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Reviews of EAST Miami

4.5 out of 5
EAST Miami
788 Brickell Plaza, Miami, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 1569 out of 2391 reviews" "
Rating 8 - Good. 401 out of 2391 reviews" "
Rating 6 - Okay. 197 out of 2391 reviews" "
Rating 4 - Poor. 120 out of 2391 reviews" "
Rating 2 - Terrible. 104 out of 2391 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sondra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful well run hotel
Stayed 2 nights in May 2024
Response from Guest Experience team on 20 May 2024
Wonderful to know that you had such an enjoyable time with us. We sincerely hope to see you again in the near future.

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Guest Experience team on 22 May 2024
Thank you for your being our guest. We appreciate your visit and rating, and do hope to see you again on one of your future Miami visits.

10/10 Excellent

Galina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in May 2024
Response from Guest Experience team on 20 May 2024
Thank you for choosing us to be a part of your Miami experience. Very glad to know you enjoyed your stay.

10/10 Excellent

Melody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really good place to stay!
Stayed 2 nights in May 2024
Response from Guest Experience team on 20 May 2024
Wonderful to know that you had such an enjoyable time with us. We sincerely hope to see you again in the near future.

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in May 2024
Response from Guest Experience team on 20 May 2024
Thank you for your being our guest. We appreciate your visit and feedback.

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, good Staff, can improve mattresses conditions.
Stayed 4 nights in May 2024
Response from Guest Experience team on 20 May 2024
Wonderful to know that you had such an enjoyable time with us. We sincerely hope to see you again in the near future.

10/10 Excellent

Shain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has beem by far the best hotel I have stayed in in Florida. I like everything about it, the views from our room, the convenience, the food at their restaurants. Will definitely return tp visit. We have loved our stay soo much.
Stayed 2 nights in May 2024
Response from Guest experience team on 19 May 2024
We appreciate having you as our guest and loved to hear that you enjoyed your stay with us on so many levels. Thank you for choosing our property.

10/10 Excellent

Christopher javier, bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked everything
Stayed 4 nights in May 2024
Response from Guest experience team on 19 May 2024
We highly appreciate your feedback on your recent stay. Thank you for choosing East Miami. We hope to have the pleasure of welcoming you back on a future visit.

10/10 Excellent

Dexter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Brickell!
Stayed 5 nights in May 2024
Response from Guest experience team on 19 May 2024
Fantastic to hear that you had such an enjoyable time. Thank you for choosing to stay with us.

10/10 Excellent

Michael

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at a reasonable price for the area and accommodations. The rooftop bar Sugar is fantastic!
Stayed 2 nights in May 2024
Response from Guest Experience team on 17 May 2024
Thank you for taking the time to rate your recent experience. We are very glad to know you had an enjoyable time. We appreciate your preference and hope to see you again soon.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the residence room and it was absolutely lovely. Modern, upscale, luxurious stay. Really loved the master bath.
Stayed 2 nights in May 2024
Response from Guest Experience team on 17 May 2024
Thank you for taking the time to rate your recent experience. We are very glad to know you had an enjoyable time.

10/10 Excellent

Miguel Angel LLamas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in Miami
Stayed 3 nights in May 2024
Response from Guest Experience team on 17 May 2024
Thank you for your being our guest. We appreciate your visit and rating.

10/10 Excellent

Yersia

Liked: Amenities, property conditions & facilities
Staff members made me like a celebrity.. hospitality was amazing shout out to Juaquin at the front desk for making sure my stay was on point ✅
Stayed 2 nights in May 2024
Response from Guest Experience team on 14 May 2024
Thank you for taking the time to rate your recent experience and comment on our friendly team members. We are very glad to know you had an enjoyable time.

10/10 Excellent

Devine Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Guest Experience team on 14 May 2024
Fantastic to hear that you had a wonderful time at our hotel.

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Car honks…
Stayed 2 nights in May 2024
Response from Guest Experience team on 14 May 2024
Thank you for your being our guest. We appreciate your visit and rating, and do hope to see you again on one of your future Miami visits.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Experience team on 14 May 2024
Thank you for your being our guest. We appreciate your visit and rating, and do hope to see you again on one of your future Miami visits.

