in Mar 2024
Response from J on 21 Mar 2024
Roberto, Thank you for your feedback and choosing to stay with us!

6/10 Okay

Henrita

Travelled with family
Liked: Cleanliness, staff & service
There is no laundry room in the hotel. Big problem for sportsmen that compete and need to wash their sweaty cloths…
Stayed 2 nights in Mar 2024
Response from J on 21 Mar 2024
Henrita, Thank you for your feedback, we do have a cleaners option available for you if absolutely needed, will take for next day availability. There are also some close by to the hotel that you can go to as well.

10/10 Excellent

Dwight

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hallway carpet were wet and smelled damp
Stayed 1 night in Mar 2024
Response from J on 17 Mar 2024
Dwight, Thank you for your excellent review. We do shampoo the hallway carpet once a week.

10/10 Excellent

Jackie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for out of towners.
Stayed 5 nights in Mar 2024
Response from J on 15 Mar 2024
Jackie, Thank you for your excellent review and choosing to stay with us!

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiffany at the front desk was exceptional. So kind and accomidating.
Stayed 1 night in Mar 2024
Response from J on 13 Mar 2024
Nelson, Thank you so much for your excellent review and acknowledgement of our staff.

8/10 Good

Kang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty excellent. Will be nice to have a better direction to the hotel. Google maps leads to a wrong entrance place.
Stayed 1 night in Mar 2024
Response from J on 10 Mar 2024
Kang, Thank you for your feedback and choosing to stay with us. Yes, many have directions problems with google maps, however, through apple maps they find us directly.

10/10 Excellent

Jose Romeo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was good no complaints. but they charge me for some misc thing that we did not get I called to check what was the charge about left a message but they never got back to me
Stayed 5 nights in Feb 2024
Response from J on 14 Mar 2024
Jose, Thank you for your excellent review and choosing to stay with us!

10/10 Excellent

Mary, Milwaukee

Travelled with family
Great place to stay in every way. Clean, accessible location, accommodating staff.
Stayed 2 nights in Feb 2024
Response from J on 29 Feb 2024
Mary, Thank you so much for taking the time to give us this excellent review. Safe Travels!

8/10 Good

Kourosh, Gaithersburg

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk people were great, breakfast crew also they were great, building is vert outdated, rooms are not up to par, bathrioms needs to be updated.amenites were ok.
Stayed 4 nights in Feb 2024
Response from J on 28 Feb 2024
Kourosh, Thank you for your feedback in regards to our staff and facilities. Safe Travels!

8/10 Good

matthew

Travelled with family
Convenient, clean and fairly priced.
Stayed 1 night in Feb 2024
Response from J on 23 Feb 2024
Matthew, Thank you for your feedback and choosing to stay with us!

8/10 Good

Gayatri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet location with ample free parking. Close to the mall and other restaurants. Breakfast options were very good and hot coffee available throughout the day. Would stay here again if we visit Miami
Stayed 4 nights in Feb 2024
Response from J on 22 Feb 2024
Gayatri, Thank you for your feedback and choosing to stay with us!

8/10 Good

Iris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a good experience. Staff was friendly and helpful. The train station and stores are in front of the building .
Stayed 5 nights in Feb 2024
Response from J on 22 Feb 2024
Iris, Thank you for your feedback and choosing to stay with us!

10/10 Excellent

Anahly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from J on 22 Feb 2024
Anahly, Thank you so much for your excellent review and choosing to stay with us!

10/10 Excellent

Mark

Excellent breakfast ( hot & cold items), very comfortable bed and very quiet ( I’m a light sleeper).
Stayed 2 nights in Feb 2024
Response from J on 22 Feb 2024
Mark, Thank you for choosing to stay with us and your excellent review.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from J on 14 Feb 2024
Emily, Thank you for your excellent rating and choosing to stay with us!

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Great staff
Stayed 3 nights in Feb 2024
Response from J on 10 Feb 2024
Edith, Thank you so much for taking the time to give us this excellent review and choosing to stay with us!