10/10 Excellent

Angeliki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money , I would recommend it and of course go back !
Stayed 6 nights in May 2024
Response from Guest experience team on 12 May 2024
Wonderful to hear that you had a great time at our hotel. Thank you for your loyalty. Looking forward to the possibility of welcoming you back on a future stay.

10/10 Excellent

Rene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best stay Ive had in Miami and I frequent Miami often. East Miami will see me again very soon. I loved everything about the hotel. The fact that its connected to the mall is an extra perk.
Stayed 4 nights in Apr 2024
Response from Guest Experience team on 11 May 2024
Fantastic to hear that you had such a wonderful time. We will be looking forward to welcoming you back on the future occasion.

8/10 Good

gman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, some of the lighting did not have working bulbs, so more attention to detail would be nice. Staff was great and gym very nice. Located in a convenient area and good overall vibe.
Stayed 2 nights in May 2024
Response from Guest Experience Team on 10 May 2024
Thank you for choosing us to be a part of your Miami experience. We appreciate your feedback which we are disseminating to our team to ensure this is taken care of. We appreciate you feedback regarding our friendly staff, gym, and convenient location. We hope to welcome you back again soon.

10/10 Excellent

Antonio

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in May 2024
Response from Guest Experience Team on 10 May 2024
Thank you for being our esteemed guest. We appreciate your visit and rating. We sincerely hope to see you again in the near future.

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome
Stayed 2 nights in Apr 2024
Response from Guest Experience Team on 10 May 2024
Thank you for choosing us to be a part of your Miami experience. We are so happy to hear that you had an awesome time with us and we look forward to seeing you again very soon.

10/10 Excellent

simona

Service and look
Stayed 1 night in May 2024
Response from Guest Experience Team on 7 May 2024
Glad to hear that you enjoyed our service and property. We appreciate you choosing to stay with us during your time in Miami and we hope to welcome you back again soon.

10/10 Excellent

Orel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 10 nights in Apr 2024
Response from Guest Experience Team on 6 May 2024
Wonderful to hear you enjoyed our property and your stay. Thank you for your preference and we look forward to welcoming you next time you are in town.

10/10 Excellent

Ali

Stayed 10 nights in Apr 2024

10/10 Excellent

Maria Fernanda, boca raton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Experience team on 23 May 2024
Thank you for being our guest. Very glad to know you enjoyed your stay.

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of Brickell where everything is. Great for young professionals.
Stayed 2 nights in Mar 2024
Response from Guest Experience Team on 2 May 2024
Wonderful to know that you enjoyed our location and professional team members. We hope to be able to welcome you back soon.

10/10 Excellent

Chelsie

Stayed 2 nights in Apr 2024
Response from Guest Experience team on 22 May 2024
Thank you for your being our guest. We appreciate your visit and rating, and do hope to see you again on one of your future Miami visits.

10/10 Excellent

Brianna

Stayed 3 nights in Apr 2024
Response from Guest Experience team on 22 May 2024
Thank you for taking the time to rate your recent experience. We are very glad to know you had an enjoyable time.

8/10 Good

Wilfrida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Experience Team on 6 May 2024
Thank you kindly for choosing to experience our property. We hope to welcome you again soon.

10/10 Excellent

Shaniqua

Stayed 4 nights in Apr 2024
Response from Guest Experience team on 21 May 2024
Thank you for choosing us to be a part of your Miami experience. Very glad to know you enjoyed your stay.

8/10 Good

Taylor

Stayed 2 nights in Apr 2024
Response from Guest Experience team on 21 May 2024
Thank you for choosing to experience our property.

6/10 Okay

Keyana

Stayed 4 nights in Apr 2024
Response from Guest Experience team on 20 May 2024
Thank you for experiencing our property.

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hote
Stayed 3 nights in Apr 2024
Response from Guest Experience team on 1 May 2024
We highly appreciate your feedback on your recent stay. Thank you for choosing East Miami.