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in Feb 2024
Response from J on 8 Feb 2024
Benjamin, Thank you for your excellent review and enjoying your stay with us!

6/10 Okay

Belal, San Pedro town

Liked: Property conditions & facilities
Stayed 4 nights in Jan 2024
Response from J on 7 Feb 2024
Belal, Thank you for choosing to stay with us. In future, please let the front desk know how we can assist you better.

10/10 Excellent

Dan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The woman at the front desk, Friday, Saturday and Sunday was incredible
Stayed 3 nights in Feb 2024
Response from J on 7 Feb 2024
Dan, Thank you so much for recognizing our staff's hard work and dedication . Thank you for choosing to stay with us!

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good serve, good breakfast
Stayed 1 night in Feb 2024
Response from J on 7 Feb 2024
Benjamin, Thank you for your excellent review and choosing to stay with us!

4/10 Poor

Haydeliz

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms did not look the cleanest, there were stains in a lot of places. The room also smelled awful, like moldy or moist, had to switch rooms and then it still smelled the same so nothing changed. The seats in the waiting area looks so worn and torn, it just made the place feel crusty. Staff was ok, overall probably wouldn’t intentionally stay here again.
Stayed 2 nights in Feb 2024
Response from J on 7 Feb 2024
Heydeliz, Thank you for your feedback, we are hoping to get a remodel soon.

8/10 Good

Nadine

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The beds and main areas are clean but it could use a good deep clean. A little out dated
Stayed 2 nights in Feb 2024
Response from J on 4 Feb 2024
Nadine, thank you for your feedback and choosing to stay with us!

6/10 Okay

Lydia

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Room had a Terrible odor. Hallways etc were dingy at best. Bed pillows had to be old. Asked for new ones and housekeepers promptly and politely brought new ones
Stayed 1 night in Feb 2024
Response from J on 3 Feb 2024
Lydia, Thank you for your feedback and choosing to stay with us. In future, please let us know and we can switch your rooms to better accommodate you during your stay.

10/10 Excellent

Joshua

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful stay!
Stayed 2 nights in Jan 2024
Response from J on 1 Feb 2024
Joshua, Thank you for your excellent review and choosing to stay with us. We are so glad you enjoyed your stay.

2/10 Terrible

Michelle

Disliked: Cleanliness, property conditions & facilities
The carpet is very dirty and need changing.
Stayed 3 nights in Jan 2024
Response from J on 27 Jan 2024
Michelle, Thank you for your feedback, we will look into this.

10/10 Excellent

Genti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from J on 27 Jan 2024
Genti, Thank you for your excellent review and choosing to stay with us!

8/10 Good

Ting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, near university and Dadeland Mall
Stayed 1 night in Jan 2024
Response from J on 19 Jan 2024
Ting, Thank you for your feedback and choosing to stay with us!

6/10 Okay

Tsvetelin

Stayed 4 nights in Jan 2024
Response from J on 19 Jan 2024
Thank you for your feedback and choosing to stay with us. In future, please alert the front desk while you are staying with us how we can better serve you.

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was quaint, but the rooms and overall convenience I loved it! Would definitely book again. Breakfast was delicious as well.
Response from J on 18 Jan 2024
Abigail, Thank you for your excellent review and choosing to stay with us!

10/10 Excellent

Cheryl

Stayed 1 night in Jan 2024
Response from J on 7 Feb 2024
Cheryl, Thank you so much for staying with us and giving us this excellent review.

10/10 Excellent

Mariam

Stayed 1 night in Jan 2024
Response from J on 3 Feb 2024
Mariam, Thank you for your excellent review and choosing to stay with us!

6/10 Okay

Victoria, Santo Domingo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
the hotel looks a little worn down, but the location is great and all in all its fine for a short stay
Stayed 3 nights in Jan 2024
Response from J on 10 Jan 2024
Victoria, Thank you for choosing to stay with us!

6/10 Okay

Ricardo

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 3 nights in Jan 2024
Response from J on 10 Jan 2024
Ricardo, we always strive to make your guest experience excellent. In the future, please reach out directly at the front desk and let us know how we can make this happen. Thank you for choosing to stay with us!

10/10 Excellent

Dinorah

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great the staff was exellent very courteous helpful friendly they made you feel like you were at home. The hotel is very cozy just what you need for a stay when you visit family and shopping
Stayed 14 nights in Dec 2023
Response from J on 10 Jan 2024
Dinorah, Thank you so much for your excellent feedback and choosing to stay with us!

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Liked free waters. Didnt like having to put a parking pass back in the car
Stayed 1 night in Dec 2023
Response from J on 7 Jan 2024
Mike, Thank you for choosing to stay with us!

8/10 Good

Dana

Liked: Cleanliness, staff & service
The front desk staff was very nice and helpful
Stayed 2 nights in Dec 2023
Response from J on 30 Dec 2023
Dana, Thank you for your feedback and choosing to stay with us!

10/10 Excellent

Vihag

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from J on 29 Dec 2023
Vihag, Thank you for your excellent review and choosing to stay with us. Happy Holidays!

8/10 Good

YAMILETH

Stayed 6 nights in Dec 2023
Response from J on 16 Jan 2024
Yamileth, Thank you for choosing to stay with us!

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
CONVENIENT
Stayed 1 night in Dec 2023
Response from J on 29 Dec 2023
Ernest, Thank you for your excellent review and choosing to stay with us!

10/10 Excellent

Robert

Location was convenient to the airport, the room was very clean and they staff were super helpful!!!
Stayed 1 night in Dec 2023
Response from J on 24 Dec 2023
Robert. Thank you so much for your excellent review and choosing to stay with us! Happy Holiday and Safe Travels!

6/10 Okay

Linbern

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were too stiff. Every day my wife and i woke up with a different body part aching.
Stayed 14 nights in Dec 2023
Response from J on 22 Dec 2023
Linbern, Thank you for your feedback and choosing to stay with us for that lenght of time! In future, please let us know at thefront desk you are not comfortable. We could of offered you another room to see if it was of better liking to you. Happy Holidays & Safe Travels!

10/10 Excellent

DALE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding management.
Outstanding management. During the entire stay it was clear that this was a well managed facility.
Stayed 1 night in Dec 2023
Response from J on 22 Dec 2023
Dale, THank you so much for taking the time to give us this excellent review and choosing to stay with us. Happy Holidays and Safe Travels!

4/10 Poor

Karthik

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There is no proper maintenance of the property. Rooms were dirty
Stayed 1 night in Dec 2023
Response from J on 21 Dec 2023
Karthik, We apologize this was your experience. In future, please alert the front desk right away and we can switch rooms or send housekeeping service to your room for any specific issue you encountered. Thank you for having chosen to stay with us!

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Graduation fun!
Customer service was amazing and all the worked there were hard workers and so nice. The breakfast was also amazing! Our room was not very comfortable only because we were given a handicapped room as nothing else was available.
Stayed 4 nights in Dec 2023
Response from J on 22 Dec 2023
Linda, Thank you for your feedback and choosing to stay with us!

4/10 Poor

SAFIA

Stayed 2 nights in Dec 2023
Response from J on 17 Dec 2023
Safia, We always strive to make sure that our guests have a great experience during their stay. I do not see any issues raised to the staff, please let us know in the future how we can better your stay.

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from J on 16 Dec 2023
Edwin, Thank you so much for your excellent review and choosing to stay with us!

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from J on 14 Dec 2023
Herbert, Thank you for your excellent review and choosing to stay with us!

6/10 Okay

Timmy

Liked: Staff & service
The staff was pleasant as usual. The sleeping area was satisfactory and clean but the bathroom could be tidier.
Stayed 2 nights in Dec 2023
Response from J on 14 Dec 2023
Hi Timmy, Thank you for your feedback and choosing to stay with us. Please remember that housekeeping services are not automatic, however, if you need additional items or service, you can request it with the front desk directly.

10/10 Excellent

Gavin, Fort Myers

Stayed 1 night in Dec 2023
Response from J on 29 Dec 2023
Gavin, Thank you for your excellent review and choosing to stay with us!