10/10 Excellent

Aiyanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here I look forward to coming back here soon
Stayed 3 nights in Mar 2024
Response from Guest Experience team on 29 Apr 2024
Wonderful to know that you had such an enjoyable time with us. We sincerely hope to see you again in the near future.

10/10 Excellent

Larry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and staff was amazing
Stayed 1 night in Mar 2024
Response from Guest Experience team on 28 Apr 2024
Thank you for choosing to experience our property. We appreciate your kind feedback.

10/10 Excellent

Blendina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2024
Response from Guest Experience team on 28 Apr 2024
Thank you for your being our guest. We appreciate your visit and rating.

10/10 Excellent

Elizabeth, Oakland Gardens

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Experience team on 29 Apr 2024
Wonderful to know that you had such an enjoyable time with us.

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, property conditions & facilities
Location, amenities, staff everything was exceptional
Stayed 2 nights in Apr 2024
Response from Guest Experience team on 27 Apr 2024
Thank you for choosing us to be a part of your Miami experience. Very glad to know you enjoyed your stay.

10/10 Excellent

Juan carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent
Stayed 1 night in Apr 2024
Response from Guest Experience team on 27 Apr 2024
Thank you for choosing us to be a part of your Miami experience. Very glad to know you enjoyed your stay.

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. The customer service is always superb!
Stayed 2 nights in Apr 2024
Response from Guest Experience team on 27 Apr 2024
Wonderful to hear that you thoroughly enjoyed your stay and the friendly service provided by our team members. We appreciate your preference and hope to see you again on a future visit.

10/10 Excellent

Shandell, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jan 2024
Response from Guest Experience team on 25 Apr 2024
Thank you for choosing to stay with us. We highly appreciate having you as our guest and look forward to welcoming you back on a future trip.

10/10 Excellent

Indira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my 4th time staying at East Miami hotel. However, it was the best experience at checkin because of Eugene. He was the most helpful person.
Stayed 4 nights in Apr 2024
Response from Guest Experience team on 25 Apr 2024
Wonderful to hear that Eugene has provided such an exemplary service. Thank you for your loyalty. We will be looking forward to welcoming you back in the near future.

2/10 Terrible

Autumn

Stayed 2 nights in Apr 2024
Response from Guest Experience team on 14 May 2024
We are very sorry to hear that you did not fully enjoy your stay. Kindly let us know what could have been further improved so that we can review in detail and assist further.

10/10 Excellent

Esra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, very friendly staff, beautiful view.
Stayed 2 nights in Apr 2024
Response from Guest Experience team on 25 Apr 2024
Thank you for your kind words on our central location, friendly staff and city views. We appreciate having you as our guest and hope to see you again on a future occasion.

10/10 Excellent

Mariah Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a week and loved it. The location is everything and the rooms are super clean.
Stayed 6 nights in Apr 2024
Response from Guest Experience team on 24 Apr 2024
We highly appreciate your feedback on your recent stay. Thank you for choosing East Miami.

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful hotel!
Stayed 3 nights in Apr 2024
Response from Guest Experience team on 24 Apr 2024
Wonderful to know that you had such an enjoyable time with us. We sincerely hope to see you again in the near future.

10/10 Excellent

Mohamed

Stayed 4 nights in Apr 2024
Response from Guest Experience team on 14 May 2024
Fantastic to hear that you had a wonderful time at our hotel.

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Guest Experience team on 23 Apr 2024
We appreciate having you as our guest and for your kind rating.

10/10 Excellent

DMia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. A lot of different option nearby. The only negative the dim lighting in the bathroom vanity area.
Stayed 3 nights in Apr 2024
Response from Guest Experience team on 23 Apr 2024
Fantastic to hear that you had a wonderful time at our hotel.

10/10 Excellent

pia

Stayed 2 nights in Apr 2024
Response from Guest experience team on 12 May 2024
Thank you for choosing us to be a part of your Miami experience. Very glad to know you enjoyed your stay.